NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
442 reportsMileage unknown · Jul 15, 2009
Air Bags
CAMPAIGN I 04V480000, ACTION NUMBER EA04013. I CURRENTLY HAVE A NON FUNCTION AIRBAG AND HORN IN MY 2000 GRAND CARAVAN. I HAVE CALLED TWO LOCAL DEALERS THAT HAVE BOTH SAID I AM COVERED UNDER THE ABOVE RECALL, HOWEVER, THE REQUIRED PART HAS NO DATE FOR RE-STOCK. INTERESTINGLY, I CAN FIND THE PART WIDELY AVAILABLE ON THE INTERNE…
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CAMPAIGN I 04V480000, ACTION NUMBER EA04013. I CURRENTLY HAVE A NON FUNCTION AIRBAG AND HORN IN MY 2000 GRAND CARAVAN. I HAVE CALLED TWO LOCAL DEALERS THAT HAVE BOTH SAID I AM COVERED UNDER THE ABOVE RECALL, HOWEVER, THE REQUIRED PART HAS NO DATE FOR RE-STOCK. INTERESTINGLY, I CAN FIND THE PART WIDELY AVAILABLE ON THE INTERNET. SO I AM DRIVING A VEHICLE WITH A NON-FUNCTIONING AIR BAG, THAT WILL NOT PASS INSPECTION. SO I SEE IT AS CHRYSLER HAS FOUND A SIMPLE WAY TO AVOID CORRECTING A MANDATED RECALL SIMPLY BY NOT HAVING THE PART AVAILABLE TO THEIR DEALERS. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS? *TR
NHTSA ODI #10276910
133,175 miles · Jul 9, 2009
Air Bags
DEAR SIR'S, I MADE AN APPOINTMENT AND WENT TO THE DODGE DEALERSHIP TO HAVE A RECALL DEFECTIVE MAINTENANCE PERFORMED ON THE CLOCK SPRING IN MY 2000 DODGE GRAND CARAVAN, WHICH HAS MADE MY DRIVER SIDE AIRBAG INOPERABLE. THEY ADVISED ME THAT THE PART IS NOT IN STOCK AND THAT THERE ARE OVER 6,000 ON BACK ORDER. THEY GAVE ME A PHONE …
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DEAR SIR'S, I MADE AN APPOINTMENT AND WENT TO THE DODGE DEALERSHIP TO HAVE A RECALL DEFECTIVE MAINTENANCE PERFORMED ON THE CLOCK SPRING IN MY 2000 DODGE GRAND CARAVAN, WHICH HAS MADE MY DRIVER SIDE AIRBAG INOPERABLE. THEY ADVISED ME THAT THE PART IS NOT IN STOCK AND THAT THERE ARE OVER 6,000 ON BACK ORDER. THEY GAVE ME A PHONE NUMBER TO CALL SO THAT COULD GET A REFERENCE AND OR CASE NUMBER. I WAS ADVISED THAT BY DOING THIS I WOULD BE COVERED. IS THERE FURTHER NEED FOR ANY OTHER ACTIONS ON MY PART? *TR
NHTSA ODI #10276179
69,000 miles · May 26, 2009
Engine And Engine CoolingFire
I WAS DRIVING MY 2000 DODGE GRAND CARAVAN TO RUN TO THE STORE. WHILE DRIVING PEOPLE WERE JUMPING UP AND DOWN WAVING. AFTER SEEING THE THIRD OR FOURTH PERSON I REALIZED SOMETHING MUST BE WRONG. I ROLLED DOWN WINDOW AND THEY WERE SCREAMING YOUR VAN IS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND FIRE INVESTIGATOR PRESENT STATED I W…
