2002 Dodge RAM 1500

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHEN THE CONTACT TURNED ON THE AIR CONDITIONING, HE NOTICED A NOISE WITHIN THE BLOWER. HE EXAMINED THE BLOWER HOUSING AREA AND FOUND BROKEN PIECES. THE INSTRUMENT PANEL CRACKED WHEN HE REMOVED IT TO INSPECT. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT BUT WAS OFFERED NO ADDITIONAL ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000 AND THE CURRENT MILEAGE WAS 66,993.

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT HE WAS UNABLE TO FEEL HEAT ON THE DRIVERS SIDE OF THE VEHICLE; ALL OF THE HEAT WAS ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THEY COULD DO NOTHING ABOUT THE PROBLEM. FURTHERMORE, THE DASHBOARD BEGAN TO CRACK. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 146,000. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. IN WARM WEATHER CONDITIONS, THE AIR CONDITIONER SYSTEM BECOMES INOPERATIVE. ALSO, IN COLD WEATHER CONDITIONS, THE DEFROSTER DOES NOT WORK PROPERLY. THE FAILURE CAUSES IMPAIRED VISIBILITY IN INCLEMENT WEATHER AND COULD RESULT IN A CRASH. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V078000 (STEERING:COLUMN). THE CONTACT WOULD HAVE TO INSTALL A WIRING HARNESS OVERLAY AT THE COST OF $800. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER REFERRED HIM TO THE DEALER. THE FAILURE MILEAGE WAS 71,000 AND CURRENT MILEAGE WAS 88,000.

WINDSHIELD FOGGING UP ON INSIDE DUE TO LEAKING HAND HOLDS. RESULTING IN VISUAL PROBLEMS ALONG WITH EXCESSIVE MOISTURE UNDER THE DASH PAD CAUSING CRACKING. ALONG WITH SAFETY CONCERNS WITH PASSENGER SIDE AIR BAG WORKING PROPERLY WHEN NEEDED AND ANY OTHER ELECTRICAL PROBLEMS ARISING FROM THE MOISTURE. DODGE IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO CORRECT IT SUCH AS A RECALL. I FEEL THEY MUST BE HELD ACCOUNTABLE FOR THE DEFECTS. *TR

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 45 MPH, THE FRONT PASSENGER SIDE MIRROR FLEW OFF THE VEHICLE. THE MIRROR WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V077000 (VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR). ONE YEAR LATER, THE SAME MIRROR DETACHED FROM THE VEHICLE AGAIN. THE CONTACT HAS ATTEMPTED TO GET IT REPAIRED BY THE DEALER, BUT HAS BEEN GETTING THE RUN AROUND. THE CURRENT MILEAGE IS 9400 AND THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 09/10/08 *BF UPDATED 09/15/08 *JB

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE BLOWER WOULD TURN ON AND OFF AUTOMATICALLY AND THE INSTRUMENT PANEL LIGHTS FAILED WITHOUT WARNING. THE BLOWER EVENTUALLY FAILED COMPLETELY. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V078000 (STEERING:COLUMN), IN WHICH THE INSTRUMENT PANEL LIGHTS ILLUMINATED PROPERLY FOR THIRTY DAYS BEFORE FAILING AGAIN. THE VEHICLE CURRENTLY NEEDS A NEW COMPUTER. THE CURRENT MILEAGE WAS 155,000 AND FAILURE MILEAGE WAS 120,000.

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE HEATER CORE HAS BEEN REPLACED FOUR TIMES. WHEN THE CONTACT ACTIVATES THE HEATER, THE HEATER CORE FAILS. THE DESIGN OF THE HEATER CORE DOES NOT ALLOW FLEXIBILITY OR ANY OTHER MOVEMENT. THE HEATER CORE IS CURRENTLY BEING REPLACED AGAIN. THE TOTAL COST FOR EACH REPAIR WAS $850. THE DEALER HAD TO STRIP DOWN THE ENTIRE INSTRUMENT PANEL IN ORDER TO REACH THE HEATER CORE. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 104,000.

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 40 MPH IN THE RAIN, THE WINDSHIELD WIPER MOTOR SHUT OFF. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. THEY STATED THEY WOULD DECIDE IF THEY WOULD PAY DEPENDING ON THE DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 27,000. THE VIN WAS UNAVAILABLE.