NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
815 reports60,000 miles · Mar 17, 2008
Structure
DASHBOARD CRACKS: RIDING DOWN THE ROAD I HEAR A LOUD POP SOUND AND NOTICE MY VERY WELL TAKEN CARE OF VEHICLE HAS A LARGE CRACK IN THE DASH. A FEW DAYS LATER I NOTICE ANOTHER AND THEN MORE, WHAT IS THE PROBLEM? I START INVESTIGATING OVER THE INTERNET AND I SEE THIS IS A WIDE SPREAD PROBLEM, DUE TO POOR MATERIALS, WITH LATE MOD…
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DASHBOARD CRACKS: RIDING DOWN THE ROAD I HEAR A LOUD POP SOUND AND NOTICE MY VERY WELL TAKEN CARE OF VEHICLE HAS A LARGE CRACK IN THE DASH. A FEW DAYS LATER I NOTICE ANOTHER AND THEN MORE, WHAT IS THE PROBLEM? I START INVESTIGATING OVER THE INTERNET AND I SEE THIS IS A WIDE SPREAD PROBLEM, DUE TO POOR MATERIALS, WITH LATE MODEL DODGE TRUCKS THAT HAS NOT BEEN ADDRESSED BY THE DODGE CORP. AND WE THE CONSUMERS WOULD LIKE SOME RECTIFICATION. *TR
NHTSA ODI #10221471
40,000 miles · Mar 16, 2008
Engine And Engine Cooling
WHILE DONG A ROUTINE OIL CHANGE, NOTICED SLUDGE UNDER OIL FILLER CAP. ALSO NOTICING THAT THE OIL GAUGE WILL OCCASIONALLY SHOW LOW OIL PRESSURE. HAVE ALWAYS DONE OIL CHANGES EVERY 3000 MILES. WAS NOT A PROBLEM UNTIL RECENTLY. IS THERE A TECH BULLETIN ON THIS? *TR
NHTSA ODI #10221340
75,000 miles · Mar 10, 2008
Electrical SystemCrash
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED WITHOUT THE KEY IN THE IGNITION, THE VEHICLE ROLLED DOWN A HILL. THE VEHICLE CRASHED INTO A TRAILER AND BOTH WERE DAMAGED. THERE WERE NO INJURIES. THE CONTACT RECEIVED A RECALL NOTICE FOR THE IGNITION INTERLOCK AFTER THE FAILURE OCCURRED. THE IGNITION I…
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TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED WITHOUT THE KEY IN THE IGNITION, THE VEHICLE ROLLED DOWN A HILL. THE VEHICLE CRASHED INTO A TRAILER AND BOTH WERE DAMAGED. THERE WERE NO INJURIES. THE CONTACT RECEIVED A RECALL NOTICE FOR THE IGNITION INTERLOCK AFTER THE FAILURE OCCURRED. THE IGNITION INTERLOCK WAS REPLACED. THE PARKING BRAKE WAS NOT ENGAGED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 80,125.
