SINCE DECEMBER OF 2001 VERIZON HAS HAD (6) DODGE FULL SIZE VANS INVOLVING 1998-2001 B VANS. ALL (6) FIRES APPEAR TO HAVE STARTED UNDER THE HOOD. ALL (6) VANS ARE EQUIPPED WITH THE KELSEY HAYES EBC 325 ANTI-LOCK BRAKE SYSTEMS. THREE OF THE FIRES OCCURRED IN THE ABS CONTROLLER AREA OF THE ENGINE COMPARTMENT WITHOUT THE ENTIRE TRUC…
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SINCE DECEMBER OF 2001 VERIZON HAS HAD (6) DODGE FULL SIZE VANS INVOLVING 1998-2001 B VANS. ALL (6) FIRES APPEAR TO HAVE STARTED UNDER THE HOOD. ALL (6) VANS ARE EQUIPPED WITH THE KELSEY HAYES EBC 325 ANTI-LOCK BRAKE SYSTEMS. THREE OF THE FIRES OCCURRED IN THE ABS CONTROLLER AREA OF THE ENGINE COMPARTMENT WITHOUT THE ENTIRE TRUCK GOING UP IN FLAMES BECAUSE THE DRIVERS WERE ABLE TO HAVE THE FIRES EXTINGUISHED BEFORE THE FIRES GOT A REAL GOOD START. THREE OF THE FIRES HAPPENED WHILE THE VEHICLES WERE UNATTENDED AND THE VEHICLES WERE TOTALLY DESTROYED. ON SEPT. 4TH, 2003 A 2002 DODGE VAN WAS REPORTED BY THE DRIVER TO HAVE THE ABS PUMP RUNNING CONTINUALY FOR OVER 2 HOURS. THE ABS PUMP WAS EXTREMELY HOT. HAD TO DISCONNECT THE BATTERY TO SHUT THE PUMP OFF. WHEN THIS VAN WAS BROUGHT INTO THE VERIZON GARAGE THE ABS LIGHT AND THE BRAKE WARNING LIGHTS WERE ILLUMINATED IN THE INSTRUMENT CLUSTER AND THE ABS PUMP WAS RUNNING CONTINUALLY. THE VAN WAS TOWED TO ROTHROCK DODGE IN ALLENTOWN, PA.,ON 9-5-03 AND LEFT WITH DANNY DAVID FOR DIAGNOSIS. WHEN THE SCAN TOOL WAS CONNECTED TO THE ABS SYSTEM THEY FOUND (2) CODES, MAIN RELAY OPEN AND PUMP MOTOR CIRCUIT OPEN. AT THIS TIME NO REPAIRS HAVE BEEN COMPLETED ON THIS VEHICLE UNTIL CHRYSLER AND A VERIZON FLEET TECH. SUPPORT SPECIALIST CAN LOOK INTO THIS CASE. CONTACT PERSONS AT VERIZON ARE AS FOLLOWS; TOM SPEZIO 732-493-9902 BOB PRINCE 410-760-8836 FRED PLETSCHER 610-264-0685. *AK
NHTSA ODI #10037452
1,600 miles · Jan 22, 2003
Service Brakes, AirCrash
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE BRAKES. WHILE DRIVING THE VEHICLE ON THE SNOW CONSUMER FEELS THAT ONLY THE FRONT BRAKES WORK BUT NOT THE REAR ONES. DEALER WAS CONTACTED AND STATED THAT THERE IS NO PROBLEMS WITH IT. TS
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
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