2002 Dodge RAM 1500

I BOUGHT THE DODGE RAM ON JANUARY 6, 2002. ON APPROXIMATELY 6/10/2002 I HAD FOLDED IN THE PASSENGER AND DRIVER MIRRORS FOR APPROXIMATELY 4 CAR WASHES OVER THOSE MONTHS. ABOUT TWO DAYS AFTER THE LAST CAR WASH, THE MIRRORS WERE FOLDED OUT LIKE NORMAL. I WAS DRIVING APPROXIMATELY 10-15 MILES AN HOUR IN NO WIND AND THE PASSENGER SIDE VIEW MIRROR BEGAN TO "FLOP" BACK AND FORTH. I LOOKED AT IT AND COULD LIFT UP ON IT APPROXIMATELY ONE INCH. ALTHOUGH IT WAS STILL CONNECTED, IT WAS NOT LOCKING INTO PLACE. I CALLED TOWBIN DODGE FOR AN APPOINTMENT AND THE FEMALE I SPOKE TO AT THE SERVICE DEPARTMENT ASKED ME IF IT WAS THE PASSENGER SIDE MIRROR. I TOLD HER YES AND SHE STATED THAT I WOULD BE THE FIFTH 2002 RAM SHE HAS SEEN WITH THAT PROBLEM IN THE PAST TWO WEEKS. I TOOK MY TRUCK IN FOR THE APPOINT MENT THE NEXT WEEK. THEY TOLD ME THAT THEY HAD LOST THE NEW MIRROR AND DID NOT HAVE ANY MORE. THEY EXPALINED THAT ANOTHER WOULD BE IN ON 7/5/2002. I CALLED ON 7/6/2002 AND MADE ANOTHER APPOINTMENT FOR 7/15/2002 TO GET THE MIRROR FIXED. ON 7/12/2002, I FOLDED THE MIRRORS FOR YET ANOTHER CAR WASH. I RETURNED THE DRIVERS SIDE MIRROR BACK TO ITS POSITION. THE NEXT MORNING I PULLED OUT OF MY DRIVEWAY AND THE DRIVERS SIDE MIRROR STARTED "FLOPPING" AROUND EXACTLY THE WAY THE PASSENGER SIDE HAS BEEN. I BELIEVE THAT BECAUSE BOTH OF MY MIRRORS HAVE BROKEN AND AFTER WHAT THE SERVICE DEPARTMENT TOLD ME ABOUT OTHER VEHICLES, THAT THIS IS A MAJOR SAFETY ISSUE. THIS IS A FULL SIZE TRUCK AND IT IS EXTREMELY HARD TO DRIVE WITH THE MIRRORS FLOPPING AROUND AND THE FACT THAT YOU CAN NOT SEE EITHER SIDE OF YOU. THANK YOU FOR YOUR TIME.*AK

6-11-2002 TRUCK DIED OUT IN MOTION. 6-15-2002 BELLS IN TRUCK CAME ON, NO DUMMY LIGHTS LASTED 10-15 MIN THEN STOPPED ON ITS OWN, ALSO THIS DAY TRUCK DIED OUT ONCE IN REVERSE, 3 TIMES IN DRIVE. ON THIS DAY I HAD VEHICLE TOWED TO DEALER. 6-22-2002 TRUCK STUCK IN REVERSE. ENGINE REVED IN REVERSE AS IF IN NUETRAL BUT WAS CLEARLY IN REVERSE. CAR WAS DRIVEN TO DEALER THAT DAY. 6-29-2002 STUCK IN REVERSE AGAIN. DEALER CONTACTED - I WAS TOLD TO CONTACT A SERVICE MANAGER ON 7-1-2002 , I OBVIOUSLY HAVE AN INTERMITENT PROBLEM AND NOTHING CAN BE DONE UNTIL THEY CAN PROVE THERE IS A PROBLEM. *AK

THE JACK THAT IS SHIPPED WITH THE DODGE RAM 1500 IS WAY TOO SMALL TO HANDLE THE PARGE TRUCK. I HAD TO CHANGE A TIRE TODAY FOR THE FIRST TIME. THE VEHICLE FELL OFF OF THE JACK TWICE. THE JACK IS A SMALL CYLINDER TYPE, WITH A SMALL FOOTPRINT. WHILE JACKING THE REAR WHEEL ACCORDING TO THE INSTRUCTIONS IN THE USER MANUAL, THE JACK SLIPS EASILY BECAUSE A) IT HAS A SMALL FOOTPRINT THAT REMAINS IN CONTACT WITH THE GROUND, AND B) THE EXTENTIONS USED TO TURN THE CRANKING MECHANISM ON THE JACK ARE WOBBLY, WHICH CAN CAUSE THE JACK TO MOVE WHILE RAISING AND LOWERING. I RESEARCHED THIS WITH SEVERAL OTHER DODGE RAM OWNERS, EACH WHO HAVE PURCHASED SEPARATE HEAVY DUTY JACKS TO ALLOCATE FOR THE INSUFFICIENT STANDARD JACK THAT SHIPS WITH THE VEHICLE. I CONTACT DAIMLERCHRYSLER TODAY ABOUT THIS ISSUE. *AK

WHILE VEHICLE WAS PARKED IN THE GARAGE, CONSUMER DISCOVERED THAT THE BED OF THE TRUCK HAD COME IN CONTACT WITH THE CAB AND CAUSED DAMAGE TO IT, CONSUMER BELIEVES IT MAY HAVE HAPPENED DURING REGULAR DRIVING, POSSIBLY WHILE IN THE MOUNTAINS, THE GENERAL MANAGER OFFERED TO REPAIR THE DAMAGES, HOWEVER CONSUMER DECLINED TO HAVE A 30,000 DOLLAR TRUCK REPAIRED, CONSUMER WAS THEN INFORMED THAT THE DAMAGE WAS MOST LIKELY CAUSED BY HIM DRIVING EXCESSIVELY, THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR ANY DAMAGES.*JB