I WAS DRIVING HOME ON THE TOLLWAY FROM THE AIRPORT IN MY 2001 DODGE RAM WHEN THE HOOD FLIPPED UP AND SMASHED INTO MY WINDSHIELD. I HAD TO SLOW DOWN IN TRAFFIC AND GET TO THE SIDE WITHOUT BEING ABLE TO SEE IN FRONT OF ME. NOW MY HOOD IS DAMAGED, MY WINDSHIELD SHATTERED, AND DAMAGE TO MY ROOF. I INVESTIGATED OF PAST CONCERNS AN…
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I WAS DRIVING HOME ON THE TOLLWAY FROM THE AIRPORT IN MY 2001 DODGE RAM WHEN THE HOOD FLIPPED UP AND SMASHED INTO MY WINDSHIELD. I HAD TO SLOW DOWN IN TRAFFIC AND GET TO THE SIDE WITHOUT BEING ABLE TO SEE IN FRONT OF ME. NOW MY HOOD IS DAMAGED, MY WINDSHIELD SHATTERED, AND DAMAGE TO MY ROOF. I INVESTIGATED OF PAST CONCERNS AND FOUND NUMEROUS REPORTS OF THIS HAPPENING TO 2000 AND 2001 DODGE RAM TRUCKS, A REPORT WAS EVEN DONE BY THE NHTSA BUT WAS FOUND NOT THAT IMPORTANT APPARENTLY. THIS COULD HAVE BEEN A SERIOUS INCIDENT AND WAS VERY LUCKY TO GET OUT OF IT UNHARMED. *TR
NHTSA ODI #10383334
110,000 miles · Feb 18, 2011
Structure
TL*THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD HAD A SMALL CRACK IN IT HAD BECOME LARGER WHILE DRIVING OVER BUMPS IN THE ROAD CAUSING IT TO SHATTER. THE CONTACT MADE SEVERAL ATTEMPTS TO PURCHASE A DASHBOARD; HOWEVER, THEY WERE UNSUCCESSFUL SINCE THE FAILURE WAS A MAJOR PROBLEM. THE VIN WAS UNKNO…
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TL*THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD HAD A SMALL CRACK IN IT HAD BECOME LARGER WHILE DRIVING OVER BUMPS IN THE ROAD CAUSING IT TO SHATTER. THE CONTACT MADE SEVERAL ATTEMPTS TO PURCHASE A DASHBOARD; HOWEVER, THEY WERE UNSUCCESSFUL SINCE THE FAILURE WAS A MAJOR PROBLEM. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 110,000.
NHTSA ODI #10383285
56,000 miles · Feb 14, 2011
StructureCrash
PURCHASED A 2001 DODGE RAM FROM LOCAL DEALER, AND DIDN'T HAVE IT 6 MONTHS AND NOTICED THE DASH CRACKED AND CAME APART. TOOK IT TO THE LOCAL DEALER SEVERAL TIMES AND ASKED TO FIX. THEY REFUSED, STATING IT WAS NOT A RECALL AND IT WAS DUE TO SUN. I TRIED TO TELL THEM THAT THE WINDOWS ARE TINTED AND IT IS GARAGE KEPT WHEN NOT IN MOT…
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PURCHASED A 2001 DODGE RAM FROM LOCAL DEALER, AND DIDN'T HAVE IT 6 MONTHS AND NOTICED THE DASH CRACKED AND CAME APART. TOOK IT TO THE LOCAL DEALER SEVERAL TIMES AND ASKED TO FIX. THEY REFUSED, STATING IT WAS NOT A RECALL AND IT WAS DUE TO SUN. I TRIED TO TELL THEM THAT THE WINDOWS ARE TINTED AND IT IS GARAGE KEPT WHEN NOT IN MOTION, BUT THEY REFUSED TO ANSWER. NOW IT IS ON SEVERAL AUTOMOTIVE BLOGS AND SITES ALL OVER THE US WITH HUNDREDS OF PEOPLE WITH THE SAME ISSUE WITH THE SAME YEAR TRUCK PACKAGE. IT IS NOW BROKEN SO BADLY ITS CAUSING FAILURE TO DEFROST THE FRONT WINDSHIELD AND SEVERAL ELECTRICAL ISSUES INCLUDING THE HEADLIGHTS GOING OUT WHILE DRIVING, SPEAKERS CUTTING OFF AND INTERIOR LIGHTS GOING OUT RANDOMLY. IT HAS NOW CRACKED SO THAT THE HEAT AND AIR IS NO LONGER ROUTED CORRECTLY AND IS CAUSING POOR DRIVING CONDITIONS. MY WIFE BACKED INTO ANOTHER VEHICLE BECAUSE OF THIS... THEY WANT 1000 DOLLARS TO FIX AND PARTS ARE HARD TO FIND. *TR
NHTSA ODI #10382654
65,000 miles · Feb 12, 2011
Structure
