Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
210–25K
4825–50K
7050–75K
7475–100K
61100–150K
31150K+
305 reports with mileage · 208 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 248 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
37 crash reports7 fire reports37 injury reports
What owners actually said
513 reports
Mileage unknown · May 2, 2007
Structure
I HAVE A DODGE RAM 1500 P/U TRUCK BOUGHT NEW IN 2000. IN 2004 THE DASH BOARD BEGAN CRACKING IN MULTIPLE PLACES. ACCORDING TO LOCAL DODGE DEALERSHIP MY TRUCK WAS OUT OF WARRANTY AND THIS WAS EXPECTED IN THE FLORIDA SUN. WITHIN 6 MONTHS AFTER THE CRACK STARTED, THE MIDDLE OF THE DASH CAVED IN - THE ENTIRE DASHBOARD IS NOW VERY BRI…
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I HAVE A DODGE RAM 1500 P/U TRUCK BOUGHT NEW IN 2000. IN 2004 THE DASH BOARD BEGAN CRACKING IN MULTIPLE PLACES. ACCORDING TO LOCAL DODGE DEALERSHIP MY TRUCK WAS OUT OF WARRANTY AND THIS WAS EXPECTED IN THE FLORIDA SUN. WITHIN 6 MONTHS AFTER THE CRACK STARTED, THE MIDDLE OF THE DASH CAVED IN - THE ENTIRE DASHBOARD IS NOW VERY BRITTLE. I DO NOT FEEL A DASHBOARD SHOULD ONLY LAST JUST OUTSIDE THE WARRANTY PERIOD. THE REPLACEMENT COST OF THE DASH FROM DODGE WAS $1000+. HOW DO I PROCEED WITH THIS ISSUE. THIS IS NOT FAIR TO THE MANY DODGE CUSTOMERS. *TR
NHTSA ODI #10189555
Mileage unknown · May 2, 2007
Structure
2000 DODGE RAM 1500 - DASHBOARD CRACKING SO BAD THAT IT HAS LEFT LARGE HOLES WHICH HAS POTENTIAL OF CAUSING ELECTRICAL PROBLEMS AND LOSS OF LIGHT SYSTEM. *TR
NHTSA ODI #10189521
32,000 miles · May 1, 2007
Structure
DASH STARTED TO CRACK ,THEN FALLING APART, TOOK TO DEALER UNDER WARRANTY, THEY SAID IT WAS NOT WARRANTY AND GAVE VERBAL QUOTE AROUND 700.00 DOLLARS TO REPLACE. *TR
NHTSA ODI #10189455
118,502 miles · May 1, 2007
Structure
2000 DODGE RAM CRACKED DASHBOARD, I'M WORRIED ABOUT WIRING PROBLEMS. I HEARD SOMEONE HAD THEIR LIGHTS GO OUT AT NIGHT. DUCK TAPE IS THE ONLY THING HOLDING PARTS OF MY DASHBOARD FROM FALLING COMPLETELY APART. *TR
NHTSA ODI #10189425
Mileage unknown · May 1, 2007
Structure
2000 DODGE RAM DASH CRACKING AND FALLING IN. I HAD TO PURCHASE A NEW DASH FROM DODGE FOR OVER $350 DOLLARS. *TR
NHTSA ODI #10189381
Mileage unknown · May 1, 2007
Structure
I HAVE A 2000 DODGE RAM 1500 QUAD CAB. THIS IS MY 4TH DODGE RAM TRUCK AND I HAVE NEVER HAD THIS PROBLEM BEFORE. I FIRST NOTICED A SMALL CRACK IN THE CORNER AND THEN ANOTHER, AND ANOTHER...NOW I CAN PROBABLY FIT A BASKETBALL OR SOMETHING IN THERE THE HOLE IS SO BIG. THIS IS ABSOLUTELY CRAZY. YOU PAY $30,000 FOR A VEHICLE AND THE…
