I OWN A 2000 DODGE 1500 PICK-UP AFTER ABOUT 4 YEARS OF OWNERSHIP THE DASHBOARD DEVELOPED A SMALL CRACK AT THE PASSENGER DEFROSTER VENT. THE CRACK INCREASED IN SIZE UNTIL THE TOP OF THE PASSENGER DASHBOARD WAS IN MANY SECTIONS. THIS MAY CAUSE A PROBLEM IF THE PASSENGER AIR BAG WAS DEPLOYED BY SENDING FLYING PIECES OF DASHBOARD …
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I OWN A 2000 DODGE 1500 PICK-UP AFTER ABOUT 4 YEARS OF OWNERSHIP THE DASHBOARD DEVELOPED A SMALL CRACK AT THE PASSENGER DEFROSTER VENT. THE CRACK INCREASED IN SIZE UNTIL THE TOP OF THE PASSENGER DASHBOARD WAS IN MANY SECTIONS. THIS MAY CAUSE A PROBLEM IF THE PASSENGER AIR BAG WAS DEPLOYED BY SENDING FLYING PIECES OF DASHBOARD OUT WITH THE FORCE OF THE AIR BAG. AK
NHTSA ODI #10191544
60,000 miles · May 21, 2007
Air BagsStructure
COMPLETE COLLAPSE OF PLASTIC DASHBOARD AND GAUGE BEZEL. THE TOP OF THE DASHBOARD HAD SO MANY STRESS CRACKS THAT THERE WERE NO GAPING HOLES IN THE TOP. IT WAS POSSIBLE TO ACCESS ALL OF THE WIRING THROUGH THE TOP OF THE DASHBOARD. THIS SEEMED TO BE A SAFETY ISSUE AS THERE WAS NO STRUCTURAL INTEGRITY TO THE DASHBOARD NOW IF TH…
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COMPLETE COLLAPSE OF PLASTIC DASHBOARD AND GAUGE BEZEL. THE TOP OF THE DASHBOARD HAD SO MANY STRESS CRACKS THAT THERE WERE NO GAPING HOLES IN THE TOP. IT WAS POSSIBLE TO ACCESS ALL OF THE WIRING THROUGH THE TOP OF THE DASHBOARD. THIS SEEMED TO BE A SAFETY ISSUE AS THERE WAS NO STRUCTURAL INTEGRITY TO THE DASHBOARD NOW IF THE AIRBAGS DEPLOYED. *AK
NHTSA ODI #10191402
870,009 miles · May 17, 2007
Electrical SystemStructure
I OWN A 2000 DODGE RAM 1500 PICKUP TRUCK. IN 2005 THE DASHBOARD STARTED WITH SOME FINE LINE CRACKS WHICH HAVE GOTTEN LONGER AND LARGER UNTIL THIS YEAR . THE DASHBOARD HAS TOTALLY CAVED IN AND BROKEN INTO SEVERAL LARGE PIECES. MY CONCERN IS WITH THE AREA BENEATH THE DASHBOARD THAT WAS NOW EXPOSED ALONG WITH THE CONDITION OF T…
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I OWN A 2000 DODGE RAM 1500 PICKUP TRUCK. IN 2005 THE DASHBOARD STARTED WITH SOME FINE LINE CRACKS WHICH HAVE GOTTEN LONGER AND LARGER UNTIL THIS YEAR . THE DASHBOARD HAS TOTALLY CAVED IN AND BROKEN INTO SEVERAL LARGE PIECES. MY CONCERN IS WITH THE AREA BENEATH THE DASHBOARD THAT WAS NOW EXPOSED ALONG WITH THE CONDITION OF THE DASHBOARD. I HAVE EXPERIENCED A ELECTRICAL PROBLEM OF THE TRUCK , NOT STARTING. LIKE THE BATTERY WAS DEAD. I HAVE REPLACED THE BATTERY AT LEAST TWICE AND THE STARTER AND ALTERNATOR PROFESSIONALLY CHECKED BY 3 DIFFERENT MECHANICS TRYING TO LOCATE THE PROBLEM. ALSO, WE HAVE TRIED TO TRACE THE SYSTEM FOR A SHORT. I WAS WONDERING IF THE CAVED IN DASHBOARD HAS EXPOSED SOME WIRES TO THE ELEMENTS. WE LIVE IN FLORIDA AND TRY TO AMOUR ALL MOISTURE THE DASHBOARD AND USE A SUN SCREEN FOR PROTECTION. AT FIRST I THOUGHT IT MIGHT JUST BE MY DODGE TRUCK, BUT MY DAUGHTER HAS A 2001 DODGE 1500 AND THE DASHBOARD STARTED CRACKING FOR NO REASON. IS THIS A DODGE PROBLEM? I HAPPENED TO CATCH A NEWS STORY ABOUT THIS SAME PROBLEM AND FOUND THAT WE ARE NOT ALONE, THAT THIS SEEMED TO BE A PROBLEM WITH THE DODGE TRUCKS ALONG WITH POTENTIAL ELECTRICAL PROBLEMS. YOU CAN CONTACT SCOOPER@LOCAL6.COM FOR MORE INFORMATION ON THE DATA HE HAS COLLECTED CONCERNING THIS ISSUE. IF WOULD SEEM DODGE NEEDED TO LOOK IN TO THE PROBLEM. *AK
