Structure. Review the 278 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

55 crash reports14 fire reports43 injury reports

Structure complaints

278 reports

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67,000 miles · Aug 21, 2007

Structure

ANOTHER DODGE DASHBOARD CRACKING. WHAT ARE THE DANGERS OF FLYING DASHBOARD PIECES IF THE AIRBAG(S) DEPLOY? ALSO, IF THE DASHBOARD ITSELF BREAKS DOWN SO EASILY UNDER UV EXPOSURE, HOW QUICKLY WILL THE COMPONENTS UNDER THE DASH DECOMPOSE? AND WHAT DANGERS DO THEY PRESENT? *TR

NHTSA ODI #10200407

Mileage unknown · Jul 16, 2007

Structure

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I HAVE PURCHASED A 2002 DODGE RAM 1500 AND I HAVE NOTICE NUMEROUS CRACKS IN MY DASHBOARD. THIS CRACKING STARTED IN 2005 AND NOW THE DASHBOARD IS FALLING APART AND CAN CAUSE ELECTRICAL PROBLEMS UNDERNEATH. FLORIDA REPORTS MANY CRACKED AND COLLAPSED DASHBOARDS ON DODGE/CHRYSLER VEHICLES. DODGE/CHRYSLER IS AWARE OF THIS SITUATION AND HAS NOT ACCEPTED ANY RESPONSIBILITY. THIS IS A MANUFACTURER DEFECT AND SHOULD BE REPAIR AT MANUFACTURER'S EXPENSES. IN ADDITION, I STILL MAKE PAYMENTS ON THIS VEHICLE. I BELIEVE FURTHER INVESTIGATION SHALL BE MADE.*VO *TR

NHTSA ODI #10196501

Mileage unknown · Jul 16, 2007

Structure

I HAVE A DODGE RAM PICKUP YEAR 2002 AND THE DASHBOARD OF THIS TRUCK IS DAMAGE (CRACK). THE DASHBOARD STARTED TO CRACK FEW YEARS AGO, BUT NOW IS FALLING APART IN PIECES. IT IS INCREDIBLE HOW THE DASHBOARD HAD DAMAGE IN ONLY FEW YEARS OF CAR BUILD. I WOULD LIKE THIS PROBLEM TO BE FIXED. *TR

NHTSA ODI #10196443

40,000 miles · Jun 29, 2007

Structure

CORRODED DASHBOARD. AS OF TWO YEARS AGO THE DASHBOARD HAS LITERALLY BEEN CRACKING INTO SMALL PIECES EXPOSING THE INTERNAL WIRING/AIRBAG EQUIPMENT, WHICH WILL HAVE THE TENDENCY TO CAUSE DEFECTS WITH HEADLAMPS, ENGINE FAILURE, ETC. *AK

NHTSA ODI #10195007

Mileage unknown · Jun 25, 2007

Structure

2002 DODGE RAM WITH CRACKED DASHBOARD. *AK

NHTSA ODI #10194159

60,000 miles · Jun 18, 2007

Structure

2002 DODGE RAM DASHBOARD WAS DEFECTIVE. IT CRACKED AND FELL IN. *AK

NHTSA ODI #10193625

Mileage unknown · Jun 13, 2007

Structure

WE OWN A 2002 DODGE RAM 1500 AND THE DASHBOARD HAS SEVERE CRACKED. THIS WAS NOT CAUSED BY ANYTHING THAT WE HAVE DONE, AND WE COULD NNOT AFFORD AND DO NOT FEEL THAT WE SHOULD HAVE TO PAY TO GET IT FIXED. WE HAVE BEEN INFORMED FROM OTHER PEOPLE THAT THEY HAD THE SAME PROBLEM. RESEARCH DONE ON THE INTERNET SHOWED THAT IT IS A W…

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NHTSA ODI #10193133

38,000 miles · May 31, 2007

Structure

2002 DODGE RAM 1500 QUAD CAB (NEW BODY STYLE) DEVELOPED LARGE CRACKS IN THE DASH. THE VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENTS OR BEEN TAKEN OFF THE ROAD. VEHICLE HAS 38,000 MILES AND IS ONLY DRIVEN THREE TIME A WEEK FOR 15 MILES. *TR

NHTSA ODI #10192179

59,000 miles · May 21, 2007

Structure

DASHBOARD FAILURE IN 2002 DODGE RAM 1500. *AK

NHTSA ODI #10191344

Mileage unknown · May 11, 2007

Structure

I OWN A 2002 DODGE RAM 1500. APPARANTLY, I AM NOT THE ONLY ONE WITH THIS VEHICLE THAT HAS CRACKS ON THE DASHBOARD. THIS IS NOT A RECALLED ITEM, BUT WITH AS MANY COMPLAINTS THAT I HAVE SEEN ON LINE, IT IS A PROBLEM THAT CAN BECOME SERIOUS AND DESTROY OTHER PARTS UNDERNEATH.*AK

NHTSA ODI #10190524

Official recalls

03V504000 · Tires

Dec 10, 2003

ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

Consequence & remedy

Consequence: Not supplied

Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

03V077000 · Visibility:rearview Mirrors/devices:exterior

Mar 10, 2003

ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.

Consequence & remedy

Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

03V078000 · Steering:column

Mar 10, 2003

ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE02096 · Rear Axle Failure

Opened Dec 26, 2002 · Closed May 15, 2003

Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit