THE DASH BOARD OF MY 2002 DODGE RAM 1500 IS FALLING APART. THERE HAS BEEN NO ABUSE TO WHAT SO EVER BUT NOW I HAVE A GIANT HOLES IN IT AND ITS CRACKING ALL OVER THE PLACE. WHEN I TOOK IT TO THE DEALER SHIP THEY TOLD ME THAT IF I WANT IT FIXED ITS GONNA COST ME ALMOST $3000 (FOR PARTS AND LABOR). I'VE ALREADY CUT MYSELF ON A PIECE…
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THE DASH BOARD OF MY 2002 DODGE RAM 1500 IS FALLING APART. THERE HAS BEEN NO ABUSE TO WHAT SO EVER BUT NOW I HAVE A GIANT HOLES IN IT AND ITS CRACKING ALL OVER THE PLACE. WHEN I TOOK IT TO THE DEALER SHIP THEY TOLD ME THAT IF I WANT IT FIXED ITS GONNA COST ME ALMOST $3000 (FOR PARTS AND LABOR). I'VE ALREADY CUT MYSELF ON A PIECE OF SHARP BROKEN PLASTIC SO IT VERY WELL COULD HURT SOMEONE. SOMETHING NEEDS TO BE DONE! *TR
NHTSA ODI #10448275
Mileage unknown · Jan 26, 2012
Structure
I HAVE 2002 DODGE RAM THE DASH HAS BEEN CRACKING, IT HAS FALLEN APART AND IS GETTING INTO ELECTRICAL WIRING AND AS WELL AS FALLING INTO PARTS OF MY A/C. THE PIECES OF THE DASH HAVE FALLEN INTO THE A/C FAN CAUSING MY A/C TO NOT WORK PROPERLY. *TR
NHTSA ODI #10445492
111,000 miles · Jan 25, 2012
Electrical SystemExterior LightingStructure
SEVERELY CRACKED DASH BOARD. PARTS FALLING DOWN INTO THE ELECTRICAL WIRING INCLUDING AIRBAG AREA. CONTINUES TO CRACK IN DIFFERENT AREAS. MAJOR PORTIONS OF THE DASH IS CAVING IN. COULD CAUSE GAUGE, LIGHTING, AIRBAG AND HEATING/COOLING PROBLEMS. *TR
NHTSA ODI #10445213
70,000 miles · Jan 12, 2012
Structure
THE DASHBOARD BEGAN EXPERIENCING MULTIPLE CRACKS, RESULTING IN SHARP EDGES AND PIECES THAT COULD INTERFERE WITH ELECTRICAL WIRING, CAUSING VARIOUS SAFETY RISKS. *TR
NHTSA ODI #10443587
Mileage unknown · Jan 6, 2012
Structure
SEVERELY CRACKED DASHBOARD. *TR
NHTSA ODI #10442750
Mileage unknown · Dec 8, 2011
Structure
CRACKED DASH. *TR
NHTSA ODI #10439083
Mileage unknown · Dec 7, 2011
Engine And Engine CoolingStructureInjury
MY DASH ON MY 2002 DODGE RAM HAS BEEN FALLING APART AND DROPPING INTO MY VENTS. IT IS SO BAD I HAD TO PUT CARPET OVER IT. NOW I'M HAVING HEATER REPAIRS DONE ON IT. I CALLED DODGE AND THEY WON'T DO A THANG ABOUT IT. I HAVE KIDS AND BOTH OF THEM HAVE CUT THEMSELVES ON THE SHARP PIECES ON THE DASH. I HAD TO TAKE ONE TO THE DR. DODG…
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MY DASH ON MY 2002 DODGE RAM HAS BEEN FALLING APART AND DROPPING INTO MY VENTS. IT IS SO BAD I HAD TO PUT CARPET OVER IT. NOW I'M HAVING HEATER REPAIRS DONE ON IT. I CALLED DODGE AND THEY WON'T DO A THANG ABOUT IT. I HAVE KIDS AND BOTH OF THEM HAVE CUT THEMSELVES ON THE SHARP PIECES ON THE DASH. I HAD TO TAKE ONE TO THE DR. DODGE NEEDS TO FIX THIS ON ALL THE TRUCK DASHES NOW. *TR
NHTSA ODI #10438953
Mileage unknown · Nov 18, 2011
Structure
CRASHED DASHBOARD! THE VENT COVERINGS ARE NO LONGER PRESENT AND HAVE FALLEN INTO THE AIR DUCTS. THERE ARE LARGE CRACKS STARTING FROM WHERE THE DASH MEETS THE WINDSHIELD AND EXTENDING OUT TO THE END OF THE DASH. THERE ARE TRIANGULAR HOLES WHERE THE DASH HAS FALLEN THROUGH. THERE ARE ROUGHLY 8 LARGE CRACKS, EACH HAVING ROUGHLY 3 O…
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CRASHED DASHBOARD! THE VENT COVERINGS ARE NO LONGER PRESENT AND HAVE FALLEN INTO THE AIR DUCTS. THERE ARE LARGE CRACKS STARTING FROM WHERE THE DASH MEETS THE WINDSHIELD AND EXTENDING OUT TO THE END OF THE DASH. THERE ARE TRIANGULAR HOLES WHERE THE DASH HAS FALLEN THROUGH. THERE ARE ROUGHLY 8 LARGE CRACKS, EACH HAVING ROUGHLY 3 OR 4 SMALLER CRACKS RADIATING PERPENDICULAR TO THE MAIN CRACKS. THE CRACKS ARE VERY SHARP, AND CAN CAUSE THE POTENTIAL FOR HARM. WHEN THE A/C IS TURNED ON, THERE HAS BEEN PIECES OF SMALL PLASTIC THROWN OUT OF THE DUCT. THIS IS A MAJOR HAZARD, ESPECIALLY WHEN DRIVING. ANOTHER PROBLEM WITH THE CRACKS AND HOLES IS THAT THERE IS NOW A CHANGE IN CONTRAST UPON REFLECTION FROM THE WINDSHIELD, WHICH IS VERY DISTRACTING. INSTEAD OF HAVING A CONSTANT TAN COLOR BEING REFLECTED, THERE IS TAN WITH BLACK INTERRUPTIONS. *TR
NHTSA ODI #10436414
40,000 miles · Oct 26, 2011
StructureUnknown Or Other
SERIOUSLY CRACKED DASHBOARD, NO WRECKS OR DAMAGE TO CAUSE THE CRACKS. *TT
NHTSA ODI #10432935
89,000 miles · Oct 23, 2011
Structure
DASH IS CRACKING IN MULTIPLE POINTS NEAR VENTS AND NOW COMING ACROSS THE TOP OF PASSENGER AIR BAG AREA. THERE IS SO MANY FINE CRACKS ACROSS POINT NEAR WINDSHIELD AND VENTS. IF AIR BAG WAS TO DEPLOY I FEEL THAT SHARDS OF DASH WILL BE FLYING WITHIN THE CAB DUE TO THE WAY THAT THE CRACK IS IN VICINITY OF AIRBAG. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
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