2011 Dodge RAM 1500

WHEN REFUELING THE VEHICLE AT A TYPICAL GAS STATION, AND THE STATION'S FUEL PUMP SHUTS OFF AUTOMATICALLY, FUEL COMES UP THE FUEL FILLER NECK AND WASHES DOWN THE SIDE OF THE VEHICLE AND ONTO THE GROUND. THIS DOES NOT HAPPEN EVERY TIME, BUT DOES HAPPEN MOST OF THE TIME, AND AT VARIOUS STATION LOCATIONS AND VARIOUS STATION COMPANIES. I'VE READ OTHER REPORTS THAT INDICATE THIS IS AN ISSUE THAT HAS AFFECTED OTHER OWNERS OF SIMILAR VEHICLES. AS SOON AS I DESCRIBED THE PROBLEM TO THE SERVICE MANAGER AT THE LOCAL DODGE DEALER, HE WAS FAMILIAR WITH THE PROBLEM. PER THE SERVICE MANAGER, THIS ISSUE HAS ONLY BEEN ADDRESSED WITH REGARD TO A FEW VEHICLE MODELS AND YEARS, AND THIS ONE IS NOT COVERED. WORKING WITH DODGE CUSTOMER SERVICE, A CASE NUMBER HAS BEEN OPENED. THE DODGE CUSTOMER SERVICE REP SPOKE WITH THE SERVICE MANAGER AT THE LOCAL DODGE DEALER, AND THEY WERE ABLE TO LOWER THE COST OF THE LABOR TO REPLACE THE FUEL TANK FILLER TUBE, HOWEVER WE WILL BE EXPECTED TO PAY FOR THE PART AND THE REPAIR FOR A KNOWN DEFECT. PLEASE NOTE THAT THE 'WHEN DID THIS HAPPEN' AND THE "ABOUT HOW MANY MILES WERE ON YOUR VEHICLE AT THE TIME OF THE INCIDENT' FIELDS DON'T REALLY APPLY, AS THIS IS AN ONGOING ISSUE, AND CAN HAPPEN ANY TIME I GO THE THE GAS STATION TO FILL UP THE VEHICLE. THE DATE I PROVIDED FOR THE 'WHEN DID THIS HAPPEN' FIELD IS THE DATE THAT I VISITED THE LOCAL DODGE DEALER AND SPOKE WITH DODGE CUSTOMER SERVICE.

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE SHIFTED INDEPENDENTLY INTO NEUTRAL. AFTER THE FAILURE OCCURRED, THE VEHICLE WOULD NOT SHIFT INTO PARK UNTIL AFTER THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED EVERYDAY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,074.

WHILE DRIVING ON A 2 LANE ROAD AT 50 MPH APPROX SPEED, THE ENGINE SHUT OFF. POWER STEERING AND POWER BRAKES BECAME EXTREMELY STIFF, BUT I WAS ABLE TO MUSCLE TRUCK TO SHOULDER. AFTER STOPPING, I PUT IT IN PARK, THE KEY WAS STILL IN ON POSITION; TURNED KEY AND ENGINE STARTED. I HAVE OWNED THIS TRUCK FOR 45 DAYS AND THIS HAS HAPPENED TWICE AT TOTALLY RANDOM TIMES. I AM VERY FORTUNATE I WAS ON A ROAD WITHOUT MUCH TRAFFIC. HAD I BEEN IN A STEERING, PASSING OR OTHER SITUATION, I COULD HAVE BEEN IN A SERIOUS ACCIDENT I LEARNED FROM INTERNET THAT THIS IS A FREQUENT COMPLAINT OF RAM OWNERS AND OTHER CHRYSLER PRODUCT VEHICLE OWNERS, AND THAT A RECALL HAS BEEN ISSUED FOR CERTAIN CHRYSLER VEHICLES ALREADY. THE FAULTY PART WAS THE TIPM MODULE. THERE IS ALSO A CLASS ACTION LAWSUIT IN PROCESS INVOLVING OTHER CHRYSLER VEHICLES NOT YET RECALLED, INCLUDING THE MODEL I OWN. I TOOK THE VEHICLE INTO THE DEALER, AND THEY COULD NOT POSITIVELY IDENTIFY THE CAUSE. THEY WOULD NOT AGREE TO REPLACE TIPM EVEN THOUGH I'M UNDER WARRANTY, BUT INSTEAD WANTED TO DO SOFTWARE UPDATES ON SEVERAL "MODULES" AND SAID IF IT HAPPENED AGAIN, I SHOULD BRING IT BACK. TOTALLY UNACCEPTABLE!!! I CALLED RAM CUSTOMER CARE AND EXPLAINED THAT THE VEHICLE IS DANGEROUS AND THAT I CANNOT ACCEPT A SOFTWARE UPDATE IN THE HOPE IT FIXES IT GIVEN THE TIPM HISTORY OF THESE VEHICLES. THEY ADVISED THAT THERE WERE NO DIAGNOSTIC "CODES" PRESENT, SO THEY WOULD NOT REPLACE THE TIPM. THEY THEN ADMITTED THAT A FAULTY TIPM WOULD NOT PRODUCE ANY CODES, BUT AGAIN SAID THEY NEEDED TO RULE OUT A SOFTWARE ISSUE FIRST BY TRIAL AND ERROR AND REFUSED TO REPLACE THE TIPM EVEN THOUGH THERE WAS NO WAY TO DIAGNOSE IF IT WAS FAULTY. MY SON IS DRIVING THIS TRUCK TO COLLEGE, AND I AM NOT ABOUT TO RISK HIM BEING KILLED IN THIS VEHICLE SO I WAS FORCED TO PAY $1,350 FOR A NEW TIPM. RAM NEEDS TO RECALL THESE IMMEDIATELY.

