TL* THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING AND THE ELECTRICAL WIRES SHORTED AND MELTED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SHOULDER OF THE ROAD AND WAS TOWED TO THE CONTACT'S HOME. THE CONTACT REPLACED THE DEFECTIVE WIRES. THE VI…
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TL* THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING AND THE ELECTRICAL WIRES SHORTED AND MELTED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SHOULDER OF THE ROAD AND WAS TOWED TO THE CONTACT'S HOME. THE CONTACT REPLACED THE DEFECTIVE WIRES. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10626257
Mileage unknown · Jun 14, 2014
Air BagsElectrical SystemStructure
DASH FALLING APRT DETERIOATING. *JS
NHTSA ODI #10598334
100,000 miles · Apr 9, 2014
Structure
I PURCHASED THE VEHICLE IN 2006, SHORTLY THEREAFTER, I BEGAN TO NOTICE PIECES OF PLASTIC LAYING ON THE FLOOR. IT WAS MY BELIEF THAT THE CHILDREN WERE BREAKING THE PLASTIC UNTIL I WAS DRIVING AND A LARGE PIECE OF THE DASH SIMPLY FELL TO THE FLOOR. THIS PROBLEM HAS PERSISTED TO THE POINT WHERE I AM AFRAID TO DRIVE THE VEHICLE ANYM…
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I PURCHASED THE VEHICLE IN 2006, SHORTLY THEREAFTER, I BEGAN TO NOTICE PIECES OF PLASTIC LAYING ON THE FLOOR. IT WAS MY BELIEF THAT THE CHILDREN WERE BREAKING THE PLASTIC UNTIL I WAS DRIVING AND A LARGE PIECE OF THE DASH SIMPLY FELL TO THE FLOOR. THIS PROBLEM HAS PERSISTED TO THE POINT WHERE I AM AFRAID TO DRIVE THE VEHICLE ANYMORE. I AM AFRAID BECAUSE THE DASHBOARD APPEARS TO BE DETACHED FROM THE BODY, THE WAY IT GYRATES ABOUT VIGOROUSLY. I AM AFRAID THAT THE AIRBAGS WILL BE ACTIVATED OR THE DASH WILL FALL TO MY LAP WHILE DRIVING . *TR
NHTSA ODI #10578661
50,000 miles · Apr 7, 2014
Structure
THE ENTIRE DASHBOARD BECOMES BRITTLE AND FALLS APART. IT IS VERY THIN TO START. WHEN I CALL AROUND TO BUY A REPLACEMENT DASHBOARD AT LOCAL JUNK YARDS,I'M TOLD THAT IF I CAN FIND ONE, I SHOULD PLAY THE LOTTERY,THAT'S LETTING ME KNOW THAT IT IS A LARGE PROBLEM THAT AFFECTS ALL THE TRUCKS. I PERSONALLY KNOW 6 PEOPLE WITH THE SAME Y…
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THE ENTIRE DASHBOARD BECOMES BRITTLE AND FALLS APART. IT IS VERY THIN TO START. WHEN I CALL AROUND TO BUY A REPLACEMENT DASHBOARD AT LOCAL JUNK YARDS,I'M TOLD THAT IF I CAN FIND ONE, I SHOULD PLAY THE LOTTERY,THAT'S LETTING ME KNOW THAT IT IS A LARGE PROBLEM THAT AFFECTS ALL THE TRUCKS. I PERSONALLY KNOW 6 PEOPLE WITH THE SAME YEAR TRUCKS THAT ALL HAVE THE SAME PROBLEM. *TR
NHTSA ODI #10577835
190,000 miles · Mar 5, 2014
Structure
DASH CRACKS AND IS IN BIG SHARP PIECES COULD CAUSE AN INJURY IF IN ACCIDENT. *TR
NHTSA ODI #10567165
155,000 miles · Feb 16, 2014
Structure
WHILE WARMING MY TRUCK UP ON A COLD MORNING I TURNED ON THE WINDSHIELD DEFROST ONCE THE TRUCK WAS WARM. I HEARD CRACKING AND POPPING. WHEN I TURNED THE DEFROST FAN OFF I NOTICED THE DASH HAD CRACKED INTO APPROX 24 PIECES CAUSING THE DASH TO FALL ONTO THE WIRES. WHEN I CONTACTED DODGE I WAS TOLD THAT THEY WERE AWARE OF THE ISSUE …
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WHILE WARMING MY TRUCK UP ON A COLD MORNING I TURNED ON THE WINDSHIELD DEFROST ONCE THE TRUCK WAS WARM. I HEARD CRACKING AND POPPING. WHEN I TURNED THE DEFROST FAN OFF I NOTICED THE DASH HAD CRACKED INTO APPROX 24 PIECES CAUSING THE DASH TO FALL ONTO THE WIRES. WHEN I CONTACTED DODGE I WAS TOLD THAT THEY WERE AWARE OF THE ISSUE HOWEVER THERE HAD BEEN NO RECALL BUT THEY COULD REPLACE THE DASH FOR $900. I LOOKED AT MOLDED DASH OVERLAYS TO REPAIR THE PROBLEM BUT THERE IS NOTHING LEFT TO ADHERE IT TO. *TR
NHTSA ODI #10564566
113,000 miles · Jan 2, 2014
Structure
TL* THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED THAT THERE WERE SEVERE CRACKS IN THE DASHBOARD NEAR THE AIR BAG HOUSING AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000. THE VIN WAS UNAVAILABLE. UPDATED 02/11/2014 *BF
NHTSA ODI #10558230
121,000 miles · Nov 23, 2013
Structure
THE DASH BOARD ON MY RAM HAS A HUGE CRACK { ALONG WITH SEVERAL SMALL CRACKS} RUNNING FROM PASSENGER SIDE WINDSHIELD BACK ACROSS TO CENTER OF DASH. I HAVE TO WONDER WHAT IS KEEPING DASH TOGETHER, VERY UNSAFE. THIS IS A BIG PROBLEM IN THIS MODEL AND NEEDS TO BE TAKEN CARE OF! *TR
NHTSA ODI #10553560
172,000 miles · Sep 13, 2013
Structure
TL* THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND CAVED IN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
NHTSA ODI #10543479
160,000 miles · Aug 5, 2013
Structure
TL* THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 55 MPH, THE DASHBOARD CRACKED AND PIECES PEELED OFF. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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