2002 Dodge RAM 1500

DT*: THE CONTACT STATED THE ELECTRIC WINDOWS WORK INTERMITTENTLY ON THE PASSENGER SIDE FRONT, THE PASSENGER SIDE REAR AND THE DRIVER'S SIDE. THE DEALERSHIP HAS INSPECTED THE VEHICLE THREE TIMES. THE FIRST TIME THERE WAS A SWITCH INSTALLED ON THE PASSENGER DOOR. THE 2ND TIME, THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. THE THIRD TIME THE DEALERSHIP DETERMINED THE MASTER CONTROL WAS DEFECTIVE. THE PROBLEM STILL PERSISTS.

OUR DODGE RAM 1500 WAS WORKING FINE ONE DAY THE NEXT DAY THE HEADLIGHTS, TURN SIGNALS, AND BRAKE LIGHTS WERE NOT FUNCTIONING. WE CHECKED FUSES AND ANYTHING ELSE OBVIOUS. THE NEXT DAY WE TOOK IT TO A MECHANIC, AFTER HALF A DAY OF CHECKING HE FOUND THAT THE FUSE AND RELAY CENTER WHICH IS LOCATED UNDER THE HOOD WAS CORRODED. THIS BOX IS NOT AIR TIGHT AND ALLOWS WATER TO GET INSIDE AND CORRODE THE INSIDES. I BELIEVE THIS IS A DESIGN DEFECT AND SHOULD BE RECALLED FOR IT IS VERY DANGEROUS TO DRIVE THIS WAY. THE TRUCK IS A 2002 AND IS NO LONGER UNDER WARRANTY BUT I THINK THIS IS BESIDE THE POINT. MY HUSBANDS BUSINESS PARTNER HAS THE SAME TRUCK ONLY A 2003 AND AFTER HEARING ABOUT THE PROBLEM HE POPPED THE HOOD OF HIS TRUCK AND FOUND THE VERY SAME THING WAS HAPPENING. WHEN CONTACTING DODGE THEY TOLD US THERE IS NOTHING THEY CAN DO. I DON'T BELIEVE THIS IS TRUE I BELIEVE THEY MUST RECALL THIS PART. IT IS DANGEROUS DRIVING WITHOUT HEADLIGHTS, BRAKE LIGHTS, AND TURN SIGNALS AND WE HAVE BEEN UNABLE TO EVEN GET THE PART TO HAVE IT FIXED. I WONDER HOW MANY OTHER OWNERS HAVE THIS PROBLEM. *JB

I WAS STOPPED BY POLICE DUE TO THE FACT THAT MY PARKING/RUNNING LIGHTS WERE NOT WORKING. THE SIGNALS AND STOP LIGHTS WORKED FINE. MY 2002 DODGE RAM IS AT THE GARAGE. THEY FOUND THE CIRCUIT BOARD (POWER DISTRIBUTION CENTER) UNDER THE FUSE BOX IS BURNED OUT. COST FROM DODGE, $400.00. I THINK THIS IS A SAFETY ISSUE, THERE IS NO INDICATION THAT THE LIGHT WENT OUT FROM THE CAB. THE DASH LIGHTS WORKED AND THE HEAD LIGHTS WORKED. THE GARAGE INFORMED ME THAT IS HAPPENING A LOT TO OTHER DODGE RAMS. *NM

MY 2002 DODGE RAM VEHICLE BEGAN TO SHAKE UNCONTROLLABLY, I WAS ON THE RAMP GETTING ONTO THE INTERSTATE. I THOUGH MY TIRES WERE BEEN RIPPED OFF. I IMMEDIATELY STOPPED THE VEHICLE ONLY TO HEAR THE BOTTOM OF THE CAR BEEN BANGED AS IF THE FLOORBOARD WAS COMING UP INTO THE VEHICLE. I HAD THE CAR TOWED ONLY TO FIND OUT I AM LUCKY TO BE ALIVE WITH MY THREE CHILDREN AND MY THREE NIECES AND NEPHEWS THAT WERE RIDING WITH ME TO THE CHILDREN'S MUSEUM. THE UNIVERSAL JOINT HAD COMPLETELY BROKEN OF THE TRANSMISSION AND MADE A HOLE ON THE BOTTOM OF THE TRUCK ONTO THE FLOORBOARD. LUCKILY I STOPPED THE CAR ON TIME BEFORE A TRAGEDY WOULD HAVE OCCURRED. I FEEL THE TRUCK IS NOT OLD ENOUGH FOR THIS TO HAPPEN AND I HAVE NEVER BEEN ON ANY TYPE OF COLLISION THAT WOULD HAVE CAUSED THIS. WHEN I SPOKE TO THE CLOSEST DEALERSHIP AND MY HOME DEALERSHIP, THEY ONLY CARED ABOUT HAVING OR NOT HAVING AN EXTENDED WARRANTY, AND THAT THEY WOULD HAVE TO LOOK AT THE VEHICLE TO MAKE SURE I DID NOT CAUSE THE PROBLEM (HOW COULD I HAVE RIPPED THE U-JOINT). ULTIMATELY, THEY SAID, IT WOULD BE UP TO CHRYSLER IF THEY WOULD BE WILLING TO DO ANYTHING FOR ME AT ALL. WHAT A GREAT COMPANY AND CUSTOMER SERVICE HUH?? *NM

