2000 DODGE RAM 1500 DASHBOARD COMPLETELY DESTROYED. NO OFF ROADING IN VEHICLE EVER. NORMAL DRIVING CONDITIONS. PROBLEM STARTED AT AROUND 75,000 MILES. DODGE TOLD ME TO BUY SOME EPOXY AND THAT I WAS ON MY OWN. MECHANIC CANNOT PUT BACK TOGETHER AFTER I HAD HEATER SERVICED. DASHBOARD MUST BE REMOVED IN ORDER TO ACCESS ALL OF THE NE…
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2000 DODGE RAM 1500 DASHBOARD COMPLETELY DESTROYED. NO OFF ROADING IN VEHICLE EVER. NORMAL DRIVING CONDITIONS. PROBLEM STARTED AT AROUND 75,000 MILES. DODGE TOLD ME TO BUY SOME EPOXY AND THAT I WAS ON MY OWN. MECHANIC CANNOT PUT BACK TOGETHER AFTER I HAD HEATER SERVICED. DASHBOARD MUST BE REMOVED IN ORDER TO ACCESS ALL OF THE NECESSARY COMPONENTS FOR SERVICING THE HEATER. SPOKE WITH CHRYSLER AND THEY AGREED IT WAS DEFECTIVE AND WANTED TO CHARGE ME $1000 TO REPAIR. *TR
NHTSA ODI #10374838
170,000 miles · Nov 6, 2010
EquipmentStructure
DASH IS FALLING APART. *TR
NHTSA ODI #10364291
Mileage unknown · Sep 28, 2010
Structure
I HAVE A 2000 DODGE 1500 QUAD CAB WITH A COMPLETELY BROKEN AND COLLAPSING DASHBOARD. THIS STARTED 3 1/2 TO 4 YEARS AGO AND SINCE THEN I REALLY DON'T HAVE MUCH DASH LEFT. SINCE SOME RESEARCH I HAVE FOUND THAT THIS IS NOT A UNIQUE PROBLEM. *TR
NHTSA ODI #10358066
99,000 miles · Sep 27, 2010
Structure
DASH IN MY 2000 DODGE RAM 1500 IS FALLING APART, AND WHERE IT'S CRACKED EDGES ARE LIKE RAZOR BLADES. *TR
NHTSA ODI #10357923
86,000 miles · Sep 24, 2010
Structure
DASH COVER HAS SELF DESTRUCTED INTO MANY JAGGED AND BROKEN PIECES. I HAVE HAD PIECES DROP INTO THE DASH AND MY BIGGEST CONCERN IS THAT IN EVENT OF AN ACCIDENT THIS WILL COME LOOSE WITH IMPACT OR BE PROPELLED BY THE DEPLOYMENT OF THE AIRBAGS AND BECOME MISSILES INSIDE OF THE VEHICLE. *TR
NHTSA ODI #10357370
Mileage unknown · Sep 20, 2010
Structure
2000 DODGE RAM 1500 TRUCK. CONSUMER WRITES REGARDING CRACKS IN THE VEHICLE DASHBOARD *TGW
NHTSA ODI #10356449
85,000 miles · Sep 18, 2010
Structure
THE DASH ON MY 2000 DODGE RAM 1500 PICKUP STARTED CRACKING A FEW YEARS AGO. THE CRACKS HAVE MANAGED TO MEET AND NOW ENTIRE SHARDS OF SHARP HARD PLASTIC ARE FALLING INTO MY DASH AND ALSO PROTRUDING FROM MY DASH. THEY COULD EASILY INJURE SOMEONE. I HAVE READ IN MANY FORUMS THAT THIS APPEARS TO BE A VERY COMMON ISSUE FOR THIS MODEL…
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THE DASH ON MY 2000 DODGE RAM 1500 PICKUP STARTED CRACKING A FEW YEARS AGO. THE CRACKS HAVE MANAGED TO MEET AND NOW ENTIRE SHARDS OF SHARP HARD PLASTIC ARE FALLING INTO MY DASH AND ALSO PROTRUDING FROM MY DASH. THEY COULD EASILY INJURE SOMEONE. I HAVE READ IN MANY FORUMS THAT THIS APPEARS TO BE A VERY COMMON ISSUE FOR THIS MODEL TRUCK. I HAVE NOT REPLACED THE DASH YET BECAUSE I DO NOT KNOW IF THE REPLACEMENT DASH WOULD HAVE THE SAME PROBLEM SINCE THIS ISSUE HAS NOT BEEN ADDRESSED BY THE MANUFACTURE. THIS IS A VERY DANGEROUS PROBLEM. *TR
NHTSA ODI #10356252
40,000 miles · Sep 12, 2010
Structure
