I PURCHASED THIS VEHICLE NEW IN 2001. SINCE THEN, THE DASHBOARD HAS BEEN REPLACED 3 TIMES. ONCE BY DODGE AND 2 TIMES BY ME. THIS DASHBOARD CONTINUES TO CRACK AND SPLIT. NOW THE BEZEL HAS CRACKED INTO SEVERAL PIECES. NOW, WITHIN THE LAST WEEK, THE GLOVEBOX, MADE OF THE SAME PLASTIC MATERIAL HAS SPLIT AND BROKEN AT THE HINGES…
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I PURCHASED THIS VEHICLE NEW IN 2001. SINCE THEN, THE DASHBOARD HAS BEEN REPLACED 3 TIMES. ONCE BY DODGE AND 2 TIMES BY ME. THIS DASHBOARD CONTINUES TO CRACK AND SPLIT. NOW THE BEZEL HAS CRACKED INTO SEVERAL PIECES. NOW, WITHIN THE LAST WEEK, THE GLOVEBOX, MADE OF THE SAME PLASTIC MATERIAL HAS SPLIT AND BROKEN AT THE HINGES. I HAVE NOTICED THAT THIS IS A REAL PROBLEM THAT IS ALL OVER NHTSA'S COMPLAINT BOARD UNDER SEVERAL LOCATIONS SUCH AS BODY, STRUCTURAL, AIRBAGS. THESE DASHBOARDS HAVE CRACKED SO BADLY, NO ONE KNOWS WHICH PORTION OF THE VEHICLE THAT IS AFFECTED BUT COULD SHOW UP IN SEVERAL LOCATIONS. ALTHOUGH THEY HAVE BLAMED THIS ON UV DEGRADATION, I HAVE OTHER VEHICLES FROM 1986 AND 87 THAT STILL HAVE NEVER HAD THIS PROBLEM. I ALSO HAVE A1999 DODGE 1500 THAT THE DASH HAS ALSO CRACKED AND I HAVE REPLACED AS WELL. WHEN WILL NHTSA FINALLY ISSUE A RECALL FOR FREE REPLACEMENTS. RIGHT NOW, MOPAR AND AFTERMARKET PARTS CONTINUE TO SELL THE DASHBOARD THAT HAS MULTIPLE DEFECTS. IF THE DASH COMES APART DURING A CRASH, SHRAPNEL FROM THE DASH CAN BE BLOWN INTO A PERSONS FACE OR CHEST DURING AN AIRBAG DEPLOYMENT. IT IS ALL OVER THE WEB ABOUT POOR DASHBOARDS ON THIS PARTICULAR MODEL. WHEN IS THE RECALL? IT IS ALL OVER NHTSA'S WEB SITE UNDER VARIOUS CATEGORY'S. WHEN IS THE RECALL GOING TO OCCUR? A LOT OF DODGE OWNERS ARE TIRED OF PULLING MONEY OUT THERE POCKETS TO FIX A REOCCURRING PROBLEM FOR A DEFECT THAT DODGE/CHRYSLER IS AWARE OF? THE VEHICLE'S CRACKING AND BREAKING OF THE DASH, BEZEL AND GLOVEBOX ARE MADE OF THE SAME MATERIAL. THE PROBLEM CRACKS WHEN THE VEHICLE IS STATIONARY, IN MOTION, ON STREETS OR HIGHWAYS. CAN NHTSA HELP GET A RECALL DONE ON THIS CONTINUING PROBLEM?
NHTSA ODI #11048811
114,000 miles · Nov 17, 2017
Unknown Or Other
CRACKED DASHBOARD
NHTSA ODI #11047067
89,000 miles · Jul 15, 2017
Unknown Or Other
THE DASH BOARD IS FALLING APART HUGE HOLES IF IN AND ACCIDENT AIR BAGS WOULD BLOW PIECES EVERYWHERE
NHTSA ODI #11005495
75,000 miles · Apr 4, 2017
Unknown Or Other
DASH STARTED CHIPPING AWAY SEVERAL YEARS AGO BUT NOW IT IS LITERALLY GOING TO FALL IN MY LAP. IT IS DEFINITELY A SAFETY ISSUE AND SHOULD HAVE BEEN A RECALL. AFTER DOING RESEARCH IT SURE IS SOMETHING THAT WAS A WELL KNOWN ISSUE. THIS IS A TRUCK THAT I INTEND ON KEEPING FOREVER SO IT WAS AN INVESTMENT AND I TRUSTED THE COMPANY BUT…
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DASH STARTED CHIPPING AWAY SEVERAL YEARS AGO BUT NOW IT IS LITERALLY GOING TO FALL IN MY LAP. IT IS DEFINITELY A SAFETY ISSUE AND SHOULD HAVE BEEN A RECALL. AFTER DOING RESEARCH IT SURE IS SOMETHING THAT WAS A WELL KNOWN ISSUE. THIS IS A TRUCK THAT I INTEND ON KEEPING FOREVER SO IT WAS AN INVESTMENT AND I TRUSTED THE COMPANY BUT THEY DIDN'T DO A RECALL.
NHTSA ODI #10970582
98,000 miles · Dec 23, 2016
Unknown Or Other
DASH IS CRACKING AND FALLING APART FOR NO REASON. GETTING WORSE AS TIME GOES ON.