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I WAS DRIVING MY 2000 DODGE GRAND CARAVAN TO RUN TO THE STORE. WHILE DRIVING PEOPLE WERE JUMPING UP AND DOWN WAVING. AFTER SEEING THE THIRD OR FOURTH PERSON I REALIZED SOMETHING MUST BE WRONG. I ROLLED DOWN WINDOW AND THEY WERE SCREAMING YOUR VAN IS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND FIRE INVESTIGATOR PRESENT STATED I WAS EXTREMELY LUCKY ONE MORE PUSH ON THE GAS COULD OF BLOWN MY VAN UP. HE STATED ENGINE MALFUNCTION WAS THE CAUSE OF THE FIRE. *TR
NHTSA ODI #10269917
120,000 miles · Mar 28, 2009
Suspension
FRONT STRUT UPPER SUPPORT TOWER RUSTED OUT. *TR
NHTSA ODI #10263321
108,000 miles · Mar 20, 2009
Suspension
STRUT TOWER ON 2000 DODGE GRAND CARAVAN RUSTED THROUGH. *TR
NHTSA ODI #10262601
150,000 miles · Mar 3, 2009
Engine And Engine CoolingFuel System, GasolinePower Train
VAN STOPS FOR NO APPARENT REASON. JUST STARTED IN SUMMER HEAT. TRANSMISSION ACTED UP, HAD IT SERVICED---NOW TRANSMISSION MADE HUGE NOISE, NO REVERSE, LOUD WHINING, ALL GOING OUT. LOUD SQUEAKS IN SUPPORTS, BRAKES REPLACED BUT STILL SQUEALING EVEN WHEN PEDAL NOT PUSHED. HORRIBLE FOGGING PROBLEMS, HAVE HAD TO PULL OVER AND WIPE…
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VAN STOPS FOR NO APPARENT REASON. JUST STARTED IN SUMMER HEAT. TRANSMISSION ACTED UP, HAD IT SERVICED---NOW TRANSMISSION MADE HUGE NOISE, NO REVERSE, LOUD WHINING, ALL GOING OUT. LOUD SQUEAKS IN SUPPORTS, BRAKES REPLACED BUT STILL SQUEALING EVEN WHEN PEDAL NOT PUSHED. HORRIBLE FOGGING PROBLEMS, HAVE HAD TO PULL OVER AND WIPE WINDOWS INSIDE AND OUT WHEN RAINING. ALMOST WRECKED WHEN VEHICLE STOPPED IN TRAFFIC. CAN'T SEE DUE TO FOGGING WHEN RAINING. JUST AN ACCIDENT WAITING TO HAPPEN---GOING TO THE JUNK YARD. MANUFACTURER NEEDS TO OWN UP TO PROBLEMS. WON'T OWN ANOTHER. *TR
NHTSA ODI #10260560
70,000 miles · Feb 27, 2009
StructureSuspension
DODGE CARAVAN HAS CORROSION IN FRONT STRUT TOWER. THIS IS A UNIBODY FRAME. WAS TOLD BY A CHRYSLER EMPLOYEE THAT THIS IS A COMMON PROBLEM AND RARELY DOES CHRYSLER ASSIST WITH REPAIRS. ON OCT 14, 2002 CHRYSLER ISSUED A TSB REPORT #23-044-02, STATING ISSUE WITH LEFT AND RIGHT STRUT TOWERS AND THE CORRECTION OF THE CONDITION. CHR…
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DODGE CARAVAN HAS CORROSION IN FRONT STRUT TOWER. THIS IS A UNIBODY FRAME. WAS TOLD BY A CHRYSLER EMPLOYEE THAT THIS IS A COMMON PROBLEM AND RARELY DOES CHRYSLER ASSIST WITH REPAIRS. ON OCT 14, 2002 CHRYSLER ISSUED A TSB REPORT #23-044-02, STATING ISSUE WITH LEFT AND RIGHT STRUT TOWERS AND THE CORRECTION OF THE CONDITION. CHRYSLER IS AWARE OF THIS POTENTIALLY DANGEROUS ISSUE AND CHOOSES TO IGNORE IT. AFTER PHONING CHRYSLER THEY WILL NOT ASSIST ME IN THE REPAIR OF THE VEHICLE. I WAS TOLD BY CHRYSLER CUSTOMER SERVICE THAT UNTIL SOMETHING HAPPENS OR BREAKS THEY WILL NOT CORRECT PROBLEM. IF THE STRUT TOWER COMPLETELY BREAKS AS IT WILL, IT WILL RENDER THE VEHICLE INOPERABLE AND POSES A SIGNIFICANT DANGER TO PERSONS. *TR
