2002 Dodge RAM 1500

THE CONSUMER CONTACTED THE DEALER IN ADVANCE TO SCHEDULE APPOINTMENT FOR RECALL REMEDY 03V077000 AND VERIFY THAT PARTS WOULD BE AVAILABLE. THE DEALER CONFIRMED. ON 05/15/03, CONSUMER ARRIVED FOR APPOINTMENT WAS TOLD WOULD BE APPROXIMATELY 1.5 HOURS. AFTER 2 HOURS, CONSUMER INQUIRED AS TO STATUS OF REMEDY, THE DEALER ADVISED THAT THE WERE ONLY ABLE TO FIX 1 OF THE MIRRORS BECAUSE DID NOT HAVE THE PARTS FOR THE SECOND MIRROR. THE DEALER WAS ALSO VERY RUDE NOT INFORMING THE CUSTOMER WHEN THE NEEDED PART WOULD ARRIVE OR HOW THEY WOULD NOTIFY HER. *NLM

HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE. SOME HAVEN'T BEEN REPORTED TO THE DEALER YET. THE TRANSMISSION PROBLEM HAS BEEN HAPPENING SINCE I'VE HAD THE VEHICLE. IT SHIFTS HARD AT ABOUT 2200 RPM'S OR AROUND 25-30MPH. DEALER CAN'T DUPLICATE. I'VE HAD OTHER PROBLEMS THAT WERE NOT LISTED INCLUDING BRAKES AND ALTERNATOR. THE DRIVERS SIDE DOOR MIRROR HAS RECENTLY BROKEN AND NOW FLOPS IN THE WIND ON THE FREE WAY AND IS UNUSABLE. I FILED A CLAIM WITH MY INSURANCE COMPANY, THEN FOUND THAT IT WAS A HUGE PROBLEM WITH OTHER OWNERS OF THE SAME VEHICLE. THE VENTILATION FROM THE PANEL IS ASLO SENT TO THE FLOOR VENTS DESPITE THE DIAL BEING SET TO "PANEL" NOT "FLOOR". THE TAILGATE CABLES ARE MISMATCHED. THE DEALER TOLD ME THAT IT WAS NORMAL. I WON'T PLACE ANYTHING ON THE TAILGATE IN FEAR THAT THE CABLE MIGHT BREAK. THE EXTERIOR TURN SIGNALS ARE NOT SYNCHED WITH THE DISPLAYED TRUN SIGNALS. THE SIMULTANEOUS FLASH IS NOT THERE. ALSO, THE ALTERNATOR WAS FOUND TO BE DEFECTIVE AT AROUND 600 MILES. IT WAS CAUSING A HIGH PITCHED SQUEAKING SOUND SIMILAR TO WHAT A DEFECTIVE BELT MAY SOUND LIKE. IT WAS REPLACED, BUT STARTED DOING IT AGAIN AT 6750 MILES. THE HOOD HAS SLIGHT DENTS IN IT LIKE SOMEONE HIT IT WITH A BALL PEN HAMMER. APPARENTLY CHRYSLER KNOWS ABOUT THIS. I'LL BE TAKING IT IN THE FIRST CHANCE I GET TO TRY TO HAVE IT FIXED. I'VE HAD THIS TRUCK A 3 DIFFERENT DEALERS IN HOPE THAT THE NEXT ONE WOULD BE MORE HELP THAN THE PREVIOUS. NO SUCH LUCK. I'VE HAD TO TAKE TIME OFF FROM WORK (ABOUT 6 DAYS TOTAL; HAD TO WAIT AT DEALERSHIP SINCE IT WAS AN OUT OF TOWN PURCHASE ) AND RENT CARS 5 TIMES WHILE HAVING IT WORKED ON AT A LOCAL DEALERSHIP IN ORDER TO GET TO WORK. I'VE HAD NOTHING BUT BAD LUCK WITH THIS VEHICLE. DAIMLER-CHRYSLER HAS DREADFUL QUALITY CONTROL AND I CAN'T SAY MUCH MORE FOR THE DEALERS. I HOPE I CAN GET THE ISSUES WITH THIS TRUCK RESOLVED SOMEDAY. DT