NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
815 reportsMileage unknown · Jul 22, 2010
StructureInjury
I HAVE A 2002 DODGE 1500 AND THE DASH BOARD IS CRACKING AND FALLING WHERE THE DEFROST BLOWS AND LAST WINTER I TURNED IT ON AND A SHARP PIECE OF THE DASH CUT MY FACE. I AIN'T SAYIN IT WAS BAD BUT IF IT WOULD HAD HIT ME IN THE EYE AND MADE ME WRECK AND DIE THEN MY FAMILY WOULD OWN DODGE. YALL SAY ITS NOT DANGEROUS AND I WOULD AGRE…
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I HAVE A 2002 DODGE 1500 AND THE DASH BOARD IS CRACKING AND FALLING WHERE THE DEFROST BLOWS AND LAST WINTER I TURNED IT ON AND A SHARP PIECE OF THE DASH CUT MY FACE. I AIN'T SAYIN IT WAS BAD BUT IF IT WOULD HAD HIT ME IN THE EYE AND MADE ME WRECK AND DIE THEN MY FAMILY WOULD OWN DODGE. YALL SAY ITS NOT DANGEROUS AND I WOULD AGREE IF THAT WOULDN'T HAD HAPPENED TO ME BUT IT DID AND ITS EXTREMELY DANGEROUS AND I THINK YALL SHOULD RECALL THEM AND MAKE DODGE REPLACE THEM AND START MAKING THEM BETTER. I HAD A 98 GMC AND IT HAD NO PROBLEM SO THEY NEED TO MAKE THEM LIKE GMC DOES AND STOP MAKING EVERYTHING SO CHEAP BEFORE THEY KILL EVERYONE. *TR
NHTSA ODI #10344720
80,000 miles · Jul 17, 2010
StructureInjury
I HAVE A 2002 DODGE RAM WITH CRACKS ALL OVER THE DASH. RECENTLY A CAR PULLED OUT IF FRONT OF ME AND I HAD TO SLAM ON BRAKES. MY YOUNG NIECE WAS RIDING IN THE PASSENGER SEAT AND EXTENDED HER ARMS OUT IN FRONT OF HER. THE SEAT BELT WORKED BUT HER HANDS AND WRIST WERE CUT BY SHARP EDGES IN THE DASH PLASTIC. ONE CUT WAS PRETTY DEEP…
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I HAVE A 2002 DODGE RAM WITH CRACKS ALL OVER THE DASH. RECENTLY A CAR PULLED OUT IF FRONT OF ME AND I HAD TO SLAM ON BRAKES. MY YOUNG NIECE WAS RIDING IN THE PASSENGER SEAT AND EXTENDED HER ARMS OUT IN FRONT OF HER. THE SEAT BELT WORKED BUT HER HANDS AND WRIST WERE CUT BY SHARP EDGES IN THE DASH PLASTIC. ONE CUT WAS PRETTY DEEP AND REQUIRED 12 STITCHES. THE CRASH EXPOSED OTHER SHARP EDGES AND SOME FELL INTO THE VENTS. THEY RATTLE WHEN I GO OVER BUMPS IN THE ROAD. DODGE NEEDS TO RECALL AND FIX THIS PROBLEM. I HAVE A 74 SILVERADO WITH ORIGINAL DASH. *TR
NHTSA ODI #10343752
110,000 miles · Jul 9, 2010
Engine And Engine Cooling
UNEXPECTED ENGINE STALL, PARTICULARLY WHILE DRIVING. WOULD DRIVE AT NORMAL SPEEDS WITH NO UNUSUAL ACCELERATION OR LOADS (50 MPH MAX WHERE I LIVE), AS FOOT IS REMOVED FROM ACCELERATOR, RPM'S DROP OFF TO ZERO (STALL) WHILE IN MOTION, SOMETIMES AT SPEEDS UP TO 50 MPH CAUSING LOSS OF POWER STEERING AND POWER BRAKES, WITH LAST INCIDE…