NHTSA ODI #10260236
Mileage unknown · Jan 29, 2009
Air BagsVisibility
2000 GRAND CARAVAN RECALL FOR CLOCKSPRING. CONSUMER STATES THAT HE MAILED TWO DIFFERENT LETTERS WITH A COPY OF THE INVOICE FOR REIMBURSEMENT BUT NEVER RECEIVED A REPLY. *NJ THE CONSUMER STATED WHEN THE AIR BAG LIGHT STAYED ON, THE HORN, THE CHIMES FOR THE LIGHTS AND THE IGNITION DID NOT WORK. THE FRONT PASSENGER WINDOW REGUL…
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2000 GRAND CARAVAN RECALL FOR CLOCKSPRING. CONSUMER STATES THAT HE MAILED TWO DIFFERENT LETTERS WITH A COPY OF THE INVOICE FOR REIMBURSEMENT BUT NEVER RECEIVED A REPLY. *NJ THE CONSUMER STATED WHEN THE AIR BAG LIGHT STAYED ON, THE HORN, THE CHIMES FOR THE LIGHTS AND THE IGNITION DID NOT WORK. THE FRONT PASSENGER WINDOW REGULATOR WAS REPLACED. *JB
NHTSA ODI #10256811
99,000 miles · Jan 12, 2009
Exterior Lighting
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS NORMALLY FAILED ONE AT A TIME. THE HEADLIGHT'S FRONT CONTROL MODULE WAS REPLACED IN 2006. IN DECEMBER OF 2008, THE HEADLIGHTS FAILED WHILE DRIVING 65 MPH. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE MULTIFUNCTION SWITCH WAS …
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TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS NORMALLY FAILED ONE AT A TIME. THE HEADLIGHT'S FRONT CONTROL MODULE WAS REPLACED IN 2006. IN DECEMBER OF 2008, THE HEADLIGHTS FAILED WHILE DRIVING 65 MPH. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE MULTIFUNCTION SWITCH WAS THE CAUSE OF THE FAILURE. THE MULTIFUNCTION SWITCH WAS REPLACED AND CORRECTED THE ISSUE TEMPORARILY. THE FAILURE MILEAGE WAS 99,000 AND CURRENT MILEAGE WAS 180,000.
NHTSA ODI #10254748
Mileage unknown · Nov 25, 2008
StructureSuspension
I OWN A 2000 DODGE GRAND CARAVAN THAT I PURCHASED NEW IN 2000, I RECENTLY HAD NEW STRUTS INSTALLED ON THE FRONT AND WAS TOLD THAT THE LEFT FRONT STRUT TOWER WAS SEVERELY RUSTED AND SHOULD BE FIXED AS SOON AS POSSIBLE. I WAS ALSO TOLD THAT THIS WAS A SERIOUS SAFETY ISSUE THAT CHRYSLER WAS AWARE OF,I DID SOME RESEARCH AND FOUND TH…
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I OWN A 2000 DODGE GRAND CARAVAN THAT I PURCHASED NEW IN 2000, I RECENTLY HAD NEW STRUTS INSTALLED ON THE FRONT AND WAS TOLD THAT THE LEFT FRONT STRUT TOWER WAS SEVERELY RUSTED AND SHOULD BE FIXED AS SOON AS POSSIBLE. I WAS ALSO TOLD THAT THIS WAS A SERIOUS SAFETY ISSUE THAT CHRYSLER WAS AWARE OF,I DID SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM WITH 1996 TO 2000 CHRYSLER MINI-VANS DUE TO A DESIGN DEFECT. *TR
NHTSA ODI #10249847
Official recalls
5Jun 17, 2010
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available