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I HAVE A 2000 DODGE RAM 1500 QUAD CAB. THIS IS MY 4TH DODGE RAM TRUCK AND I HAVE NEVER HAD THIS PROBLEM BEFORE. I FIRST NOTICED A SMALL CRACK IN THE CORNER AND THEN ANOTHER, AND ANOTHER...NOW I CAN PROBABLY FIT A BASKETBALL OR SOMETHING IN THERE THE HOLE IS SO BIG. THIS IS ABSOLUTELY CRAZY. YOU PAY $30,000 FOR A VEHICLE AND THEN YOU TELL THE DEALERSHIP ABOUT IT AND THEY DON'T WANT ANY PART OF IT EXCEPT TO TRY AND SELL YOU ANOTHER NEW VEHICLE. I HAVE CALLED AND COMPLAINED TO THE CORPORATION AND THEY WANT NOTHING TO DO WITH IT EITHER. I AM NOT SURE OF THE EXACT DATE OF WHEN THIS HAPPENED, BUT IT WAS AROUND THE SAME TIME THAT MY CLEAR COAT CAME OFF MY TRUCK AS WELL, THAT I USED TO WASH EVERY OTHER WEEK AND TAKE VERY EXCELLENT CARE OF. THEY TOLD ME THE PROBLEM OF THE DASH AND THE PAINT WAS BECAUSE MY TRUCK WAS BLACK AND I LIVED IN FLORIDA. WHEN I LET THEM KNOW THAT THIS WAS MY 4TH DODGE TRUCK AND I HAVE OWNED ALL OF THEM IN FL, ONE WAS RED AND THE OTHER 3 WERE ALL BLACK AS WELL AND THEY NEVER HAD ANY PROBLEMS, THEY JUST GOT REALLY QUIET AND TRIED TO CHANGE THE SUBJECT. WHEN I WOULDN'T LET THEM AND KEPT PUSHING THE ISSUE, THEY NEVER HAD AN ANSWER FOR ME AND BASICALLY BLEW ME OFF. PRETTY SAD WHEN YOU THINK ABOUT IT, YOU SPEND THAT MUCH MONEY ON A VEHICLE AND YOU TAKE EXCELLENT CARE OF IT AND THEN IT FALLS APART BECAUSE THEY USE CRAPPY PARTS OF SOMETHING AND THEY DON'T EVEN CARE. MYSELF AND MY STEP DAD TALKED TO THE GUY WHO SOLD ME THE VEHICLE (PHIL BOBBIT) AND HE TOLD ME THAT HE WOULD "TAKE CARE OF IT FOR ME" AND TO JUST BRING IT INTO THE PAINT AND BODY AND THEY WOULD FIX IT UP FOR ME. WELL WHEN WE SHOWED UP FOR THAT THEY LOOKED AT ME LIKE I HAD A THIRD EYE OR SOMETHING. THEY KNEW NOTHING ABOUT THIS DISCUSSION WITH PHIL. THEN I LEFT SEVERAL MESSAGES FOR HIM AND HE NEVER RETURNED MY CALLS. *TR
NHTSA ODI #10189332
Mileage unknown · May 1, 2007
Structure
I HAVE A 2000 DODGE RAM 1500 PICKUP THAT I DROVE OFF THE DEALER LOT NEW IN JANUARY 2000. THE DASH BEGAN TO CRACK, THEN THE CRACKS DEVELOPED INTO HOLES. CHUNKS AND SHARDS OF PLASTIC HAVE FALLEN DOWN INTO THE DASH. THE CRACKS EXTEND DOWN TO THE PASSENGER SIDE AIRBAG WHICH HAS NOW BEEN TURNED OFF DUE TO THE RISK OF FLYING PLASTI…
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I HAVE A 2000 DODGE RAM 1500 PICKUP THAT I DROVE OFF THE DEALER LOT NEW IN JANUARY 2000. THE DASH BEGAN TO CRACK, THEN THE CRACKS DEVELOPED INTO HOLES. CHUNKS AND SHARDS OF PLASTIC HAVE FALLEN DOWN INTO THE DASH. THE CRACKS EXTEND DOWN TO THE PASSENGER SIDE AIRBAG WHICH HAS NOW BEEN TURNED OFF DUE TO THE RISK OF FLYING PLASTIC MISSILES IF THE AIRBAG IS DEPLOYED. THIS WAS NOT DUE TO