Structure. Review the 278 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

55 crash reports14 fire reports43 injury reports

What owners actually said

815 reports

1,500 miles · Sep 25, 2003

Steering

WHILE DRIVING THE STEERING WHEEL LOCKED UP AND MADE IT IMPOSSIBLE TO STEER THE VEHICLE. THIS HAPPENED THREE TIMES IN ONE DAY NEARLY CAUSING A COLLISION IN EACH INSTANCE. THE DEALER AND THE MANUFACTURER HAVE BEEN NOTIFIED OF THIS PROBLEM. *NLM

NHTSA ODI #10040702

22,400 miles · Sep 23, 2003

Air BagsCrash

2002 DODGE RAM 1500 HAD A SEVERE FRONT END COLLISON THAT TOTALLED THE TRUCK AND BENT THE FRAME INTO A DIAMOND SHAPE. NEITHER THE PASSENGER NOR DRIVER SIDE AIR BAGS DEPLOYED. THERE WAS NOT A PORTION OF THE FRONT END OF THE VEHICLE THAT DID NOT SUSTAIN DAMAGE. SEVERAL BODY SHOPS HAVE STATED THAT, THAT KIND OF COLLISION IS WHAT …

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NHTSA ODI #10039345

22,000 miles · Sep 17, 2003

Seats

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I HAVE A POWER ASSISTED SEAT. I SLOWLY BEGAN TO NOTICE THAT THERE IS A ROCKING MOTION, IT IS VERY NOTICEABLE WHEN I BRAKE OR ACCURATE. IT SEEMS TO GET WORST AND I TOOK IT TO THE DEALER WHO STATED THAT THEY HAD ANOTHER VEHICLE LIKE MINE AND THAT IT HAD THE SAME MOTION. THEY STATED THAT IT WAS NORMAL. IF THE ROCKING GETS ANY WORST, IT MAY GIVE THE DRIVER A DIFFERENT FEEL OF THE VEHICLE WHICH MAY CAUSE HIM TO REACT INCORRECTLY IN DIFFERENT SITUATIONS AND CAUSE AN ACCIDENT. *JB

NHTSA ODI #10039078

Mileage unknown · Sep 17, 2003

Structure

TAILGATE COMPLETELY SEPARATES FROM TRUCK WHILE DRIVING - DODGE REFUSES RESPONSIBILITY. *JB

NHTSA ODI #10039069

Mileage unknown · Sep 10, 2003

Service Brakes, Hydraulic

WHEN TRYING TO APPLY THE ANTI LOCK BRAKES. BRAKES WILL LOCK UP, CAUSING TH VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER HAD BEEN NOTIFIED. *AK

NHTSA ODI #10039688

41,379 miles · Sep 9, 2003

Visibility

WHEN VEHICLE IS AT A STOP BLOWER MOTOR BLOWS OUT WARM AIR. HOWEVER, WHEN DRIVING BLOWER MOTOR BLOWS OUT COOL AIR. *AK

NHTSA ODI #10038545

Mileage unknown · Sep 9, 2003

Steering

WHILE TRAVELING 60 MPH AND MAKING TURNS CONSUMER LOST CONTROL OF VEHICLE. VEHICLE HAD BEEN SERVICED TWICE, TECHNICIAN COULD NOT DUPLICATE THE PROBLEM. *AK

NHTSA ODI #10038496

46,000 miles · Sep 8, 2003

Visibility

EXTERIOR REARVIEW MIRROR EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 03 V 077 000; BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK

NHTSA ODI #10038362

12,635 miles · Sep 8, 2003

Electrical SystemService Brakes, AirFire

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SINCE DECEMBER OF 2001 VERIZON HAS HAD (6) DODGE FULL SIZE VANS INVOLVING 1998-2001 B VANS. ALL (6) FIRES APPEAR TO HAVE STARTED UNDER THE HOOD. ALL (6) VANS ARE EQUIPPED WITH THE KELSEY HAYES EBC 325 ANTI-LOCK BRAKE SYSTEMS. THREE OF THE FIRES OCCURRED IN THE ABS CONTROLLER AREA OF THE ENGINE COMPARTMENT WITHOUT THE ENTIRE TRUCK GOING UP IN FLAMES BECAUSE THE DRIVERS WERE ABLE TO HAVE THE FIRES EXTINGUISHED BEFORE THE FIRES GOT A REAL GOOD START. THREE OF THE FIRES HAPPENED WHILE THE VEHICLES WERE UNATTENDED AND THE VEHICLES WERE TOTALLY DESTROYED. ON SEPT. 4TH, 2003 A 2002 DODGE VAN WAS REPORTED BY THE DRIVER TO HAVE THE ABS PUMP RUNNING CONTINUALY FOR OVER 2 HOURS. THE ABS PUMP WAS EXTREMELY HOT. HAD TO DISCONNECT THE BATTERY TO SHUT THE PUMP OFF. WHEN THIS VAN WAS BROUGHT INTO THE VERIZON GARAGE THE ABS LIGHT AND THE BRAKE WARNING LIGHTS WERE ILLUMINATED IN THE INSTRUMENT CLUSTER AND THE ABS PUMP WAS RUNNING CONTINUALLY. THE VAN WAS TOWED TO ROTHROCK DODGE IN ALLENTOWN, PA.,ON 9-5-03 AND LEFT WITH DANNY DAVID FOR DIAGNOSIS. WHEN THE SCAN TOOL WAS CONNECTED TO THE ABS SYSTEM THEY FOUND (2) CODES, MAIN RELAY OPEN AND PUMP MOTOR CIRCUIT OPEN. AT THIS TIME NO REPAIRS HAVE BEEN COMPLETED ON THIS VEHICLE UNTIL CHRYSLER AND A VERIZON FLEET TECH. SUPPORT SPECIALIST CAN LOOK INTO THIS CASE. CONTACT PERSONS AT VERIZON ARE AS FOLLOWS; TOM SPEZIO 732-493-9902 BOB PRINCE 410-760-8836 FRED PLETSCHER 610-264-0685. *AK

NHTSA ODI #10037452

Mileage unknown · Aug 28, 2003

Power Train

WHILE DRIVING AT NIGHT CONSUMER DID NOT KNOW WHAT GEAR THE VEHICLE WAS IN BECAUSE SHIFT LIGHTS ARE ON ALL THE GEARS, MAKING IT DIFFICULT TO JUDGE WHICH GEAR THE VEHICLE WAS IN. *AK

NHTSA ODI #10037808

Official recalls

03V504000 · Tires

Dec 10, 2003

ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

Consequence & remedy

Consequence: Not supplied

Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

03V077000 · Visibility:rearview Mirrors/devices:exterior

Mar 10, 2003

ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.

Consequence & remedy

Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

03V078000 · Steering:column

Mar 10, 2003

ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE02096 · Rear Axle Failure

Opened Dec 26, 2002 · Closed May 15, 2003

Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit