2002 Dodge RAM 1500

HELLO, I HAVE JUST BOUGHT A 2002 DODGE RAM 1500 TRUCK FROM MY FATHER IN-LAW. BEFORE HE SOLD IT TO ME HE MENTIONED THAT THE AIR BLOWER FOR THE AIR CONDITIONING AND HEATER DOESN'T WORK. HE SAID IT WAS A RECALL THAT HE NEVER TOOK IN TO GET SERVICED. SO I LOOKED THE TRUCK UP ON THE WEBSITE WWW.RECALLS.GOV. AND SURE ENOUGH THERE IT WAS. A RECALL ON THE STEERING COLUMN ELECTRICAL CONNECT. NOW I REMEMBER RIDING WITH MY FATHER IN LAW AND HE WOULD BE CONSTANTLY MOVING THE STEERING WHEEL UP AND DOWN USING THE TILT WHEN THE AIR CONDITIONING WOULD CUT OFF AND THAT MADE IT TURN BACK ON. THE PROBLEM IS IS WHEN I GET ON THE DODGE SITE AND SEARCH FOR RECALLS USING THE VIN NUMBER THIS RECALL DOESN'T SHOW UP. I CALLED A DEALERSHIP AND THEY SAID IT DIDN'T SHOW UP EITHER. I FIND IT A LITTLE ODD THAT MY TRUCK DOESN'T SHOW THIS RECALL IS NEEDED WHEN IT IS VERY OBVIOUS THAT THIS STEERING COLUMN ELECTRICAL CONNECT IS THE VERY ISSUE I'M HAVING. AND I RECALL THAT MY FATHER IN LAW HAS HAD THIS ISSUE FOR A LONG TIME MAYBE NOT LONG AFTER HE BOUGHT THE TRUCK NEW. I THINK MY TRUCK SHOULD BE HONORED THIS RECALL SERVICE BEINGS IT IS A SAFETY HAZARD. THANKS FOR YOUR TIME. *JS

DASHBOARD STARTED CRACKING IN 2010 AND HAS PROGRESSIVELY GOTTEN WORSE. IT NOW HAS OPEN HOLES AND COMPLETELY CRACKED. AND SINCE THE LAST FEW MONTHS IT IS CAUSING ELECTRICAL FAILURE AND DANGEROUS TO DRIVE. THIS SITUATION I HAVE NOW FOUND OUT TO BE VERY COMMON FOR MY TRUCK AND NOW REALIZE THAT THIS IS NOT COMMON WEAR FOR THIS OR ANY OTHER VEHICLE. CHRYSLER HAS TOLD ME THEY ARE NOT EXCEPTING ANY RESPONSIBILITY FOR THE PRODUCT FAILURE AND THAT IT'S UP TO ME TO PAY FOR THE COSTLY REPAIRS. THIS IS UNACCEPTABLE AS THIS PROBLEM IS CLEARLY A PRODUCT DEFECT THAT THEY ARE AWARE OF AND SHOULD AT NO COST TO THE CONSUMER BE FIXED. *TR

DRIVING ON FLAT SURFACE STREET, HEARD LOUD POPPING NOISE. LATER REALIZED IT WAS THE DASH POPPING AND NOTICED MULTIPLE STRAIGHT CRACKS BEGINNING IN THE CORNERS OF DASH VENTS, GRADUALLY EXPANDING. CREATES MULTIPLE SMALL, SHARP SHARDS OF PLASTIC. POTENTIAL FOR NUMEROUS PROJECTILES OF PLASTIC IF EVER THE AIRBAGS WERE TO DEPLOY NOT TO MENTION NOW THAT THE ENTIRE DASH IS WEAKENED SMALL PARTS INTERMITTENTLY FALL INTO THE DASH AREA CAUSING ELECTRICAL PROBLEMS WITH ALL THE GAUGES, CAUSING WARNING LIGHTS TO ILLUMINATE AND POTENTIAL FOR FIRE IS OBVIOUS CONSIDERING OTHER DODGE RECALLS FOR WIRING PROBLEMS IN THIS MODEL TRUCK. *JS

THERE WAS AN ELECTRICAL FAILURE IN THE WIRING SYSTEM FROM THE FUSE BLOCK THIS IS KNOWN TO BE A COMMON PROBLEM WITH THE DODGE RAMS THE ABS LIGHT, BRAKE LIGHT AND AIRBAG LIGHT AS WELL AS THE ENGINE LIGHT ALL COME ON ALSO THE ODOMETER AND SPEEDOMETER ALSO STOP WORKING. THIS STOPS THE ABS SYSTEM FROM WORKING AS WELL AS THE AIRBAGS I HAVE HAD TO CHANGE THE FUSE BLOCK AS WELL AS THE REAR SPEED SENSOR, AND THE DASH CLUSTER BECAUSE OF THIS OVER A THREE YEAR PERIOD NOW, THE FIRST TIME ALL OF MY LIGHTS STOPPED WORKING AS WELL AS THE DASH GAUGES AND DOOR LOCKS. WHY IS THIS AND ONGOING PROBLEM WITH THIS AND NOTHING SEEMS TO GET DONE ABOUT IT THE FIRST TIME I GOT A COPY OF A SERVICE BULLETIN AND DODGE TRIED TO TELL ME IT WAS ONLY GOOD FOR DIESEL MODELS AND I HAVE THE SAME ISSUES. THERE SEEMS TO BE A REAL HISTORY OF THESE PROBLEMS WITH THIS VEHICLE AND THE DEALERS ARE ALL AWARE OF THIS. *TR

