Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
860–25K
10525–50K
12050–75K
10775–100K
104100–150K
62150K+
584 reports with mileage · 231 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 278 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
55 crash reports14 fire reports43 injury reports
What owners actually said
815 reports
45,000 miles · Sep 12, 2011
Air Bags
5 YEARS AFTER MANUFACTURE OF THIS VEHICLE THE DASHBOARDS HAVE GONE FROM FRACTURED TO NEARLY COMPLETELY DISSOLVED. THROUGH RESEARCH THIS ISSUE IS APPLICABLE TO ALL VEHICLES PRODUCED WITH THIS MAKE AND MODEL. THE ISSUE HAS BECOME A SAFETY CONCERN NOW THAT THE AIR BAGS HAVE BECOME EXPOSED AND WILL NOT PROPERLY INFLATE IF NEEDED. DO…
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5 YEARS AFTER MANUFACTURE OF THIS VEHICLE THE DASHBOARDS HAVE GONE FROM FRACTURED TO NEARLY COMPLETELY DISSOLVED. THROUGH RESEARCH THIS ISSUE IS APPLICABLE TO ALL VEHICLES PRODUCED WITH THIS MAKE AND MODEL. THE ISSUE HAS BECOME A SAFETY CONCERN NOW THAT THE AIR BAGS HAVE BECOME EXPOSED AND WILL NOT PROPERLY INFLATE IF NEEDED. DODGE HAS RECEIVED MORE THAN 16,000 COMPLAINTS AND INSISTS THESE FAULTY PARTS ARE THE RESPONSIBILITY OF THE CONSUMER. HOWEVER THEY ARE MORE THAN HAPPY TO REFER YOU A CERTIFIED DEALER WITH A REPLACEMENT COST OF APPROXIMATELY 975 DOLLARS US. *TR
NHTSA ODI #10425091
75,000 miles · Sep 9, 2011
Structure
THE DASHBOARD CRACKS BY IT SELF AND I`TS RELY SHARP EDGES I`TS LIKE IS DISSOLVING BY IT SELF AND AS I CAN SEE ALL THE MODELS FROM 1999 TO 2006 ARE THE SAME DODGE IS NOT DOING ANYTHING ABOUT IT AND IF YOU HAVE A ACCIDENT WITH THE TRUCK SHARP PEACES CAN INJURE THE PASSENGERS IN THE TRUCK IF YOU CAN DO AN INVESTIGATION YOU WILL SE…
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THE DASHBOARD CRACKS BY IT SELF AND I`TS RELY SHARP EDGES I`TS LIKE IS DISSOLVING BY IT SELF AND AS I CAN SEE ALL THE MODELS FROM 1999 TO 2006 ARE THE SAME DODGE IS NOT DOING ANYTHING ABOUT IT AND IF YOU HAVE A ACCIDENT WITH THE TRUCK SHARP PEACES CAN INJURE THE PASSENGERS IN THE TRUCK IF YOU CAN DO AN INVESTIGATION YOU WILL SEE THAT THIS IS A URGENT RECALL. *TR
NHTSA ODI #10424526
Mileage unknown · Sep 5, 2011
Structure
MY DASHBOARD HAS DEEP CRACKS ALL ACROSS THE TOP WHICH CRACK AND ARE FALLING APART DOWN INTO THE MECHANICAL PARTS OF MY TRUCK. I WENT TO DODGE AND THEY TOLD ME THEY COULD NOT HELP, I PRICED THIS REPAIR WITH A BODY SHOP AND THEY SAID IT WOULD COST $350 FOR THE DASH BUT THE LABOR WOULD COST $700-800. DODGE NEEDS TO MAKE THIS RIGH…
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MY DASHBOARD HAS DEEP CRACKS ALL ACROSS THE TOP WHICH CRACK AND ARE FALLING APART DOWN INTO THE MECHANICAL PARTS OF MY TRUCK. I WENT TO DODGE AND THEY TOLD ME THEY COULD NOT HELP, I PRICED THIS REPAIR WITH A BODY SHOP AND THEY SAID IT WOULD COST $350 FOR THE DASH BUT THE LABOR WOULD COST $700-800. DODGE NEEDS TO MAKE THIS RIGHT MY TRUCK STILL RUNS FINE, BUT I'M HOPING I WILL NOT HAVE ANY PROBLEMS WITH AIR BAG DEPLOYMENT FROM THIS AS THE CRACKS ARE ON TOP OF THE PASSENGER AIRBAG AS WELL. *TR
