Steering. Review the 152 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports4 fire reports6 injury reports

What owners actually said

236 reports

Mileage unknown · Oct 15, 2015

Steering

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MY VEHICLE HAS THE TIE ROD END RECALL MAKING IT ELIGIBLE TO BE BOUGHT BACK BY DODGE. WHEN I TRIED TO SELL MY TRUCK BACK THE DEALER I DEALT WITH WAS GIVING ME A HARD TIME WHILE DOING SO. THE DEALER WAS TRYING TO ONLY OFFER ME TRADE IN VALUE FOR MY VEHICLE WHEN THEY ARE SUPPOSE TO OFFER ME A PREMIUM RATE. I WALKED OUT AND I AM STILL TRYING TO HAVE MY TRUCK BOUGHT BACK. I WOULD LIKE TO GET MORE HELP ON THIS SITUATION AND MORE INFORMATION AS TO THE ACTUAL PRICE DODGE SHOULD BE GIVING E

NHTSA ODI #10782545

70,935 miles · Oct 14, 2015

Service BrakesSteeringUnknown Or Other

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THE VEHICLE SHUT OFF WHILE DRIVING ON 2 SEPARATE OCCASIONS CAUSING COMPLETE LOSS OF ALL FUNCTIONS. THIS OCCURRED IMMEDIATELY AFTER THE VEHICLE WAS SERVICED A HALEY AUTO GROUP (CERTIFIED DODGE DEALER) FOR A RECALL ITEM (P65/NHTSA 14V-635) AND BULLETIN ITEM (25-002-14). THE VEHICLE'S COMPUTER SYSTEM DID NOT SHOW A CODE AS TO CAUSE ON EITHER OCCASION AND THE ISSUE HAS NOT BEEN RESOLVED. THE INFORMATION WAS REPORTED TO DODGE FOR TECHNICAL ASSISTANCE AND A CASE MANAGER ASSIGNED (CASE # 27675333), TO WHICH A RESOLUTION WAS NEVER REACHED. UNFORTUNATELY, AFTER PAYING HEFTY EXPENSES FOR EXPERIMENTAL PARTS THE ISSUE WAS NOT RESOLVED AND THE TRUCK WAS SOLD TO THE DEALERSHIP. I ACCEPTED AN OFFER AT A STEEP FINANCIAL LOSS TO MYSELF BECAUSE TO THE DANGEROUS SHUT DOWNS I HAD EXPERIENCED FIRST HAND WHILE DRIVING. THIS VEHICLE IS NOW OFFERED FOR SALE BY THE DEALERSHIP AND I AM CONCERNED FOR THE UNAWARE POTENTIAL BUYER! ALSO, I AM CONCERNED FOR THE SAFETY OF OTHER MOTORISTS IF THIS VEHICLE IS BACK OUT ON THE HIGHWAY. I FEEL STRONGLY THAT THIS ISSUE NEEDS TO BE DISCLOSED WHEN SELLING THIS VEHICLE AND REPORTED AS A SAFETY CONCERN.

NHTSA ODI #10782026

99,000 miles · Sep 10, 2015

Tires

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TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 EQUIPPED WITH GOODYEAR WRANGLER DURATRAC TIRES, SIZE: LT285/70R17. THE CONTACT STATED THAT THERE WAS SEPARATION OF TREAD DUE TO THE LENGTH OF TIME WAITING FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) TO BE HONORED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED FROM THE TIRE AND THE TIRE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 4,000 AND THE VEHICLE FAILURE MILEAGE WAS 99,000. THE VIN AND DOT NUMBER WERE NOT PROVIDED.

NHTSA ODI #10762818

59,000 miles · Sep 8, 2015

Suspension

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE REVERSING, THE FRONT WHEELS SEIZED AND TURNED INWARD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE TIE RODS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF…

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NHTSA ODI #10762173

44,000 miles · Sep 4, 2015

Steering

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIBRATED EXCESSIVELY. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

NHTSA ODI #10761706

Mileage unknown · Aug 31, 2015

Steering

2010 RAM 2500. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING PROBLEMS. *SMD THE CONSUMER STATED THE DEALER FOND A BROKEN JOINT AT THE LOWER END OF THE INTERMEDIATE STEERING SHAFT. THE SERVICE DEPARTMENT ADVISED HIM NOT TO DRIVE THE VEHICLE, UNTIL THE REPAIRS WERE COMPLETED. *JB

NHTSA ODI #10760500

120,000 miles · Aug 31, 2015

EngineFire

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TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V350000 (STEERING), 13V529000 (STEERING), AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). WHILE DRIVING 55 MPH, THE CONTROL GAUGE INDICATED HIGH AND THE TRUCK OVERHEATED. THE ENGINE ENGULFED INTO FLAMES. THE CONTACT VEERED TO THE SIDE OF THE ROAD AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE OVERHEATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

NHTSA ODI #10760349

49,503 miles · Aug 6, 2015

Engine

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TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EXHAUST GAS PRESSURE SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,503.

