THIS IS MY SECOND DODGE RAM AND AGAIN MY DASHBOARD IS CRACKING A BIG CHUNCKS ARE FALLING THRU THE DASHBOARD. MY FIRST DODGE DID THIS, BUT I THOUGH IT MAY BE BECAUSE I FAILED TO KEEP IT PROTECTIVE FROM THE SUN, BUT THE DODGE I HAVE KNOW HAS ALWAYS BEEN PARKED IN A GARAGE OR UNDER A CARPORT AND I MAKE SURE AND KEEP PROTECTIVE CLEA…
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THIS IS MY SECOND DODGE RAM AND AGAIN MY DASHBOARD IS CRACKING A BIG CHUNCKS ARE FALLING THRU THE DASHBOARD. MY FIRST DODGE DID THIS, BUT I THOUGH IT MAY BE BECAUSE I FAILED TO KEEP IT PROTECTIVE FROM THE SUN, BUT THE DODGE I HAVE KNOW HAS ALWAYS BEEN PARKED IN A GARAGE OR UNDER A CARPORT AND I MAKE SURE AND KEEP PROTECTIVE CLEANER, SUN OF A GUN, ON IT FREQUENTLY. I DO FEEL THAT SOMEONE LEGAL NEEDS TO GET INVOLVED IN THIS AND MAKE CHRYSLER/DODGE RECALL THIS AND PAY FOR IT. THESE ARE NOT CHEAP TRUCKS AND THE ENGINES ARE VERY GOOD, BUT THE DASHBOARD MAKES THE TRUCK LOOKED RAGGED. I HAVE SEVERAL FRIENDS WITH THE SAME COMPLAINTS ON THEIR DODGE TRUCKS. *TT
NHTSA ODI #10425858
Mileage unknown · Feb 1, 2011
Unknown Or Other
NORMAL DRIVING AND BEHAVIOR LEAD UP TO THE EVENT. THE DASH IN MY VEHICLE IS CRACKED AND FALLING IN IN MULTIPLE LOCATIONS. THERE ARE SHARP SHARDS OF PLASTIC STICKING UP AND SITTING NEAR THE PASSANGER AIRBAG. I FEAR THAT THESE COULD EASILY BECOME PROJECTILES IN THE EVENT OF AN AIRBAG DEPLOYMENT. NOTHING HAS BEEN DONE TO CORRECT…
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NORMAL DRIVING AND BEHAVIOR LEAD UP TO THE EVENT. THE DASH IN MY VEHICLE IS CRACKED AND FALLING IN IN MULTIPLE LOCATIONS. THERE ARE SHARP SHARDS OF PLASTIC STICKING UP AND SITTING NEAR THE PASSANGER AIRBAG. I FEAR THAT THESE COULD EASILY BECOME PROJECTILES IN THE EVENT OF AN AIRBAG DEPLOYMENT. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. THERE ARE HUNDREDS OF COMPLAINTS ONLINE FOR THIS ISSUE. DODGE IS NOT OFFERING A COST EFFECTIVE SOLUTION TO THIS PROBLEM. *LN
NHTSA ODI #10379796
42,000 miles · Dec 15, 2010
Unknown Or Other
I AM REPORTING A BAD DASH BOARD IN MY TRUCK. I FIRST NOTICED TWO SMALL CRACKS THAT APPEARED DOWN BY WHERE THE WINDSHIELD & DASH MEET. THIS REMAINED FOR A FEW MONTHS THEN THE DASH STARTED SPIDER WEBBING. THE ENTIRE DASH IS NOW CRACKED & LAYING IN THE BOTTOM. THERE ARE HUGE GAPS IN THE DASHBOARD. I TRIED RESOLVING THIS THROUGH THE…
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I AM REPORTING A BAD DASH BOARD IN MY TRUCK. I FIRST NOTICED TWO SMALL CRACKS THAT APPEARED DOWN BY WHERE THE WINDSHIELD & DASH MEET. THIS REMAINED FOR A FEW MONTHS THEN THE DASH STARTED SPIDER WEBBING. THE ENTIRE DASH IS NOW CRACKED & LAYING IN THE BOTTOM. THERE ARE HUGE GAPS IN THE DASHBOARD. I TRIED RESOLVING THIS THROUGH THE DEALERSHIP WHERE I PURCHASED MY TRUCK & WAS TOLD THIS WAS NEVER A COVERED ITEM & RECEIVED NO ASSISTANCE. I HAVE RECENTLY LEARNED THAT DODGE IS NO LONGER MAKING THESE DASHBOARDS & ARE NOT AVAILABLE TO PURCHASE FOR REPLACEMENT.
