I PURCHASED A USED 2000 DODGE RAM 1500 IN NOVEMBER 2006. AT THE TIME OF PURCHASE THERE WERE NO VISIBLE DEFECTS. HOWEVER, SINCE THAT TIME THE DASH HAS CRACKED AND COLLAPSED ALMOST ENTIRELY. THE LEFT FRONT SPEAKER AND AIR CONDITIONER NO LONGER WORK. THERE WAS NO IMPACT OR TRAUMA THAT BROUGHT IT ON. IT WAS AT FIRST A SMALL CRA…
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I PURCHASED A USED 2000 DODGE RAM 1500 IN NOVEMBER 2006. AT THE TIME OF PURCHASE THERE WERE NO VISIBLE DEFECTS. HOWEVER, SINCE THAT TIME THE DASH HAS CRACKED AND COLLAPSED ALMOST ENTIRELY. THE LEFT FRONT SPEAKER AND AIR CONDITIONER NO LONGER WORK. THERE WAS NO IMPACT OR TRAUMA THAT BROUGHT IT ON. IT WAS AT FIRST A SMALL CRACK ON THE PASSENGER SIDE THAT SPREAD TOWARDS THE DRIVER SIDE. WE NOW HAVE A GAPING HOLE THROUGH MIDDLE AND RIGHT SIDE OF DASH WITH NEW CRACKS DEVELOPING ON THE DRIVER SIDE. *TR
NHTSA ODI #10243959
98,000 miles · Sep 28, 2008
Structure
MY 2000 DODGE RAM TRUCK DASHBOARD IS JUST ABOUT DISINTEGRATED WITH MANY CRACKS - PIECES ARE STARTING TO FALL OUT WHICH EXPOSES THE WIRES TO SUN. DODGE DOES NOT WANT TO SEEM TO DO ANYTHING ABOUT THESE FAULTY DASHBOARDS THAT APPEAR TO BE FALLING APART. *TR
NHTSA ODI #10243824
Mileage unknown · Sep 15, 2008
Latches/locks/linkagesStructure
WHILE DRIVING DOWN THE ROAD, THE HOOD LATCH ON MY 2000 DODGE RAM 1500 RELEASED. THIS CAUSED THE HOOD TO FLY UP, CRASHING INTO THE WINDSHIELD. THE WINDSHIELD SHATTERED, THE HOOD TWISTED BEYOND REPAIR, AND THE HOOD SPRINGS WERE COMPLETELY MANGLED. I FOUND AN ARTICLE ON CONSUMER AFFAIRS SHOWING THAT THERE HAVE BEEN 30 CONSUMER COMP…
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WHILE DRIVING DOWN THE ROAD, THE HOOD LATCH ON MY 2000 DODGE RAM 1500 RELEASED. THIS CAUSED THE HOOD TO FLY UP, CRASHING INTO THE WINDSHIELD. THE WINDSHIELD SHATTERED, THE HOOD TWISTED BEYOND REPAIR, AND THE HOOD SPRINGS WERE COMPLETELY MANGLED. I FOUND AN ARTICLE ON CONSUMER AFFAIRS SHOWING THAT THERE HAVE BEEN 30 CONSUMER COMPLAINTS REGARDING THE SAME INCIDENT. WE HAVE FILED A CLAIM W/ THE INSURANCE COMPANY FOR SEVERE DAMAGES. *TR
NHTSA ODI #10242233
89,000 miles · Sep 14, 2008
Structure
2000 DODGE RAM 1500 LARIAME SLT- DASHBOARD IS CRACKING IN MULTIPLE PIECES AND LOOKS AS IF WILL EVENTUALLY COME APART EXPOSING VITAL INTERNAL ELECTRICAL PARTS. I THINK THAT THIS FAULTY PART AND CHYRSLER NEEDS TO RECALL /REPLACE THESE DASHBOARDS. THE COST FOR LABOR IS OUTRAGEOUS BECAUSE OF HOW PARTS WERE CONSTRUCTED. AIR BAG IS LO…
