2001 Dodge RAM 1500

DT: THE HOOD FLEW UP WHILE DRIVING DOWN THE ROAD AT 30 MPH. THIS WAS THE FIRST INCIDENT. UPON INSPECTION THE WAS NOT WORKING. TOOK VEHICLE TO A DEALER, WHO SAID THE SECONDARY HOOD LATCH FROZE. REPAIRS WERE SCHEDULED AT THIS TIME. CONTACTED DAIMLER/CHRYSLER, WHO CLAIMED VEHICLE IT WAS NOT UNDER WARRANTY, AND THERE WAS NO RECALL. OWNER'S MANUAL SUGGESTED LUBRICATION AT OIL CHANGES, AND CONSUMER SHOULD CONATCT INSURANCE COMPANY. CONSUMER WISHED TO ADD THAT THERE WERE OTHER RECALLS ON OLDER DODGE MODELS FOR THE SAME ISSUE, BUT NOT ON THIS. *AK

DT: CALLER SAID THAT WHILE H DRIVING AND HE SMELLED SOMETHING BURNING AND THE STEERING WHEEL WAS PULLING TO THE LEFT. WHEN HE REMOVED THE WHEEL SAW THE FRONT DRIVER'S SIDE BOTTOM SLID FOR THE BRAKE SHOES WERE NOT LETTING THE SHOE SLID AWAY FROM THE ROTOR. DEALER SAID THERE WAS NO RECALL. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK

DT: 2001, DODGE, RAM, CONSUMER CALLED THE MANUFACTURER AND TOLD THEM THAT VEHICLE WAS USING ABOUT 2-3 QUARTS OF OIL WEEKLY. MANUFACTURER CALLED THE DEALERSHIP AND INDICATED THERE WERE NO RECORDS OF ANYONE HAVING THIS PROBLEM. TOOK VEHICLE TO LAUREL VALLEY DODGE IN LATROBE, PA. THEY HAD SEVERAL COMPLAINTS ABOUT A PAPER GASKET BETWEEN THE MANIFOLD AND THE HEADS LEFT A HOLE THERE, AND IT WAS DUMPING OIL INTO THE MANIFOLD, AND BURNING THE OIL. DEALER SAID THEY COULD TAKE THE PAPER GASKET OUT AND PUT A METAL GASKET AT THE COST OF $600.00. CONSUMER WAS TOLD THERE WAS NO RECALLS ON THIS PROBLEM. THE ENGINE WAS STILL RUNNING AND HAD NOT SEIZED AS OF YET.*AK

RE:"SERVICE ISSUE" UPON PURCHASE, WAS TOLD BY DEALER NO CODES, YET RECIEVED CONSTANT ENGINE WARNING LIGHT. ANOTHER DEALER IN S.C. ADDY DODGE, CHARGED $270 TO FIX,WHILE ON VACATION THERE WHICH MADE THE PROBLEM WORSE BY ILLUMINATING MORE DASH LIGHTS. ADDY DODGE THEN STATED I NEEDED A TORGE CONVERTOR FOR $2200. THE '01 RAM HAD 32K MILES AND RAN FINE WITH NO SHIFT PROBLEM HOWEVER I WAS SOLD A CONVERTOR ON THE PREMISE IT "WOULD NOT MAKE IT HOME" AFTER THE FIRST REPAIR THE DAY BEFORE. I DROVE OUT TO THE DEALER TO SEE FOR MYSELF AND THE TRUCK WAS COMPLETED IN RECORD TIME, LEFT IN FRONT OF THE DEALER WHO COULD NOT PROVIED THE "OLD PARTS". I PAID FOR THE UNIT AND HAD ADDY DODGE DELIVER IT TO MY VACATION CONDO. 2 HOURS LATER IT WAS STOLEN FROM THE 5TH FLOOR OF THE CONDO. NO OTHER STOLEN VEHICLE HISTORY AT THAT ADDRESS, ONE WAY IN AND OUT AND MANY OTHER BIKES AND TRUCKS ON FLOORS 1-5. I SUSPECT THE ENTIRE EPISODE RELATED TO THE DEALER AND CANNOT GET HELP FROM CHRYSLER AS THE VEHICLE WAS OUT OF WARRANTY IN" TIME" YET LUSTINE DODGE OF WOODBRIDGE COULD NOT FIND THIS ISSUE FROM POINT OF SALE TO REPAIR AT ANOTHER DEALER.