NHTSA ODI #10746805

100,000 miles · Aug 5, 2015

SteeringSuspension

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT SUSPENSION WAS UNSTABLE AND THE VEHICLE SWAYED FROM LEFT TO RIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL EACH TIME THE FAILURE RECURRED. THE VEHICLE SHOOK VIOLENTLY IN THE FRONT AND THE REAR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS…

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NHTSA ODI #10746403

50,000 miles · Aug 4, 2015

Steering

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I WAS DRIVING DOWN MY STREET TO MY HOUSE AND RIGHT BEFORE MY HOUSE I HEARD A BIG POP, I WAS DRIVING ABOUT 10-15 MPH. I WASN'T SURE WHAT IT WAS UNTIL I NEEDED TO TURN AND I COULDN'T. I GOT OUT AND MY TIRE DRIVERS SIDE TIRE WAS JAMMED INTO THE FENDER WELL AND THE TIE-ROD WAS BROKEN. WELL ABOUT 3 MONTHS PRIOR TO THIS HAPPENING I GOT A SAFETY RECALL NOTICE IN THE MAIL FOR THAT EXACT TIE-ROD. I CALLED THE DEALERSHIP AND THEY SAID THEY DIDN'T HAVE THE PART AND WHEN THEY DID GET THE PARTS IN FOR THAT RECALL THEY WOULD CALL ME. SO, BACK TO THE TIE-ROD BREAKING. I CALLED THE DEALERSHIP DWAYNE LANE IN EVERETT,WA AND ASKED THEM IF THEY TOW VEHICLES THAT ARE AFFECTED BY RECALLS AND IF I COULD GET A LOANER/RENTAL CAR AND THEY SAID NO. THEY ALSO SAID THEY STILL DIDN'T HAVE THE PARTS TO FIX THE ISSUE(RECALL). I WASN'T HAPPY WITH DODGE DUE TO THIS ISSUE. SO ABOUT 3 DAYS LATER THE DEALERSHIP CALLS ME BACK AND SAYS THEY GOT THE OK FROM DODGE TO PUT ON THE "RECALLED TIE-ROD" SO I CAN HAVE MY TRUCK BACK UNTIL THE FIX(NEW PARTS FROM THE RECALL) IS AVAILABLE. I ASKED THE SERVICE MANAGER IF HE WOULD EXCEPT THAT IF HIS FAMILY WAS IN THE VEHICLE AND HE SAID YES. I WASN'T HAPPY WITH THAT DECISION FROM DODGE TO PUT ON THE RECALLED TIE-ROD END TO GET ME BACK ON THE ROAD. SO, I ENDED UP GETTING MY TRUCK BACK WITH FAULTY PARTS ON IT AND DROVE IT FOR ABOUT 2-3 WEEKS AND THE DEALERSHIP CALLED TO SAY THE NEW PARTS ARE IN. THEY FIXED IT AGAIN AND HERE I AM NOW. NOW WITH THIS BUY BACK FROM DODGE, THE WAY I SEE IT SINCE THE RECALL HAS BEEN FIXED I WOULDN'T HAVE THE OPTION FOR DODGE TO BUY MY TRUCK BACK. I THINK THEY SHOULD HAVE TO GIVE ME THE OPTION ESPECIALLY SINCE MINE ACTUALLY DID BREAK WHILE I WAS WAIT FOR DODGE TO GET THE RECALL PARTS. PLEASE LOOK INTO THIS I DO NOT FIND THIS EXPECTABLE BUSINESS, IT WASN'T SAFE TO PUT THE RECALLED PART BACK ON MY TRUCK AND DODGE SAID IT WAS.

NHTSA ODI #10746108

Official recalls

17V821000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Dec 20, 2017

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Consequence & remedy

Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

14V635000 · Engine And Engine Cooling:engine:diesel; Fuel System, Diesel

Oct 8, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence & remedy

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Additional source detail variants (2)

Fuel System, Diesel

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Engine And Engine Cooling:engine:diesel

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

13V529000 · Steering:linkages:tie Rod Assembly

Nov 6, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Consequence & remedy

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

11V350000 · Steering:linkages:tie Rod Assembly

Jul 6, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Consequence & remedy

Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.