NHTSA ODI #10937306
5,000 miles · Dec 3, 2016
Unknown Or Other
2001 DODGE RAM 1500 BOUGHT NEW,I'M ORIGINAL OWNER ,AFTER OWNING 1 YEAR DASH STARTED CRACKING, I EVENTUALLY CALLED CHRYSLER AND COMPLAINED, THEY SAID IT WAS A SUN PROBLEM AFTER 3 YEARS I CALLED AGAIN AND COMPLAINED AFTER NOTICING HUNDREDS OF PROBLEMS WITH DODGE DASHBOARDS ALL CRACKING THEY SAID ITS OUT OF WARRANTY WELL NOW NOV 2…
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2001 DODGE RAM 1500 BOUGHT NEW,I'M ORIGINAL OWNER ,AFTER OWNING 1 YEAR DASH STARTED CRACKING, I EVENTUALLY CALLED CHRYSLER AND COMPLAINED, THEY SAID IT WAS A SUN PROBLEM AFTER 3 YEARS I CALLED AGAIN AND COMPLAINED AFTER NOTICING HUNDREDS OF PROBLEMS WITH DODGE DASHBOARDS ALL CRACKING THEY SAID ITS OUT OF WARRANTY WELL NOW NOV 2016 IT'S BASICALLY COMING APART ALL OVER I DON' T KNOW IF ANYONE HAS BEEN SERIOUSLY INJURED FROM THIS.I ONLY HAVE 65,000 ON THIS TRUCK.MY SUGGESTION IS TO GET A CLASS ACTION SUIT AGAINST THIS CRAPPY COMPANY, THEN MAYBE THE THOUSANDS OF VEHICLES IN QUESTION WILL BE REPAIRED,OR GIVE US OUR PURCHASE PRICE BACK
NHTSA ODI #10929742
78,500 miles · Oct 22, 2016
Unknown Or Other
THE WHOLE TOP OF DASH HAS CRACKED OUT JUST CRUMBLED PIECE OF PLASTIC FLY WHEN THE WINDOWS ARE DOWN WITHOUT REPAIR THERE IS A GREAT LOSS OF VALUE TO THIS TRUCK IT IS UNACCEPTABLE FOR 24,000 AND NOW PROBABLY A 2000 LOSS AS THE VALUE IS SEVERLY DIMINISHED.
NHTSA ODI #10918041
79,000 miles · Sep 10, 2016
Unknown Or Other
THE DASHBOARD ON MY 2001 DODGE RAM 1500 IS CRACKED AND BROKEN. I UNDERSTAND THIS IS A COMMON PROBLEM IN THESE TRUCKS AND AFTERMARKET REPLACEMENT COVERS ARE AVAILABLE. THE BROKEN DASH CAN BE A HAZARD IF THE AIRBAG IS DEPLOYED IN THE EVENT OF A CRASH AND CAUSES ADDITIONAL PROBLEMS WITH HEATING THE VEHICLE/DEFROSTING WINDOWS SINCE …
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THE DASHBOARD ON MY 2001 DODGE RAM 1500 IS CRACKED AND BROKEN. I UNDERSTAND THIS IS A COMMON PROBLEM IN THESE TRUCKS AND AFTERMARKET REPLACEMENT COVERS ARE AVAILABLE. THE BROKEN DASH CAN BE A HAZARD IF THE AIRBAG IS DEPLOYED IN THE EVENT OF A CRASH AND CAUSES ADDITIONAL PROBLEMS WITH HEATING THE VEHICLE/DEFROSTING WINDOWS SINCE THE VENTS NO LONGER FUNCTION PROPERLY. THE HOLE ALSO ALLOWS MOISTURE IN HUMID ENVIRONMENTS TO READILY GAIN ACCESS TO ELECTRONIC COMPONENTS UNDER THE DASH. IT WOULD BE HELPFUL IF DODGE WOULD ACKNOWLEDGE THIS PROBLEM AND OFFER ASSISTANCE TO CORRECT THE ISSUE. MY VEHICLE STILL HAS LOW MILEAGE EVEN THOUGH IT IS AN OLDER MODEL. THE PROBLEM STARTED AS CRACKS AND HAS GOTTEN PROGRESSIVELY WORSE WITH TIME.
NHTSA ODI #10905183
50,000 miles · Jun 13, 2016
Unknown Or Other
MY DASH ON MY 2001 1500 IS CRACKED AND HAS BEEN CRACKED FOR MANY YEARS . IT SO BAD THAT I HAVE A HUGE HOLE IN MY DASH. I READ THAT NHTSA SAYS TO EXPECT A RECALL SOON. JULY 2016 MY TRUCK GOES IN FOR A HEATER CORE REPLACEMENT. SO THAT DASH MUST COME OFF. SURE WOULD BE NICE ID DODGE WOULD GIVE ME A REPLACEMENT DASH NOW. CUZ I COULD…
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MY DASH ON MY 2001 1500 IS CRACKED AND HAS BEEN CRACKED FOR MANY YEARS . IT SO BAD THAT I HAVE A HUGE HOLE IN MY DASH. I READ THAT NHTSA SAYS TO EXPECT A RECALL SOON. JULY 2016 MY TRUCK GOES IN FOR A HEATER CORE REPLACEMENT. SO THAT DASH MUST COME OFF. SURE WOULD BE NICE ID DODGE WOULD GIVE ME A REPLACEMENT DASH NOW. CUZ I COULD GET IT PUT ON FOR NO EXTRA EXPENSE. SAVING THEM 100'S OF DOLLARS. CAN ANYONE TELL ME WHEN TO EXPECT THIS RECALL TO BE PUT INTO MOTION?
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE00025 · Rear Safety Belt Anchorage Disengagement
Opened Jul 6, 2000 · Closed Dec 27, 2000
Status: closed (inferred from source dates) · Seat Belts:rear/other
ALLEGE THAT BOTH REAR INBOARD SAFETY BELT ANCHORAGES WERE FOUND TO LACK PROPER ATTACHMENTS.
2001 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year
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