NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
548 reportsClear category filter120,000 miles · Dec 19, 2013
Structure
TL* THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THE DASHBOARD WAS CRACKED AND DETACHING FROM THE VEHICLE. THE VEHICLE HAD NOT BEEN TAKEN TO AN DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 120,0…
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TL* THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THE DASHBOARD WAS CRACKED AND DETACHING FROM THE VEHICLE. THE VEHICLE HAD NOT BEEN TAKEN TO AN DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10556599
135,000 miles · Nov 26, 2013
Air BagsElectrical SystemStructure
THE DASHBOARD HAS BEEN CRACKING FOR OVER 2 YEARS. LARGE PIECES ARE BREAKING OFF AND FALLING INTO THE DASH AREA WHERE THERE ARE MANY ELECTRICAL WIRES AND VACUUM HOSES. THE PIECES THAT ARE BREAKING OFF ARE LARGE AND HAVE SHARP EDGES THAT MAY CUT INTO THE WIRES AND HOSES AND MAY START FIRES OR ELECTRICAL FAILURES/SHORTS. I RESEARCH…
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THE DASHBOARD HAS BEEN CRACKING FOR OVER 2 YEARS. LARGE PIECES ARE BREAKING OFF AND FALLING INTO THE DASH AREA WHERE THERE ARE MANY ELECTRICAL WIRES AND VACUUM HOSES. THE PIECES THAT ARE BREAKING OFF ARE LARGE AND HAVE SHARP EDGES THAT MAY CUT INTO THE WIRES AND HOSES AND MAY START FIRES OR ELECTRICAL FAILURES/SHORTS. I RESEARCHED AND FOUND OUT THIS IS A COMMON FAILURE IN THIS VEHICLE YEAR DUE TO MANUFACTURING. SOMETIMES AS I'M DRIVING, THE BROKEN PIECES POP OUT TOWARDS PASSENGERS IN THE VEHICLE. I'M ALSO CONCERNED THAT A SHORT MAY DEPLOY THE AIRBAGS. *TR
NHTSA ODI #10553898
80,000 miles · Sep 16, 2013
Structure
THE DASHBOARD ON MY TRUCK STARTED WITH MASSIVE CRACKING AND HAS NOW FULLY COLLAPSED. ONLINE RESEARCH SHOWS THAT MANY HAVE EXPERIENCED THE SAME PROBLEM WITH THE SAME MAKE AND YEAR OF THE VEHICLE. I'VE CALLED DODGE AND THEY CLAIM THAT SINCE THERE IS NO OFFICIAL RECALL, AND THE TRUCK IS NO LONGER UNDER WARRANTY, THERE IS NOTHING…
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THE DASHBOARD ON MY TRUCK STARTED WITH MASSIVE CRACKING AND HAS NOW FULLY COLLAPSED. ONLINE RESEARCH SHOWS THAT MANY HAVE EXPERIENCED THE SAME PROBLEM WITH THE SAME MAKE AND YEAR OF THE VEHICLE. I'VE CALLED DODGE AND THEY CLAIM THAT SINCE THERE IS NO OFFICIAL RECALL, AND THE TRUCK IS NO LONGER UNDER WARRANTY, THERE IS NOTHING THEY CAN DO. I DO NOT BELIEVE THAT AN ENTIRE COLLAPSE OF THE DASHBOARD IS NORMAL AND IS A MANUFACTURER'S DEFECT. THIS, OF COURSE, CAN THEN EXPOSES THE INSTRUMENTS AND WIRES UNDERNEATH TO THE EXTREME HEAT WHICH HAS ADDITIONAL SAFETY CONCERNS. *TR
NHTSA ODI #10543883
30,000 miles · Aug 21, 2013
Structure
TL* THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THAT THE DASH BOARD WAS DETACHING FROM THE VEHICLE IN LARGE PIECES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR
NHTSA ODI #10536469
115,000 miles · Jul 14, 2013
Structure
DASHBOARD HAS CRACKED AND BROKEN OFF IN SECTIONS. *TR
NHTSA ODI #10524778
175,000 miles · Jul 11, 2013
Structure
THE DASH PANEL DIRECTLY UNDER THE WINDSHIELD IS COMPLETELY DISINTEGRATED AWAY WITHIN A MONTH. A SMALL CRACK DEVELOPED, AND WITHIN A MONTH THE DASH PANEL WAS COMPLETELY GONE. NOW THERE IS EXPOSED COMPONENTS TO THE ELEMENTS. *TR
NHTSA ODI #10524402
Mileage unknown · Jul 2, 2013
Structure
THE DASH ON MY 2001 DODGE 1500, BEGAN TO CRACK A FEW YEARS AGO FOR NO APPARENT REASON. NOW, THERE ARE SEVERAL LONG CRACKS AND LARGE SECTIONS OF THE DASH ARE RATTLING. I AM HAVING INTERMITTENT ELECTRICAL PROBLEMS WITH THE INSTRUMENT PANEL. FREQUENTLY, NONE OF THE DASH DISPLAYS WORK, INCLUDING SPEEDOMETER, ODOMETER AND THE FUEL GA…
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THE DASH ON MY 2001 DODGE 1500, BEGAN TO CRACK A FEW YEARS AGO FOR NO APPARENT REASON. NOW, THERE ARE SEVERAL LONG CRACKS AND LARGE SECTIONS OF THE DASH ARE RATTLING. I AM HAVING INTERMITTENT ELECTRICAL PROBLEMS WITH THE INSTRUMENT PANEL. FREQUENTLY, NONE OF THE DASH DISPLAYS WORK, INCLUDING SPEEDOMETER, ODOMETER AND THE FUEL GAUGE. THIS IS A VERY DANGEROUS PROBLEM. I AM VERY CONCERNED THAT PART OF THE DASH IS GOING TO FALL IN OR FALL OFF WHILE I AM DRIVING OR AN ELECTRICAL PROBLEM WILL OCCUR WHILE DRIVING. ON-LINE SEARCHES HAVE REVEALED THAT MANY PEOPLE HAVE ALREADY REPORTED THIS PROBLEM AND THE SAFETY CONCERNS THAT THEY HAVE. *TR
NHTSA ODI #10522878
30,000 miles · May 28, 2013
Structure
CRACKS APPEARED IN THE DASHBOARD FOR NO OBVIOUS REASON. WITHIN A MATTER OF MONTHS LARGE CHUNKS BEGAN FALLING OUT OF THE DASH. THE BEZEL ALSO CRACKED. LACK OF DASH EXPOSES SOME ELECTRICAL COMPONENTS UNDERNEATH. WHETHER THIS HAS CAUSED DAMAGE TO THESE COMPONENTS INCLUDING THE AIRBAG IS UNKNOWN AT THIS TIME. *TR
NHTSA ODI #10513811
126,119 miles · May 15, 2013
Electrical SystemStructure
I AM AN OWNER OF A 2001 DODGE 1500 TRUCK THAT WAS IN PERFECT CONDITION UP UNTIL 2 DAYS AGO, THAT WAS WHEN MY DASHBOARD CAVED IN. I TOOK MY TRUCK TO MY MECHANIC FOR A SUMMER TUNE-UP. I LIVE IN ARIZONA AND WHEN THOSE TRIPLE DIGITS START ROLLING IN YOU WANT TO BE SURE YOUR AC IS BLOWING COLD AND MINE SEEM TO BE HAVING SOME AIRFLO…
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I AM AN OWNER OF A 2001 DODGE 1500 TRUCK THAT WAS IN PERFECT CONDITION UP UNTIL 2 DAYS AGO, THAT WAS WHEN MY DASHBOARD CAVED IN. I TOOK MY TRUCK TO MY MECHANIC FOR A SUMMER TUNE-UP. I LIVE IN ARIZONA AND WHEN THOSE TRIPLE DIGITS START ROLLING IN YOU WANT TO BE SURE YOUR AC IS BLOWING COLD AND MINE SEEM TO BE HAVING SOME AIRFLOW PROBLEMS. WHEN MY MECHANIC GOT THROUGH INSPECTING THE TRUCK HE DISCOVERED THAT MY DASHBOARD WAS SLOWLY "CAVING IN" CAUSING SOME ELECTRICAL PROBLEMS. HE DECIDED TO TAKE THE DASH OFF TO GET A BETTER LOOK AND WHEN HE TOOK THE SCREWS OUT THE WHOLE DASHBOARD JUST BROKE INTO MANY PIECES. I AM VERY CONCERNED BECAUSE THAT DASH HAS MANY ELECTRICAL COMPONENTS BEHIND IT WHICH COULD POTENTIALLY CAUSE SOME MAJOR PROBLEMS. I AM ALSO IN FAVOR OF A RECALL, BECAUSE THE DASHBOARD INSPECTOR MUST OF BEEN ON VACATION IN 2001 WHEN THEY LET THIS TRUCK LEAVE THE FACTORY WITH ISSUES LIKE THAT. RECALL THAT DASH!!! *TR
NHTSA ODI #10512255
33,123 miles · May 15, 2013
Structure
BOTH PARTS OF MY DASH BOARDS ARE CRACKED, AFTER ALL THIS TIME I NOW HAVE NO DASH AT ALL AND NOW IM HAVING ELECTRICAL ISSUES. DODGE WONT HELP, I KNOW OF 2 PEOPLE WHOM GOT THEIR DASH REPLACED FOR $100 AND WHEN I GO THEY TELL ME FIRST $1500 THEN $600 IM THE ORIGINAL OWNER . PLEASE HELP. DODGE WONT! ALSO MY SON CUT HIS WRIST ON THE…
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BOTH PARTS OF MY DASH BOARDS ARE CRACKED, AFTER ALL THIS TIME I NOW HAVE NO DASH AT ALL AND NOW IM HAVING ELECTRICAL ISSUES. DODGE WONT HELP, I KNOW OF 2 PEOPLE WHOM GOT THEIR DASH REPLACED FOR $100 AND WHEN I GO THEY TELL ME FIRST $1500 THEN $600 IM THE ORIGINAL OWNER . PLEASE HELP. DODGE WONT! ALSO MY SON CUT HIS WRIST ON THE JAGGED PIECE ON WHAT'S LEFT OF A HOLLOW DASH IM WILLING TO PAY THE $100 DEDUCTIBLE BUT AFTER ALL THIS TIME I FEEL DODGE SHOULD STEP UP TO THE PLATE AND REPLACE FOR FREE. THANK YOU *TR
NHTSA ODI #10512067
Official recalls
2Dec 10, 2003
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE00025 · Rear Safety Belt Anchorage Disengagement
Opened Jul 6, 2000 · Closed Dec 27, 2000
Status: closed (inferred from source dates) · Seat Belts:rear/other
ALLEGE THAT BOTH REAR INBOARD SAFETY BELT ANCHORAGES WERE FOUND TO LACK PROPER ATTACHMENTS.
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