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UNEXPECTED ENGINE STALL, PARTICULARLY WHILE DRIVING. WOULD DRIVE AT NORMAL SPEEDS WITH NO UNUSUAL ACCELERATION OR LOADS (50 MPH MAX WHERE I LIVE), AS FOOT IS REMOVED FROM ACCELERATOR, RPM'S DROP OFF TO ZERO (STALL) WHILE IN MOTION, SOMETIMES AT SPEEDS UP TO 50 MPH CAUSING LOSS OF POWER STEERING AND POWER BRAKES, WITH LAST INCIDENT OCCURRING ON A LONG TURN ON HIGHWAY CAUSING A SURPRISING AND SUDDEN LOSS OF REASONABLE CONTROL OF VEHICLE, FURTHER CAUSING ME TO CROSS CENTER LINE INTO ONCOMING TRAFFIC. FURTHERMORE, HAD DIFFICULT TIME PULLING OVER AND NEARLY OVERRAN SAFE STOPPING AREA DUE TO POWER BRAKE LOSS, CAUSING ME TO REACH A DITCH NEAR SHOULDER, THUS NEARLY CAUSING ROLLOVER THAT WAS AVOIDED BY ATTEMPTING TO RIDE OUT OF DITCH PRIOR TO REACHING UTILITY POLE WHICH BY DOING SO, CAUSED VEHICLE TO SWERVE BACK INTO TRAFFIC (NOT ONCOMING), ALL WHILE HAVING TO WRESTLE STEERING WHEEL AND BRAKES TO GET VEHICLE TO RESPOND ENOUGH TO FINALLY BE ABLE TO PULL SAFELY OFF THE ROAD. ENGINE STALL DOES NOT OCCUR EACH TIME AND IS INTERMITTENT WITH NO REAL INDICATION AS TO WHY. AFTER DODGE MECHANIC WAS UNABLE TO DETERMINE PROBLEM, I RESEARCHED MYSELF AND FOUND MANY OTHER PEOPLE WITH SIMILAR PROBLEM RELATED TO SLUDGE. ASKED MECHANIC TO VERIFY, AND LATER CONFIRMED WAS THE CASE, BUT, SAYS WAS MY FAULT!?! (I CHANGE OIL EVERY 2.5K - 3K WITHOUT FAIL AS PER MFG REQUIREMENTS). ULTIMATELY HAVE LEARNED OF POSSIBLE DESIGN FLAW BY DODGE REGARDING POOR OIL FLOW THROUGH ENGINE PORTS, ETC, OF WHICH CORPORATE READILY DENIES. I SEE ABSOLUTELY NO REASON WHATSOEVER HOW THIS CAN NOT BE A SERIOUS DESIGN FLAW THAT NEARLY KILLED ME, MY DAUGHTER AND THE POOR GUY IN THE ONCOMING LANE. ONLY CORRECTION AVAILABLE IS NEW ENGINE WHICH HAS NOT BEEN DONE DUE TO EXCESSIVE COSTS, THEREFORE TRUCK NOW SITS. I AM A WELL ROUNDED DRIVER WITH LOTS OF EXPERIENCE IN MOST VEHICLES, LARGE TRUCKS AND HEAVY EQUIPMENT AND CAN HANDLE SITUATIONS BETTER THAN MOST PEOPLE. IT TAKES A LOT TO PUT FEAR IN MY HEART AND THIS REALLY SCARED ME. *TR
NHTSA ODI #10342326
115,000 miles · Jul 7, 2010
Electrical SystemExterior Lighting
RECENTLY I HAD TO REPLACE THE MAJOR FUSE BOX IN MY 2002 DODGE RAM1500. THE OLD BOX SHORTED OUT AND AS A RESULT I LOST MY PARK LIGHTS, DRIVING LIGHTS, AS WELL AS MY LICENSE PLATE LIGHTS. I WAS FIRST MADE AWARE OF IT BY THE POLICE WHEN I WAS OUT DRIVING WITH NO TAIL LIGHTS. IT WAS A GOOD THING I WAS STOPPED OR I COULD HAVE BEEN RE…
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RECENTLY I HAD TO REPLACE THE MAJOR FUSE BOX IN MY 2002 DODGE RAM1500. THE OLD BOX SHORTED OUT AND AS A RESULT I LOST MY PARK LIGHTS, DRIVING LIGHTS, AS WELL AS MY LICENSE PLATE LIGHTS. I WAS FIRST MADE AWARE OF IT BY THE POLICE WHEN I WAS OUT DRIVING WITH NO TAIL LIGHTS. IT WAS A GOOD THING I WAS STOPPED OR I COULD HAVE BEEN REARENDED OR IN A MAJOR ACCIDENT BEFORE I NOTICED THEY WERE NOT WORKING. I ENDED UP REPLACING THE FUSE BOX AT A COST OF 600.00. I GUESS THIS WAS A CONCERN OF DODGE BECAUSE THEY HAD FUSE BOXES ONHAND AND AVAILABLE. *TR
NHTSA ODI #10341873
80,000 miles · Jun 28, 2010
Structure
FOR TWO YEARS MY DASHBOARD HAS BEEN CRACK IN MY 2002 DODGE RAM PICK UP TRUCK. WITHIN THE LAST TWO WEEKS THE DASH BOARD IS FALLING APART. I WENT ONLINE TO SEE HOW MUCH DOES A DASH BOARD COST AND I FIND OUT ABOUT THOUSANDS OF DODGE RAM OWNERS WITH THE SAME PROBLEM WHICH ENDED UP IN ELECTRICAL PROBLEMS. I WILL LIKE TO KNOW WHAT CAN…
