NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
44 reports61,570 miles · Jul 2, 2006
Fuel System, Other
I OWN A 2002 DODGE RAM 3500 24V CUMMINGS DIESEL. I EXPERIENCED A VERY SERIOUS ENGINE FAILURE MY ENGINE JUST TURNED OFF ALL ITS OWN. APPARENTLY THIS IS AN WELL DOCUMENTED INCIDENT WITH THIS MAKE AND MODEL. THE FAILURE IS THE LIFT PUMP, YOU WILL NOTICE WHAT A PROBLEM THIS IS BY GOING TO ANY SEARCH ENGINE WITH THE SEARCH CRITERIA…
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I OWN A 2002 DODGE RAM 3500 24V CUMMINGS DIESEL. I EXPERIENCED A VERY SERIOUS ENGINE FAILURE MY ENGINE JUST TURNED OFF ALL ITS OWN. APPARENTLY THIS IS AN WELL DOCUMENTED INCIDENT WITH THIS MAKE AND MODEL. THE FAILURE IS THE LIFT PUMP, YOU WILL NOTICE WHAT A PROBLEM THIS IS BY GOING TO ANY SEARCH ENGINE WITH THE SEARCH CRITERIA OF "DODGE + LIFT PUMP" THERE ARE A LOT OF STORIES JUST LIKE MINE POSTED ALL OVER INTERNET BULLETINS HOSTED ALL OVER THE COUNTRY. VERY SERIOUS ISSUE CONSIDERING THESE TRUCKS ARE MEANT TO CARRY HEAVY LOADS. I AM CONVINCED SOMEONE HAS ALREADY GOTTEN HURT. THERE IS A RECALL ON THE LIFT PUMP FOR THE FOR 2000 IT TAKES INTO ACCOUNT ONLY A SELECT FEW THAT WERE BUILT IN SELECT PLANTS WITHIN VERY SPECIFIC DATES. NOT AT ALL ENCOMPASSING. PLEASE SEE TO IT THAT THIS IS FOLLOWED UP. *NM
NHTSA ODI #10161248
37,072 miles · Jan 31, 2006
Service Brakes, HydraulicSuspension
THIS IS AN ADDITIONAL PROBLEM TO MY 2002 DODGE RAM 3500 MAXI VAN. UPON RECEIVING MY VEHICLE BACK AFTER 2 MONTHS AND HAVING DRIVEN IT WITH STILL THE SAME PROBLEMS WITH THE BRAKES I HAVE HAD NO SUCCESS WITH THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG. 01/30/06 I NOTICED A SEVERE MARBLE NOISE UNDER MY FEET WHEN DRIVING ,I…
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THIS IS AN ADDITIONAL PROBLEM TO MY 2002 DODGE RAM 3500 MAXI VAN. UPON RECEIVING MY VEHICLE BACK AFTER 2 MONTHS AND HAVING DRIVEN IT WITH STILL THE SAME PROBLEMS WITH THE BRAKES I HAVE HAD NO SUCCESS WITH THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG. 01/30/06 I NOTICED A SEVERE MARBLE NOISE UNDER MY FEET WHEN DRIVING ,I GOT HOME LOOKED AT THE FRONT END THAT WAS REPAIRED, AND NOTICED A LARGE BOLT THAT WAS LOOSE AND COMING OFF THE FRONT SPINDLE,SOMETHING THAT CAN CAUSE A MAJOR ACCIDENT. PLEASE READ ODI 10147400 FOR MORE DETAILS I AM RECORDING ALL OF THE EVENTS. PLEASE HELP ,DOES SOMEBODY HAVE TO DIE TO GET HELP. CALL MY CELL 310 365 9315. *NM
NHTSA ODI #10149084
112,000 miles · Nov 15, 2005
Fuel System, Diesel
DT: CONTACT STATES WHILE DRIVING HIS VEHICLE IT SMOKES AND LOSES POWER. WHILE PULLING OUT ON THE INTERSTATE IT LOSES ALL POWER. HE TOOK THE VEHICLE IN ON 11-15-05 TO HAVE A DIAGNOSTICS TEST PERFORMED THAT'S WHEN THE MECHANIC LET HIM KNOW THAT THE INJECTOR PUMP ALSO THE TRANSFER PUMP NEEDED TO BE REPLACED . NO REPAIRS MADE …
