NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
815 reports75,000 miles · Mar 31, 2010
Structure
MY 2002 DODGE RAM 1500 HAS A CRACKED DASH. THERE WERE NO ADVERSE CONDITIONS OR ABNORMAL EVENTS PRIOR TO THE DASH FALLING APART. AFTER RESEARCHING THIS ISSUE, I HAVE COME TO THE CONCLUSION THAT HUNDREDS IF NOT THOUSANDS OF DODGE OWNERS ARE EXPERIENCING THE SAME PROBLEM. I OPENED A CASE DIRECTLY THROUGH THE CHRYSLER GROUP LLC. …
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MY 2002 DODGE RAM 1500 HAS A CRACKED DASH. THERE WERE NO ADVERSE CONDITIONS OR ABNORMAL EVENTS PRIOR TO THE DASH FALLING APART. AFTER RESEARCHING THIS ISSUE, I HAVE COME TO THE CONCLUSION THAT HUNDREDS IF NOT THOUSANDS OF DODGE OWNERS ARE EXPERIENCING THE SAME PROBLEM. I OPENED A CASE DIRECTLY THROUGH THE CHRYSLER GROUP LLC. TO CORRECT THE ISSUE AND THEY REFUSED TO HELP ME. I FIND IT HARD TO BELIEVE THAT A PLASTIC DASH THAT IS CRACKING SO BADLY THAT THERE ARE SHARP EXPOSED EDGES AROUND THE AIRBAG IS NOT A SAFETY CONCERN. I WOULD LIKE THE NHTSA TO FOLLOW UP WITH CHRYSLER ABOUT THIS ISSUE AND SEE WHAT NEEDS TO BE DONE TO ENSURE THAT NO ONE IS INJURED BY SHRAPNEL FROM A DEFECTIVE DASH.
NHTSA ODI #10323212
103,000 miles · Mar 27, 2010
Unknown Or Other
DASBHBOARD BEGAN CRACKING AT 103,000 MILES. WITHIN WEEKS AFTER INITIAL CRACK WAS NOTICED, THE CRACKS EXTEND FROM THE WINDSHIELD ALL THE WAY TO THE FRONT EDGE OF THE DASH. MULTIPLE CRACKS ARE RUNNING OVER THE TOP AND EDGE OF THE PASSENGER AIRBAG, CAUSING SAFETY CONCERNS IF THE AIRBAG WAS TO BE DEPLOYED.
NHTSA ODI #10322472
98,000 miles · Mar 2, 2010
SuspensionWheelsCrash
2002 DODGE RAM 1500 WHEEL HUB BEARING ASSEMBLY SEPARATION / WHEEL SEPARATION, WHILE TRAVELING AT A SPEED OF 35 -40 MPH ON THE HIGHWAY, MY VEHICLE BEGAN TO SHAKE AND PULL TO THE RIGHT AND THEN THE WHEEL RIGHT FRONT WHEEL HUB BEARING ASSEMBLY FAILED CAUSING MY VEHICLE TO BECOME DISABLED DURING A SNOW STORM. *TR
NHTSA ODI #10315751
60,000 miles · Feb 20, 2010
Engine And Engine CoolingSteering
2002 DODGE RAM 1500 RACK AND PINION GOING OUT ONLY 60,000 MILES....ALSO, THEY REPLACED A/C FAN MOTOR ONCE...I PAID SEVERAL TIMES...ABOUT TO GO OUT AGAIN (LOW HUMMING NOISE IS INDICATOR - AS NOISE INCREASES, MOTOR FAILS). I AM SO DISAPPOINTED; AS A SPECIAL NEEDS TEACHER I DEPEND ON THIS VEHICLE TO TRANSPORT ME SAFELY TO AND FROM…
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2002 DODGE RAM 1500 RACK AND PINION GOING OUT ONLY 60,000 MILES....ALSO, THEY REPLACED A/C FAN MOTOR ONCE...I PAID SEVERAL TIMES...ABOUT TO GO OUT AGAIN (LOW HUMMING NOISE IS INDICATOR - AS NOISE INCREASES, MOTOR FAILS). I AM SO DISAPPOINTED; AS A SPECIAL NEEDS TEACHER I DEPEND ON THIS VEHICLE TO TRANSPORT ME SAFELY TO AND FROM MY WORK....CANNOT DEPEND ON IT. I HATE IT...IT'S BEEN A PAIN SINCE FIRST PROBLEM WITH 18 MILES ON IT!!! PLEASE, HOLD DODGE ACCOUNTABLE FOR THEIR MISTAKES.... *TR
NHTSA ODI #10312304
73,000 miles · Feb 18, 2010
Engine And Engine CoolingStructure
ORIGINALLY WITH NO WARNING THE TRUCK WOULD JUST DIE AT INTERSECTIONS. NOW IT IS STARTING TO DIE WHEN DRIVING, EVEN WHILE TURNING. MY TEENAGE SON USUALLY DRIVES THIS TRUCK AND I AM TRULY AFRAID HE IS GOING TO GET IN AN ACCIDENT. WITH THE VEHICLE ONLY HAVING ONLY 73,000 MILES ON IT, I WOULD NOT EXPECT SUCH A DANGEROUS THING TO HAP…
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ORIGINALLY WITH NO WARNING THE TRUCK WOULD JUST DIE AT INTERSECTIONS. NOW IT IS STARTING TO DIE WHEN DRIVING, EVEN WHILE TURNING. MY TEENAGE SON USUALLY DRIVES THIS TRUCK AND I AM TRULY AFRAID HE IS GOING TO GET IN AN ACCIDENT. WITH THE VEHICLE ONLY HAVING ONLY 73,000 MILES ON IT, I WOULD NOT EXPECT SUCH A DANGEROUS THING TO HAPPEN. I HAVE SEEN MANY POSTS FROM OTHERS INDICATING THE SAME THING HAPPENING TO THEM. I THINK CHRYSLER SHOULD BE FIXING THESE BEFORE SOMEONE DIES. ALSO HAVE THE CRACKED DASH. *TR
