Air Bags. Review the 165 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports6 fire reports29 injury reports

Vehicle Speed Control complaints

13 reports

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Mileage unknown · Dec 17, 2024

Vehicle Speed ControlCrash

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On Saturday, [XXX] my husband was in his 2008 Dodge Ram 1500 slowly pulling into our gate to access our carport. I was holding the gate open for him. Suddenly, the truck took off like a rocket. It crashed through the back wall of the carport, across our backyard, into our large shed, through the shed, exited the shed and went over our chain link fence, the neighbor’s chain link fence and came to a stop in the corner of her front porch. The first neighbor that got to the truck after hearing the wreck said the engine was still revved up so he turned the key off. My husband was alert but in a state of shock. Neither he nor our dog, who was in the back seat, were hurt thank [XXX] . I called 911. We had Highway Patrol, Sheriff, Fire and EMTs all come to the scene. The EMTs and Highway Patrolman said he was alert and responding to them. He was not injured, so he did not go to the hospital to be checked out. He was not given a citation by the Highway Patrolman. Our insurance agent said, after looking at the photos I sent him, that the truck will probably be totaled, but as yet, we’ve not heard for sure. The only thing that makes sense to us is that the accelerator must have stuck wide open as he started pulling in to the carport. There’s no way he could have kept his foot on the accelerator in error throughout the multiple crashes he went through. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11631168

142,753 miles · Feb 9, 2023

EngineVehicle Speed Control

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The contact owns a 2008 Dodge Ram 1500. The contact stated while driving approximately 10 MPH and turning left at a traffic signal, while straightening the steering wheel and lightly depressing the accelerator pedal, the vehicle inadvertently accelerated abruptly. The contact stated that the rear tires made an abnormal squealing noise and he observed smoke in the rear-view mirror. The contact stated that the vehicle then spun 180 degrees to the right. The contact turned the steering wheel to the left to compensate and the vehicle spun 180 degrees to the left. The contact used the steering wheel to regain control of the vehicle and took his foot off the accelerator pedal and did not use the brake pedal to correct the vehicle. The contact stated he was not aware of any warning lights. The contact then drove to his residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was 142,753.

NHTSA ODI #11506477

105,000 miles · Oct 26, 2020

Vehicle Speed Control

THE CRUISE CONTROL WILL AUTOMATICALLY DISENGAGE WITHOUT PRESSING BUTTON CREATING DANGEROUS SITUATIONS ON HIGHWAYS.

NHTSA ODI #11366409

164,834 miles · Mar 22, 2019

SuspensionVehicle Speed ControlWheels

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TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. WHILE DRIVING HIGHWAY SPEEDS, THE FRONT PASSENGER WHEEL COMPLETELY FRACTURED FROM THE AXLE. A POLICE REPORT WAS FILED, BUT NO CRASH OCCURRED. THE DRIVER SUSTAINED WHIPLASH DUE TO THE TIRE FAILURE. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THEY WOULD PROVIDE A FOLLOW-UP RESPONSE TO INVESTIGATE THE CAUSE OF THE WHEEL FRACTURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E040000 (WHEELS) AND WAS UNCERTAIN IF THE FAILURE WAS RELATED TO MANUFACTURER RECALL NUMBER: G02 (FRONT WHEEL BEARINGS). THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. ..*BF..*JB *DT*BF*JB CONSUMER STATED THE FRONT PASSENGER TIRE CAME OFF THE TRUCK WITHOUT WARNING, WITHOUT ANY WARNING LIGHTS. PHOTOS ATTACHED.*JB

NHTSA ODI #11190952

5 miles · Oct 26, 2017

Vehicle Speed Control

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THIS IS THE SECOND TIME REPORTING THIS PROBLEM. I HAVE BEEN HAVING ISSUES WITH MY ACCELERATION OR GAS PEDAL WHEN I STEP ON THE GAS SOMETIMES TO ACCELERATE. LIKE MERGING ONTO THE FREEWAY OR INTERSTATE OR TRYING TO PASS A SLOW-MOVING VEHICLE MY GAS PEDAL OR ACCELERATION PEDAL HAS A TENDENCY TO STICK. I THEN HAVE TO STOMP ON IT OR TRY TO PULL UP ON IT WITH MY FOOT TO FREE IT UP. AS I HAVE STATED IN MY PREVIOUS COMPLAINT I GUESS NOTHING IS GOING TO BE DONE ABOUT IT ON TILL SOMEONE IS HURT INJURED OR KILLED.

