Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
490–25K
14125–50K
20050–75K
16575–100K
129100–150K
57150K+
741 reports with mileage · 371 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 548 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 95 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
65 crash reports34 fire reports65 injury reports
What owners actually said
1,112 reports
28,414 miles · Apr 1, 2004
Air BagsPower TrainCrash
THE REAR PASSENGER AXLE FAILED, HOWEVER THE MANUFACTURER/DEALER REFUSED TO HONOR THE WARRANTY. *JB THIS OCCURRED WHILE THE CONSUMER WAS GOING UP A MOUNTAIN WHEN THE VEHICLE SUDDENLY WENT OUT OF CONTROL, DROPPED TO THE GROUND AND WENT INTO A RIGHT TAIL SPIN. THE CONSUMER STRUCK ANOTHER VEHICLE ON THE LEFT REAR SIDE. *SC …
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THE REAR PASSENGER AXLE FAILED, HOWEVER THE MANUFACTURER/DEALER REFUSED TO HONOR THE WARRANTY. *JB THIS OCCURRED WHILE THE CONSUMER WAS GOING UP A MOUNTAIN WHEN THE VEHICLE SUDDENLY WENT OUT OF CONTROL, DROPPED TO THE GROUND AND WENT INTO A RIGHT TAIL SPIN. THE CONSUMER STRUCK ANOTHER VEHICLE ON THE LEFT REAR SIDE. *SC THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY. *JB
NHTSA ODI #10014622
Mileage unknown · Mar 29, 2004
Steering
CONSUMER STATED THAT WHEN S MAKING A TURN EITHER LEFT OR RIGHT HEARD A FUNNY NOISE. IT SOUNDED AS IF IT WAS A BROKEN BUSHING. ALSO, STEERING WHEEL WILL NOT TILT UP OR DOWN . SHE TOOK VEHICLE TO THE DEALER, AND WAS TOLD THAT THE STEERING WHEEL PROBLEM WAS NOT COVERED UNDER THE WARRANTY. CONSUMER THOUGHT THAT WARRANTY COV…
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CONSUMER STATED THAT WHEN S MAKING A TURN EITHER LEFT OR RIGHT HEARD A FUNNY NOISE. IT SOUNDED AS IF IT WAS A BROKEN BUSHING. ALSO, STEERING WHEEL WILL NOT TILT UP OR DOWN . SHE TOOK VEHICLE TO THE DEALER, AND WAS TOLD THAT THE STEERING WHEEL PROBLEM WAS NOT COVERED UNDER THE WARRANTY. CONSUMER THOUGHT THAT WARRANTY COVERED ALL PARTS OF THE VEHICLE BECAUSE SHE PURCHASED A BUMPER TO BUMPER EXTENDED WARRANTY. IN ADDITION, CONSUMER BELIEVED THAT VEHICLE WAS UNDER A RECALL. HOWEVER, SHE HAD NOT YET RECEIVED THE RECALL NOTICE FROM THE MANUFACTURER. *AK
NHTSA ODI #10065160
50,000 miles · Mar 29, 2004
Power Train
AT ABOUT 20000 MILES EXPERIENCED ABNORMAL SHIFTING DEALER REPLACED VALVE BODY ON 3/12/04 STARTED EXPERIENCING ABNORMAL SHIFTING AGAIN NOW VEHICAL HAS 50000 MILES NO WARRENTY TOOK IT TO TRANSMISISSION SHOP AND THEY HAD TO REBUILD VALVCE BODY TORQUE CONVERTOR AND TRANSMISSION AT A COST OF 2600.00. *AK
NHTSA ODI #10064107
51,000 miles · Mar 29, 2004
Seat Belts
TRUCK HAS SEAT BELTS BUILT INTO THE SEAT. THE BELT IS IN A TRACT WITH A PLASTIC HOUSING WITH SMOOTHED SIDES OVER THE MECHANISM'S SHARP EDGED SIDES. THE BELT HAS BEEN ABLE TO BECOME FRAYED FROM NORMAL USE AND THE PLASTIC HOUSING HAS NOT PROTECTED THE BELT. DID DISCUSS WITH COMPANY BUT TOLD THAT IT IS "OUT OF WARANTEE" AND THE DID…
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TRUCK HAS SEAT BELTS BUILT INTO THE SEAT. THE BELT IS IN A TRACT WITH A PLASTIC HOUSING WITH SMOOTHED SIDES OVER THE MECHANISM'S SHARP EDGED SIDES. THE BELT HAS BEEN ABLE TO BECOME FRAYED FROM NORMAL USE AND THE PLASTIC HOUSING HAS NOT PROTECTED THE BELT. DID DISCUSS WITH COMPANY BUT TOLD THAT IT IS "OUT OF WARANTEE" AND THE DID NOT OFFER TO INVESTIGATE IF THIS IS A DESIGN FLAW THAT HAS ALLOWED THE BELT TO BECOME PREMATURELY FRAYED. THIS IS A SAFETY CONCERN AS THE BELT MAY NOT BE STRUCTURELY SAFE. FEEL IT NEEDS TO BE INVESTIGATED AS A SAFETY ISSUE.*AK
NHTSA ODI #10064093
Mileage unknown · Mar 28, 2004
Suspension
VEHICLE HAS 59,000 MILES AND NEEDS UPPER AND LOWER BALL JOINTS. *JB
NHTSA ODI #10064045
Mileage unknown · Mar 25, 2004
SteeringSuspension
DUE TO ERRATIC OPERATION OF THE VEHICLE, THE OWNER HAD THE TRUCK INSPECTED BY A TECHNICIAN. UPON INSPECTING THE TRUCK, THE TECHNICIAN INFORMED THE CONSUMER THAT THE UPPER BALL JOINTS AND STEERING COLUMN NEEDED TO BE REPLACED. PLEASE PROVIDE DETAILS. *JB
NHTSA ODI #10064915
68,000 miles · Mar 23, 2004
Power Train
DODGE 4X4 QUAD CAB (2001), RIGHT FRONT BALL JOINT SNAPPED. IN THE FALL OF 2003 I WAS IN 4 WHEEL DRIVE AND TURNED TO THE LEFT FROM A PARKED POSITION WHEN THE BOLL JOINT SNAPPED ON THE RIGHT FRONT.*AK
NHTSA ODI #10063680
26,990 miles · Mar 23, 2004
Suspension
WHILE DRIVING THE VEHICLE'S STEERING WHEEL BECOME LOOSE. THE TECHNICIAN SERVICED THE TRUCK AND NOTICED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *NM *JB
NHTSA ODI #10059345
Mileage unknown · Mar 5, 2004
Suspension
WHILE DRIVING CONSUMER HEARD A CLUNKY NOISE COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO THE DEALER, AND DEALER COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
NHTSA ODI #10061512
13 miles · Feb 16, 2004
Power Train
TRANSMISSION WENT COMPLETLY OUT!! AFTER SEVERAL ATTEMPT TO HAVE IT FIXED BY THE DEALERSHIP BENNY BOYD IN LAMPASSAS TEXAS. I CONTACTED CHYSLER DAIMLER TO HAVE IT TAKEN CARE, THE REFUSED TO FIX IT.*AK
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE00025 · Rear Safety Belt Anchorage Disengagement
Opened Jul 6, 2000 · Closed Dec 27, 2000
Status: closed (inferred from source dates) · Seat Belts:rear/other
ALLEGE THAT BOTH REAR INBOARD SAFETY BELT ANCHORAGES WERE FOUND TO LACK PROPER ATTACHMENTS.
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