← New search

2008 Dodge RAM 1500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2008 Dodge RAM 1500 do not stand out strongly from the model-year median of 520.

About this comparison →

When problems were reported

Mileage at the reported incident

380 reports with mileage · 174 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 165 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports6 fire reports29 injury reports

Visibility/wiper complaints

14 reports
Clear category filter
Mileage unknown · Dec 3, 2021
Visibility/wiper

HVAC mode door inoperative causing defroster to not operate and only allowing air out of dash vents causing safety issue when windshield is fogged up due to dew or humidity from rain causing loss of visibility. Mode door broken which involves pulling dashboard and evacuating A/C system at a very significant cost. Have read and h…

Read full complaint

HVAC mode door inoperative causing defroster to not operate and only allowing air out of dash vents causing safety issue when windshield is fogged up due to dew or humidity from rain causing loss of visibility. Mode door broken which involves pulling dashboard and evacuating A/C system at a very significant cost. Have read and heard of many complaint due to broken doors in HVAC system on these vehicles. During early morning hours with dew and during operating vehicle in inclement weather this causes a very serious safety issue. FCA should cover this as it is an unsafe and poor design causing risk to operator and other drivers on the roadways.

NHTSA ODI #11442509

140,000 miles · Feb 8, 2020
SuspensionVisibility/wiper

THE ENTIRE FRONT END OF MY TRUCK HAS BEEN GOING OUT. TIE RODS, SWAY BAR END LINKS, CV AXLES, UPPER AND LOWER BALL JOINTS. MY BACK GLASS ISN'T SEALED PROPERLY AND POURS WATER IN THE CAB WHEN IT RAINS DRENCHING MY PASSENGERS OR WHATEVER I AM CARRYING IN THE BACKSEAT, THE WATER POOLS UP UNDER THE SEATS AND I ROUTINELY HAVE TO MASK …

Read full complaint

THE ENTIRE FRONT END OF MY TRUCK HAS BEEN GOING OUT. TIE RODS, SWAY BAR END LINKS, CV AXLES, UPPER AND LOWER BALL JOINTS. MY BACK GLASS ISN'T SEALED PROPERLY AND POURS WATER IN THE CAB WHEN IT RAINS DRENCHING MY PASSENGERS OR WHATEVER I AM CARRYING IN THE BACKSEAT, THE WATER POOLS UP UNDER THE SEATS AND I ROUTINELY HAVE TO MASK THE SMELL FROM IT

NHTSA ODI #11307943

85,500 miles · Oct 23, 2019
Visibility/wiper

TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE INOPERABLE AND STOPPED MIDWAY ON THE WINDSHIELD. THE CONTACT STATED THAT THE HIGH SPEED SETTINGS WORKED PERFECTLY FINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ATHENS DODGE CHRYSLER JEEP RAM (4145 ATLANTA HWY, ATHENS, GA 30606, (706…

Read full complaint

TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE INOPERABLE AND STOPPED MIDWAY ON THE WINDSHIELD. THE CONTACT STATED THAT THE HIGH SPEED SETTINGS WORKED PERFECTLY FINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ATHENS DODGE CHRYSLER JEEP RAM (4145 ATLANTA HWY, ATHENS, GA 30606, (706) 549-7555) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 09V084000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,500.

NHTSA ODI #11270391

100,000 miles · Jul 16, 2019
Visibility/wiper

THE WIPERS MOTOR SPEED FLUCTUATES WHEN MOVING THE STEERING COLUMN UP OR DOWN. SOMETIMES THE WIPERS WON'T GO TO 'HIGH SPEED' UNTIL THE STEERING COLUMN IS MOVED AROUND. IT HAPPENS REGARDLESS IF IT IS MOVING DOWN THE ROAD OR NOT.

