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2002 Dodge RAM 3500

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2002 Dodge RAM 3500 are lower than the model-year median of 124.5.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

32 reports with mileage · 12 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

What owners actually said

44 reports
81,000 miles · Jun 26, 2011
Latches/locks/linkagesTires

FULL SIZE SPARE TRUCK TIRE FELL OFF OF TRUCK WHILE DRIVING DOWN THE ROAD. CABLE SNAPPED. TRUCK HAD JUST PASSED STATE INSPECTION 1 WEEK PRIOR AND I HAD JUST CHECKED THE AIR ON THE SPARE THAT MORNING. *TR

NHTSA ODI #10408971

63,700 miles · Jul 29, 2010
Fuel System, Diesel

TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. HE THEN FURTHER INSPECTED THE FAILURE AND FOUND THAT THE FUEL PUMP WITHIN THE FUEL TANK HAD FAILED. AS A RESULT, THE FUEL INJECTORS ALSO FAILED. THE VEHICLE WAS NOT INSPECTED OR REPAIRE…

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TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. HE THEN FURTHER INSPECTED THE FAILURE AND FOUND THAT THE FUEL PUMP WITHIN THE FUEL TANK HAD FAILED. AS A RESULT, THE FUEL INJECTORS ALSO FAILED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,700 AND THE CURRENT MILEAGE WAS APPROXIMATELY 64,400.

NHTSA ODI #10346125

90,000 miles · Jul 12, 2010
Structure

CRACKED DASH ~ SO BAD THE WHOLE DASH HAS CAVED IN AND IT IS CAUSING THE AIR CONDITIONER TO NOT WORK PROPERLY. *TR

NHTSA ODI #10342560

70,000 miles · Oct 1, 2008
Fuel System, Diesel

2002 DODGE DIESEL TURBO CHARGED: WHILE PULLING UP A HILL IN 95 DEGREE OUTSIDE TEMPERATURE, TOWING A 5TH WHEEL TRAILER, AND ACTS LIKE THE TURBO CHARGER CUT OUT WHILE THE ENGINE CONTINUES TO RUN WITHOUT POWER. THIS DOES NOT HAPPEN IN COOLER TEMPERATURE OR WHILE NOT TOWING. THIS IS A DANGER THAT CAN LEAD TO A VERY SERIOUS ACCIDEN…

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2002 DODGE DIESEL TURBO CHARGED: WHILE PULLING UP A HILL IN 95 DEGREE OUTSIDE TEMPERATURE, TOWING A 5TH WHEEL TRAILER, AND ACTS LIKE THE TURBO CHARGER CUT OUT WHILE THE ENGINE CONTINUES TO RUN WITHOUT POWER. THIS DOES NOT HAPPEN IN COOLER TEMPERATURE OR WHILE NOT TOWING. THIS IS A DANGER THAT CAN LEAD TO A VERY SERIOUS ACCIDENT. *TR

NHTSA ODI #10244132

102,000 miles · Jul 26, 2008
Structure

DASHBOARD ON MY AUG 2002 BUILT DODGE RAM 3500 HAS EXTENSIVE CRACKS. INTERNET SITES SHOW A NUMBER OF OTHER DODGE VEHICLES WITH THIS SAME ISSUE - SOME MUCH WORSE THAN MINE. POTENTIAL SAFETY RISKS INCLUDE DISTRACTING DRIVER DUE TO DASH CRACKING. OTHER OWNERS WITH MORE SEVERE CRACKS HAVE REPORTED ELECTRICAL SYSTEM FAILURES DUE TO DA…

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DASHBOARD ON MY AUG 2002 BUILT DODGE RAM 3500 HAS EXTENSIVE CRACKS. INTERNET SITES SHOW A NUMBER OF OTHER DODGE VEHICLES WITH THIS SAME ISSUE - SOME MUCH WORSE THAN MINE. POTENTIAL SAFETY RISKS INCLUDE DISTRACTING DRIVER DUE TO DASH CRACKING. OTHER OWNERS WITH MORE SEVERE CRACKS HAVE REPORTED ELECTRICAL SYSTEM FAILURES DUE TO DASHBOARD CRACKS AND DASHBOARD FALLING INWARD. *TR