NHTSA ODI #10191055
Mileage unknown · May 16, 2007
Structure
I OWN A 2000 DODGE RAM 1500, THE DASHBOARD WAS SEVERLY CRACKING, AND HAD A FEW PIECES BREAK LOOSE. LUCKLY THE PIECES DIDNT HIT ME. THESE CRACKS APEARED ABOUT 3 YRS AGO, AND HAVE GOTTEN ALOT WORSE. I COULD FIND NO SOLUTION BUT TO REPLACE THE TOP PART OF THE DASHBOARD THAT WAS CRACKING AT A COST OF $850.00 INSTALLED. *AK
NHTSA ODI #10190953
99,856 miles · May 14, 2007
Structure
ON MY 2000 DODGE RAM 1500 4X4 QUAD CAB MY DASHBOARD STARTED TO CRACK AND IT CREATED HOLES IN THE DASHBOARD. NOW, THE DASHBOARD WAS CRACKED ALL THE WAY TO THE PASSENGER AIRBAG , AND I WAS AFRAID THAT THE AIRBAG WILL RIP UPON DEPLOYMENT. ALSO, ELECTRICAL FAILURES; HEADAD LIGHTS/TAIL LIGHTS/ DASH LIGHTS AND MIRRORS WON'T WORK O…
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ON MY 2000 DODGE RAM 1500 4X4 QUAD CAB MY DASHBOARD STARTED TO CRACK AND IT CREATED HOLES IN THE DASHBOARD. NOW, THE DASHBOARD WAS CRACKED ALL THE WAY TO THE PASSENGER AIRBAG , AND I WAS AFRAID THAT THE AIRBAG WILL RIP UPON DEPLOYMENT. ALSO, ELECTRICAL FAILURES; HEADAD LIGHTS/TAIL LIGHTS/ DASH LIGHTS AND MIRRORS WON'T WORK ONCE THE HEAT GOT TO THE WIRES UNDERNEATH THE DASHBOARD. *AK
NHTSA ODI #10190721
Mileage unknown · May 11, 2007
Structure
I HAVE A 2000 DODGE RAM QUAD CAB. I HAVE HAD THE TRUCK SINCE 2000 AND TAKEN IMMACULATE CARE OF IT. OVER THE COARSE OF THE PAST 2 YEARS THE DASHBOARD HAS BEEN STEADILY CRACKING AND WAS GETTING WORSE. I WAS TOLD TO SEND THIS REPORT FROM STEPHEN COOPER WHO WAS A TV REPORTER IN FLORIDA. *AK
NHTSA ODI #10190463
70,900 miles · May 10, 2007
Structure
CRACKED DASHBOARD. *AK
NHTSA ODI #10190450
Mileage unknown · May 10, 2007
Structure
DASHBOARD CRACKED AND CAVED IN. TOTALLY DESTROYED BY CRACKING. *AK
NHTSA ODI #10190447
60,000 miles · May 8, 2007
Structure
EXCESSIVE CRACKING OF THE DASHBOARD AND INSTRUMENT CLUSTER BEZEL MATERIAL. NUMEROUS CRACKS HAVE DEVELOPED COMPLETELY THROUGH THE MATERIA, L LEAVING SHARP EDGES EXPOSED. CRACKS FIRST APPEARED IN 2005. THEY QUICKLY PROPAGATED THROUGHOUT THE ENTIRE DASHBOARD AND BEZEL AREA.*AK
NHTSA ODI #10190115
65,000 miles · May 3, 2007
Structure
A CRACK IN THE DASHBOARD OF MY 200 DODGE 1500 RAM QUAD CAB 4X4 STARTED 3 YRS. AGO. THE LOCAL DEALER SAID THEY WOULD CHARGE ME 100.00 FOR DIAGNOSTICS. " THE DASH IS CRACKED " SO BADLY, THAT I USE A FELT COVER TO HIDE THE EMBARRASSMENT. HOW CAN I EVER SELL THIS TRUCK LIKE THIS. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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