NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
291 reports330,000 miles · Jun 15, 2023
Air BagsInjury
The contact owns a 1996 Dodge Ram 2500. The contact stated while driving approximately 30 MPH, the air bag warning light suddenly activated, and moments later the front driver’s side air bag erroneously deployed. During the failure, the driver sustained various facial injuries and injuries to the nose. The contact also sustained…
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The contact owns a 1996 Dodge Ram 2500. The contact stated while driving approximately 30 MPH, the air bag warning light suddenly activated, and moments later the front driver’s side air bag erroneously deployed. During the failure, the driver sustained various facial injuries and injuries to the nose. The contact also sustained an injury to the right arm which required medical attention. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 330,000.
NHTSA ODI #11527189
54,900 miles · Nov 8, 2021
Exterior LightingFire
The contact owns a 1996 Dodge Ram 2500. The contact stated that while driving at night with the high beam on, a strong burning odor was detected inside the cabin of the vehicle. The contact stated that he thought the burning odor was coming from outside not the vehicle as no warning lights were illuminated and the vehicle was fu…
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The contact owns a 1996 Dodge Ram 2500. The contact stated that while driving at night with the high beam on, a strong burning odor was detected inside the cabin of the vehicle. The contact stated that he thought the burning odor was coming from outside not the vehicle as no warning lights were illuminated and the vehicle was functioning normally. The contact stated that the next morning the headlight switch did not feel normal as the switch was easily pulled out. The contact stated he removed the instrument panel and noticed that wires and connectors were melted. The vehicle was not taken to a dealer or independent mechanic for a diagnosis or repairs. The contact stated that he ordered the parts himself and would do the repairs. The contact stated that he found manufacturer recall number: 918 for the 1994-1997 Dodge Ram 3500 online, however, his vehicle was not included in the recall. The manufacturer was notified of the failure and confirmed that the vehicle was not included in a recall. The approximate failure mileage was 54,900.
NHTSA ODI #11439726
250,000 miles · Oct 19, 2020
Unknown Or Other
THE PEALING (DEFECTIVE) PAINT THAT DODGE REFUSES TO DO ANYTHING ABOUT HAS NOW PEALED AROUND THE WINDSHIELD FRAME. THE WINDSHIELD IS STUCK TO THE PAINT, BUT SINCE THE PAINT HAS TURNED LOOSE FROM THE WINDSHIELD FRAME IT'S JUST SORT OF SITTING THERE. I GUESS THE GOOD NEWS IS NOW UPON IMPACT THE WINDSHIELD WILL QUICKLY EXIT THE …
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THE PEALING (DEFECTIVE) PAINT THAT DODGE REFUSES TO DO ANYTHING ABOUT HAS NOW PEALED AROUND THE WINDSHIELD FRAME. THE WINDSHIELD IS STUCK TO THE PAINT, BUT SINCE THE PAINT HAS TURNED LOOSE FROM THE WINDSHIELD FRAME IT'S JUST SORT OF SITTING THERE. I GUESS THE GOOD NEWS IS NOW UPON IMPACT THE WINDSHIELD WILL QUICKLY EXIT THE VEHICLE ALLOWING THE SHARP PLASTIC SHARDS FROM THE BROKEN DASH TO ALSO LEAVE THE VEHICLE RATHER THAN IMPALING THE OCCUPANT'S. THIS JUST WEEKS AFTER HAVING TO WELD A BROKEN LOWER A FRAME BRACKET BACK IN PLACE, YET ANOTHER DEFECT IN THESE TRUCKS.
NHTSA ODI #11365274
176,000 miles · Feb 10, 2020
SteeringSuspension
TL* THE CONTACT OWNS A 1996 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 45-55 MPH, THE VEHICLE EXPERIENCED SEVERE FRONT END SHAKES AND VIBRATION WHEN DRIVING OVER GROOVED PAVEMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER URNESS MOTORS (505 CHERRY HEIGHTS ROAD, THE DALLES, OR. 97058) AND THE…
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TL* THE CONTACT OWNS A 1996 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 45-55 MPH, THE VEHICLE EXPERIENCED SEVERE FRONT END SHAKES AND VIBRATION WHEN DRIVING OVER GROOVED PAVEMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER URNESS MOTORS (505 CHERRY HEIGHTS ROAD, THE DALLES, OR. 97058) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 176,000. *DT*JB*DT CONSUMER ASKS FOR SAFETY RECALL AND STATED HE COULD NOT DRIVE ON OPEN FREEWAY.*JB
NHTSA ODI #11308269
300,000 miles · Sep 13, 2019
Exterior Lighting
TL* THE CONTACT OWNS A 1996 DODGE RAM 2500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE AT NIGHT TIME. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS TURNED OFF AFTER TEN MINUTES AND THE LOW BEAM HEADLIGHTS FLICKERED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO …
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TL* THE CONTACT OWNS A 1996 DODGE RAM 2500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE AT NIGHT TIME. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS TURNED OFF AFTER TEN MINUTES AND THE LOW BEAM HEADLIGHTS FLICKERED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 300,000.
