TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THE INSTRUMENT PANEL COVER FAILED AND THE PANEL BROKE INTO PIECES, CAUSING THE ELECTRONIC DOOR LOCKS TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND ADVISED THAT THE HEAT WAS CAUSING THE INSTRUMENT PANEL PLASTIC COVERING TO DETERIORATE. THE…
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TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THE INSTRUMENT PANEL COVER FAILED AND THE PANEL BROKE INTO PIECES, CAUSING THE ELECTRONIC DOOR LOCKS TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND ADVISED THAT THE HEAT WAS CAUSING THE INSTRUMENT PANEL PLASTIC COVERING TO DETERIORATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 94,000. UPDATED 8/29/11 *CN UPDATED 09/21/11
NHTSA ODI #10408641
149,999 miles · Jun 14, 2011
SeatsStructure
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE FRONT DRIVER SEAT UNEXPECTEDLY RECLINED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS CRACKED IN VARIOUS …
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE FRONT DRIVER SEAT UNEXPECTEDLY RECLINED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS CRACKED IN VARIOUS LOCATIONS. THE FAILURE MILEAGE WAS 149,999. UPDATED 09/15/11 *BF UPDATED 09/26/11
NHTSA ODI #10406283
70,000 miles · Jun 9, 2011
Structure
2002 DODGE RAM 1500. DASHBOARD HAS CRACKED AND IS CONTINUING TO NOT ONLY CRACK BUT TO DISINTEGRATE. IT HAS LARGE HOLES IN IT WHERE THE PLASTIC HAS FALLEN OFF LEAVING VERY SHARP IRREGULAR SECTIONS. SOME PIECES HAVE FALLEN OFF, AND SOME HAVE FALLEN IN,... INTO THE DUCTS AND CAVITIES UNDER THE DASHBOARD COVERING. I BELIEVE IT IS A …
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2002 DODGE RAM 1500. DASHBOARD HAS CRACKED AND IS CONTINUING TO NOT ONLY CRACK BUT TO DISINTEGRATE. IT HAS LARGE HOLES IN IT WHERE THE PLASTIC HAS FALLEN OFF LEAVING VERY SHARP IRREGULAR SECTIONS. SOME PIECES HAVE FALLEN OFF, AND SOME HAVE FALLEN IN,... INTO THE DUCTS AND CAVITIES UNDER THE DASHBOARD COVERING. I BELIEVE IT IS A DANGER TO DRIVER AND ESPECIALLY TO PASSENGER OF THE VEHICLE IN THE EVENT OF AN ACCIDENT, CRASH OR EVEN A SUDDEN STOP. IT AFFECTS THE WORKING OF THE FRONT WINDOW DEFROSTER AS SOME OF THE PIECES HAVE FALLEN INTO THE DUCTWORK. I HAVE SEARCHED THE INTERNET AND THIS IS A WIDESPREAD PROBLEM IN ALL PARTS OF THE COUNTRY. REPLACEMENT OF THE DASHBOARD IS OVER $1000. I THINK THAT DODGE SHOULD HELD BE RESPONSIBLE FOR THE SHODDY MATERIALS USED IN THE MAKING OF THIS DASHBOARD. *TR
NHTSA ODI #10405808
85,000 miles · Jun 7, 2011
Structure
THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKED INTO MANY SHARP, LOOSE PIECES. AT THIS POINT, IT'S NOT HELD TOGETHER BY ANYTHING. MY CONCERN IS THAT IN THE EVENT OF AN ACCIDENT, THE PIECES COULD CAUSE INJURY TO ANY VEHICLE OCCUPANTS. IT'S BEEN CRACKED SINCE 2008 WHEN THE VEHICLE WAS APPROXIMATELY 6 YEARS OLD. A FRIEND HAS THE…
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THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKED INTO MANY SHARP, LOOSE PIECES. AT THIS POINT, IT'S NOT HELD TOGETHER BY ANYTHING. MY CONCERN IS THAT IN THE EVENT OF AN ACCIDENT, THE PIECES COULD CAUSE INJURY TO ANY VEHICLE OCCUPANTS. IT'S BEEN CRACKED SINCE 2008 WHEN THE VEHICLE WAS APPROXIMATELY 6 YEARS OLD. A FRIEND HAS THE SAME MAKE/MODEL AND HAS THE SAME PROBLEM. *TR
NHTSA ODI #10405527
59,680 miles · May 23, 2011
Structure
I HAVE A 2002 DODGE RAM 1500 AND MY DASHBOARD IS CRACKED FROM ONE END TO THE OTHER. THERE IS ALSO A HOLE WHICH MEASURES 9" LONG AND 3 1/2" WIDE. I BELIEVE UNDER THE RIGHT SITUATION THIS COULD CAUSE SERIOUS BODILY HARM. *TR
NHTSA ODI #10402360
92,000 miles · May 9, 2011
Structure
CRACKED DASHBOARD, WHEN I BOUGHT THIS TRUCK IT HAD A SMALL CRACK IN THE BOARD NOW A YEAR LATER IT HAVE ABOUT 8 CRACKS, I GOT A COVER FOR THE DASHBOARD, WAITING TO SEE IF THE MANUFACTURER WILL ISSUE A RECALL FOR THIS PROBLEM. *TR
NHTSA ODI #10399613
100,000 miles · Mar 25, 2011
Structure
2002 DODGE RAM QUAD CAB - REPORTING THE CRACKING OF THE DASH BOARD, THERE HAS BEEN NO DAMAGE TO THE DASH, THE RAM WAS KEPT IN A COVERED GARAGE AND STILL HAS SEVERAL CRACKS COMPLETE ACROSS THE DASH. THE BROKEN AND LOOSE PLASTIC PARTS COULD POSE A SAFETY HAZARD. *TR
NHTSA ODI #10392905
80,000 miles · Mar 16, 2011
Structure
THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKING IN MULTIPLE PLACES. I'VE CALLED EVERY DODGE DEALER IN TOWN, AND I'VE BEEN TOLD THAT NEITHER THEY NOR DODGE WILL TAKE CARE OF THIS. *TR
NHTSA ODI #10390406
75,000 miles · Feb 10, 2011
Structure
CRACKED DASHBOARD. DANGEROUS DUE TO SHARP EDGES AND POSSIBLY INTERFERING WITH OPERATION OF AIRBAGS. *TR
NHTSA ODI #10381487
120,000 miles · Feb 6, 2011
Electrical SystemStructure
DASHBOARD CRACKING AND HOLES IN IT. ENGINE WON'T SHIFT GEARS NOW AND DASHBOARD LIGHTS GO COMPLETELY OUT AT TIMES. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
2002 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year
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