THE DASHBOARD IN MY 2000 DODGE RAM 1500 SLT HAS BEEN SLOWLY CRACKING FOR THE PAST 6 YEARS OR SO AND HAS NOW A SIZEABLE HOLE FROM A PIECE BREAKING OFF. MY CONCERN IS THE "DRY INSULATION" THAT CAUSES DUST TO FILTER INTO MY VENTILATION SYSTEM AND BLOWS INTO THE CAB FOR ME AND MY PASSENGERS TO BREATH. NOT HEALTHY AT ALL. THIS PRODUC…
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THE DASHBOARD IN MY 2000 DODGE RAM 1500 SLT HAS BEEN SLOWLY CRACKING FOR THE PAST 6 YEARS OR SO AND HAS NOW A SIZEABLE HOLE FROM A PIECE BREAKING OFF. MY CONCERN IS THE "DRY INSULATION" THAT CAUSES DUST TO FILTER INTO MY VENTILATION SYSTEM AND BLOWS INTO THE CAB FOR ME AND MY PASSENGERS TO BREATH. NOT HEALTHY AT ALL. THIS PRODUCT SHOULD BE RECALLED OR PAID FOR A REPLACEMENT. THERE IS NO SOLUTION OTHER THAN TO REPLACE. *TR
NHTSA ODI #10355071
89,000 miles · Sep 7, 2010
Structure
I BOUGHT MY 2000 DODGE RAM BRAND NEW. ABOUT 3 YEARS AGO I NOTICED SOME SMALL CRACKS IN THE DASH, THEN SOME TIME LAST YEAR, THE DASH STARTED COLLAPSING IN HUGE SECTIONS. I THEN STARTED HAVING ELECTRICAL PROBLEMS. I CHECKED WITH MY MECHANIC AND HE SAID IT IS A RESULT OF THE SUN HITTING THE WIRES THROUGH THE HOLES IN THE DASH. …
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I BOUGHT MY 2000 DODGE RAM BRAND NEW. ABOUT 3 YEARS AGO I NOTICED SOME SMALL CRACKS IN THE DASH, THEN SOME TIME LAST YEAR, THE DASH STARTED COLLAPSING IN HUGE SECTIONS. I THEN STARTED HAVING ELECTRICAL PROBLEMS. I CHECKED WITH MY MECHANIC AND HE SAID IT IS A RESULT OF THE SUN HITTING THE WIRES THROUGH THE HOLES IN THE DASH. I THEN BOUGHT A DASH COVER TO STOP ANY FURTHER SUN DAMAGE BUT CONTINUE TO HAVE INTERMITTENT ELECTRICAL PROBLEMS. IT HAS GOTTEN TO WHERE IT IS UNSAFE TO DRIVE. *TR
NHTSA ODI #10354167
46,000 miles · Sep 4, 2010
Structure
DASHBOARD FAILURE ON 2000 DODGE RAM 1500 TRUCK. THE DASHBOARD HAS FRACTURES / CRACKS THAT PROPAGATE TO AIRBAG AREA PASSENGER SIDE. I HAVE SHUT AIRBAG OFF ON THE PASSENGER SIDE IN FEAR OF AIRBAG IGNITION AND FLYING SHARDS OF HARD PLASTIC COMING FROM DECOMPOSING DASH. IT IS APPARENT THAT THIS PLASTIC MATERIAL IS DEFECTIVE CONSIDER…
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DASHBOARD FAILURE ON 2000 DODGE RAM 1500 TRUCK. THE DASHBOARD HAS FRACTURES / CRACKS THAT PROPAGATE TO AIRBAG AREA PASSENGER SIDE. I HAVE SHUT AIRBAG OFF ON THE PASSENGER SIDE IN FEAR OF AIRBAG IGNITION AND FLYING SHARDS OF HARD PLASTIC COMING FROM DECOMPOSING DASH. IT IS APPARENT THAT THIS PLASTIC MATERIAL IS DEFECTIVE CONSIDERING THE VEHICLE IS GARAGED AND HAS ONLY 46,000 MILES ON IT'S OD. DASH AREA ON DRIVERS SIDE HAS COMPLETELY FRACTURED WITH PIECES BEGINNING TO DISLODGE AND FALL INTO WIRING HARNESS ABOVE STEERING AREA. FEAR IS CHAFFING OCCURRING AT WIRE HARNESS LOCATIONS FROM DISLODGED PLASTIC SHARDS AND CREATING THE POTENTIAL FOR ELECTRICAL INTERIOR FIRE. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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