WHEN I TURN ON THE HEATER THE BLEND DOOR AND ACTUATOR MAKE A POPPING SOUND WHEN TURNED HEAT ON , BLEND DOORS BROKEN AND ACTUATOR NOT WORKING PROPERLY. IT OCCURS WHILE VEHICLE STATIONARY AND IN MOTION WHEN HEAT IS TURNED ON.
2002 Dodge RAM 1500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Dodge RAM 1500 do not stand out strongly from the model-year median of 520.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 1500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
584 reports with mileage · 231 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 278 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
93 reportsI WAS ON MY WAY HOME FROM PICKING UP MY PAYCHECK DRIVING ON THE HIGHWAY IN THE FAST LANE DOING AROUND 70 MPH WHEN ALL OF A SUDDEN MY TRUCK SHUT DOWN WITH NO WARNING AND THEN RESTARTED. I IMMEDIATELY GOT OFF OF THE HIGHWAY AND TOOK BACK ROADS. ABOUT 1.5 MILES FROM MY HOME AT A RED LIGHT THE TRUCK ONCE AGAIN SHUT DOWN COMPLETELY, …
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I WAS ON MY WAY HOME FROM PICKING UP MY PAYCHECK DRIVING ON THE HIGHWAY IN THE FAST LANE DOING AROUND 70 MPH WHEN ALL OF A SUDDEN MY TRUCK SHUT DOWN WITH NO WARNING AND THEN RESTARTED. I IMMEDIATELY GOT OFF OF THE HIGHWAY AND TOOK BACK ROADS. ABOUT 1.5 MILES FROM MY HOME AT A RED LIGHT THE TRUCK ONCE AGAIN SHUT DOWN COMPLETELY, NO ENGINE, NO ELECTRIC, NOTHING, IT WAS COMPLETELY DEAD ON A FAIRLY BUSY ROAD. I HAD TO HAVE THE TRUCK TOWED HOME AND HAVE NOT BEEN ABLE TO GET IT STARTED AT ALL. I WENT ONLINE TO SEE WHAT MIGHT BE THE CAUSE AND HAVE FOUND MANY RELATED CASES TO WHAT I AM DEALING WITH.
DASHBOARD CRACKED, LAMP LIGHT IS ON AND ALARM KEEPS DINGING. CHECKED ALL LIGHTS AND THEY ARE ALL WORKING.
ON JULY 8, 2012, THE MOTHER CARRIED HER 2 YEAR-OLD DAUGHTER TO HER HUSBAND'S PARKED 2002 DODGE RAM 1500 PICKUP EQUIPPED WITH A MANUAL TRANSMISSION. THE MOTHER OPENED THE PASSENGER DOOR, INSERTED THE IGNITION KEY INTO THE IGNITION SWITCH, TURNED THE KEY AS THE MOTHER WAS TRYING TO ACTIVATE THE AIR CONDITIONER AND COOL THE VEHICLE…
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ON JULY 8, 2012, THE MOTHER CARRIED HER 2 YEAR-OLD DAUGHTER TO HER HUSBAND'S PARKED 2002 DODGE RAM 1500 PICKUP EQUIPPED WITH A MANUAL TRANSMISSION. THE MOTHER OPENED THE PASSENGER DOOR, INSERTED THE IGNITION KEY INTO THE IGNITION SWITCH, TURNED THE KEY AS THE MOTHER WAS TRYING TO ACTIVATE THE AIR CONDITIONER AND COOL THE VEHICLE DOWN BEFORE HER HUSBAND CAME OUT TO DRIVE THEM HOME FROM CHURCH.THE VEHICLE WAS IN 1ST GEAR AND LURCHED FORWARD WHEN THE KEY WAS TURNED.THE SPEED OF 2 MPH AT TIME OF INCIDENT IS AN APPROXIMATION ONLY. THE MOTHER WAS STRUCK BY THE MOVING VEHICLE WHICH KNOCKED HER CHILD FROM HER ARMS TO THE PAVEMENT. THE CHILD SUFFERED SEVERE HEAD TRAUMA AND WAS REMOVED TO THE HOSPITAL BY AMBULANCE. THE CHILD LATER DIED IN THE EMERGENCY ROOM. THE ACCIDENTAL DEATH WAS CAUSED BY FAILURE OF THE CLUTCH IGNITION INTERLOCK SAFETY SWITCH, COMPRESSION SPRING, AND ATTENDANT PARTS. THIS IS THE SAME DEFECT INVOLVED IN RECALL NO.14V795000 AND IS AT LEAST THE SECOND DEATH CAUSED BY THIS SAME DEFECT. THE ONLY DIFFERENCE IS THAT RECALL NO. 14V795000 COVERS VEHICLES BACK TO ONLY 2004, AND THIS VEHICLE IS A 2002 MODEL YEAR. *TR
DASH BOARD HAS SHATTERED AND THE AIR CONDITION/HEATER DOES NOT BLOW. *TR
DASHBOARD BEGIN CRACKING AND FINALLY IN A COUPLE DAYS OF WEEKS BROKE APART COMPLETELY AS I HAD BEEN IN A CRASH.I CALLED THE COMPANY THEY SAID THE WARRANTY HAD EXPIRED.I TOLD THEM I HAVE 1992 FORD AEROSTAR WHOSE DASHBOARD WAS COMPLETELY .INTACT AND THAT IT WAS MUCH OLDER IT HAD TO BE A STRUCTURAL DEFECT. THEY OFFER TO PAY HALF …
