NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
313 reports168,000 miles · Jul 18, 2013
Air BagsEngine And Engine Cooling
I HAD A LEAKY HEATER CORE THAT NEEDED TO BE REPLACED WHICH REQUIRED ME TO REMOVE THE DASHBOARD. I NOTICED SOME HAIRLINE FRACTURES IN THE DASH BEFORE I REMOVED IT, HOWEVER IT LOOKED VERY MUCH IN TACT SO I DIDN'T THINK MUCH OF IT. AFTER REMOVING THE DASH FROM ITS MOUNTED POSITION HOWEVER IT BEGAN BREAKING APART AND THROWING SHA…
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I HAD A LEAKY HEATER CORE THAT NEEDED TO BE REPLACED WHICH REQUIRED ME TO REMOVE THE DASHBOARD. I NOTICED SOME HAIRLINE FRACTURES IN THE DASH BEFORE I REMOVED IT, HOWEVER IT LOOKED VERY MUCH IN TACT SO I DIDN'T THINK MUCH OF IT. AFTER REMOVING THE DASH FROM ITS MOUNTED POSITION HOWEVER IT BEGAN BREAKING APART AND THROWING SHARDS OF SHARP BROKEN PLASTIC TO THE FLOORBOARD AND SEATS. IT VIRTUALLY BEGAN TO DISINTEGRATE BEFORE MY VERY EYES AND I COULD NOT HELP BUT IMAGINE WHAT IT WOULD BE LIKE TO BE IN AN ACCIDENT AND HAVE ALL OF THOSE PLASTIC SHARDS BEING PROPELLED INTO MY BODY AND FACE. I AM TERRIFIED WHEN I THINK OF MY SAFETY AND THE SAFETY OF MY FAMILY. THE PLASTIC IS OBVIOUSLY DEFECTIVE. IS DODGE AWARE OF THIS, ORVAM I THE ONLY ONE? WHAT A NIGHTMARE. *TR
NHTSA ODI #10525513
110,000 miles · Apr 29, 2013
StructureInjury
CRACKED DASHBOARD. I CUT MY FINGER ON THE SHARP EDGE OF THE CRACKED DASHBOARD. I STARTED DOING RESEARCH ON REPAIRING OR REPLACING THE DASHBOARD SO NONE OF MY CHILDREN WOULD INJURE THEMSELVES LIKE I DID. MY RESEARCH FOUND THAT THERE IS A WIDESPREAD PROBLEM WITH DODGE RAM DASHBOARDS CRACKING,SO I DECIDED TO FILE A COMPLAINT. …
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CRACKED DASHBOARD. I CUT MY FINGER ON THE SHARP EDGE OF THE CRACKED DASHBOARD. I STARTED DOING RESEARCH ON REPAIRING OR REPLACING THE DASHBOARD SO NONE OF MY CHILDREN WOULD INJURE THEMSELVES LIKE I DID. MY RESEARCH FOUND THAT THERE IS A WIDESPREAD PROBLEM WITH DODGE RAM DASHBOARDS CRACKING,SO I DECIDED TO FILE A COMPLAINT. *TR
NHTSA ODI #10509832
160,000 miles · Mar 18, 2013
Structure
THE VEHICLE HAS A CRACKED DASHBOARD. SEEMS COMMON FOR SOME MODEL YEAR DODGE RAM PICKUPS. I AM CONCERNED THAT CHUNKS OF THE DASH COULD COME OFF AND BLOW INTO MY FACE WHILE DRIVING WITH THE WINDOWS OPEN. THIS HAS HAPPENED TO OTHERS WHO HAVE A DODGE RAM WITH A CRACKED DASHBOARD. *TR
NHTSA ODI #10503428
Mileage unknown · Nov 20, 2012
Structure
I HAVE A 1999 DODGE RAM 2500 THAT I PURCHASED NEW. IT HAS NEVER BEEN IN ANY COLLISION NOR SUSTAINED ANY DAMAGE. THE VEHICLE IS NORMALLY PARKED IN A COVERED LOCATION OUT OF THE SUN AND IS WELL MAINTAINED. IN LATE 2009 A SHORT CRACK APPEARED ON THE RIGHT SIDE OF MY VEHICLE DASH EXTENDING FROM THE WINDSHIELD TOWARDS THE PASSENGE…
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I HAVE A 1999 DODGE RAM 2500 THAT I PURCHASED NEW. IT HAS NEVER BEEN IN ANY COLLISION NOR SUSTAINED ANY DAMAGE. THE VEHICLE IS NORMALLY PARKED IN A COVERED LOCATION OUT OF THE SUN AND IS WELL MAINTAINED. IN LATE 2009 A SHORT CRACK APPEARED ON THE RIGHT SIDE OF MY VEHICLE DASH EXTENDING FROM THE WINDSHIELD TOWARDS THE PASSENGER SEAT. SEVERAL MONTHS LATER SEVERAL OTHER CRACKS APPEARED. AS OF FALL 2012 SEVERAL MAJOR CRACKS APPEARED IN FRONT OF THE STEERING COLUMN. THE CRACKS ARE JAGGED AND SHARP EXPOSING OCCUPANTS TO BEING CUT. THE DASH APPEARS TO BE RAPIDLY DETERIORATING AND DEFECTIVE AND CONTINUES TO SPALL. ALSO THIS CRACKED DASH APPEARS TO BE A MAJOR SAFETY HAZARD IN THE EVENT OF A COLLISION OR AIR BAG DEPLOYMENT. *TR
NHTSA ODI #10485332
163,000 miles · Sep 10, 2012
Structure
THIS VEHICLE IS VERY SELDOM DRIVEN, ONCE A WEEK 1/4 MILE. IT IS PARKED WITH A WINDSHIELD COVER ACROSS WINDSHIELD TO PROTECT DASH. THE DASH IS COMPLETELY FALLING APART IN PIECES. IT BEGAN WITH SMALL HAIRLINE CRACKS, THEN PIECES BEGAN TO FALL IN. IT APPEARS THAT A DEFECTIVE MATERIAL WAS USED TO MAKE THE DASHBOARD. THE PLASTIC HAS …
