I HAVE A 2000, DODGE RAM 1500 PU. SEVERAL MONTHS AGO, A CRACK BEGAN TO APPEAR IN THE DASH. YESTERDAY? I WENT TO REACH FOR SOME MAIL I HAD PLACED ON THE DASH? AND THE PRESSURE OF MY HAND CAUSED THE DASH TO SHATTER AND TWO LARGE HOLES TO FORM. WITH THE PIECES FALLING DOWN INSIDE THE DASH. I HAVE ATTEMPTED TO HOT GLUE THE REMAINING…
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I HAVE A 2000, DODGE RAM 1500 PU. SEVERAL MONTHS AGO, A CRACK BEGAN TO APPEAR IN THE DASH. YESTERDAY? I WENT TO REACH FOR SOME MAIL I HAD PLACED ON THE DASH? AND THE PRESSURE OF MY HAND CAUSED THE DASH TO SHATTER AND TWO LARGE HOLES TO FORM. WITH THE PIECES FALLING DOWN INSIDE THE DASH. I HAVE ATTEMPTED TO HOT GLUE THE REMAINING PIECES, TO PREVENT FURTHER COLLAPSE. I HAVE SUBSEQUENTLY TALKED WITH SOMEONE WHO TELLS ME? THAT THIS IS A COMMON AND KNOWN PROBLEM WITH DODGE RAM TRUCKS. I'D LIKE TO KNOW WHAT CAN BE DONE ABOUT IT? AND WHETHER CHRYSLER HAS OWNED UP TO THE PROBLEM AND TAKEN MEASURES TO REPAIR THE DAMAGE CAUSED BY A KNOWN DEFECTIVE PRODUCT. *JB
NHTSA ODI #10187140
Mileage unknown · Feb 12, 2007
Unknown Or Other
THE DASH BOARD ON MY 2000 DODGE PICK-UP IS CRACKED,THIS STARTED ON THE PASSENGER SIDE NEAR THE WINDSHIELD AND ALSO NEAR THE VENTS ABOUT 6 MONTHS AFTER I GOT IT. I NOW HAVE A SMALL HOLE WHERE IT STARTED ON THE PASSENGER SIDE AND AROUND A 4X5 INCH CRACK ON THE DRIVERS SIDE THAT LOOKS REALLY BAD. I'M AFRAID THAT THE PIECE ON THE DR…
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THE DASH BOARD ON MY 2000 DODGE PICK-UP IS CRACKED,THIS STARTED ON THE PASSENGER SIDE NEAR THE WINDSHIELD AND ALSO NEAR THE VENTS ABOUT 6 MONTHS AFTER I GOT IT. I NOW HAVE A SMALL HOLE WHERE IT STARTED ON THE PASSENGER SIDE AND AROUND A 4X5 INCH CRACK ON THE DRIVERS SIDE THAT LOOKS REALLY BAD. I'M AFRAID THAT THE PIECE ON THE DRIVERS SIDE WILL SOON FALL IN AND CAUSE PROBLEMS. THANKS *JB
NHTSA ODI #10182397
76,000 miles · Aug 22, 2006
Unknown Or OtherInjury
DT*: THE CONTACT STATED THE VEHICLE'S DASHBOARD WAS SEVERELY CRACKED NEAR THE AREA OF THE FRONT PASSENGER AIRBAG. THE CONTACT CUT THE LEFT PALM OF HIS HAND WHILE REACHING FOR A PEN. NOT AS A RESULT OF IMPACT, THE DAMAGE ON THE DASHBOARD APPEARED TO BE DEFECTIVE. THE MANUFACTURER WAS NOTIFIED AND WAS GIVEN A REFERENCE NUMBER.…
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DT*: THE CONTACT STATED THE VEHICLE'S DASHBOARD WAS SEVERELY CRACKED NEAR THE AREA OF THE FRONT PASSENGER AIRBAG. THE CONTACT CUT THE LEFT PALM OF HIS HAND WHILE REACHING FOR A PEN. NOT AS A RESULT OF IMPACT, THE DAMAGE ON THE DASHBOARD APPEARED TO BE DEFECTIVE. THE MANUFACTURER WAS NOTIFIED AND WAS GIVEN A REFERENCE NUMBER. BUT NO ACTION WAS TAKEN. THE SERVICE DEALER WAS NOTIFIED AND DETERMINED THAT THE DASHBOARD NEEDED TO BE REPLACED. UPDATED 09/11/06. *JB
NHTSA ODI #10166228
Mileage unknown · Jun 5, 2006
Unknown Or Other
THE DASH BOARD ON MY 2000 DODGE PICK-UP IS CRACKED AND BREAKING APART. I HAVE RESEARCHED THIS PROBLEM ON-LINE AND FOUND THAT MANY OTHER DODGE OWNERS ARE EXPERIENCING THIS (ESPECIALLY MODELS '97 - '01). YOUR SITE HAS QUITE A FEW COMPLAINTS AND THERE ARE OTHER SITES/FORUMS ON-LINE IN WHICH YOU CAN READ ABOUT THIS SAME ISSUE. IT…
