2002 Dodge RAM 1500

The contact owns a 2002 Dodge Ram 1500. The contact stated while attempting to turn on the heat in the vehicle, the HVAC system failed to operate as needed. The vehicle was taken to the dealer and the contact was informed that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated there was no recall for the failure. There was no additional assistance provided. The failure mileage was 50,000.

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. AN INDEPENDENT TOWING COMPANY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE WIRE HARNESS CONVERTIBLE BOX HAD A LOT OF CORROSION AROUND IT AND NEEDED TO BE REPLACED. A COLLISION SHOP WAS CONTACTED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

A FEW YEARS AFTER THE VEHICLE WAS PURCHASED, THE DASH BEGAN TO DEVELOP CRACKS AND HOLES. THIS HAS GOTTEN WORSE AND WORSE TO THE POINT WHERE A DASH COVER HAD TO BE PURCHASED TO AVOID THINGS FALLING DOWN BEHIND THE INSTRUMENT CLUSTER. CURRENTLY, THERE IS MORE MISSING THAN STILL IN PLACE IN THE VEHICLE. THIS IS A COMMON PROBLEM IN THIS GENERATION, AND DODGE HAS NOT ADDRESSED IT, OTHER THAN TO CLAIM IT IS STRICTLY COSMETIC. THE PLASTIC PIECES ARE EXTREMELY SHARP, AND HAVE RESULTED IN A NUMBER OF SUPERFICIAL CUTS WHEN WORKING ON THE DEFROST VENTS, OR WHEN ADJUSTING THE CARPETED DASH COVER. OTHER PIECES HAVE FALLEN INTO THE VENTS AND THEN BEEN EJECTED INTO BOTH DRIVER AND PASSENGER'S FACES WHEN THE AIR CONDITIONER/HEATER ARE TURNED ON. PIECES OF PLASTIC RATTLE BEHIND THE DASH, AND HAVE FALLEN INTO THE AIR CONDITIONER CONTROLS AND RADIO HARNESS, POSSIBLY BEING THE CAUSE OF THE FAILURE OF THE FRONT SPEAKERS (BUT NOT VERIFIED) IF THEY HAVE CUT THE WIRES. IF THE AIRBAG DEPLOYS, THE PERDON IN THE SEAT IS LIKELY TO BE BLINDED OR DISFIGURED FROM THE AMOUNT OF DANGEROUSLY SHARP SHRAPNEL, ASSUMING IT HAS NOT ALREADY BEEN CUT AND RENDERED USELESS. REPLACEMENT DASHES FROM DODGE ARE PRICED AT NEARLY $1,000, WHICH IS A RIDICULOUSLY EXORBITANT AMOUNT TO EXPECT CUSTOMERS TO PAY IN ORDER TO FIX A DEFECTIVE PRODUCT INSTALLED BY THE COMPANY. OVERLAYS OF DECENT QUALITY COST NEARLY A THIRD OF THAT.

INTERMITTENT TURN SIGNAL FAILURE. TURN LEFT SIGNAL ON, AND FLASH THEN RIGHT SIGNAL WILL OCCASIONALLY FLASH. SOMETIMES LEFT AND RIGHT WILL ALTERNATE. THIS IS NOT THE SAME AS EMERGENCY FLASHERS WHERE BOTH LIGHTS ARE ON AT THE SAME TIME. THIS IS DANGEROUS, I'M IN A LEFT TURN LANE WITH MY LEFT BLINKER ON BUT MY TRUCK IS TELLING OTHER DRIVERS THAT I WANT TO TURN RIGHT. THE FAILURE, ERRATIC BEHAVIOR IS RANDOM AND INTERMITTENT.

THE FCM AND PDC ARE EXTREMELY BAD ON THE 2002 DODGE. THEY CORRODE CAUSING YOUR BRAKE LIGHTS, BLINKERS, HEADLIGHTS AND EMERGENCY FLASHER NOT TO WORK. DODGE SHOULD HAVE BEEN MANDATED TO RECALL AND REPLACE BOTH PARTS ON EVERY TRUCK. THE CORROSION IS DO TO THE POOR DESIGN OF THE PDC "FUSE BOX" WITH HOLES IN THE BOTTOM ALLOWING WATER AND MOISTURE TO ENTER THE PDC AND START TO CORRODE. THIS IN TURN CAUSING THE FCM " FRONT CONTROL MODULE" TO SHORT OUT. THIS IS A SEVERE DANGER TO THE TRUCK OWNER AS WELL AS OTHER MOTORISTS AND PEDESTRIANS ON THE ROAD. THIS IS A VERY SERIOUS MATTER AND NEEDS TO BE LOOKED IN TO AND FIXED. I HAVE PERSONALLY EXPERIENCE THIS AND HAVE ALMOST BEEN HIT SEVERAL TIMES BY MOTORISTS BEHIND ME DO TO THE FACT MY TAILLIGHTS QUIT WORKING AND MY BLINKERS DID AS WELL. I HAVE REPLACED MY FCM AND PDC 4 TIMES ALREADY AND EACH ONE SHORTS OUT AFTER A YEAR. THAT'S $600-$1200 EACH TIME. DODGE IS RESPONSIBLE FOR THIS PROBLEM.