NHTSA ODI #10423804
65,000 miles · Sep 5, 2011
Structure
THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKED AND DISINTEGRATING. IT HAS ALWAYS BEEN STORED IN A GARAGE AND THE SHARP EDGES PRESENT A SEVERE SAFETY HAZARD SHOULD THE VECHICLE BE INVOLVED IN AN ACCIDENT. I HAVE ALSO CUT MYSELF ON SHARP EDGES WHILE TRYING TO ATTEMPT TO PERFORM MAINTENANCE ON THE VEHICLE AS THE DASHBOARD IS EX…
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THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKED AND DISINTEGRATING. IT HAS ALWAYS BEEN STORED IN A GARAGE AND THE SHARP EDGES PRESENT A SEVERE SAFETY HAZARD SHOULD THE VECHICLE BE INVOLVED IN AN ACCIDENT. I HAVE ALSO CUT MYSELF ON SHARP EDGES WHILE TRYING TO ATTEMPT TO PERFORM MAINTENANCE ON THE VEHICLE AS THE DASHBOARD IS EXTREMELY BRITTLE AND BREAKS APART. *TR
HAVE HAD A CRACKED DASHBOARD FOR QUITE SOME TIME NOW, I HAVE FILED A COMPLAINT BEFORE AND COULD NOT GET A RESOLUTION FROM CHRYSLER/DODGE. MY DASHBOARD HAS CRACKED TO PIECES CAUSING A SAFETY HAZARD. FINALLY MY ELECTRICAL SYSTEMS HAVE STARTED TO MALFUNCTION DUE TO THE PIECES OF MY FALLEN DASHBOARD FALLING ON ELECTRICAL COMPONENTS,…
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HAVE HAD A CRACKED DASHBOARD FOR QUITE SOME TIME NOW, I HAVE FILED A COMPLAINT BEFORE AND COULD NOT GET A RESOLUTION FROM CHRYSLER/DODGE. MY DASHBOARD HAS CRACKED TO PIECES CAUSING A SAFETY HAZARD. FINALLY MY ELECTRICAL SYSTEMS HAVE STARTED TO MALFUNCTION DUE TO THE PIECES OF MY FALLEN DASHBOARD FALLING ON ELECTRICAL COMPONENTS, THERE WAS A SMALL SHORT/FIRE THAT CAUSED MY CRUISE CONTROL TO STOP WORKING AND MY DASH LIGHTS ALSO. I FEEL IT HAS BEEN LONG ENOUGH AND SOMETHING NEEDS TO BE DONE BEFORE, SOMEONE NOT AS LUCKY AS ME, GETS REALLY HURT FROM THIS SAFETY HAZARD ISSUE THAT HAS HAUNTED US DODGE RAM OWNERS FOR A LONG TIME. WE NEED TO GET OUR DASHBOARD REPLACED ASAP. *TR
NHTSA ODI #10423116
Mileage unknown · Aug 31, 2011
Structure
DASH BOARD IS CRACKED ABOVE PASSENGER SIDE AIR BAG.
NHTSA ODI #10423671
Mileage unknown · Aug 27, 2011
Unknown Or Other
DASHBOARD FOR MY 2002 DODGE RAM ALL CRACKED FEAR FOR SAFETY OF MY FAMILY. *TT
NHTSA ODI #10421702
85,000 miles · Aug 26, 2011
Equipment
MY 2002 DODGE RAM 1500 WHICH I BOUGHT NEW HAS THE DASH CRACKING ALL OVER. *TT
NHTSA ODI #10421566
147,299 miles · Aug 25, 2011
Structure
I PURCHASED A 2002 DODGE RAM IN 2007, IN THE PAST YEAR I HAVE NOTICED TWO CRACKS IN THE DASHBOARD. *TR
NHTSA ODI #10421461
90,012 miles · Aug 25, 2011
Structure
02 DODGE RAM 1500 CRACK DASHBOARD WITH SHARP EDGES MY YEARS OLD SON CUT HIS INDEX FINGER WHILE INSIDE MY TRUCK. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
2002 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year
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