NHTSA ODI #11255356
175,000 miles · May 18, 2019
Service Brakes
WHILE DRIVING ON A CITY STREET, I LOST MY POWER STEERING, CAUSING ME TO ALMOST HAVE A REAR END COLLISION WITH THE VEHICLE IN FRONT OF ME. I HAD MY TRUCK TOWED TO A LOCAL DEALERSHIP, THEY FOUND MY BRAKE SYSTEM TO BE CONTAMINATED AND TOLD ME THAT ALL PARTS OF THE SYSTEM WITH RUBBER IN THEM WOULD HAVE TO BE REPLACED. AFTER ABOUT A …
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WHILE DRIVING ON A CITY STREET, I LOST MY POWER STEERING, CAUSING ME TO ALMOST HAVE A REAR END COLLISION WITH THE VEHICLE IN FRONT OF ME. I HAD MY TRUCK TOWED TO A LOCAL DEALERSHIP, THEY FOUND MY BRAKE SYSTEM TO BE CONTAMINATED AND TOLD ME THAT ALL PARTS OF THE SYSTEM WITH RUBBER IN THEM WOULD HAVE TO BE REPLACED. AFTER ABOUT A WEEK AND A HALF, I WAS INFORMED THAT THEY COULD FIND ALL THE PARTS EXCEPT ONE, THE COMBINATION OR PROPORTIONING VALVE. I PAID FOR THE DIAGNOSTICS TEST AND HAD THE TRUCK TOWED TO ANOTHER LOCAL DEALER-I NEEDED A SECOND OPINION, NOT UNDERSTANDING WHY A DEALERSHIP COULD NOT FIX MY TRUCK. I TOLD THE SECOND DEALERSHIP MY STORY, THEY DID A DIAGNOSTIC TEST OF THEIR OWN AND CAME UP WITH THE SAME EXACT CONCLUSION, INCLUDING THE FACT THAT THEY COULD NOT FIND THE COMBINATION VALVE. I BOUGHT ANOTHER CAR AND WAS PLANNING ON SELLING THE TRUCK, BUT NOW AM UNABLE TO DO THAT, AS IT HAS NO BRAKES AND THEY CAN'T BE FIXED. I'M WRITING THIS IN HOPES THAT SOMEONE ELSE THAT IS LOOKING TO BUY A TRUCK LIKE THIS UNDERSTANDS THE SITUATION IF THIS PROBLEM HAPPENS TO THEM.
NHTSA ODI #11208414
254,762 miles · Jul 7, 2016
SteeringSuspension
DEATH WOBBLE
NHTSA ODI #10883372
200,000 miles · Apr 12, 2016
Structure
TL* THE CONTACT OWNS A 1996 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD DISINTEGRATED TO THE POINT THAT THE WIRES UNDERNEATH WERE VISIBLE. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE NO RECALLS AND THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER W…
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TL* THE CONTACT OWNS A 1996 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD DISINTEGRATED TO THE POINT THAT THE WIRES UNDERNEATH WERE VISIBLE. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE NO RECALLS AND THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
NHTSA ODI #10855158
200,000 miles · Mar 12, 2015
Exterior LightingFire
TL* THE CONTACT OWNS A 1996 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 70 MPH, A BURNING ODOR AND SMOKE EMITTED INSIDE THE CABIN. THE HEADLIGHT SWITCH IGNITED INTO SMALL FLAMES. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT EXTINGUISHED THE FLAMES. A FIRE AND POLICE REPORT WERE NOT FILED. THERE WERE NO IN…
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TL* THE CONTACT OWNS A 1996 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 70 MPH, A BURNING ODOR AND SMOKE EMITTED INSIDE THE CABIN. THE HEADLIGHT SWITCH IGNITED INTO SMALL FLAMES. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT EXTINGUISHED THE FLAMES. A FIRE AND POLICE REPORT WERE NOT FILED. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FIRE WAS CONTRIBUTED TO A FAULTY HEADLIGHT SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNVAILALBE.
NHTSA ODI #10693951
291,000 miles · Jan 8, 2015
Air BagsInjury
TL* THE CONTACT OWNS A 1996 DODGE RAM 2500. THE CONTACT STATED THAT WHILE MAKING A TURN IN THE DRIVEWAY, THE DRIVER SIDE AIR BAG DEPLOYED. AS A RESULT, THE CONTACT SUSTAINED SHOULDER, ARM, JAW, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILU…
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TL* THE CONTACT OWNS A 1996 DODGE RAM 2500. THE CONTACT STATED THAT WHILE MAKING A TURN IN THE DRIVEWAY, THE DRIVER SIDE AIR BAG DEPLOYED. AS A RESULT, THE CONTACT SUSTAINED SHOULDER, ARM, JAW, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 291,000.
NHTSA ODI #10670912
NHTSA investigations
2DP03006 · Seat Back Failure
Opened Sep 23, 2003 · Closed Apr 8, 2004
Status: closed (inferred from source dates) · Seats; Seats:front Assembly:recliner
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
Additional source detail variants (2)
Seats
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
Seats:front Assembly:recliner
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
PE00048 · Loss Of Throttle Control
Opened Dec 11, 2000 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
ALLEGED THAT THE THROTTLE CABLE CAN FRAY OR SEVER DURING NORMAL USE RESULTING IN THE THROTTLE NOT RETURNING TO IDLE OR AN INABILITY TO ACCELERATE.