Structure. Review the 278 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

55 crash reports14 fire reports43 injury reports

What owners actually said

815 reports

Mileage unknown · Dec 17, 2002

Suspension

THE REAR SUSPENSION IS BOUNCING WHILE DRIVING THE VEHICLE AT 65MPH, WHEN THE REAR TIRE HIT A BUMP. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS *DT

NHTSA ODI #10001098

Mileage unknown · Dec 11, 2002

Steering

CONSUMER CALLED COPALINING ABOUT HAVING PROBLEMS WITH STEERING. ALSO STATED THAT WHILE DRIVING THE VEHICLE THE STEERING WHEEL LOCK'S UP.DEALER WAS CONTACTED AND STATED THAT WILL NOT FIX THE VEHICLE BECAUSE THERE IS NO RECALL. MR

NHTSA ODI #8024216

250 miles · Nov 26, 2002

Engine And Engine Cooling

ENGINE HAS ROUGH IDLE WHEN TRANSMISSION IS IN REVERSE OR DRIVE, WITH ENGINE AT IDLE SPEED. I HAVE DRIVEN OTHER IDENTICAL VEHICLES THAT DID NOT EXHIBIT THIS CONDITION. CONDITION GROWING MORE SEVERE. *TS *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS**770148

NHTSA ODI #10009409

Mileage unknown · Nov 18, 2002

Suspension

Read full complaint

THE VEHICLE HAD A SEVER VIBRATION AT FREEWAY SPEEDS. OVER TIME THE VIBRATION WAS SO SEVER IT CAUSED SEVER BACK PAIN. AFTER DRIVING THE VEHICLE FOR SIX MONTHS AND HAVING M=NO OPTION WITH THE MANUFACTURER I HAVE DISPOSED OF THE TRUCK. THE MANUFACTURER KNBOWS ABOUT THE PROBLEM, AND THEY HAVE NOT DISCLOSED THE ISSUES TO THE PUBLIC. THE PROBLEM ALSO MANIFESTED AS OVER STEERING AND EXTREME REACTION TO ROAD CONDITIONS. CHRYSLER HAS NOW ADDED TO THEIR OWNERS MANUAL THE SUGGESTION TO ADD SAND BAGS TO THE BED OF THE TRUCK TO MAKE IT " RIDE BETTER". THEY ARE NOT WILLING TO OFFER ANY OTHER ASSISTANCE. I HAVE MANY LETTERS TO DOCUMENT THEIR POSITION AND ATTITUDE. DT

NHTSA ODI #769839

Mileage unknown · Nov 16, 2002

Unknown Or Other

THIS VEHICLE WAS NEVER REPAIRED CORRECTLY OR DRIED OUT. DT

NHTSA ODI #769798

Mileage unknown · Nov 13, 2002

Visibility

WHILE DRIVING THE VEHICLE, BOTH MIRRORS REAR VIEW EXTERIOR COLLAPSE. DEALER HAS REPLACED. PLEASE PROVIDE FURTHER INFORMATION:: MR

NHTSA ODI #8022702

Mileage unknown · Nov 12, 2002

Air BagsSuspension

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ALIGNMENT. CONSUMER ALSO STATED THAT THE VEHICLE WILL NOT GO STRAIGHT. DEALER WAS CONTACTED AND STATED THAT THE ALIGMENT HAD PROBLEMS. ALSO STATED THAT HAS PROBLEMS WITH THE CLOCKSPRING AND IT HAS BEEN REPLACED FOUR TIMES. MR

NHTSA ODI #8022571

Mileage unknown · Nov 12, 2002

Suspension

VEHICLE DEVELOPES A VIBRATION/FRONT END BOUNCE AT APPROXIMATE SPEEDS OF 35-45 MPH AND THEN AGAIN AT 55-65 MPH, BUT WORSE. DOES NOT OCCUR PRIOR TO 35 MPH AND THEN DISAPPEARS BETWEEN 45-55 MPH ONLY TO SHOW UP AGAIN AT PREVIOUS STATED SPEED 55-65 MPH. DEALERSHIP IS AWARE BUT CAN NOT FIX PROBLEM. DT

NHTSA ODI #769603

Mileage unknown · Nov 5, 2002

Power Train

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I AM THE OWNER OF A DODGE 2002 TRUCK. IT HAS A TRANSMISSION PROBLEM THAT THE DEALERS ARE TELLING EVERYONE JUST TO "HOLD ON" BASICALLY, WHEN THE TRUCK SHIFTS INTO 2ND GEAR IT JOLTS AND SURGES FORWARD. I WAS TOLD YESTERDAY BY RICK GLADWELL DODGE IN MOREHEAD CITY, NC. (252-247-2003) THAT IT IS MORE OF AN INCONVIENENCE TO THE DRIVER RATHER THAN A MECHANICAL FAILURE WAITING TO HAPPEN. THEY CLAIM THAT IT IS A MODULE THAT NEEDS REPROGRAMMING AND THAT UNTIL THE EPA APPROVES IT THAT THERE IS NOT MUCH THEY CAN DO. DT

NHTSA ODI #769293

Mileage unknown · Oct 31, 2002

Vehicle Speed Control

NO SUMMARY. DT

NHTSA ODI #769156

Official recalls

03V504000 · Tires

Dec 10, 2003

ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

Consequence & remedy

Consequence: Not supplied

Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

03V077000 · Visibility:rearview Mirrors/devices:exterior

Mar 10, 2003

ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.

Consequence & remedy

Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

03V078000 · Steering:column

Mar 10, 2003

ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE02096 · Rear Axle Failure

Opened Dec 26, 2002 · Closed May 15, 2003

Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit