NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
815 reports161,000 miles · Apr 12, 2018
Electrical SystemSteeringUnknown Or OtherCrash
THE FCM AND PDC ARE EXTREMELY BAD ON THE 2002 DODGE. THEY CORRODE CAUSING YOUR BRAKE LIGHTS, BLINKERS, HEADLIGHTS AND EMERGENCY FLASHER NOT TO WORK. DODGE SHOULD HAVE BEEN MANDATED TO RECALL AND REPLACE BOTH PARTS ON EVERY TRUCK. THE CORROSION IS DO TO THE POOR DESIGN OF THE PDC "FUSE BOX" WITH HOLES IN THE BOTTOM ALLOWING WATER…
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THE FCM AND PDC ARE EXTREMELY BAD ON THE 2002 DODGE. THEY CORRODE CAUSING YOUR BRAKE LIGHTS, BLINKERS, HEADLIGHTS AND EMERGENCY FLASHER NOT TO WORK. DODGE SHOULD HAVE BEEN MANDATED TO RECALL AND REPLACE BOTH PARTS ON EVERY TRUCK. THE CORROSION IS DO TO THE POOR DESIGN OF THE PDC "FUSE BOX" WITH HOLES IN THE BOTTOM ALLOWING WATER AND MOISTURE TO ENTER THE PDC AND START TO CORRODE. THIS IN TURN CAUSING THE FCM " FRONT CONTROL MODULE" TO SHORT OUT. THIS IS A SEVERE DANGER TO THE TRUCK OWNER AS WELL AS OTHER MOTORISTS AND PEDESTRIANS ON THE ROAD. THIS IS A VERY SERIOUS MATTER AND NEEDS TO BE LOOKED IN TO AND FIXED. I HAVE PERSONALLY EXPERIENCE THIS AND HAVE ALMOST BEEN HIT SEVERAL TIMES BY MOTORISTS BEHIND ME DO TO THE FACT MY TAILLIGHTS QUIT WORKING AND MY BLINKERS DID AS WELL. I HAVE REPLACED MY FCM AND PDC 4 TIMES ALREADY AND EACH ONE SHORTS OUT AFTER A YEAR. THAT'S $600-$1200 EACH TIME. DODGE IS RESPONSIBLE FOR THIS PROBLEM.
NHTSA ODI #11084850
197,000 miles · Mar 19, 2018
Power Train
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 2 MPH, THE PINION BOLT LOOSENED AND FELL OFF, WHICH CAUSED THE DRIVE SHAFT TO FRACTURE AND ALSO DETACH. THE FAILURE CAUSED THE VEHICLE TO SEIZE. ROBERT GREEN CHRYSLER, DODGE, JEEP IN MONTICELLO, NEW YORK WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT IN…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 2 MPH, THE PINION BOLT LOOSENED AND FELL OFF, WHICH CAUSED THE DRIVE SHAFT TO FRACTURE AND ALSO DETACH. THE FAILURE CAUSED THE VEHICLE TO SEIZE. ROBERT GREEN CHRYSLER, DODGE, JEEP IN MONTICELLO, NEW YORK WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 197,000.
NHTSA ODI #11080242
Mileage unknown · Feb 6, 2018
Air Bags
MY TRUCK IS A 2002 DOGE RAM 1500. MY AIR BAG LIGHT IS ON. WHENT TO THE DEALER SHIP IT SEEMS THAT THEY DONT MAKE THE MAUGEL NO MORE. SO HOW CAN I DRIVE MY VEHICLE IF THE AIR BAGS DONT WORK. NEED HELP PARTS, IS DESCANTINUE.
NHTSA ODI #11067307
Mileage unknown · Feb 2, 2018
Power Train
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SURGED FORWARD OUT OF GEAR MORE THAN ONCE WHILE IN PARK. THE VEHICLE HAD TO BE STOPPED AND FORCE WAS APPLIED TO PREVENT THE FAILURE. THE DEALER (GILLMAN CHRYSLER JEEP DODGE RAM, 10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (713) 776-…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SURGED FORWARD OUT OF GEAR MORE THAN ONCE WHILE IN PARK. THE VEHICLE HAD TO BE STOPPED AND FORCE WAS APPLIED TO PREVENT THE FAILURE. THE DEALER (GILLMAN CHRYSLER JEEP DODGE RAM, 10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (713) 776-4900) WAS NOTIFIED AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
NHTSA ODI #11066636
Mileage unknown · Jan 16, 2018
StructureUnknown Or OtherVisibility/wiper
MY DASHBOARD HAS HOLE IN IT. ITS BEEN CRACKING FOR A WHILE AND REALLY DIDN'T PAY ATT
NHTSA ODI #11062924
35,000 miles · Dec 29, 2017
Unknown Or Other
ABOUT 3 YEARS AFTER BUYING MY NEW DODGE TRUCK THE DASHBOARD STARTED TO FALL APART, BECOME BRITTLE. ITS CURRENTLY IN COMPLETE PIECES. THE VEHICLE HAS ALWAYS BEEN IN MOTION AND HAS ALWAYS BEEN PROTECTED FROM THE SUN. I KNOW THERE ARE A LOT OF CASES JUST LIKE MINE. PICTURES WILL BE AVAILABLE.