NHTSA ODI #11232416

100,000 miles · Nov 28, 2018
Visibility/wiper

WINDSHIELD WIPERS WOULD WORK AT TIMES AND NOT AT OTHER TIMES. NOW THE WINDSHIELD WIPERS ARE NOT WORKING AT ALL. DODGE HAS ATTEMPTED REPAIR THAT COST ME 500.00 AND THE WIPERS STILL DON'T WORK.

NHTSA ODI #11154433

Mileage unknown · Jan 25, 2018
Visibility/wiper

THERE IS A RECALL ON THE WIPER MODULE AND FROM WHAT I FOUND OUT IS THE WIPER MODULE ACCORDING TO DODGE IS THE LINKAGE ON THE WIPERS AND I TOOK IT IN AND THE DEALER SAID THE LINKAGE WAS BENT AND WOULDN'T FIX IT SO I TOOK IT TO A SHOP AND ENDED UP PAYING 340.00 DOLLARS TO HAVE IT FIX

NHTSA ODI #11064827

40,000 miles · Mar 18, 2017
Visibility/wiper

80 MILE DRIVE HOME IN RAIN AND WINDSHIELD WIPERS STOP WORKING! TRUCK HAS 40,000 MILES ON IT AND I'M THE ORIGINAL OWNER. INTERMITTENT WIPER STOPS, STARTS, RUNS AT DIFFERENT PACES. COMPLETELY SCARY TO BE ON THE HIGHWAY AT 60 MPH AND CAN'T SEE THE ROAD. VERY DANGEROUS! THE COMPANY SHOULD REPLACE THIS AT NO COST. APPARENTLY T…

Read full complaint

80 MILE DRIVE HOME IN RAIN AND WINDSHIELD WIPERS STOP WORKING! TRUCK HAS 40,000 MILES ON IT AND I'M THE ORIGINAL OWNER. INTERMITTENT WIPER STOPS, STARTS, RUNS AT DIFFERENT PACES. COMPLETELY SCARY TO BE ON THE HIGHWAY AT 60 MPH AND CAN'T SEE THE ROAD. VERY DANGEROUS! THE COMPANY SHOULD REPLACE THIS AT NO COST. APPARENTLY THEY HAVE ISSUES WITH THIS BECAUSE IT'S BEEN RECALLED, BUT MY VIN WASN'T A PART OF THE RECALL. HOW CAN THAT BE? A KNOWN ISSUE, BUT WON'T TAKE CARE OF A LOYAL CUSTOMER WITH A SAFETY ISSUE THAT NEEDS TO BE REPAIRED OR THE SAFETY OF USING THE VEHICLE IS LIMITED BY WEATHER CONDITIONS. WHAT IF I HAD AN ACCIDENT AND I HAD BEEN KILLED ON THE HIGHWAY BECAUSE MY WIPERS DIDN'T WORK AND THE COMPANY NEW IT WAS AN ISSUE AND WOULDN'T FIX IT? VERY DISAPPOINTED BY THIS PROBLEM AND THE COMPANY'S LACK OF RESPONSIBILITY TO FIX IT. I WAS ON AN INTERSTATE HIGHWAY WITH A POSTED SPEED LIMIT OF 60 MPH, FOLLOWING THE LAW, RAIN STARTED COMING DOWN, WIPERS WOULD NOT WORK SO I COULD SEE THE ROAD. EXTREMELY UPSETTING AND SCARY TO BE IN THAT SITUATION. WOULD HATE FOR MY WIFE OR DAUGHTER TO BE DRIVING AND HAVE THIS HAPPEN TO THEM. SEMI TRUCKS WERE SPLASHING WATER ONTO MY WINDSHIELD AND I COULDN'T CLEAR THE WATER TO SEE WHERE I WAS GOING! EXTREMELY DANGEROUS!!!!