NHTSA ODI #10235843

116,000 miles · Jun 9, 2008
Power Train

TL*THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT IT IS EXTREMELY DIFFICULT TO SWITCH GEARS IN THE VEHICLE. WHILE IDLING AT A STOP LIGHT WITH THE CLUTCH PEDAL DEPRESSED, THE VEHICLE BEGAN DRIFTING FORWARD. HE HAD TO COMPLETELY TURN OFF THE VEHICLE TO STOP IT FROM DRIFTING. THE CONTACT IS IN THE PROCESS OF HA…

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TL*THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT IT IS EXTREMELY DIFFICULT TO SWITCH GEARS IN THE VEHICLE. WHILE IDLING AT A STOP LIGHT WITH THE CLUTCH PEDAL DEPRESSED, THE VEHICLE BEGAN DRIFTING FORWARD. HE HAD TO COMPLETELY TURN OFF THE VEHICLE TO STOP IT FROM DRIFTING. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 116,000.

NHTSA ODI #10230341

135,000 miles · Feb 18, 2008
Structure

I OWN A 2002 DODGE 3500 1 TON DUALLY AND MY DASH HAS STARTED TO CRACK. I CALLED MY LOCAL DODGE DEALER IN CLAREMORE OKLAHOMA ( MELTON DODGE ) AND THEY GAVE ME A NUMBER TO CONTACT THE MANF. WITH WHICH IS 1-800-992-1997. I CALLED THEM AND THEY TOLD ME MY DASH WOULD HAVE TO BE INSPECTED BY A DODGE DEALER TO VERIFY THAT THE CRACK W…

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I OWN A 2002 DODGE 3500 1 TON DUALLY AND MY DASH HAS STARTED TO CRACK. I CALLED MY LOCAL DODGE DEALER IN CLAREMORE OKLAHOMA ( MELTON DODGE ) AND THEY GAVE ME A NUMBER TO CONTACT THE MANF. WITH WHICH IS 1-800-992-1997. I CALLED THEM AND THEY TOLD ME MY DASH WOULD HAVE TO BE INSPECTED BY A DODGE DEALER TO VERIFY THAT THE CRACK WAS NOT CAUSED BY ME AND THEN LED ME TO BELIEVE THAT THEY WOULD MAKE GOOD ON IT. I TOOK MY TRUCK TO MELTON DODGE IN CLAREMORE OKLAHOMA AND THEY DID THEIR INSPECTION AND FOUND OUT THE DEFECT HAD NOTHING TO DO WITH ME AND IT WAS IN FACT A DODGE DEFECT. I CALLED THE MANUF. AND THEY TOLD ME THAT SINCE IT WAS NOT HINDERING THE AIRBAG AND I HAD A 140,000 MILES ON IT THEY REFUSED TO DO ANYTHING ABOUT IT. THIS WOULD NOT BOTHER ME SO MUCH EXCEPT FOR THE FACT THAT THEY HAVE REPLACED OTHER CUSTOMERS DASHBOARDS WITH MORE MILES THAN MINE AND OLDER RANGING FROM FREE TO THE CUSTOMER PAYING PART OF THE BILL. I WORK WITH A GENTLEMEN THAT HAS A DODGE THAT IS OLDER WITH ABOUT THE SAME MILES AS MINE AND THEY REPLACED HIS FOR FREE. I HAVE OWNED MY LAST DODGE TRUCK THEY HAVE AN INFERIOR PRODUCT THAT THEY WONT STAND BEHIND. IF NOT FOR THE CUMMINS ENGINE I WOULD HAVE ALREADY TRADED MY TRUCK IN FOR A CHEVY OR A FORD SUPER DUTY. YOU DON'T SEE THERE DASHBOARDS CRACKING OR CAVING IN. I PULL A TRAILER ALOT AND I HAVE SEVERAL FRIENDS THAT HAVE DODGES THE SAME YEAR AS MINE OR IN THAT BODY RANGE AND ALL OF THEIR DASHBOARDS ARE CRACKED AS WELL. THIS IS VERY UPSETTING. *TR

NHTSA ODI #10218453

165,000 miles · Jan 14, 2008
Trailer Hitches

TL*THE CONTACT OWNS A 2002 DODGE 3500. WHILE DRIVING 30 MPH, THE FACTORY INSTALLED HITCH SPLIT IN HALF OFF OF THE BRACKET. THERE WERE NO WARNING SIGNS PRIOR TO THE FAILURE. THE DEALER INFORMED THE CONTACT TO CALL DAIMLER CHRYSLER. DAIMLER CHRYSLER STATED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. …

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TL*THE CONTACT OWNS A 2002 DODGE 3500. WHILE DRIVING 30 MPH, THE FACTORY INSTALLED HITCH SPLIT IN HALF OFF OF THE BRACKET. THERE WERE NO WARNING SIGNS PRIOR TO THE FAILURE. THE DEALER INFORMED THE CONTACT TO CALL DAIMLER CHRYSLER. DAIMLER CHRYSLER STATED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 165,000.