DASHBOARD HAS CRACKED. THE CRACKING HAS CONTINUED WITH TIME - THERE ARE NOW CHUNKS MISSING LEAVING SHARP EDGES. THE INSTRUMENT PANEL BEZEL HAS ALSO CRACKED AND IS PARTLY DETACHED. I AM INVESTIGATING REPLACEMENT PART OPTIONS. THIS PROBLEM APPEARS COMMON (IT IS IN THE TOP TEN ISSUES IN CARCOMPAINTS.COM). *TR
NHTSA ODI #10381723
185,000 miles · Feb 10, 2011
Structure
I OWN A 2001 DODGE RAM 1500 THE DASH ON THE VEHICLE IS CRACKED AND HAS QUITE A LARGE PIECE MISSING FROM IT. IT HAS CAUSED SOME ELECTRICAL PROBLEM WITHIN THE VEHICLE. *TR
NHTSA ODI #10381477
50,000 miles · Jan 11, 2011
Structure
DASH BOARD HAS FORMED LARGE CRACKS IN IT. WE KEEP THAT TRUCK IN THE GARAGE. MANUFACTURES DEFECT. *TR
NHTSA ODI #10376275
114,034 miles · Jan 9, 2011
StructureInjury
2001 DODGE RAM 1500 DASHBOARD CRACKING AND CAVING IN. WHILE DRIVING THIS TRUCK WITH THE WINDOWS DOWN A PIECE OF THE CRACKING DASH FLEW INTO MY EYE AND ALMOST CAUSED ME TO CRASH INTO ANOTHER VEHICLE. I CONTACTED DODGE ABOUT THE PROBLEM BUT THEY WANTED ME TO PAY FOR A NEW DASH. I HAVE SPOKEN WITH [XXX] AND GIVEN HER MY CARE# [XXX]…
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2001 DODGE RAM 1500 DASHBOARD CRACKING AND CAVING IN. WHILE DRIVING THIS TRUCK WITH THE WINDOWS DOWN A PIECE OF THE CRACKING DASH FLEW INTO MY EYE AND ALMOST CAUSED ME TO CRASH INTO ANOTHER VEHICLE. I CONTACTED DODGE ABOUT THE PROBLEM BUT THEY WANTED ME TO PAY FOR A NEW DASH. I HAVE SPOKEN WITH [XXX] AND GIVEN HER MY CARE# [XXX] BUT SHE IS NOT WILLING TO HELP WITH THIS SAFETY ISSUE I WAS GIVEN AN ESTIMATE TO REPLACE THE DASH FOR $1576.00 BY WESTGATE CHRYSLER JEEP DODGE BY SERVICE ADVISOR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10375281
65,000 miles · Jan 7, 2011
Structure
THE DASHBOARD IS CRACKED AND FALLING APART, RESULTING IN LOOSE PIECES THAT FLY AROUND THE TRUCK. THE JAGGED EDGES ARE A DANGER AS WELL. *TR
NHTSA ODI #10375155
120,000 miles · Dec 27, 2010
Electrical SystemStructure
SEVERAL ELECTRICAL ISSUES DUE TO PIECES FROM BROKEN DASHBOARD FALLING INTO DASH AREA WEARING AND CUTTING AWAY WIRING INSULATION. HAVE HAD PROBLEMS WITH HEADLIGHTS TURNING OFF AND GAUGES NOT FUNCTIONING PROPERLY. ALSO ON SEVERAL OCCASIONS HAVE SEEN SMOKE RISING OUT OF LARGE HOLES IN DASH AREA. GLARE FROM MOUNTING BRACKETS REFL…
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SEVERAL ELECTRICAL ISSUES DUE TO PIECES FROM BROKEN DASHBOARD FALLING INTO DASH AREA WEARING AND CUTTING AWAY WIRING INSULATION. HAVE HAD PROBLEMS WITH HEADLIGHTS TURNING OFF AND GAUGES NOT FUNCTIONING PROPERLY. ALSO ON SEVERAL OCCASIONS HAVE SEEN SMOKE RISING OUT OF LARGE HOLES IN DASH AREA. GLARE FROM MOUNTING BRACKETS REFLECTING OFF INSIDE OF WINDSHIELD HAS CREATED VISIBILITY ISSUES ON BRIGHT DAYS. *TR
NHTSA ODI #10372526
50,000 miles · Dec 16, 2010
Structure
CRACKED AND DESTROYED DASH, HAS CAUSED PROBLEMS ELECTRICAL INCLUDING LIGHTS GOING OUT AND EXPOSED WIRING. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE00025 · Rear Safety Belt Anchorage Disengagement
Opened Jul 6, 2000 · Closed Dec 27, 2000
Status: closed (inferred from source dates) · Seat Belts:rear/other
ALLEGE THAT BOTH REAR INBOARD SAFETY BELT ANCHORAGES WERE FOUND TO LACK PROPER ATTACHMENTS.
2001 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year
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