NHTSA ODI #10966653

Mileage unknown · Jul 31, 2016
Air BagsVisibility/wiper

TAKATA RECALL. I TOOK MY VEHICAL TO ALL AMERICAN CHEVY IN ODESSA TX AND WAS TOLD THEY WOULD NOT FIX THE PROBLEMS WITH MY TRUCK WAS TOLD IT WOULD BE BEST JUST TO GET OUT OF THE TRUCK AND INTO SOMETHING ELSE. THEY WANTED ME TO BE UPSIDE DOWN ON ANOTE VEHICAL. I CAN NOT AFFORD A LARGER PAYMENT OR A LARGE DOWN PAYMENT. I HAVE PAID O…

Read full complaint

TAKATA RECALL. I TOOK MY VEHICAL TO ALL AMERICAN CHEVY IN ODESSA TX AND WAS TOLD THEY WOULD NOT FIX THE PROBLEMS WITH MY TRUCK WAS TOLD IT WOULD BE BEST JUST TO GET OUT OF THE TRUCK AND INTO SOMETHING ELSE. THEY WANTED ME TO BE UPSIDE DOWN ON ANOTE VEHICAL. I CAN NOT AFFORD A LARGER PAYMENT OR A LARGE DOWN PAYMENT. I HAVE PAID ON MY TRUCK FOR OVER 3 YRS NOW. I CAN'T AFFORD TO BE WITH OUT A VEHICAL WITH 2 SMALL CHILDREN AND THIS TRUCK IS NOT SAFE WITH THE RECALL FOR MY KIDS. AND NOW I HAVE ANOT HER RECALL THAT'S 3 TOTAL AS OF NOW. PLEASE GOD HELP ME!!!!!!

NHTSA ODI #10891887

103,000 miles · Jun 6, 2016
Visibility/wiper

TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. WHILE DRIVING 40 MPH, THE WINDSHIELD WIPERS SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V084000 (VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WA…

Read full complaint

TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. WHILE DRIVING 40 MPH, THE WINDSHIELD WIPERS SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V084000 (VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

NHTSA ODI #10872720

96,000 miles · Dec 24, 2015
Air BagsSteeringVisibility/wiper

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND WAS WAITING FOR MONTHS TO RECEIVE THE PART FROM THE DEALER. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE TIE ROD FRACTURED AND THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS ALSO …

Read full complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND WAS WAITING FOR MONTHS TO RECEIVE THE PART FROM THE DEALER. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE TIE ROD FRACTURED AND THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS ALSO EXPERIENCING A FAILURE IN WHICH THE FRONT GLASS HAD POOR VISIBILITY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING), 13V528000 (STEERING), 11V350000 (STEERING), AND 07E104000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 2/4/16 *CN UPDATED 03/18/16*LJ *CN

NHTSA ODI #10812034

Official recalls

5

16V352000 · Air Bags:frontal:passenger Side:inflator Module

May 24, 2016

Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.

Consequence & remedy

Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.

15V313000 · Air Bags:frontal:driver Side:inflator Module

May 26, 2015

Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.

13V528000 · Steering:linkages:tie Rod Assembly

Nov 6, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

Consequence & remedy

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.

13V529000 · Steering:linkages:tie Rod Assembly

Nov 6, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Consequence & remedy

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

11V350000 · Steering:linkages:tie Rod Assembly

Jul 6, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Consequence & remedy

Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AQ14003 · Chrysler's Execution Of 13V-528 & 529

Opened Oct 20, 2014 · Closed May 16, 2016

Status: closed (inferred from source dates) · Steering:linkages:tie Rod Assembly

RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the availability of parts for recall repairs, by email and phone on January 15, 2014 and February 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. FCA steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.FCA shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.RMD made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and FCA?s information showing availability of parts.Dealers informed and provided documentation to RMD on February 21, 2014 and February 25, 2014 showing FCA had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships? back orders for parts.In addition, during the course of its dialogue with dealers, RMD discovered that FCA had notified their dealerships on February 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to NHTSA. RMD issued a request for information (IR) on October 21, 2014.The company failed to respond to a number of the questions RMD asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.