I WAS JUST DRIVING ALONG, CRACK MY DASH CRACKED FROM FRONT END TO ALMOST THE BACK. THE CRACK CAUSED ME TO JUMP SWERVE MY TRUCK ALMOST CAUSING AN ACCIDENT. DODGE HAS BEEN NO HELP AND MY DASH HAS DETERIORATED EVEN MORE EVER SINCE, I'M GETTING VERY WORRIED IT MIGHT AFFECT THE AIR BAGS AS ALL THE DASH PIECES FALL INTO THE RECESS WHERE THE AIR BAGS ARE WHICH WOULD BE A BAD THING SHOULD THERE BE AN ACCIDENT. *TR

HI, I READ AN ARTICLE BY CHANNEL 6 NEWS PROBLEM SOLVERS IN ORLANDO, FLORIDA. THAT DID A REPORT ON DASHBOARDS COLLAPSING IN 2002 DODGE RAM AND OTHER MODELS. IN THE ARTICLE, IT SHOWED THAT DODGE WAS REPLACING THE DASHBOARDS AT A COST OF $100 TO THE CUSTOMER. 2 YEARS AFTER I BOUGHT MY TRUCK, MY DASH STARTED CRACKING. A FRIEND OF MINE HAD A 2003 QUAD CAB AND HE WAS EXPERIENCING CRACKS IN HIS DASH IN THE EXACT SAME SPOTS. A YEAR LATER HE TRADED HIS TRUCK IN AND I STILL HAVE MINE. MY DASH IS STILL CONTINUING TO CRACK TO THIS DAY. SINCE MY DASH STARTED CRACKING, I HAVE HAD OTHER PROBLEMS WITH MY TRUCK. MY STEREO IS MESSING UP. MY A/C AND BLOWER MOTOR DON'T WORK RIGHT. MY HEATER CORE LEAKS. IN SUMMER TIME I HAVE NO A/C. IN WINTER I HAVE NO HEAT AND NO WINDOW DEFROSTER. WHEN IT RAINS, I HAVE NO DEFROSTER. THESE ARE A SAFETY ISSUE IF I CANT SEE WHERE IM DRIVING. FOR THE PAST 2 YEARS, I'VE BEEN TRYING TO GET DODGE TO REPLACE MY DASH. THEY WILL REPLACE IT ONLY AT FULL COST TO ME! WILL YOU FINALLY FORCE DODGE INTO RECALLING THESE 01-04 DODGE RAM, DAKOTA AND DURANGO DASHBOARDS???????????????????????. *TR

AIR CONDITIONING WORKS FINE, AS LONG AS THE VEHICLE IS MOVING. WHEN STOPPED AT TRAFFIC LIGHTS OR INTERSECTIONS, THE A/C GETS WARM, AS IF THE CONDENSER IS NOT WORKING. WHEN STARTING UP AGAIN, IT GETS COLD AFTER A BIT OF TIME. SEARCHED THE INTERNET, AND FOUND THIS IS A PROBLEM THAT OCCURS OFTEN, AND MANY SAID CHECK THE FUSE #39. ON AUG. 1, I CHECKED THE FUSE, AND FOUND THAT THE PLASTIC AND METAL PARTS OF THE FUSE HAD MELTED ONTO THE SPOT IT WAS PLUGGED INTO. ALL OF THE OTHER FUSES SEEM TO BE FINE, BUT THERE IS A TINY CHUNK OF METAL I CANNOT REMOVE FROM THE FUSEBOX TO PLUG IN ANOTHER FUSE, NOR DO I WANT TO PLUG IN ANOTHER FUSE, AS I DON'T KNOW WHY THE PREVIOUS ONE MELTED. I AM NOT SURE IF THIS IS COVERED IN ANY RECALLS. ALSO, WHEN I TRIED TO HAVE THE TRUCK INSPECTED, IT FAILED FOR THE CHECK ENGINE LIGHT, AND THERE ARE SEVERAL RECALLS LISTED IN THE POSSIBLE CAUSE LIST FOR THE CODE THAT REGISTERED IN THE INSPECTION MACHINE. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE KEYS COULD BE EASILY REMOVED FROM THE IGNITION WHILE DRIVING OR WHEN ANY GEAR. OCCASIONALLY, THE VEHICLE COULD NOT BE SHIFTED INTO PARK, CAUSING THE VEHICLE TO ACCELERATE BACKWARD. THE DEALER WAS NOTIFIED OF THE ISSUE WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 208,000.