I AM THE OWNER OF A 2000 DODGE 1500 PICKUP AND SOON AFTER THE WARRANTY EXPIRED THE DASH BEGAN TO GET CRACKS ALL OVER IT. THE CRACKS BECAME LARGER AND LARGER AND SPREAD AND SPREAD UNTIL THEY BECAME HOLES! LARGE PIECES HAVE BROKEN OFF, AND IN THE EVENT OF AN ACCIDENT, I WONDER HOW SAFE IT WOULD BE TO HAVE THESE SHARP PIECES OF P…
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I AM THE OWNER OF A 2000 DODGE 1500 PICKUP AND SOON AFTER THE WARRANTY EXPIRED THE DASH BEGAN TO GET CRACKS ALL OVER IT. THE CRACKS BECAME LARGER AND LARGER AND SPREAD AND SPREAD UNTIL THEY BECAME HOLES! LARGE PIECES HAVE BROKEN OFF, AND IN THE EVENT OF AN ACCIDENT, I WONDER HOW SAFE IT WOULD BE TO HAVE THESE SHARP PIECES OF PLASTIC FLYING AROUND FOR A PERSON(EVEN A CHILD PERHAPS)TO GET CUT WITH OR EVEN KILLED! A SMALL CUT IN THE CORRECT SPOT COULD LEAVE A PERSON TO BLEED TO DEATH. THE CRACKS HAVE MOVED TO THE AREA OF THE PASSENGER AIR BAG AND I AM ALSO CONCERNED THAT IF DEPLOYED, THE BAG COULD BE EFFECTED BY THEM OR VISE VERSA. I HAVE TO ASK MYSELF, WHAT KIND OF MANUFACTURER WOULD WANT THAT TO HAPPEN EVEN AFTER THEY ARE AWARE OF THE SITUATION. DOES THEIR RESPONSIBILITY TO THE CONSUMER REALLY END AFTER THE WARRANTY EXPIRES? I DON'T THINK SO. PEOPLE TRUST THESE COMPANIES TO PROVIDE A SAFE AND RELIABLE PRODUCT AND WHEN IT DOESN'T WORK OUT THAT WAY, WE NEED THE SUPPORT OF THE FEDERAL GOVERNMENT TO STEP IN AND TAKE ACTION ANY WAY THAT THEY CAN. NOW ONE MIGHT SAY I AM ONLY A TINY VOICE IN A BIG WORLD, BUT "OH CONT-RARE", THIS IS A COMMON PROBLEM. I WORK FOR THE FEDERAL GOVERNMENT AND WOULD ESTIMATE THAT OUT OF ABOUT 350 PERSONNEL AT MY OFFICE AT LEAST 15 OF THEM OWN THIS MODEL OF TRUCK AND MANY OF THEM HAVE THE PROBLEM. ALSO WE USE THESE VEHICLES AT WORK AND THE SAME THING HAPPENED TO THEM, BUT THEY DIDN'T SEEM TO HAVE ANY PROBLEM GETTING THEM FIXED(I WONDER IF FOR FREE). I JUST WANT DODGE TO STAND BEHIND THEIR PRODUCT AND KEEP THE SAFETY AND WELL BEING OF THEIR CUSTOMERS IN MIND. I HAVE WAITED FOR A WHILE BEFORE COMPLAINING BECAUSE I HOPED THAT THEY WOULD RECALL THE ITEM. I DID CALL DODGE AND AFTER BEING TRANSFERED SEVERAL TIMES I SPOKE TO THE RECALL DEPARTMENT AND THEY TOOK MY INFORMATION.*AK
NHTSA ODI #10058193
85,000 miles · Jan 16, 2004
Air BagsCrashInjury
VEHICLE WAS IN AN OFF SET HEAD ON COLLISION WHILE DRIVING AT 50 MPH. UPON IMPACT, NEITHER THE DRIVER'S SIDE NOR THE PASSENGER'S SIDE AIR BAGS DEPLOYED. *AK THE DRIVER WAS INJURIED AND THE VEHICLE WAS DECLARED A TOTAL LOSS BY ALLSTATE INSURANCE COMPANY. *MR *NM
NHTSA ODI #10042321
Mileage unknown · Nov 7, 2003
Air BagsCrash
WHILE DRIVING AT 60 MPH ANOTHER VEHICLE PULLED OUT IN FRONT OF CONSUMER'S VEHICLE. THE CONSUMER WAS UNABLE TO STOP IN TIME TO AVOID A FRONTAL COLLISION. UPON IMPACT, NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. *AK
NHTSA ODI #10046527
77,000 miles · Sep 29, 2003
Air BagsCrashInjury
WIFE HAD AN ACCIDENT WHERE SHE REAR-ENDED A VEHICLE AT APPROXIMATELY 65MPH. DRIVER'S SIDE AIRBAG DIDN'T DEPLOY. PASSENGER SIDE AIRBAG WAS TURNED OFF DUE TO OUR DAUGHTER BEING IN A CHILD SAFETY SEAT.
NHTSA ODI #10040884
37,000 miles · Sep 24, 2003
Air BagsCrash
WHILE DRIVING AT 40 MPH CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A UTILITY POLE. THE SEAT BELTS WERE WORN, BUT NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. POLICE ARRIVED ON THE SCENE, AND NO ONE WAS CITED. *AK
NHTSA ODI #10040560
10,000 miles · Aug 22, 2003
Air BagsCrashInjury
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, CONSEQUENTLY THE AIR BAGS FAILED TO DEPLOY. *JB *SCC *JB
NHTSA ODI #10003804
38,000 miles · May 30, 2003
Air BagsCrashInjury
WHILE DRIVING VEHICLE WAS IMPACTED AT 60 MPH IN AN HEAD ON COLLISION. NONE OF THE AIRBAGS DEPLOYED UPON IMPACT. *AK
NHTSA ODI #10021910
Mileage unknown · Mar 25, 2003
Air BagsCrashInjury
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY, THE DRIVER WAS INJURED. *JB
NHTSA ODI #10012443
Mileage unknown · Feb 13, 2003
Air Bags
CONSUMER WAS INVOLVED IN AN ACCIDENT, AND THE AIRBAGS FAILED TO DEPLOY.*JB
NHTSA ODI #10007370
Mileage unknown · Oct 28, 2002
Air Bags
CONSUMER STATES OF DRIVING THE VEHICLE AT 50 MPH AND WAS INVOLVED ON FRONTAL COLLISION AND AIR BAGS DID NOT DEPLOYED.DEALER WAS CONTACTED. TS
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
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