CRACKED DASHBOARD, WHEN I BOUGHT THIS TRUCK IT HAD A SMALL CRACK IN THE BOARD NOW A YEAR LATER IT HAVE ABOUT 8 CRACKS, I GOT A COVER FOR THE DASHBOARD, WAITING TO SEE IF THE MANUFACTURER WILL ISSUE A RECALL FOR THIS PROBLEM. *TR
2002 Dodge RAM 1500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Dodge RAM 1500 do not stand out strongly from the model-year median of 520.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 1500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
584 reports with mileage · 231 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 278 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
815 reportsTHE DASHBOARD HAS STARTED CRACKING AFTER THE TRUCK HIT THE 60,000 MILE MARK. THERE ARE NOW HOLES IN PORTIONS OF THE DASHBOARD, AND THE PIECES HAVE FALLEN DOWN INTO THE HEATER MOTOR, AND IT HAS CAUSED THE DOORS ON THE HEATER TO NO LONGER OPEN AND CLOSE CORRECTLY, LEAVING THE VEHICLE WITH NO HEAT. WE HAVE CONTACTED DODGE AND THE…
Read full complaint
THE DASHBOARD HAS STARTED CRACKING AFTER THE TRUCK HIT THE 60,000 MILE MARK. THERE ARE NOW HOLES IN PORTIONS OF THE DASHBOARD, AND THE PIECES HAVE FALLEN DOWN INTO THE HEATER MOTOR, AND IT HAS CAUSED THE DOORS ON THE HEATER TO NO LONGER OPEN AND CLOSE CORRECTLY, LEAVING THE VEHICLE WITH NO HEAT. WE HAVE CONTACTED DODGE AND THEY SAY THAT THIS IS NOT A DEFECT, AND WILL NOT RECALL THE DEFECTIVE PIECE, BUT THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE, AND IT SEEMS TO BE COMMON WITH THE DODGE RAM. THIS PROBLEM IS AFFECTING THE HEAT IN THE TRUCK AND ISSUES WITH THE DEFROSTER, AND THIS IS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED.
DRIVING ON HIGHWAY APPROX 65 MPH, STEERING WHEEL VIBRATING, SLOWED VEHICLE DOWN AS PULLING OFF EXIT TIRE TREAD FROM RIGHT FRONT PASSENGER SIDE OF VEHICLE SHREDDED. TIRE TRED IS STILL HANING ON TIRE. *TR
2002 DODGE RAM QUAD CAB - REPORTING THE CRACKING OF THE DASH BOARD, THERE HAS BEEN NO DAMAGE TO THE DASH, THE RAM WAS KEPT IN A COVERED GARAGE AND STILL HAS SEVERAL CRACKS COMPLETE ACROSS THE DASH. THE BROKEN AND LOOSE PLASTIC PARTS COULD POSE A SAFETY HAZARD. *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE ENGINE WAS MAKING A TICKING NOISE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH INDICATED THAT THE ENGINE VALVE HAD FAILED. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR BECAUSE OF THE AGE O…
Read full complaint
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE ENGINE WAS MAKING A TICKING NOISE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH INDICATED THAT THE ENGINE VALVE HAD FAILED. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR BECAUSE OF THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 45,000.
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE DRIVERS SIDE. THE VEHICLE ACCELERATED FULL THROTTLE AND TRAVELED 100 YARDS, AND CRASHED INTO AN ELECTRICAL POLE KNOCKING IT DOWN. THE VEHICLE CONTINUED TO ACCELERATE ACROSS A FIVE LANE HIGHWAY AND CRASHED I…
Read full complaint
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE DRIVERS SIDE. THE VEHICLE ACCELERATED FULL THROTTLE AND TRAVELED 100 YARDS, AND CRASHED INTO AN ELECTRICAL POLE KNOCKING IT DOWN. THE VEHICLE CONTINUED TO ACCELERATE ACROSS A FIVE LANE HIGHWAY AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE ROLLED OVER ON ITS SIDE, TRAVELED ANOTHER 75 YARDS AND THEN CRASHED INTO A BRICK BUILDING. THE AIR BAG DID DEPLOY. THE CONTACT SUSTAINED SEVERE INJURES TO THE LEFT SIDE OF HIS BODY AND FACE. THE CONTACT WAS AIR LIFTED TO A TRAUMA CENTER. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 77,755.
THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKING IN MULTIPLE PLACES. I'VE CALLED EVERY DODGE DEALER IN TOWN, AND I'VE BEEN TOLD THAT NEITHER THEY NOR DODGE WILL TAKE CARE OF THIS. *TR
I WAS DRIVING HOME ONE NIGHT FROM SHOPPING AT WALMART AND WAS PULLED OVER BY THE LOCAL LAW ENFORCEMENT FOR NOT HAVING ANY TAIL-LIGHTS ON MY 2002 DODGE RAM. COME TO FIND OUT , NONE OF MY PARKING LIGHTS WORKED, BUT THE SIGNAL AND BRAKE LIGHTS DID WORK. UPON FURTHER INVESTIGATION AND A VISIT TO THE LOCAL DODGE DEALER TO FIND OUT …
Read full complaint
I WAS DRIVING HOME ONE NIGHT FROM SHOPPING AT WALMART AND WAS PULLED OVER BY THE LOCAL LAW ENFORCEMENT FOR NOT HAVING ANY TAIL-LIGHTS ON MY 2002 DODGE RAM. COME TO FIND OUT , NONE OF MY PARKING LIGHTS WORKED, BUT THE SIGNAL AND BRAKE LIGHTS DID WORK. UPON FURTHER INVESTIGATION AND A VISIT TO THE LOCAL DODGE DEALER TO FIND OUT THAT THE PARKING LIGHT CIRCUIT HAD BLOWN AND I WOULD NEED A NEW FUSE BOX ($550.00) AND A FRONT CONTROL MODULE ($250.00) AND AN HOUR AND A HALF OF LABOR ($133.50) + TAX, TOTALS CLOSE TO $1000.00 TO REPAIR A DEFECT THAT CHRYSLER/DODGE KNOWS ABOUT AND HAS THE DIAGNOSTIC EQUIPMENT TO SEARCH FOR SUCH A PROBLEM. ACCORDING TO THE PARTS PERSON AT THAT SAME DODGE DEALER I WENT TO, THIS A COMMON PROBLEM WITH DODGE TRUCKS. FROM MY INVESTIGATION ON THE INTERNET, I FOUND I AM NOT THE ONLY PERSON WITH THIS PROBLEM AND THAT THIS IS NOT THE ONLY MODEL YEAR THAT HAS THIS PROBLEM. THERE SHOULD BE A RECALL ON CHRYSLER/DODGE'S PART BEFORE THIS RESULT IN AN ACCIDENT AND/OR LOSS OF LIFE ON THE ROAD DUE TO A FAULTY CIRCUIT ON A CIRCUIT BOARD. THEY ARE MAKING MONEY ON AN ITEM THAT INVOLVES PUBLIC SAFETY. *TR
MY 2002 DODGE RAM HAS A BAD BLEND DOOR CONTROLLER. WHAT THIS MEANS IS THAT I ONLY HAVE COLD OR WARM AIR COMING OUT OF THE VENTS IN THE FRONT PART OF THE DASH AND AM UNABLE TO SWITCH THE AIR TO DEFROST THE WINDOWS. DEALER SAYS IT'S AN $800 FIX. THE PROBLEM IS THAT WHEN MY WINDOWS STEAM UP I HAVE TO USE A TOWEL TO WIPE THE WIND…
Read full complaint
MY 2002 DODGE RAM HAS A BAD BLEND DOOR CONTROLLER. WHAT THIS MEANS IS THAT I ONLY HAVE COLD OR WARM AIR COMING OUT OF THE VENTS IN THE FRONT PART OF THE DASH AND AM UNABLE TO SWITCH THE AIR TO DEFROST THE WINDOWS. DEALER SAYS IT'S AN $800 FIX. THE PROBLEM IS THAT WHEN MY WINDOWS STEAM UP I HAVE TO USE A TOWEL TO WIPE THE WINDSHIELD AS I AM TRAVELING 70 MPH DOWN THE FREEWAY. HOW SAFE IS THAT. DODGE NEEDS TO FIX THIS SAFETY ISSUE!!! *TR
LEFT BRAKE LIGHT FAILED AROUND END OF JANUARY 2011. 1 1/2 WEEKS LATTER THE RIGHT BRAKE LIGHT FAILED. REPLACED BULBS. DID NOT FIX PROBLEM. REPLACED STOP LIGHT SWITCH. DID NOT FIX PROBLEM. MADE PHONE CALLS AND WAS TOLD THAT DODGE WAS HAVING ALOT OF PROBLEMS WITH THIS, THAT IT WAS THE (TAIL LIGHT TREE COMPONENT) AND THAT IT WAS LEF…
Read full complaint
LEFT BRAKE LIGHT FAILED AROUND END OF JANUARY 2011. 1 1/2 WEEKS LATTER THE RIGHT BRAKE LIGHT FAILED. REPLACED BULBS. DID NOT FIX PROBLEM. REPLACED STOP LIGHT SWITCH. DID NOT FIX PROBLEM. MADE PHONE CALLS AND WAS TOLD THAT DODGE WAS HAVING ALOT OF PROBLEMS WITH THIS, THAT IT WAS THE (TAIL LIGHT TREE COMPONENT) AND THAT IT WAS LEFT UP TO THE CONSUMER TO HAVE THIS FIXED AND TO PAY FOR IT THEMSELVES. THAT'S NOT FAIR, IT'S NOT THE CONSUMERS FAULT IT QUIT WORKING, IT'S A PART MALFUNCTION AND SHOULD BE REPAIRED BY DODGE @ THEIR COST BEINGS THEY HAVE ALREADY KNOWN ABOUT THIS PROBLEM AND HAVE NOT DONE A RECALL ON IT. THIS IS VERY DANGEROUS TO THE CONSUMER AND COULD KILL SOMEONE. *TR
Official recalls
303V504000 · Tires
Dec 10, 2003
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
03V077000 · Visibility:rearview Mirrors/devices:exterior
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
03V078000 · Steering:column
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Illustration