NHTSA ODI #10214801

96,000 miles · Oct 26, 2007
Structure

MY 2002 DODGE RAM 3500 PICKUP DASH BOARD IS CRACKING. FIRST IT STARTED AS A SMALL CRACK AND NOW IT HAS BECOME A CRACK ALMOST A FOOT LONG. THERE ARE OTHER CRACKS IN THE DASH AS WELL (AROUND THE GAUGE CLUSTER). AT TIMES MY LOW BEAM LIGHTS FLICKER ON AND OFF WHILE DRIVING AT NIGHT. NOTHING HAS BEEN DONE ABOUT THE CRACKED DASH, I C…

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MY 2002 DODGE RAM 3500 PICKUP DASH BOARD IS CRACKING. FIRST IT STARTED AS A SMALL CRACK AND NOW IT HAS BECOME A CRACK ALMOST A FOOT LONG. THERE ARE OTHER CRACKS IN THE DASH AS WELL (AROUND THE GAUGE CLUSTER). AT TIMES MY LOW BEAM LIGHTS FLICKER ON AND OFF WHILE DRIVING AT NIGHT. NOTHING HAS BEEN DONE ABOUT THE CRACKED DASH, I CONTACTED MY LOCAL DODGE DEALER AND THEY SAID THAT THERE WAS NO RECALL ON THE ITEM AND THEY COULD DO NOTHING. A NEW DASH QUOTED $455.00 JUST IN PARTS. THAT IS FAR TO MUCH FOR A DASH THAT SHOULD HAVE NOT CRACKED IN THE FIRST PLACE, AND FOR A TRUCK THAT IS NOT THAT OLD. *TR

NHTSA ODI #10207049

Mileage unknown · Aug 16, 2007
Fuel System, Other

(1) I BEGAN HAVING THE INFAMOUS "DEAD PEDAL" SYNDROME ABOUT THREE MONTHS AGO. TRYING TO PULL OUT ONTO A FREEWAY WAS ESPECIALLY DANGEROUS WHEN THE DEAD PEDAL WOULD HAPPEN. IT WOULD HAPPEN OFF AND ON, WHEN YOU WOULD LEAST EXPECT IT. (2) THE VP44 FINALLY WENT DEAD ON OR ABOUT AUGUST 9TH, 2007. THE CONSEQUENCES WERE NOT HAVING A R…

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(1) I BEGAN HAVING THE INFAMOUS "DEAD PEDAL" SYNDROME ABOUT THREE MONTHS AGO. TRYING TO PULL OUT ONTO A FREEWAY WAS ESPECIALLY DANGEROUS WHEN THE DEAD PEDAL WOULD HAPPEN. IT WOULD HAPPEN OFF AND ON, WHEN YOU WOULD LEAST EXPECT IT. (2) THE VP44 FINALLY WENT DEAD ON OR ABOUT AUGUST 9TH, 2007. THE CONSEQUENCES WERE NOT HAVING A RIDE TO WORK, AND HAVING TO BORROW MY NEIGHBORS TRUCK FOR THREE DAYS. (3) TO CORRECT THE FAILURE REQUIRED GETTING A NEW VP44 PUMP TO REPLACE THE OLD ONE, WHICH COST ME OUT OF MY POCKET $1,600 OUT OF MY OWN POCKET. BEING THAT I AM A ACTIVE DUTY INFANTRY OFFICER IN THE UNITED STATES MARINE CORPS, (CURRENTLY STATIONED AT NEW RIVER AIR STATION, CAMP GEIGER, NORTH CAROLINA) AND HAVE BEEN ON THREE COMBAT DEPLOYMENTS IN THE LAST THREE YEARS, I HAVEN'T THAT MUCH MONEY TO SPEND. I HAVE USED MY COMBAT PAY FOR PAYING FOR A WEDDING, HOUSE, AND GETTING OUT OF DEBT.*JB

NHTSA ODI #10199791

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.