NHTSA ODI #10220652
Mileage unknown · Mar 7, 2008
Latches/locks/linkagesPower Train
MY DEALER, UNITED DODGE OF LAS VEGAS, IS UNABLE TO REMEDY A RECALL, (G28) PARK SHIFT LOCK DEFECT, IN A REASONABLE AMOUNT OF TIME(OVER 9 WEEKS) DUE TO CHRYSLER CORP. ONLY SENDING TWO PARTS A WEEK. *TR
NHTSA ODI #10220393
Mileage unknown · Mar 3, 2008
Structure
I OWN A 2002 DODGE RAM PICKUP, AS NOTED IN OVERWHELMING NUMBER OF COMPLAINTS, THE DASHBOARD HAS NUMEROUS CRACKS DEVELOPING AS WE SPEAK. AGAIN, AFTER TAKING IT TO THE DEALERSHIP TO NO AVAIL, THEY WOULD BE SO HAPPY TO REPLACE IT FOR $723. I BELIEVE THAT THESE DASHES ARE DEFECTIVE AND SHOULD BE REPLACED. I HAVE OWNED MUCH OLDER CAR…
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I OWN A 2002 DODGE RAM PICKUP, AS NOTED IN OVERWHELMING NUMBER OF COMPLAINTS, THE DASHBOARD HAS NUMEROUS CRACKS DEVELOPING AS WE SPEAK. AGAIN, AFTER TAKING IT TO THE DEALERSHIP TO NO AVAIL, THEY WOULD BE SO HAPPY TO REPLACE IT FOR $723. I BELIEVE THAT THESE DASHES ARE DEFECTIVE AND SHOULD BE REPLACED. I HAVE OWNED MUCH OLDER CARS WITH NOT ONE CRACK DEVELOPING AS LONG AS I HAVE OWNED THEM. I AM APPALLED THAT NOTHING HAS BEEN DONE BEFORE NOW TO FIX THE PROBLEM. I AM AFRAID THAT IF WE WERE IN AN ACCIDENT, WE WOULD BE SEVERELY HURT BY SHARP FLYING DEBRIS COMPOUNDING IT WITH THE FORCE OF THE AIRBAG DEPLOYMENT. THIS TRUCK HAS NEVER BEEN IN AN ACCIDENT WHATSOEVER, SO THE DAMAGE IS CAUSED BY A DEFECT IN WORKMANSHIP THEREFORE SHOULD BE REPLACED!!!!!! *TR
NHTSA ODI #10219987
157,000 miles · Feb 29, 2008
Power TrainCrashInjury
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE VEHICLE WAS SERVICED FOR AN IGNITION SHIFT PARK INTERLOCK RECALL, BUT A NHTSA CAMPAIGN ID NUMBER WAS NOT FOUND. WHEN THE VEHICLE WAS RETRIEVED FROM THE DEALER, THE GEAR WAS ABLE TO SHIFT FROM PARK WITHOUT THE BRAKE BEING APPLIED. THE GEAR WAS SHIFTED BACK INTO PARK AND THE CONTAC…
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TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE VEHICLE WAS SERVICED FOR AN IGNITION SHIFT PARK INTERLOCK RECALL, BUT A NHTSA CAMPAIGN ID NUMBER WAS NOT FOUND. WHEN THE VEHICLE WAS RETRIEVED FROM THE DEALER, THE GEAR WAS ABLE TO SHIFT FROM PARK WITHOUT THE BRAKE BEING APPLIED. THE GEAR WAS SHIFTED BACK INTO PARK AND THE CONTACT EXITED THE VEHICLE. THE VEHICLE THEN BEGAN TO ROLL BACKWARDS. THE CONTACT WAS KNOCKED TO THE GROUND BY THE DOOR WHEN HE ATTEMPTED TO JUMP BACK IN THE VEHICLE. HE WAS ALSO RUN OVER BY A TIRE. THE VEHICLE ROLLED THROUGH A YARD AND A DITCH BEFORE CRASHING INTO A FENCE. THE CONTACT SUSTAINED BACK INJURIES AND ABRASIONS ON HIS FOOT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER BECAUSE THEY WANTED TO CHARGE JUST TO INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 157,000. UPDATED 06/05/08.
NHTSA ODI #10219701
Mileage unknown · Feb 23, 2008
Structure
2002 DODGE TRUCK- DASCHBOARD CRACKED IN 20 DIFFERENT PLACES. BOTH FORWARD AND REAR PIECES. IF I WERE TO HAVE AN ACCIDENT IT WOULD SHATTER AND COULD CAUSE SEVERE INJURIES. THIS SHOULD BE A RECALL OF UPMOST IMPORTANCE. I HAVE SEEN THOUSANDS OF COMPLAINTS, SAME AS MINE. WHY THE STALL? *TR
NHTSA ODI #10218939
Mileage unknown · Feb 21, 2008
Air BagsCrashInjury
A VEHICLE WAS LEFT UNATTENDED ON A HILLSIDE IN DIRECT SUNLIGHT AFTER IT HAD ALREADY HIT A MAILBOX. I STRUCK VEHICLE IN LEFT REAR WITH MY RIGHT FRONT IT TOTALED BOTH VEHICLES. I WAS DRIVING ABOUT 50 MPH AND NEVER SEEN CAR PRIOR TO IMPACT. IT INJURED BOTH PASSENGERS IN BACK SEAT BOTH FRONT SEAT OCCUPANTS WERE NOT INJURED BUT AIRBA…
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A VEHICLE WAS LEFT UNATTENDED ON A HILLSIDE IN DIRECT SUNLIGHT AFTER IT HAD ALREADY HIT A MAILBOX. I STRUCK VEHICLE IN LEFT REAR WITH MY RIGHT FRONT IT TOTALED BOTH VEHICLES. I WAS DRIVING ABOUT 50 MPH AND NEVER SEEN CAR PRIOR TO IMPACT. IT INJURED BOTH PASSENGERS IN BACK SEAT BOTH FRONT SEAT OCCUPANTS WERE NOT INJURED BUT AIRBAGS NEVER DEPLOYED. *TR
NHTSA ODI #10218821
82,522 miles · Feb 17, 2008
Structure
I HAVE A 2002 DODGE RAM 1500 QUAD CAB 4.7 LITRE ENGINE. IT HAS 82,000 MILES AND HAS DEVELOPED SEVERAL SPLITS (CRACKS) ON THE DASH. IF YOU VIEW HTTP://WWW.CARCOMPLAINTS.COM/DODGE/RAM_1500/2002/ACCESSORIES-INTERIOR/CRACKS_IN_DASHBOARD.SHTML, YOU WILL SEE SEVERAL OF TEH SAME COMPLAINTS. THE FAILURE OF THA DASH COULD INTERFERE WITH …
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I HAVE A 2002 DODGE RAM 1500 QUAD CAB 4.7 LITRE ENGINE. IT HAS 82,000 MILES AND HAS DEVELOPED SEVERAL SPLITS (CRACKS) ON THE DASH. IF YOU VIEW HTTP://WWW.CARCOMPLAINTS.COM/DODGE/RAM_1500/2002/ACCESSORIES-INTERIOR/CRACKS_IN_DASHBOARD.SHTML, YOU WILL SEE SEVERAL OF TEH SAME COMPLAINTS. THE FAILURE OF THA DASH COULD INTERFERE WITH THE SAFE OPERATION OF THE AIRBAG DEPLOYMENT SYSTEM. DODGE REFUSES TO ISSUE A RECALL. I SUSPECT THAT REPLACING THE DASH WOULD NOT SOLVE THE PROBLEM IF THE STOCK DASHES ARE MADE OF THEH SAME MATERIAL. IT IS EITHER A PLASTIC PROBLEM OR DESIGN FLAW. THERE NEEDS TO BE A RECALL WITH A REPLACEMENT ITEM THAT WILL NOT CREATE THIS ISSUE. PLEASE DO NOT LET DODGE HIDE BEHIND THIS DEFECT THAT MAY RESULT IN A DEATH. *TR
NHTSA ODI #10218404
20,000 miles · Feb 14, 2008
Visibility
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE HEATER CORE HAS BEEN REPLACED FOUR TIMES. WHEN THE CONTACT ACTIVATES THE HEATER, THE HEATER CORE FAILS. THE DESIGN OF THE HEATER CORE DOES NOT ALLOW FLEXIBILITY OR ANY OTHER MOVEMENT. THE HEATER CORE IS CURRENTLY BEING REPLACED AGAIN. THE TOTAL COST FOR EACH REPAIR WAS $850. T…
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TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE HEATER CORE HAS BEEN REPLACED FOUR TIMES. WHEN THE CONTACT ACTIVATES THE HEATER, THE HEATER CORE FAILS. THE DESIGN OF THE HEATER CORE DOES NOT ALLOW FLEXIBILITY OR ANY OTHER MOVEMENT. THE HEATER CORE IS CURRENTLY BEING REPLACED AGAIN. THE TOTAL COST FOR EACH REPAIR WAS $850. THE DEALER HAD TO STRIP DOWN THE ENTIRE INSTRUMENT PANEL IN ORDER TO REACH THE HEATER CORE. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 104,000.
NHTSA ODI #10218057