DASH IS CONTINUOUSLY CRACKING AND FALLING APART. *TR
2002 Dodge RAM 1500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Dodge RAM 1500 do not stand out strongly from the model-year median of 520.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 1500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
584 reports with mileage · 231 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 278 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
815 reportsI WAS JUST DRIVING ALONG, CRACK MY DASH CRACKED FROM FRONT END TO ALMOST THE BACK. THE CRACK CAUSED ME TO JUMP SWERVE MY TRUCK ALMOST CAUSING AN ACCIDENT. DODGE HAS BEEN NO HELP AND MY DASH HAS DETERIORATED EVEN MORE EVER SINCE, I'M GETTING VERY WORRIED IT MIGHT AFFECT THE AIR BAGS AS ALL THE DASH PIECES FALL INTO THE RECESS WHE…
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I WAS JUST DRIVING ALONG, CRACK MY DASH CRACKED FROM FRONT END TO ALMOST THE BACK. THE CRACK CAUSED ME TO JUMP SWERVE MY TRUCK ALMOST CAUSING AN ACCIDENT. DODGE HAS BEEN NO HELP AND MY DASH HAS DETERIORATED EVEN MORE EVER SINCE, I'M GETTING VERY WORRIED IT MIGHT AFFECT THE AIR BAGS AS ALL THE DASH PIECES FALL INTO THE RECESS WHERE THE AIR BAGS ARE WHICH WOULD BE A BAD THING SHOULD THERE BE AN ACCIDENT. *TR
STARTING IN OCTOBER OF '08 I NOTICE A SMALL VERTICAL CRACK IN MY DASH ON THE TOP OF MY DASH BETWEEN THE PASSENGER AIRBAG AND THE RADIO. SINCE THEN THE CRACK HAS GROWN AND THEN A PIECE BROKE OFF AND TOO MY SURPRISE IS VERY SHARP. *TR
THE DASHBOARD ON MY 2002 DODGE RAM 1500 HAS DEVELOPED A CRACK (6-7 INCHES LONG) NEAR THE AIR BAG OF THE PASSENGER. I FEEL THIS TO BE A SAFETY HAZARD AS THE AIR BAG DEPLOYMENT COULD CAUSE PARTICLES OF PLASTIC TO BE THROWN AT HIGH SPEEDS THROUGHOUT THE VEHICLE. THE VEHICLE IS A USED RAM AND IT IS UNKNOWN IF THE CRACK WAS THERE P…
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THE DASHBOARD ON MY 2002 DODGE RAM 1500 HAS DEVELOPED A CRACK (6-7 INCHES LONG) NEAR THE AIR BAG OF THE PASSENGER. I FEEL THIS TO BE A SAFETY HAZARD AS THE AIR BAG DEPLOYMENT COULD CAUSE PARTICLES OF PLASTIC TO BE THROWN AT HIGH SPEEDS THROUGHOUT THE VEHICLE. THE VEHICLE IS A USED RAM AND IT IS UNKNOWN IF THE CRACK WAS THERE PRIOR TO PURCHASE OR NOT. BECAUSE OF THE SUMMER HEAT, THE VINYL EXPANDS WHICH CLOSES THE GAP AND NOW THE COLD WEATHER CONTRACTS IT AND REVEALS THE CRACK. THIS CONTINUOUS EXPANDING AND CONTRACTING COULD CAUSE, OVER TIME, THE VINYL TO BECOME WEAK AND BREAK DOWN FURTHER. *TR
DASHBOARD CRACK. *TR
HI, I READ AN ARTICLE BY CHANNEL 6 NEWS PROBLEM SOLVERS IN ORLANDO, FLORIDA. THAT DID A REPORT ON DASHBOARDS COLLAPSING IN 2002 DODGE RAM AND OTHER MODELS. IN THE ARTICLE, IT SHOWED THAT DODGE WAS REPLACING THE DASHBOARDS AT A COST OF $100 TO THE CUSTOMER. 2 YEARS AFTER I BOUGHT MY TRUCK, MY DASH STARTED CRACKING.…
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HI, I READ AN ARTICLE BY CHANNEL 6 NEWS PROBLEM SOLVERS IN ORLANDO, FLORIDA. THAT DID A REPORT ON DASHBOARDS COLLAPSING IN 2002 DODGE RAM AND OTHER MODELS. IN THE ARTICLE, IT SHOWED THAT DODGE WAS REPLACING THE DASHBOARDS AT A COST OF $100 TO THE CUSTOMER. 2 YEARS AFTER I BOUGHT MY TRUCK, MY DASH STARTED CRACKING. A FRIEND OF MINE HAD A 2003 QUAD CAB AND HE WAS EXPERIENCING CRACKS IN HIS DASH IN THE EXACT SAME SPOTS. A YEAR LATER HE TRADED HIS TRUCK IN AND I STILL HAVE MINE. MY DASH IS STILL CONTINUING TO CRACK TO THIS DAY. SINCE MY DASH STARTED CRACKING, I HAVE HAD OTHER PROBLEMS WITH MY TRUCK. MY STEREO IS MESSING UP. MY A/C AND BLOWER MOTOR DON'T WORK RIGHT. MY HEATER CORE LEAKS. IN SUMMER TIME I HAVE NO A/C. IN WINTER I HAVE NO HEAT AND NO WINDOW DEFROSTER. WHEN IT RAINS, I HAVE NO DEFROSTER. THESE ARE A SAFETY ISSUE IF I CANT SEE WHERE IM DRIVING. FOR THE PAST 2 YEARS, I'VE BEEN TRYING TO GET DODGE TO REPLACE MY DASH. THEY WILL REPLACE IT ONLY AT FULL COST TO ME! WILL YOU FINALLY FORCE DODGE INTO RECALLING THESE 01-04 DODGE RAM, DAKOTA AND DURANGO DASHBOARDS???????????????????????. