HAVE HAD A CRACKED DASHBOARD FOR QUITE SOME TIME NOW, I HAVE FILED A COMPLAINT BEFORE AND COULD NOT GET A RESOLUTION FROM CHRYSLER/DODGE. MY DASHBOARD HAS CRACKED TO PIECES CAUSING A SAFETY HAZARD. FINALLY MY ELECTRICAL SYSTEMS HAVE STARTED TO MALFUNCTION DUE TO THE PIECES OF MY FALLEN DASHBOARD FALLING ON ELECTRICAL COMPONENTS,…
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HAVE HAD A CRACKED DASHBOARD FOR QUITE SOME TIME NOW, I HAVE FILED A COMPLAINT BEFORE AND COULD NOT GET A RESOLUTION FROM CHRYSLER/DODGE. MY DASHBOARD HAS CRACKED TO PIECES CAUSING A SAFETY HAZARD. FINALLY MY ELECTRICAL SYSTEMS HAVE STARTED TO MALFUNCTION DUE TO THE PIECES OF MY FALLEN DASHBOARD FALLING ON ELECTRICAL COMPONENTS, THERE WAS A SMALL SHORT/FIRE THAT CAUSED MY CRUISE CONTROL TO STOP WORKING AND MY DASH LIGHTS ALSO. I FEEL IT HAS BEEN LONG ENOUGH AND SOMETHING NEEDS TO BE DONE BEFORE, SOMEONE NOT AS LUCKY AS ME, GETS REALLY HURT FROM THIS SAFETY HAZARD ISSUE THAT HAS HAUNTED US DODGE RAM OWNERS FOR A LONG TIME. WE NEED TO GET OUR DASHBOARD REPLACED ASAP. *TR
NHTSA ODI #10423116
Mileage unknown · Aug 31, 2011
Structure
DASH BOARD IS CRACKED ABOVE PASSENGER SIDE AIR BAG.
NHTSA ODI #10423671
147,299 miles · Aug 25, 2011
Structure
I PURCHASED A 2002 DODGE RAM IN 2007, IN THE PAST YEAR I HAVE NOTICED TWO CRACKS IN THE DASHBOARD. *TR
NHTSA ODI #10421461
90,012 miles · Aug 25, 2011
Structure
02 DODGE RAM 1500 CRACK DASHBOARD WITH SHARP EDGES MY YEARS OLD SON CUT HIS INDEX FINGER WHILE INSIDE MY TRUCK. *TR
NHTSA ODI #10421414
70,000 miles · Aug 24, 2011
Structure
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE ENTIRE LENGTH OF THE DASHBOARD SURFACE EXHIBITED CRACKS. THE VEHICLE WAS NOT REPAIRED FOR THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE DEFECT WAS A COMMON ISSUE WITH THIS VEHICLE MODEL YEAR. THE APPROXIMATE FAILUR…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE ENTIRE LENGTH OF THE DASHBOARD SURFACE EXHIBITED CRACKS. THE VEHICLE WAS NOT REPAIRED FOR THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE DEFECT WAS A COMMON ISSUE WITH THIS VEHICLE MODEL YEAR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10421279
38,000 miles · Aug 23, 2011
Structure
2002 DODGE RAM 1500 DASHBOARD CRACKED FALLING TO PIECES JUST AFTER 3 YEARS DODGE TOLD ME IT WAS NOT COVERED UNDER WARRANTY AND A COMMON COMPLAINT. *TR
NHTSA ODI #10421237
Mileage unknown · Aug 23, 2011
Structure
DASH BOARD CRACKS AND BUSTING INTO PIECES--RADIATOR CRACKED--AIR CONDITION COOLER FAN. *TR
NHTSA ODI #10421225
60,000 miles · Aug 23, 2011
Structure
DASH IN MY 2002 DODGE RAM 1500 IS CRACKED. *TR
NHTSA ODI #10421202
100,000 miles · Aug 23, 2011
Structure
2002 DODGE RAM - QUAD CAB DASH BOARD CRACKED. ONLY OWNER AND NO COMPLAINTS ON OVERALL PERFORMANCE OF THE TRUCK. BUT ALMOST OVER NIGHT THE DASHBOARD DEVELOPED NEARLY A DOZEN CRACKS ALL THE WAY ACROSS. *TR
NHTSA ODI #10421169
Mileage unknown · Aug 23, 2011
Structure
DASHBOARD IS CRACKING UP. BIG PIECE ARE FALLING DOWN IN BEHIND THE INSTRUMENT PANEL . HAVE TALKED TO MY LOCAL DEALER AND THE SAY THERE IS NOTHING THEY CAN DO ABOUT IT. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
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