I PURCHASED A 2001 DODGE RAM 1500 QUAD CAB, VIN [XXX], FROM FOWLER DODGE IN OKLAHOMA CITY. THE VEHICLE WAS SOLD AS IS WITH ENGINE PROBLEMS. UPON TAKING THE VEHICLE TO A MECHANIC, I WAS TOLD THAT IT WILL NEED OVER $2000 IN REPAIRS IN ORDER TO BE SAFE AND RELIABLE. THE PROBLEMS ARE AS FOLLOWS: #1 ENGINE CYLINDER HAS BURNT VALVE, NOT CREATING ADEQUATE CYLINDER PRESSURE #5 CYLINDER HAS BURNT VALVE, NOT CREATING ADEQUATE PRESSURE #8 CYLINDER HAS BURNT VALVE, NOT CREATING ANY PRESSURE BRAKES ROTORS REQUIRE REPLACEMENT TRANSMISSION SLIPPING BETWEEN 1ST AND 2ND GEAR HEADLIGHTS OPERATE IN FULL HIGH BEAM ONLY, ALL THE TIME. FAULTY HEADLGHT SWITCH THE MECHANIC I TOOK THE VEHICLE TO HAS RECCOMMENDED THAT I GET A LAWYER, WRITE TO YOU AND CHRYSLER AND GIVE FOWLER DODGE A CHANCE TO MAKE THE REPAIRS UNDER GOOD FAITH. THE MECHANIC ALSO STATED THAT ON NUMEROUS DODGE RAM MAINTENANCE FORUMS, THIS IS A COMMON PROBLEM. I HAVE SEEN THESE FIRST HAND AND IT IS TRUE. I HAVE SEEN POSTS WITH PEOPLE STATING THAT THEIR DEALER TOLD THEM THERE WAS A PROBLEM WITH THE CYLINDER HEADS WHICH LEAD TO BURNT VALVES, REQUIRING CYLINDER HEAD REPLACEMENT. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT: THE FRONT DISC BRAKES HAVE A FIVE INCH U SHAPE METAL CLIP ON CALIPER. THE CLIP BACKED OUT AND CUTS THE WHEEL. CONSUMER HAS TO TAKE A SCREWDRIVER AND PUSH IT BACK IN WHEN HE HEARS IT CLICKING. CONSUMER PREVIOUSLY OWNED A 2000 DODGE RAM AND IT HAD THE SAME PROBLEM. CONSUMER HAS NOT TAKEN THIS VEHICLE TO THE DEALERSHIP. BUT ON THE PREVIOUS VEHICLE THEY REPLACED THE CLIP AND WHEEL.*AK

2001 DODGE 1500 QUAD CAB I CALLED THE DAIMLER CHRYSLER IN MARSHALL TEXAS AND THEY TOLD ME THEY HAVE SEEN A FEW OF THE DASHBOARDS. I EXPLAINED IT WAS CRUMBLING. HE TOLD ME IT WOULDN'T HURT ANYTHING AS THE AIR BAGS ARE BOLTED IN HE ALSO STATED IT WAS OUT OF WARRANTY. I CALLED THE MAIN CUSTOMER 800 SERVICE LINE THAT TX DEALER GAVE TO ME AND ONCE AGAIN I WAS TOLD IT WAS OUT OF WARRANTY AND THEY DIDN'T CARE WHO I CONTACTED AFTER I TALKED TO THEM AS IT WAS OUT OF WARRANTY. I EVEN TOLD THEM I WOULD CALL THE BETTER BUSINESS BUREAU AND THEY STILL DIDN'T CARE. THE DASHBOARD HAS CRACKS RUNNING ACROSS THE ENTIRE BOARD. WILL IT FALL? WILL IT CAUSE AN ACCIDENT? I HAVE PICTURES THAT I WILL BE SENDING WHEN I HEAR FROM YOU. *JB *SC