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THE DASH BOARD ON MY 2000 DODGE PICK-UP IS CRACKED AND BREAKING APART. I HAVE RESEARCHED THIS PROBLEM ON-LINE AND FOUND THAT MANY OTHER DODGE OWNERS ARE EXPERIENCING THIS (ESPECIALLY MODELS '97 - '01). YOUR SITE HAS QUITE A FEW COMPLAINTS AND THERE ARE OTHER SITES/FORUMS ON-LINE IN WHICH YOU CAN READ ABOUT THIS SAME ISSUE. IT APPEARS THAT THE DASH BOARDS ARE DEFECTIVE. NOT ONLY IS THIS A COSMETIC ISSUE, IT ALSO POSES A SAFETY CONCERN IN REGARDS TO THE AIRBAG (LOCATED IN THE DASH). I HAVE CONTACTED DAIMLER CHRYSLER REGARDING THE ISSUE AND GOT NO WHERE SINCE A "RECALL" HAS NOT BEEN ISSUED. I FEEL THAT SOMEONE NEEDS TO LOOK INTO THIS CLOSER AND REQUIRE A "RECALL" BEFORE SOMEONE IS SERIOUSLY INJURED! THANK YOU FOR YOUR ASSISTANCE. *JB
NHTSA ODI #10159047
Mileage unknown · Jun 5, 2006
Unknown Or Other
DASH HAS CRACKED ALL OVER WITHIN A YEAR. RECENTLY A PIECE OF THE DASH(APPROX. 4"X6" IN SIZE) EVEN BROKE LOOSE AND FELL INTO THE AIR DUCT UNDER THE WINDSHIELD. *JB
NHTSA ODI #10159034
74,105 miles · May 9, 2006
Unknown Or Other
DASH IS CRACKED BY BLOWER DUCT CREATING POSSIBLE HAZARD DURING AIR BAG DEPLOYMENT. *JB
NHTSA ODI #10157135
54,000 miles · Mar 17, 2006
Unknown Or Other
THE DASH IS CRACKED IN NUMEROUS PLACES NEAR THE DEFROSTER ON MY 2000 DODGE RAM 1500 4X4. I WAS TOLD THIS MAY INTERFERE WITH AIRBAG DEPLOYMENT IN THE EVENT OF AN ACCIDENT. I AM JUST CONCERNED ABOUT THIS BECAUSE IT APPEARS THAT MANY OTHER DODGE RAM OWNERS HAVE SIMILAR PROBLEMS WITH THEIR DASH AND IT APPEARS TO BE A COMMON DEFECT…
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THE DASH IS CRACKED IN NUMEROUS PLACES NEAR THE DEFROSTER ON MY 2000 DODGE RAM 1500 4X4. I WAS TOLD THIS MAY INTERFERE WITH AIRBAG DEPLOYMENT IN THE EVENT OF AN ACCIDENT. I AM JUST CONCERNED ABOUT THIS BECAUSE IT APPEARS THAT MANY OTHER DODGE RAM OWNERS HAVE SIMILAR PROBLEMS WITH THEIR DASH AND IT APPEARS TO BE A COMMON DEFECT. *JB
NHTSA ODI #10152972
Mileage unknown · Jan 20, 2006
Unknown Or Other
MY 2000 DODGE RAM HAS HAD A CRACKED DASHBOARD FOR SOME TIME NOW. IT IS CRACKED IN THREE DIFFERENT PLACES, GOING FROM THE WINDSHIELD TO THE OTHER EDGE. ONE CRACK IS DIRECTLY ABOVE THE PASSENGER SIDE AIRBAG. I AM AFRAID THAT THE CRACK MAY CAUSE THE AIR BAG TO TEAR IF IT WERE EVER DEPLOYED. THESE CRACKS WERE NOT CAUSED BY MY OWN DO…
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MY 2000 DODGE RAM HAS HAD A CRACKED DASHBOARD FOR SOME TIME NOW. IT IS CRACKED IN THREE DIFFERENT PLACES, GOING FROM THE WINDSHIELD TO THE OTHER EDGE. ONE CRACK IS DIRECTLY ABOVE THE PASSENGER SIDE AIRBAG. I AM AFRAID THAT THE CRACK MAY CAUSE THE AIR BAG TO TEAR IF IT WERE EVER DEPLOYED. THESE CRACKS WERE NOT CAUSED BY MY OWN DOING OR DUE TO EXCESSIVE HEAT, IT IS A COMMON PROBLEM AMONG DODGE OWNERS. *JB
NHTSA ODI #10148170
Mileage unknown · Mar 31, 2003
Unknown Or Other
THE VEHICLE EXPERIENCED A PROBLEM WITH THE VEHICLE. (NO OTHER INFO WAS GIVEN).*JB
NHTSA ODI #10014804
Mileage unknown · Mar 31, 2003
Unknown Or Other
THE VEHICLE EXPERIENCED A PROBLEM. (NO OTHER INFO WAS GIVEN)*JB
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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