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2000 DODGE RAM 1500 LARIAME SLT- DASHBOARD IS CRACKING IN MULTIPLE PIECES AND LOOKS AS IF WILL EVENTUALLY COME APART EXPOSING VITAL INTERNAL ELECTRICAL PARTS. I THINK THAT THIS FAULTY PART AND CHYRSLER NEEDS TO RECALL /REPLACE THESE DASHBOARDS. THE COST FOR LABOR IS OUTRAGEOUS BECAUSE OF HOW PARTS WERE CONSTRUCTED. AIR BAG IS LOCATED IN THE DASHBOARD, I WONDER IF THIS WILL DEPLOY OR BE DAMAGED BY THE CONTINUATION OF THE CRACKING OF THE DASHBOARD LOCATED SURROUNDING AND ABOVE IT. *TR
NHTSA ODI #10242089
85,000 miles · Sep 1, 2008
Structure
THE DASHBOARD ON MY TRUCK STARTED CRACKING LAST YEAR AND HAS GOTTEN WORSE AS TIME GOES ON. I NOW HAVE CRACKS ALL THE WAY ACROSS THE DASHBOARD AND A BIG PIECE FELL OUT LEAVING A GAPING HOLE. *TR
NHTSA ODI #10240508
80,500 miles · Aug 31, 2008
Structure
I HAVE A 2000 DODGE RAM 1500 4X4 SPORT AND THE DASH LOOKS LIKE SOMEBODY PUT A HAND GRENADE ON IT AND BLEW IT UP. IT STARTED CRACKING ABOUT 4 YEARS AGO AND TODAY THERE ARE MORE PIECES OF IT BROKEN OFF THAN THERE ARE STILL INTACT. I DIDN'T THINK IT WAS A VERY COMMON PROBLEM BUT IT IS EXTREMELY COMMON. I LIKE DODGE BUT I WOULD BE A…
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I HAVE A 2000 DODGE RAM 1500 4X4 SPORT AND THE DASH LOOKS LIKE SOMEBODY PUT A HAND GRENADE ON IT AND BLEW IT UP. IT STARTED CRACKING ABOUT 4 YEARS AGO AND TODAY THERE ARE MORE PIECES OF IT BROKEN OFF THAN THERE ARE STILL INTACT. I DIDN'T THINK IT WAS A VERY COMMON PROBLEM BUT IT IS EXTREMELY COMMON. I LIKE DODGE BUT I WOULD BE ASHAMED IF I WERE THEM FOR MAKING SOMETHING SO CHEAP BUILT AND THEN NOT STANDING BEHIND IT TO FIX OR REPLACE IT. THAT'S NOT GOOD FOR BUSINESS ESPECIALLY FOR RETURN CUSTOMERS. I THINK IT COULD ALSO BE A SAFETY RISK. IF THOSE RAZOR SHARP DASH PIECES ARE LAUNCHED OFF THE DASH FAST ENOUGH, THEY COULD SLICE RIGHT THROUGH YOU. THEY SHOULD GROW A SET AND REPLACE THESE DASHES!!! *TR
NHTSA ODI #10240362
75,000 miles · Aug 26, 2008
Structure
THE DASH STARTED CRACKING ON MY 2000 DODGE RAM 1500 IN MID 2005. IT WAS NEVER PARKED IN THE SUN, SO I COULDN'T FIGURE OUT WHY IT WAS CRACKING. I POINTED IT OUT WHEN I TOOK MY TRUCK TO THE DEALERSHIP FOR AN OIL CHANGE AND WAS TOLD THAT IT WOULD COST $1400 TO REPLACE. I COULDN'T AFFORD THAT SO JUST HOPED FOR THE BEST. THE CRACKS C…