NHTSA ODI #11057495
124,000 miles · Dec 21, 2017
Power Train
MY WIFE AND I WERE DRIVING AT ABOUT 55 MPH AND NEXT THING WE KNOW WE HEARD A VERY LOUD BANG AND THEN MY REAR END LOCKED UP AND ABOUT CAUSED US TO HIT THE CAR BESIDE US ONCE I WAS ABLE TO PULL OVER SAFELY I GOT OUT AND FOUND MY DRIVESHAFT SEPARATED FROM THE REAR END SO I HAD IT TOWED TO THE LOCAL MECHANIC AND HE HAD INFORMED ME T…
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MY WIFE AND I WERE DRIVING AT ABOUT 55 MPH AND NEXT THING WE KNOW WE HEARD A VERY LOUD BANG AND THEN MY REAR END LOCKED UP AND ABOUT CAUSED US TO HIT THE CAR BESIDE US ONCE I WAS ABLE TO PULL OVER SAFELY I GOT OUT AND FOUND MY DRIVESHAFT SEPARATED FROM THE REAR END SO I HAD IT TOWED TO THE LOCAL MECHANIC AND HE HAD INFORMED ME THAT MY PINION NUT HAD CAME LOOSE AND BACKED OUT THAT IT WAS NOT PROPERLY TORQUED I HAVE CONTACTED THE DEALERSHIP AND THE CORPORATION OF RAM AND NEITHER WILL OWN UP TO IT EVEN THOUGH THEY INFORMED ME THERE WAS A PENDING RECALL FOR MY YEAR MODEL FOR THAT PINION NUT AND THEY ALSO INFORMED ME THAT I DO HAVE THE SAME REAR END AS THE 05 MODEL THAT DID HAVE A RECALL ON THE PINION NUT WHICH IS THE 9.25' RING GEAR CHRYSLER REAR END BUT THEY SAID SINCE MINE IS A 2002 THEY CAN DO NOTHING ABOUT IT AND THAT I AM STUCK WITH PAYING FOR REPAIRS FOR SOMETHING THAT SHOULD'VE NEVER HAPPENED ON A TRUCK WITH 124,000 MILES AND SOMETHING THAT COULD'VE INJURED MY WIFE AND I AND I'VE SEEN A LOT OF REPORTS OF THIS SAME THING HAPPENING TO PEOPLE ATLEAST ONCE I DON'T SEE WHY THIS IS NOT A RECALL BECAUSE I SEE IT AS A HUGE SAFTEY ISSUE
NHTSA ODI #11055936
Mileage unknown · Nov 23, 2017
Structure
DASH IS FALLING APART. EVERY DAY PIECES ARE COMING OFF. ALSO I NEED TO REPLACE THE HEATER CORE AND I'M AFRAID THE THAT THE DASH WILL COMPLETELY FALL APART.
NHTSA ODI #11048121
9,658 miles · Oct 20, 2017
Unknown Or Other
THE DASH IS CRACKING AND PIECES FALL DOWN INTO THE VENT THEN WHEN I TURN ON HEAT OR AIR PIECES COME FLYING OUT HITTING MYSELF OR PASSINGERS IN EYES AND FACE
NHTSA ODI #11034794
183,569 miles · Oct 5, 2017
Power Train
WHILE DRIVING HOME A NOISE STARTED TO OCCUR WHEN LETTING OFF GAS PEDAL, GOT LOUDER THE MORE I DROVE, I DRIVE 25 MILES TO AND FROM WORK, WELL AS I WAS COASTING TO SLOW TO ENTER MY DRIVEWAY (I LIVE IN THE COUNTRY) AND THE THEN BOOM AND NO POWER REAR END LOCKED RIGHT AT END OF MY DRIVE AND WOULD NOT MOVE, FOUND DRIVE SHAFT GONE AND…
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WHILE DRIVING HOME A NOISE STARTED TO OCCUR WHEN LETTING OFF GAS PEDAL, GOT LOUDER THE MORE I DROVE, I DRIVE 25 MILES TO AND FROM WORK, WELL AS I WAS COASTING TO SLOW TO ENTER MY DRIVEWAY (I LIVE IN THE COUNTRY) AND THE THEN BOOM AND NO POWER REAR END LOCKED RIGHT AT END OF MY DRIVE AND WOULD NOT MOVE, FOUND DRIVE SHAFT GONE AND PINION WAS PULLED INTO DIFFERENTIAL, STOPPED IN THE MIDDLE OF AS STATE ROUTE HAD TO DRAG TRUCK OFF OF ROAD REMOVED COVER AND FOUND REAR END CHEWED UP, MY QUESTION IS WHY IS DODGE ONLY COVING THIS REA END BACK TO 2005 AND NOT TO WHEN THEY STARTED USING IT IN 2002, GLAD IT DIDN'T HAPPEN IN HEAVY TRAFFIC, I WOULD HAVE BEEN HURT OR WORSE SOMEONE ELSE WOULD HAVE
NHTSA ODI #11031834
Official recalls
3Dec 10, 2003
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