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DASHBOARD BEGIN CRACKING AND FINALLY IN A COUPLE DAYS OF WEEKS BROKE APART COMPLETELY AS I HAD BEEN IN A CRASH.I CALLED THE COMPANY THEY SAID THE WARRANTY HAD EXPIRED.I TOLD THEM I HAVE 1992 FORD AEROSTAR WHOSE DASHBOARD WAS COMPLETELY .INTACT AND THAT IT WAS MUCH OLDER IT HAD TO BE A STRUCTURAL DEFECT. THEY OFFER TO PAY HALF WHICH MEANT I HAD TO PAY 500.00 DOLLARS, WHICH I DIDN'T HAVE. I FELT THEY SHOULD PAY ALL OF IT. ALSO THE AIRBAG LIGHT IS ON AND THE RPM ACCELERATE WITHOUT ME PUSHING THE GAS PEDAL.I TOOK MANY TIMES TO THE DEALERSHIP AND THEY SAID THEY WOULD FIX IT BUT THEY NEVER DID. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED T…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE TERMINAL BATTERY, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
I HAVE A 2002 DODGE RAM 1500 QUAD CAB AND HAVE HAD TO REPLACE ALL THE HEATING AND COOLING COMPONENTS IN THIS TRUCK IN THE PAST FEW YEARS. LAST YEAR I STARTED HAVING AN ISSUE WITH THE HEAT/AC NOT WORKING UNLESS THE STEERING WHEEL WAS IN THE UP POSITION. I HAD ALL THE PARTS TO THE CONTROL BOARD BEHIND THE DASH REPLACED, ALL NEW K…
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I HAVE A 2002 DODGE RAM 1500 QUAD CAB AND HAVE HAD TO REPLACE ALL THE HEATING AND COOLING COMPONENTS IN THIS TRUCK IN THE PAST FEW YEARS. LAST YEAR I STARTED HAVING AN ISSUE WITH THE HEAT/AC NOT WORKING UNLESS THE STEERING WHEEL WAS IN THE UP POSITION. I HAD ALL THE PARTS TO THE CONTROL BOARD BEHIND THE DASH REPLACED, ALL NEW KNOBS, ETC. STILL DIDN'T WORK. THEN WE STARTED DIVING INTO THESE SITES THAT TALK ABOUT ALL/ANY ISSUES THAT PEOPLE ARE HAVING WITH THIS MODEL TRUCK. SO WE SEE THAT WE NEED TO REPLACE THE REGISTER IN THE STEERING COLUMN. WELL THAT WORKED FOR ABOUT A WEEK AND NOW, AGAIN, IF I WANT AC/HEAT I HAVE TO RAISE THE STEERING UP AND DRIVE. NOT VERY SAFE!! ARE DEALERSHIPS HONORING RECALLS FOR THIS PART STILL? WHAT ABOUT ALL THE WIRING? DOES THAT NEED TO BE REPLACED TO STOP THE CONSTANT BLOWING UP OF THE REGISTER? THIS IS A GREAT LOOKING TRUCK BUT THE MONEY DUMPED INTO IT TO KEEP IT ON THE ROAD IS OUTRAGEOUS. I COULD HAVE PURCHASED TWO TRUCKS BY NOW. *TR
VEHICLE PROBLEM FIRST STARTED WHEN TURNING STEERING WHEEL TO THE RIGHT ENTIRELY. CURRENTLY VEHICLE AIRBAG LIGHT COMES ON AND OF THROUGH ALL RANGES OF STEERING. *JS
TL* THE CONTACT OWNS A 2002 DODGE RAM. THE CONTACT STATED THAT THE GEAR SHIFTER WOULD LOCK INTO ANY GEAR. ALSO, THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION KEY ALTHOUGHT THE VEHICLE WAS NOT IN PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE A…
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TL* THE CONTACT OWNS A 2002 DODGE RAM. THE CONTACT STATED THAT THE GEAR SHIFTER WOULD LOCK INTO ANY GEAR. ALSO, THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION KEY ALTHOUGHT THE VEHICLE WAS NOT IN PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. PAM
Official recalls
303V504000 · Tires
Dec 10, 2003
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
03V077000 · Visibility:rearview Mirrors/devices:exterior
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.
Consequence & remedy
Consequence: THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A MIRROR DETENT RETAINER KIT TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN ON APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
03V078000 · Steering:column
Mar 10, 2003
ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A WIRING HARNESS OVERLAY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Illustration