MY TIPM FUSE BOX . MY FUEL PUMP STAY ON WHEN I TURN OFF THE PICK UP AND WHEN IM DRIVING ON THE HIGHWAY IT WILL JUST SHUT DOWN NOW IT WILL NOT START WHEN COLD.(DEALERSHIP) SEZ IT A BAD FUEL PUMP RELAY THAT IS INTERGRATED TO THE FUSE BOX. MY WIPERS WILL SHUT OFF WHILE DRIVING IN THE RAIN. (DEALERSHIP) SEZ IT'S THE FUSE BOX AND HAS TO BE REPLACED FOR $1,000 MY TRUCK ONLY HAS 12,500 MILES ON IT AND IS 5YRS OLD. DEALERSHIP TELLS ME IT IS A PROBLEM WITH THESE VEHICLES.

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH MAKING A RIGHT TURN, THE VEHICLE SHOOK HARD WITHOUT WARNING. THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD NO CONTROL OVER THE STEERING AND THE WHEEL WOULD NOT MOVE. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE BRAKES RETURNED TO NORMAL. THE CONTACT SUSTAINED INJURIES TO THE NECK AND A KNOT ON THE LEFT SIDE. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

"TAKATA RECALL" MY 2011 RAM 1500 STOPED IN THE MIDDLE OF THE CITY STREET AND STEERING WHEEL GOT HARD AND IT WAS HARD TO START UP. SO I TOOK IT TO GET FIXED THEY SAID IT WAS THE FUEL PUMP SO WE REPLACED IT,THEN I WOULD TURN THE KEY AND IT WOULD STAY STUCK TRYING TO TURN ON KILLED MY BATTERY BOUGHT ANOTHER ONE CHANGED THE FUEL PUMP AGAIN NOW THE FUEL PUMP WILL NOT TURN OFF UNTIL I PULL THE FUSE NOW THE SAY IT'S THE TIPM I CALLED THE DEALER AND SAID NO RECALL BUT I'M HAVING ALL THE PROBLEMS AS THE CARS THAT DO! I PUT ALL THAT I HAD TO GET A RELIABLE TRUCK FOR MY KIDS AND I AND THIS HAPPENS.

2011 RAM 2500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO LEFT TIE ROD STUD RECALL NOTICE AND OPTION 2 REPURCHASE ISSUES. *LD THE CONSUMER WANTED CHRYSLER TO PURCHASE THE VEHICLE BACK FROM HIM. THE DEALER INFORMED THE CONSUMER, THEY DID NOT HAVE ANY INFORMATION ON THE BUY BACK. EVENTUALLY, THE REPAIRS WERE DONE. THE CONSUMER WAS INFORMED THE OPTION OF BUYING THE VEHICLE BACK WAS NO LONGER AN OPTION. *JB

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE THE VEHICLE WAS PARKED, THE PASSENGER SIDE LOW AND HIGH BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. UPDATED 04/21/2016*LJ THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO THEN CONTACTED THE DEALER. THEY STATED THE PROBLEM WAS POWER TRAIN CONTROL MODULE AND ONLY THEY COULD REPLACE IT. UPDATED 09/07/16.*JB

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE VEHICLE ACCELERATED WITHOUT WARNING TO APPROXIMATELY 100 MPH. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE BRAKES FAILED. THE CONTACT TURNED THE IGNITION OFF AND THE INTERIOR LIGHTS TURNED OFF; HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE RAN OFF THE ROAD. THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT ATTEMPTED TO START THE VEHICLE AND THE ENGINE REVVED EVEN THOUGH THE IGNITION WAS TURNED OFF. PRIOR TO THE FAILURE, THE VEHICLE CAME TO A ROLLING STOP WHEN IT WAS PLACED IN PARK. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THERE WAS NO FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO SELL THE CONTACT A NEW VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL MALFUNCTION THAT DRAINED THE BATTERY VOLTAGE RANDOMLY AND THE VEHICLE STALED. THE BATTERY AND TWO FUSES WERE REPLACED BY THE CONTACT, BUT THE FAILURE RANDOMLY PROGRESSED. THE DEALER DIAGNOSED THAT THE INSTRUMENT CLUSTER/COMPUTER NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THE VEHICLE CONTINUED TO HAVE A SUDDEN LOSS OF POWER AND RANDOMLY STALLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.