EXCESSIVE SUN SINCE THE TRUCK HAS BEEN PARKED IN SHADY AREAS FOR MOST OF THE TIME I'VE OWNED IT. NOTHING HAS EVER BEEN ALLOWED TO BE PLACED ON THE DASH TO CAUSE ANY KIND OF STRESS DAMAGE. THIS TRUCK WAS ASSEMBLED IN MEXICO ACCORDING TO THE TAG INSIDE THE DOOR. I AM CONCERNED ABOUT THE SAFETY ISSUE INVOLVED WITH THE SHARP, BRITTLE PLASTIC AND THE FACT THAT THIS IS CLEARLY A RESULT OF POOR QUALITY PLASTIC. THANK YOU. *TR
NHTSA ODI #10189330
Mileage unknown · May 1, 2007
Structure
DASHBOARD CRACKING AND BREAKING UP. *TR
NHTSA ODI #10189328
76,691 miles · Apr 5, 2007
Unknown Or Other
I HAVE A 2000, DODGE RAM 1500 PU. SEVERAL MONTHS AGO, A CRACK BEGAN TO APPEAR IN THE DASH. YESTERDAY? I WENT TO REACH FOR SOME MAIL I HAD PLACED ON THE DASH? AND THE PRESSURE OF MY HAND CAUSED THE DASH TO SHATTER AND TWO LARGE HOLES TO FORM. WITH THE PIECES FALLING DOWN INSIDE THE DASH. I HAVE ATTEMPTED TO HOT GLUE THE REMAINING…
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I HAVE A 2000, DODGE RAM 1500 PU. SEVERAL MONTHS AGO, A CRACK BEGAN TO APPEAR IN THE DASH. YESTERDAY? I WENT TO REACH FOR SOME MAIL I HAD PLACED ON THE DASH? AND THE PRESSURE OF MY HAND CAUSED THE DASH TO SHATTER AND TWO LARGE HOLES TO FORM. WITH THE PIECES FALLING DOWN INSIDE THE DASH. I HAVE ATTEMPTED TO HOT GLUE THE REMAINING PIECES, TO PREVENT FURTHER COLLAPSE. I HAVE SUBSEQUENTLY TALKED WITH SOMEONE WHO TELLS ME? THAT THIS IS A COMMON AND KNOWN PROBLEM WITH DODGE RAM TRUCKS. I'D LIKE TO KNOW WHAT CAN BE DONE ABOUT IT? AND WHETHER CHRYSLER HAS OWNED UP TO THE PROBLEM AND TAKEN MEASURES TO REPAIR THE DAMAGE CAUSED BY A KNOWN DEFECTIVE PRODUCT. *JB
NHTSA ODI #10187140
Mileage unknown · Feb 12, 2007
Unknown Or Other
THE DASH BOARD ON MY 2000 DODGE PICK-UP IS CRACKED,THIS STARTED ON THE PASSENGER SIDE NEAR THE WINDSHIELD AND ALSO NEAR THE VENTS ABOUT 6 MONTHS AFTER I GOT IT. I NOW HAVE A SMALL HOLE WHERE IT STARTED ON THE PASSENGER SIDE AND AROUND A 4X5 INCH CRACK ON THE DRIVERS SIDE THAT LOOKS REALLY BAD. I'M AFRAID THAT THE PIECE ON THE DR…
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THE DASH BOARD ON MY 2000 DODGE PICK-UP IS CRACKED,THIS STARTED ON THE PASSENGER SIDE NEAR THE WINDSHIELD AND ALSO NEAR THE VENTS ABOUT 6 MONTHS AFTER I GOT IT. I NOW HAVE A SMALL HOLE WHERE IT STARTED ON THE PASSENGER SIDE AND AROUND A 4X5 INCH CRACK ON THE DRIVERS SIDE THAT LOOKS REALLY BAD. I'M AFRAID THAT THE PIECE ON THE DRIVERS SIDE WILL SOON FALL IN AND CAUSE PROBLEMS. THANKS *JB
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
2000 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year
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