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DT: CONTACT STATES WHILE DRIVING HIS VEHICLE IT SMOKES AND LOSES POWER. WHILE PULLING OUT ON THE INTERSTATE IT LOSES ALL POWER. HE TOOK THE VEHICLE IN ON 11-15-05 TO HAVE A DIAGNOSTICS TEST PERFORMED THAT'S WHEN THE MECHANIC LET HIM KNOW THAT THE INJECTOR PUMP ALSO THE TRANSFER PUMP NEEDED TO BE REPLACED . NO REPAIRS MADE AT THIS TIME. THE REPAIRS WILL BE MADE AT CONTACTS EXPENSE. VEHICLE IS PARKED AS OF NOW. *NM
NHTSA ODI #10142791
Mileage unknown · Feb 23, 2005
Fuel System, Gasoline
THE CONSUMER WAS ON A LONG ROAD TRIP WHEN HE NOTICED THAT THE FUEL WAS RUNNING LOW. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND RESULTS SHOWED THAT THE TRANSFER PUMP WAS CRACKED AND WAS LEAKING 60% OF THE FUEL INTO THE ENGINE FOR THE THIRD TIME. MANUFACTURER WAS CONTACTED BY CONSUMER ONCE AGAIN. *JB
NHTSA ODI #10112927
45,000 miles · Dec 10, 2004
Suspension
THE MECHANIC WAS UNABLE TO PERFORM A FRONT END ALIGNMENT BECAUSE THE RIGHT UPPER BALL JOINT WAS DEFECTIVE. THE BALL JOINT WAS REPLACED. *AK
NHTSA ODI #10103510
26,000 miles · Feb 19, 2004
Suspension
WHILE DRIVING OVER 60 MPH OR WHEN THE VEHICLE HIT A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK VIOLENTLY, WHICH MADE IT VERY DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE.*AK THE DEALER REPLACED THE STEERING STABILIZER AND THE TRACK BAR UNDER WARRANTY. *JB
NHTSA ODI #10046050
2,500 miles · Dec 22, 2003
Electrical SystemFuel System, Other
LOSS OF POWER, CHECK ENGINE LIGHT COMES ON AND ALL VEHICLE WILL DO IS IDLE(DOESN'T MATTER IF YOU'RE DOING 70MPH ON INTERSTATE OR 35MPH THROUGH TOWN). DANGEROUS AS YOU NEVER KNOW WHEN THIS WILL HAPPEN, YOU COULD BE PULLING OUT INTO TRAFFIC,ETC.*AK TRUCK HAS BEEN IN THE DEALERSHIP SERVICE DEPT. 4 TIMES FOR THE SAME PROBLEM, THEY…
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LOSS OF POWER, CHECK ENGINE LIGHT COMES ON AND ALL VEHICLE WILL DO IS IDLE(DOESN'T MATTER IF YOU'RE DOING 70MPH ON INTERSTATE OR 35MPH THROUGH TOWN). DANGEROUS AS YOU NEVER KNOW WHEN THIS WILL HAPPEN, YOU COULD BE PULLING OUT INTO TRAFFIC,ETC.*AK TRUCK HAS BEEN IN THE DEALERSHIP SERVICE DEPT. 4 TIMES FOR THE SAME PROBLEM, THEY SAY IT'S FIXED BUT THIS STILL CONTINUES.
NHTSA ODI #10050919
Mileage unknown · Nov 10, 2003
Service Brakes, Hydraulic
CONSUMER USED VEHICLE FOR LONG DISTANCE DRIVING, HE TOOK VEHICLE TO DEALER FOR REGULAR MAINTENANCE. HE WAS TOLD THAT THE FRONT BRAKES WERE GOOD, BUT REAR BRAKES FAILED. MECHANIC SAID THAT THE HEAT FROM THE DISC ROTORS CAUSED THE RUBBER TO DETERIORATE, WHICH , IN TURN, CAUSED THE SEAL TO LEAK BRAKE FLUID. *AK
NHTSA ODI #10046736
29,000 miles · Oct 23, 2003
Engine And Engine Cooling
WHILE DRIVING AT ANY SPEED THE TRUCK SHUT DOWN AND LOST ALL POWER. THE TRUCK RESTARTED, AND CONSUMER WAS ABLE TO PROCEED WITH CAUTION. DEALER HAD THE VEHICLE FOR 48 HOURS AND COULD NOT DUPLICATE THE PROBLEM. *AK
NHTSA ODI #10044644
Mileage unknown · Jun 12, 2003
Tires
VALVE STEM CAME OFF DRIVER'S SIDE TIRE AND AIR CAME OUT OF TIRE. THE VALVE STEM BLEW OFF.*AK
NHTSA ODI #10022974
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