NHTSA ODI #10311909
13,000 miles · Feb 7, 2010
Equipment
CRACKED DASH BOARD. DASH BOARD IS FALLING APART. HUGE CHUNKS ARE FALLING OUT. *TW
NHTSA ODI #10307292
155,000 miles · Feb 7, 2010
Power Train
AFTER CROSSING A RAILROAD TRACK A CLICKING NOISE BECAME EVIDENT FROM REAR OF 2002 DODGE RAM 1500. I CHECKED U JOINTS THEN WENT TO WHEEL BEARINGS, THEY SEEMED SLIGHTLY LOOSE SO I BEGAN CHANGING. AFTER PULLING DIFFERENTIAL COVER I FOUND CURVED CHUNKS OF METAL IN BOTTOM OF DIFFERENTIAL HOUSING. I TOOK OUT 4 BOLTS AND CAPS THAT HOLD…
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AFTER CROSSING A RAILROAD TRACK A CLICKING NOISE BECAME EVIDENT FROM REAR OF 2002 DODGE RAM 1500. I CHECKED U JOINTS THEN WENT TO WHEEL BEARINGS, THEY SEEMED SLIGHTLY LOOSE SO I BEGAN CHANGING. AFTER PULLING DIFFERENTIAL COVER I FOUND CURVED CHUNKS OF METAL IN BOTTOM OF DIFFERENTIAL HOUSING. I TOOK OUT 4 BOLTS AND CAPS THAT HOLD DIFFERENTIAL IN, I FOUND MAJOR WEAR IN ALUMINIUM HOUSING RIGHT WHERE BOLTS SCREW IN ON PASSENGER SIDE. I COMPARED TO DRIVERS SIDE OF DIFFERENTIAL AND FOUND A HALF MOON SHAPED CUP THAT APPEARS TO BE A DIPPER TO COLLECT OIL IT JUST SLIDES IN AND OUT AND THE CUP ON THE PASSENGERS SIDE MUST HAVE SLID OUT AND GROUND ON THE HOUSING UNTIL IT CAME OUT. I FEEL THIS COULD CASE A MAJOR ACCIDENT AS EVENTUALLY THE WHOLE REAR END COULD COME OUT OR LET AXLES COME OUT WHILE DRIVING. *TW
NHTSA ODI #10307172
85,000 miles · Jan 12, 2010
Structure
DASHBOARD CRACKING ON 2002 DODGE RAM 1500. VENT AND SPEAKER COVER BEGAN CRACKING TWO YEARS AGO. THE FULL DASH PANEL BEGAN CRACKING SHORTLY AFTER. DASH IS BECOMING WORSE AND WORSE. I BELIEVE THAT THE PIECES OF THE DASH COULD CAUSE INJURY IN AN ACCIDENT. ALSO THE STRUCTURAL INTEGRITY OF THE DASH IS BECOMING COMPROMISED AND …
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DASHBOARD CRACKING ON 2002 DODGE RAM 1500. VENT AND SPEAKER COVER BEGAN CRACKING TWO YEARS AGO. THE FULL DASH PANEL BEGAN CRACKING SHORTLY AFTER. DASH IS BECOMING WORSE AND WORSE. I BELIEVE THAT THE PIECES OF THE DASH COULD CAUSE INJURY IN AN ACCIDENT. ALSO THE STRUCTURAL INTEGRITY OF THE DASH IS BECOMING COMPROMISED AND MAY BE A HAZARD. *TR
NHTSA ODI #10299550
48,000 miles · Dec 4, 2009
Structure
I HAVE A PROBLEM WITH THE DASHBOARD OF A DODGE RAM 1500 2002. MY DASHBOARD IS CRACKED UP IN 9 PIECES. THE REPLACEMENT PARTS ARE ABOUT $800.00 AND THE DEFECTIVE PLASTIC HAS NOT BEEN FIXED. SO IN LESS THAN A YEARS I'M GOING TO END UP WHERE I STARTED OR WITH THE SAME PROBLEM AGAIN AND AGAIN. THIS COMPLAINT IS NOT ABOUT THE MONEY. I…
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I HAVE A PROBLEM WITH THE DASHBOARD OF A DODGE RAM 1500 2002. MY DASHBOARD IS CRACKED UP IN 9 PIECES. THE REPLACEMENT PARTS ARE ABOUT $800.00 AND THE DEFECTIVE PLASTIC HAS NOT BEEN FIXED. SO IN LESS THAN A YEARS I'M GOING TO END UP WHERE I STARTED OR WITH THE SAME PROBLEM AGAIN AND AGAIN. THIS COMPLAINT IS NOT ABOUT THE MONEY. IT'S ABOUT THE FACT THAT DODGE IS AWARE OF THIS PROBLEM AND THEY HAVEN'T FIXED THE REPLACEMENT PART WHICH MEANS THAT IF I GO THERE RIGHT NOW AND BUY THIS PART I'M GOING TO HAVE THE SAME PROBLEM IN LESS THAN A YEAR. *TR
NHTSA ODI #10294529
63,000 miles · Nov 29, 2009
Structure
CRACKED DASH BOARD ON A DODGE RAM 1500 IM CONCERNED THAT IF I WERE TO GET INTO ANY TYPE OF ACCIDENT NO MATTER THE SPEED AND THE AIR BAG DEPLOYS THAT THE PIECES OF THE DASH WILL ALSO FLY OFF CAUSING INJURY TO MY PASSENGERS. *TR
NHTSA ODI #10293802