NHTSA ODI #10371571
120,000 miles · Apr 1, 2010
Unknown Or Other
MY DASH BOARD STARTED CRACKING AND THEN JUST COLLAPSED THE PIECES ARE VERY SHARP AND CONTINUE TO FALL OFF
NHTSA ODI #10323396
Mileage unknown · Mar 22, 2010
Unknown Or Other
MY DASH IS ALL BROKEN UP ALSO. I ALSO HAD IT REPLACED ONCE WHILE IT WAS STILL UNDER WARRANTY VERY VERY POOR DESIGN. MY FIRST NEW VEHICLE. HOW DISAPPOINTING. *DT
NHTSA ODI #10321386
45,000 miles · Jan 16, 2010
Unknown Or OtherInjury
LIKE THOUSANDS OF OTHER DODGE RAM OWNERS, I HAVE A COLLAPSED DASHBOARD IN MY 2000 MODEL RAM. THE TRUCK IS IN ABSOLUTE PERFECT SHAPE WITH ONLY 45,000 MILES... EXCEPT FOR THE SHARDS OF PLASTIC THAT CUT MY WRIST WHEN I WAS RETRIEVING A PAPER OFF THE DASHBOARD. I SURE NEVER THOUGHT I WOULD BE INJURED WHILE SITTING IN A STATIONARY …
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LIKE THOUSANDS OF OTHER DODGE RAM OWNERS, I HAVE A COLLAPSED DASHBOARD IN MY 2000 MODEL RAM. THE TRUCK IS IN ABSOLUTE PERFECT SHAPE WITH ONLY 45,000 MILES... EXCEPT FOR THE SHARDS OF PLASTIC THAT CUT MY WRIST WHEN I WAS RETRIEVING A PAPER OFF THE DASHBOARD. I SURE NEVER THOUGHT I WOULD BE INJURED WHILE SITTING IN A STATIONARY TRUCK IN MY DRIVEWAY. SURELY IT'S NOT A SAFE SITUATION TO HAVE A COLLAPSED DASHBOARD OVER SO MANY ELECTRICAL WIRES AND AIR BAGS. *TR
NHTSA ODI #10299951
Mileage unknown · May 6, 2009
StructureUnknown Or Other
2000 DODGE RAM 1500 DASH BOARD IS CAVING IN. CONSUMER WANTS TO KNOW IF THE PROBLEM WILL EFFECT THE AIR BAG. *NJ
NHTSA ODI #10268128
Mileage unknown · May 1, 2008
StructureUnknown Or Other
2000 DODGE RAM 1500 WITH CRACKING DASH. CONSUMER WOULD LIKE TO KNOW WHAT COULD BE DONE ABOUT THIS PROBLEM. HE STATES THAT THE DASH IS CRACKING AND COLLAPSING. *KB
NHTSA ODI #10227288
Mileage unknown · Mar 3, 2008
StructureUnknown Or Other
2000 DODGE RAM TRUCK DASHBOARD IS CRACKING AND FALLING IN. CONSUMER STATES THAT DASHBOARD IS CRACKING AND FALLING APART. CONSUMER IS WORRIED THAT THE CRACKING COULD CAUSE ISSUES WITH THE AIR BAG SYSTEM. *KB
NHTSA ODI #10220553
Mileage unknown · Jan 15, 2008
Unknown Or Other
RIGHT AFTER PURCHASING MY USED 2000 DODGE RAM QUAD CAB, A LARGE CRACK QUICKLY FORMED ON THE DASHBOARD. NOW ONLY A FEW MONTHS AFTER PURCHASING MY TRUCK THE DASHBOARD HAS GAPING HOLES IN IT. THESE AREN'T LITTLE HOLES THEY CONSUME MOST OF THE DASH ITSELF. AS MANY COMPLAINTS AS THERE HAS BEEN ON THIS PROBLEM ONE WOULD ASSUME THAT…
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RIGHT AFTER PURCHASING MY USED 2000 DODGE RAM QUAD CAB, A LARGE CRACK QUICKLY FORMED ON THE DASHBOARD. NOW ONLY A FEW MONTHS AFTER PURCHASING MY TRUCK THE DASHBOARD HAS GAPING HOLES IN IT. THESE AREN'T LITTLE HOLES THEY CONSUME MOST OF THE DASH ITSELF. AS MANY COMPLAINTS AS THERE HAS BEEN ON THIS PROBLEM ONE WOULD ASSUME THAT THE MANUFACTURER WOULD HAVE THE COURAGE TO BACK THEIR PRODUCTS CAUSE IT IS OBVIOUS TO THE WORKING MAN THAT THIS IS NOT AN INDIVIDUALIZED PROBLEM BUT A SERIOUS EPIDEMIC. WHILE THE HOLES ARE NOT CAUSING ANY PROBLEMS RIGHT NOW EXCEPT FOR CONTINUING THE JOKE WAR, PEOPLE LAUGHING CAUSE WE CAN'T KEEP OUR DODGES TOGETHER, BUT WHAT IS THE CHANCE THAT SOME OF THIS BROKEN MATERIAL WILL GET DOWN AND HURT OTHER COMPONENTS OR EVEN THE SAFETY COMPONENTS. SOMETHING NEEDS TO BE DONE ABOUT THIS. CHRYSLER NEEDS TO STEP UP ALREADY AND RECALL THEIR FAULTY CRAFTSMANSHIP. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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