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THE DASH STARTED CRACKING ON MY 2000 DODGE RAM 1500 IN MID 2005. IT WAS NEVER PARKED IN THE SUN, SO I COULDN'T FIGURE OUT WHY IT WAS CRACKING. I POINTED IT OUT WHEN I TOOK MY TRUCK TO THE DEALERSHIP FOR AN OIL CHANGE AND WAS TOLD THAT IT WOULD COST $1400 TO REPLACE. I COULDN'T AFFORD THAT SO JUST HOPED FOR THE BEST. THE CRACKS CONTINUED TO SPREAD, AND THEN EARLIER THIS YEAR THE WHOLE PASSENGER SIDE OF THE DASH CAVED IN. THERE IS A HUGE HOLE WHERE THE DASH USED TO BE. I HAD NO IDEA THIS WAS A CHRONIC PROBLEM WITH THIS PARTICULAR TRUCK UNTIL I FOUND THIS WEBSITE. I BELIEVE THIS IS A SAFETY ISSUE AS THERE IS NOW EXPOSED WIRING WHERE THE DASH USED TO BE. DODGE SHOULD BE HELD RESPONSIBLE AND FIX THIS. *TR
NHTSA ODI #10239828
80,000 miles · Aug 26, 2008
Structure
2000 DODGE RAM WITH THE FAMOUS CRACKING DASH PROBLEM. STARTED AS A SINGLE CRACK OVER A YEAR AGO AND NOW PIECES ARE FALLING IN THE DASH AND THE ENTIRE DASH HAS CRACKS ALL THROUGH IT. THE ENTIRE DASH IS READY TO FALL IN. I CONTACTED DODGE'S 800 NUMBER AND HAVE TO TAKE IT TO THE DEALER AND THEN CALL DODGE BACK TO SEE WHAT THEY W…
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2000 DODGE RAM WITH THE FAMOUS CRACKING DASH PROBLEM. STARTED AS A SINGLE CRACK OVER A YEAR AGO AND NOW PIECES ARE FALLING IN THE DASH AND THE ENTIRE DASH HAS CRACKS ALL THROUGH IT. THE ENTIRE DASH IS READY TO FALL IN. I CONTACTED DODGE'S 800 NUMBER AND HAVE TO TAKE IT TO THE DEALER AND THEN CALL DODGE BACK TO SEE WHAT THEY WILL DO. *TR
NHTSA ODI #10239737
Mileage unknown · Aug 14, 2008
Structure
THE DASH IS CAVING IN MY DODGE RAM 1500 PICK UP, WHICH IS CAUSING AC PROBLEMS, AND ELECTRICAL PROBLEMS...THIS SHOULD BE A RECALL ITEM THERE ARE THOUSANDS OF COMPLAINTS WITH THE SAME ISSUE ON THE INTERNET WHY ISN'T DODGE DOING SOMETHING ABOUT THEIR MANUFACTURER MISTAKE WITH THE PLASTIC IN THE DASHES, THESE ARE NOT JUST CRACKS TH…
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THE DASH IS CAVING IN MY DODGE RAM 1500 PICK UP, WHICH IS CAUSING AC PROBLEMS, AND ELECTRICAL PROBLEMS...THIS SHOULD BE A RECALL ITEM THERE ARE THOUSANDS OF COMPLAINTS WITH THE SAME ISSUE ON THE INTERNET WHY ISN'T DODGE DOING SOMETHING ABOUT THEIR MANUFACTURER MISTAKE WITH THE PLASTIC IN THE DASHES, THESE ARE NOT JUST CRACKS THESE DASHES ARE DISINTEGRATING BEFORE YOUR EYES.....*TR
NHTSA ODI #10238319
Mileage unknown · Aug 13, 2008
Electrical SystemStructure
THE DASHBOARD OF MY VEHICLE HAS CRACKED AND RECENTLY PARTS OF IT HAVE CAVED IN. WIRES ARE NOW EXPOSED TO THE ELEMENTS AND I BELIEVE THIS POSES A HUGE SAFETY ISSUE IF THERE IS AN ELECTRICAL FAILURE (E.G., BRAKE LIGHTS FAIL). THIS DEFECT IN THE DASH HAS BEEN ACKNOWLEDGED BY CHRYSLER. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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