THE HEATER/AC FAN WILL CONTINUE TO OPERATE WITH THE IGNITION KEY REMOVED FROM THE LOCK. SOMETIMES THE CIRCUIT IS ENERGIZED IMMEDIATELY AFTER THE KEY IS REMOVED AND AT OTHER TIMES IT ENERGIZE'S ON ITS OWN. IF NOT IDENTIFIED IN TIME THE FAN WILL DRAIN THE VEHICLE BATTERY. THE LOCAL DODGE DEALER CLAIMS THEY ARE UNABLE TO DUPLICATE THE PROBLEM. I SUSPECT THE IGNITION LOCK/SWITCH IS PROBABLY DEFECTIVE AND IS CAUSING THIS PROBLEM. *JB

ON SATURDAY APRIL 15, 2006 WE WERE DRIVING HOME AND THE TRANSMISSION IN OUR 2002 DODGE RAM TRUCK BEGAN SLIPPING. WE HAD TO DRIVE IN LOW GEAR TO GET HOME. WE TOOK THE TRUCK TO SCHAEFER AND STROMINGER, THE DEALER WE PURCHASED THE TRUCK BRAND NEW FROM IN 2002 AND WERE TOLD "OH ITS PROBABLY JUST A SWITCH, WE'LL REPLACE IT AND ITS GOOD YOU BOUGHT THE POWER TRAIN WARRANTY...WELL THIS 2002 TRUCK ON HAS APPROXIMATELY 26,000 MILES ON IT! AFTER HAVING THE TRUCK FOR OVER A WEEK, I WAS TOLD THE WHOLE TRANSMISSION HAD TO BE REPLACED ON THIS TRUCK....A TRUCK THAT ONLY HAS 26,000 MILES ON IT. WELL NOT ONLY SCHAEFER AND STROMINGER, BUT ALSO CHRYSLER THEMSELVES DON'T HAVE ENOUGH SENSE TO GIVE ME A LOANER CAR FOR THE INCONVENIENCE OF DEALING WITH THEIR DEFECTIVE PRODUCT. THERE IS NO WAY I SHOULD HAVE TO BE REPLACING THE TRANSMISSION IN A TRUCK THAT IS HARDLY DRIVEN AND HAS NEVER, EVER HAULED ANYTHING. I HAVE SPOKEN TO A LOT OF PEOPLE ABOUT THIS, I AM FINDING OUT THAT THIS IS A PROBLEM EVERYONE IS HAVING WITH THESE TRUCKS AND SOMETHING NEEDS TO BE DONE TO CHRYSLER TO MAKE THEM FIX THESE AT NO COST TO THE CONSUMER. I AM THOROUGHLY DISGUSTED WITH THE "OH WELL, WHAT A SHAME" ATTITUDE CHRYSLER HAS, WE CONSUMERS SPEND A LOT OF MONEY ON THESE VEHICLES AND WE ALL DESERVE NOT ONLY A BETTER PRODUCT, BUT ALSO BETTER CUSTOMER SERVICE. PLEASE TELL ME THERE IS SOMEONE OUT THERE WHO CAN MAKE THESE MANUFACTURES STAND BEHIND THE PRODUCTS THEY SELL BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED DRIVING ON OF THESE TRUCKS. *JB

I HIT A TREE DOING 45 MPH NO AIR BAGS DEPLOYED ON EITHER THE DRIVERS OR PASSENGER SIDE OF THE TRUCK. I HAD SEVERE DAMAGE TO MY FACE AND I AM FACING TWO MORE OPERATIONS IN THE NEXT YEAR. CAUSE FOR AIR BAGS NOT DEPLOYING IS UNKNOWN BUT CHRYSLER CORP HAS CHECKED THE COMPUTER AND FOUND NO CODES IN THE COMPUTER TO CAUSE THE AIR BAGS NOT TO COME OUT. THE TRUCK WAS A TOTAL LOSS. THEY HAVE NOT FOUND OUT WHY THEY DID NOT DEPLOY. *JB