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE LOW COOLANT WARNING LIGHT ILLUMINATED AND WHITE SMOKE STARTED TO EMIT FROM THE EXHAUST. THE CONTACT MENTIONED THAT HE WAITED FOR VEHICLE TO COOL DOWN AND ADDED COOLANT FLUID TO THE RADIATOR. THE VEHICLE WAS NOT TAKEN TO REPAIR SHOP OR D…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE LOW COOLANT WARNING LIGHT ILLUMINATED AND WHITE SMOKE STARTED TO EMIT FROM THE EXHAUST. THE CONTACT MENTIONED THAT HE WAITED FOR VEHICLE TO COOL DOWN AND ADDED COOLANT FLUID TO THE RADIATOR. THE VEHICLE WAS NOT TAKEN TO REPAIR SHOP OR DEALER TO BE INSPECTED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
MAIN DASH BEGAN CRACKING IN MULTIPLE PLACES. FORWARD DASH PANEL HAS NOW CRACKED AND SPLIT INTO MANY SEPARATE PIECES CREATING LOOSE, SHARP, PLASTIC MATERIALS WHICH POSE A SAFETY HAZARD IN THE EVENT OF A CRASH. SOME OF THE PIECES HAVE CRACKED AWAY AND HAVE FALLEN BEHIND THE INSTRUMENT PANEL AND SOME HAVE FALLEN INTO THE DUCT WOR…
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MAIN DASH BEGAN CRACKING IN MULTIPLE PLACES. FORWARD DASH PANEL HAS NOW CRACKED AND SPLIT INTO MANY SEPARATE PIECES CREATING LOOSE, SHARP, PLASTIC MATERIALS WHICH POSE A SAFETY HAZARD IN THE EVENT OF A CRASH. SOME OF THE PIECES HAVE CRACKED AWAY AND HAVE FALLEN BEHIND THE INSTRUMENT PANEL AND SOME HAVE FALLEN INTO THE DUCT WORK AS WELL. HAVING OCCURRED ON MANY DODGE RAMS, THIS CREATES A WIDE-SPREAD SAFETY ISSUE AND NOT JUST AN ISOLATED INCIDENT. I STRONGLY FEEL THAT A RECALL SHOULD BE ISSUED ON THE AFFECTED YEARS AND THE FAULTY DASH PANELS SHOULD BE REPLACED BY THE MANUFACTURER TO PREVENT ANY UNNECESSARY INJURIES OR SAFETY CONCERNS. *TR
2002 DODGE RAM 1500 DRIVING AT 55 MPH CAME TO A STOP, SUDDENLY WHITE SMOKE STARTED COMING OUT OF TAIL PIPE WITH SWEET SMELL OF ANTI-FREEZE. VEHICLE WILL LOSE POWER TOLD THAT ENGINE HEADS NEED TO BE REPLACED. THERE IS A ENGINE DESIGN FLAW FOR THIS YEAR AND MODEL THAT DODGE IS NOT WILLING TO ADMIT NOR REPAIR THERE ARE MULTIPLE COM…
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2002 DODGE RAM 1500 DRIVING AT 55 MPH CAME TO A STOP, SUDDENLY WHITE SMOKE STARTED COMING OUT OF TAIL PIPE WITH SWEET SMELL OF ANTI-FREEZE. VEHICLE WILL LOSE POWER TOLD THAT ENGINE HEADS NEED TO BE REPLACED. THERE IS A ENGINE DESIGN FLAW FOR THIS YEAR AND MODEL THAT DODGE IS NOT WILLING TO ADMIT NOR REPAIR THERE ARE MULTIPLE COMPLAINTS BUT THERE WAS NEVER A RECALL. VEHICLE WILL SMOKE UPON STARTING AND SMOKE WILL COME BACK OFF AND ON. JUST WANT DOD GE TO ADMIT THE ISSUE AND COVER REPAIR. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH A PIECE OF THE DASHBOARD FRACTURED AND BEGAN TO CRACK IN FOUR DIFFERENT PLACES. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WERE NO REPAIRS BUT INSTEAD, THE ENTIRE DASHBOARD WO…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH A PIECE OF THE DASHBOARD FRACTURED AND BEGAN TO CRACK IN FOUR DIFFERENT PLACES. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WERE NO REPAIRS BUT INSTEAD, THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 94,000. ...UPDATED 10/17/12 *BF UPDATED 10/17/12
Official recalls
303V504000 · Tires
Dec 10, 2003
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
03V077000 · Visibility:rearview Mirrors/devices:exterior
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
03V078000 · Steering:column
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Illustration