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THIS VEHICLE IS VERY SELDOM DRIVEN, ONCE A WEEK 1/4 MILE. IT IS PARKED WITH A WINDSHIELD COVER ACROSS WINDSHIELD TO PROTECT DASH. THE DASH IS COMPLETELY FALLING APART IN PIECES. IT BEGAN WITH SMALL HAIRLINE CRACKS, THEN PIECES BEGAN TO FALL IN. IT APPEARS THAT A DEFECTIVE MATERIAL WAS USED TO MAKE THE DASHBOARD. THE PLASTIC HAS TURNED INTO A CERAMIC TYPE MATERIAL. NOW HUGE PIECES ARE FALLING IN. I ORDERED A DASHBOARD COVER WHEN THE PROBLEM FIRST BEGAN BUT BEFORE IT HAS EVEN ARRIVED I AM CONCERNED THAT THERE WON'T BE ANYTHING LEFT TO PLACE THE COVER ON. *TR
NHTSA ODI #10474536
113,500 miles · Jun 13, 2012
Fuel System, DieselFuel/propulsion System
I BOUGHT THIS TRUCK FROM USED CAR DEALER ABOUT A MONTH ,I CHANGED FUEL FILTER DID NOT STOP LEAKING I CALL AUTO PART THEY DID NOT HAVE IT AND I CALL DODGE DEALER THEY SAID DODGE DISCONTINUE MAKING IT(FUEL FILTER HOUSING UNIT). *TR
NHTSA ODI #10461410
Mileage unknown · Apr 12, 2012
Structure
TL* THE CONTACT OWNS A 1999 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD CRACKED INTO PIECES. THE CONTACT ALSO STATED THAT THE MANUFACTURER WOULD NOT REPAIR THE DASHBOARD EVEN THOUGH THE AIR BAGS WERE SHOWING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 81,000. THE VIN WAS UNAV…
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TL* THE CONTACT OWNS A 1999 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD CRACKED INTO PIECES. THE CONTACT ALSO STATED THAT THE MANUFACTURER WOULD NOT REPAIR THE DASHBOARD EVEN THOUGH THE AIR BAGS WERE SHOWING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 81,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10454967
Mileage unknown · Oct 7, 2011
Service Brakes, HydraulicSuspensionWheels
HAD A FLAT TIRE AND COULD NOT GET THE RIMS OFF THE WHEEL HUB--WENT TO DEALER AND HE SAID TO GET UNDER VEHICLE AND HIT RIMS WITH A SLEDGE HAMMER---THIS HAS BEEN ONGOING SINCE 2001--RIGHT NOW GOING THRU THIS PROBLEM AGAIN AFTER DEALER SAID THAT IT WAS FIXED. *TR
NHTSA ODI #10429122
60,000 miles · Sep 24, 2011
Structure
THE DASH HAS BROKEN INTO SEVERAL PIECES (THIS IS A SERIOUS SAFETY ISSUE) AND IS NO LONGER INTACT OR ATTACHED TO THE MOUNTING AREAS. IT STARTED WITH ONE LITTLE CRACK AND THEN LARGER PIECES BEGAN BREAKING FREE. THE EDGES ARE VERY SHARP AND WILL CUT YOU. UPON ANY KIND OF IMPACT TO THE VEHICLE, PIECES WILL FLY INTO THE EYES, FACE…
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THE DASH HAS BROKEN INTO SEVERAL PIECES (THIS IS A SERIOUS SAFETY ISSUE) AND IS NO LONGER INTACT OR ATTACHED TO THE MOUNTING AREAS. IT STARTED WITH ONE LITTLE CRACK AND THEN LARGER PIECES BEGAN BREAKING FREE. THE EDGES ARE VERY SHARP AND WILL CUT YOU. UPON ANY KIND OF IMPACT TO THE VEHICLE, PIECES WILL FLY INTO THE EYES, FACE, BODY AND THE DRIVER OR OCCUPANTS WILL BE INJURED. THIS IS A SERIOUS SAFETY ISSUE. THE TRUCK IS NOT SAFE TO OPERATE/DRIVE WITH THE DASH IN THIS CONDITION. *TR
NHTSA ODI #10427034
104,000 miles · Sep 22, 2011
Seat Belts
TL* THE CONTACT OWNS A 1999 DODGE RAM 2500. THE CONTACT STATED BOTH THE DRIVER AND PASSENGER SIDE FRONT SEATS BELTS FAILED IT DOES NOT PULL OUT, EXTEND, OR PROTRACT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE VIN DID NOT QUALIFY UNDER NHTSA CAMPAIGN ID NUM…
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TL* THE CONTACT OWNS A 1999 DODGE RAM 2500. THE CONTACT STATED BOTH THE DRIVER AND PASSENGER SIDE FRONT SEATS BELTS FAILED IT DOES NOT PULL OUT, EXTEND, OR PROTRACT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE VIN DID NOT QUALIFY UNDER NHTSA CAMPAIGN ID NUMBER:01V119000(SEAT BELTS:FRONT:RETRACTOR). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 104,000. *TR UPDATED 09/27/10 *BF
NHTSA ODI #10426772