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FOR TWO YEARS MY DASHBOARD HAS BEEN CRACK IN MY 2002 DODGE RAM PICK UP TRUCK. WITHIN THE LAST TWO WEEKS THE DASH BOARD IS FALLING APART. I WENT ONLINE TO SEE HOW MUCH DOES A DASH BOARD COST AND I FIND OUT ABOUT THOUSANDS OF DODGE RAM OWNERS WITH THE SAME PROBLEM WHICH ENDED UP IN ELECTRICAL PROBLEMS. I WILL LIKE TO KNOW WHAT CAN BE DONE ABOUT IT. I HATE TO KEEP DRIVING THE TRUCK AND END UP IN AN ACCIDENT. THIS IS REALLY A SAFETY HAZARD TO SAY THE LEAST AND NOTHING HAS BEEN DONE ABOUT IT. *TR
NHTSA ODI #10340333
48,000 miles · Jun 24, 2010
Structure
DASHBOARD CRACKING APART. MAKING ME WONDER ABOUT HOW SAFE VEHICLE WILL BE IN A CRASH. AM I GOING TO HAVE PROJECTILE, POSSIBLY SHARP, PIECES OF PLASTIC FLYING ABOUT INSIDE THE VEHICLE? WILL AIR BAGS OPERATE PROPERLY? IE: WILL AIR BAGS BLOW BACK INTO THE DASH INSTEAD OF OUT TO PROTECT OCCUPANTS? *TR
NHTSA ODI #10339923
125,000 miles · Jun 24, 2010
Structure
2002 DODGE RAM 1500 DASH IS CRACKING. HAS POTENTIAL TO COME DISLODGED IN THE CAB AND PRODUCE A FLYING OBJECT IN THE EVENT OF A CRASH, OR TO CAUSE AN ACCIDENT IF THE DASH FALLS APART WHILE DRIVING. *TR
NHTSA ODI #10339917
120,000 miles · Jun 20, 2010
Structure
DASH OF VEHICLE (2002 DODGE RAM 1500) CRACKING LEAVING VERY SHARP EDGES. THE DASH HAS BEEN CARED FOR AS PER DEALER RECOMMENDATIONS. DODGE HAS THOUSANDS OF COMPLAINTS BUT HAS FAILED TO TAKE ANY ACTION. *TR
NHTSA ODI #10339211
41,000 miles · Jun 20, 2010
Structure
DASHBOARD ON 2002 DODGE RAM HAS CRACKED FROM FRONT TO BACK. AFTER READING ALL COMPLAINTS ON THIS PROBLEM, I BELIEVE SOMETHING (RECALL) NEEDS TO BE DONE. LOCAL DEALERSHIP STATED A COST OF $2,550 TO FIX. AFRAID THAT THIS WILL CAUSE ELECTRICAL PROBLEMS AS HAS SO MANY OF THE COMPLAINTS READ SO FAR. IT WOULD BE NICE TO SEE THE GOVERN…
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DASHBOARD ON 2002 DODGE RAM HAS CRACKED FROM FRONT TO BACK. AFTER READING ALL COMPLAINTS ON THIS PROBLEM, I BELIEVE SOMETHING (RECALL) NEEDS TO BE DONE. LOCAL DEALERSHIP STATED A COST OF $2,550 TO FIX. AFRAID THAT THIS WILL CAUSE ELECTRICAL PROBLEMS AS HAS SO MANY OF THE COMPLAINTS READ SO FAR. IT WOULD BE NICE TO SEE THE GOVERNMENT MAKE DODGE STEP UP AND PAY FOR THE CHEAP PARTS THEY PUT IN THEIR VEHICLES. GOT A SUGGESTION. SINCE THE GOVERNMENT OWNS DODGE, WHY DON'T YOU PUT SOME OF MY TAX DOLLARS TOWARDS FIXING MY TRUCK. I KNOW I CAN'T AFFORD $2,550. *TR
NHTSA ODI #10339189
Mileage unknown · Jun 19, 2010
Structure
2002 DODGE RAM QUAD CAB DASH IS CRACKED AND LOSING LARGE PIECES BEYOND REPAIR AND IS AFFECTING WIRING, WINDOWS ,DOOR LOCKS AND GAUGES. SPEEDOMETER IS OFF AND CAUSED US TO GET A TICKET. *TR
NHTSA ODI #10339139
Official recalls
3Dec 10, 2003
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