NHTSA ODI #11040012

115,000 miles · Dec 8, 2016

Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control

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MY TRUCK HAS QUIT FUNCTIONING 3 DIFFERENT TIMES (DAYS). ALL DASH LIGHTS COME ON AND THERE IS NO COMMUNICATION BETWEEN THE ACCELERATOR PEDAL AND ENGINE. MOST TIMES IT IS STILL RUNNING BUT I CANNOT MAKE THE VEHICLE MOVE. THE LAST TIME THE ENGINE DIED COMPLETELY AND I COULD NOT RESTART THE VEHICLE. I HAVE HAD IT TOWED 3 TIMES TO THE DEALERSHIP, THEY HAVE MADE REPAIRS BASED ON WHAT THEY THOUGHT WAS WRONG, ONLY TO HAVE IT STOP EXACTLY THE SAME 4 OR 5 DAYS LATER. THE FIRST REPAIR WAS CONDENSER, OIL PRESSURE REGULATOR AND BATTERY CABLE, THE SECOND REPAIR WAS THE BRAIN. THIS THIRD TIME THEY HAVE HAD THE TRUCK FOR 3 DAYS AND YESTERDAY THEY CALLED AND SAID THEY DO NOT KNOW WHAT IS WRONG, IT DOESN'T GIVE THEM CODES WHEN ON COMPUTER. I DO NOT FEEL CONFIDENT NOR SAFE TO DRIVE A TRUCK THAT JUST STOPS WHEN I'M DRIVING. I HAVE FOUND OTHER COMPLAINTS ON A WEBSITE CARCOMPLAINTS.COM AND HAVE FOUND 10 OTHER COMPLAINTS WITH VERY SIMILAR VEHICLE PROBLEM. I AM LEAVING WORK EACH TIME THIS HAPPENS AND AM THANKFUL I AM NOT TRAVELING HOME DURING RUSH HOUR; I'D LIKELY CAUSE AN ACCIDENT. IT HAS BEEN VERY EXPENSIVE ALMOST $2000. AND STILL NO TRUCK. FIRST OCCURRENCE ABOUT 10NOV, 2ND OCCURRENCE ABOUT 16NOV, 3RD WAS 5DEC. *TR

NHTSA ODI #10933880

125,000 miles · Mar 29, 2016

Air BagsVehicle Speed Control

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ON ABOUT 5 DIFFERENT TIMES MY ACCELERATOR PEDAL HAS GOTTEN STUCK AND ACCELERATING TO ABOUT 90 PLUS MPH WHILE ON THE HIGHWAY. I HAD TO STOMP ON IT SEVERAL TIMES TO GET IT UNSTUCK. I HAVE SEEN WHERE OTHER PEOPLE HAVE HAD THE SAME PROBLEM AS MINE. HOWEVER THE DODGE DEALER IN BAYTOWN TEXAS SAID THEY HAVE NOT GOTTEN ANY RECALLS ON THIS PROBLEM AND CAN NOT DO ANYTHING FOR ME UNTIL THERE IS A RECALL. ALSO I WAS TOLD ABOUT THE AIRBAG RECALL AND THEY ALSO HAVE TOLD ME THAT THEY WILL NOT DO ANY REPAIRS UNTIL I RECEIVE A RECALL NOTICE BY MAIL WHICH I STILL HAVE NOT RECEIVED. WE HAVE HAD PROBLEMS RECEIVING OUR MAIL DUE TO NEW MAIL CARRIERS PUT THE WRONG MAIL IN DIFFERENT MAIL BOXES. SO WHAT CAN I DO TO ADDRESS THIS PROBLEM BEFORE I AM IN AND ACCIDENT AND INJURY OR KILL SOMEONE AND OR MYSELF. I HAVE ALSO HAD SOME ISSUES WITH MY STEERING.

NHTSA ODI #10852268

10,000 miles · Mar 26, 2012

Vehicle Speed Control

TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE UNEXPECTEDLY SURGED FORWARD WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE RECURRED ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AFTER EACH FAILURE, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MAN…

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NHTSA ODI #10452963

58,000 miles · Jul 14, 2011

SteeringVehicle Speed Control

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TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BEGAN TO VIBRATE AND WAS VERY DIFFICULT TO TURN. THE CONTACT ALSO STATED THAT WHENENER STOPPED ON AN INCLINE WITH THE BRAKES ENGAGED, THE VEHICLE WOULD SURGE FORWARD. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURES DIGANOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI #10412320

42,000 miles · Jun 14, 2010

Vehicle Speed ControlCrash

TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT WAS EXITING A TOLL BOOTH AT 25 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE ROAD WAS MILDLY WET AND THE VEHICLE SPUN AROUND AND CRASHED INTO A CONCRETE WALL. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE MANUFACTURER WAS CONTACTED …

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NHTSA ODI #10336175

Official recalls

16V352000 · Air Bags:frontal:passenger Side:inflator Module

May 24, 2016

Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.

Consequence & remedy

Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.

15V313000 · Air Bags:frontal:driver Side:inflator Module

May 26, 2015

Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.

13V528000 · Steering:linkages:tie Rod Assembly

Nov 6, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

Consequence & remedy

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.

13V529000 · Steering:linkages:tie Rod Assembly

Nov 6, 2013

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Consequence & remedy

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

11V350000 · Steering:linkages:tie Rod Assembly

Jul 6, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Consequence & remedy

Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Air Bags:frontal:passenger Side:inflator Module

AQ14003 · Chrysler's Execution Of 13V-528 & 529

Opened Oct 20, 2014 · Closed May 16, 2016

Status: closed (inferred from source dates) · Steering:linkages:tie Rod Assembly

RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the availability of parts for recall repairs, by email and phone on January 15, 2014 and February 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. FCA steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.FCA shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.RMD made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and FCA?s information showing availability of parts.Dealers informed and provided documentation to RMD on February 21, 2014 and February 25, 2014 showing FCA had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships? back orders for parts.In addition, during the course of its dialogue with dealers, RMD discovered that FCA had notified their dealerships on February 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to NHTSA. RMD issued a request for information (IR) on October 21, 2014.The company failed to respond to a number of the questions RMD asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.