Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
190–25K
4425–50K
5450–75K
3875–100K
64100–150K
29150K+
248 reports with mileage · 194 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 95 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
27 crash reports13 fire reports15 injury reports
What owners actually said
442 reports
Mileage unknown · Nov 21, 2008
Structure
CORROSION OF STRUT TOWERS, THIS HAS BEEN ONGOING SINCE THE VAN WAS NEW. WE IT IS COSMETIC AND IS NOT COVERED BY THE WARRANTY. FOR THE WARRANTY TO COVER IT, IT WILL NEED TO FAIL WITHIN 5 YEARS OR 100,000 MILES. WELL WE ARE PAST THAT NOW AND IT HAS FAILED. WHAT TO DO? THE DEALER CAN FIX IT BUT IT COSTS ME $1200 TO $1400. FOR AN ON…
Read full complaint
CORROSION OF STRUT TOWERS, THIS HAS BEEN ONGOING SINCE THE VAN WAS NEW. WE IT IS COSMETIC AND IS NOT COVERED BY THE WARRANTY. FOR THE WARRANTY TO COVER IT, IT WILL NEED TO FAIL WITHIN 5 YEARS OR 100,000 MILES. WELL WE ARE PAST THAT NOW AND IT HAS FAILED. WHAT TO DO? THE DEALER CAN FIX IT BUT IT COSTS ME $1200 TO $1400. FOR AN ONGOING PROBLEM THIS IS NOT FAIR AND REASONABLE. NOT TO MENTION, MORE THAN HALF OF THE COMPLAINTS ON THIS SITE ARE OF THIS EXACT ISSUE. AND IT RUNS THROUGH MANY YEARS. DO WE NEED TO WAIT UNTIL SOMEONE IS INJURED BEFORE THIS IS CORRECTED. DODGE IS AWARE THEY HAVE EVEN MADE UP A KIT TO ASSIST WITH THIS ISSUE. IS THERE A CLASS ACTION? THIS VAN WAS $33,000. NEW IN 2000 WHEN WE PURCHASED IT. THIS IS NOT FAIR OR REASONABLE. WHO NEEDS TO BE TALKED TO GET THIS FIXED? IS THE SCOPE SO LARGE THAT THEY CAN NOT ALL BE FIXED? DO I NEED TO JUNK THE VAN BECAUSE THE REPAIR IS MORE THAN IT'S STREET VALUE? *TR
NHTSA ODI #10249465
95,000 miles · Nov 17, 2008
StructureSuspension
UPPER STRUT TOWERS ON OUR 2000 DODGE GRAND CARAVAN ARE RUSTING OUT STRUCTURALLY WITH ONLY 96,000 MILES. IT LOOKS IMPORTANT TO GET FIXED (WHICH I WILL) BEFORE THE FRONT END COLLAPSES! *TR
NHTSA ODI #10249050
62,000 miles · Nov 10, 2008
Engine And Engine Cooling
SERPENTINE BELT KEEPS SLIDING OFF DURING SLIGHT MOISTURE, WHETHER RAINING, DRIZZLING OR SPLASHING UP WATER. STEERING AND BRAKE FAILURE MULTIPLE TIMES. HAD TO USE FORD WHEEL THAT HAS A "LIP" ON IT TO KEEP BELT FROM SLIPPING ANY MORE. *TR
NHTSA ODI #10248268
Mileage unknown · Nov 10, 2008
Suspension
2000 DODGE GRAND CARAVAN. FRONT STRUT TOWERS CORRODED AND NEEDED REPLACEMENT AT 62,000 MILES. *TR
NHTSA ODI #10248265
105,000 miles · Oct 28, 2008
Suspension
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP FOR NORMAL MAINTENANCE. THE MECHANIC STATED THAT THE STRUT TOWER WAS CORRODED. THE FAILURE IS DUE TO DEFECTIVE MATERIAL FROM THE MANUFACTURER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WANTS CHRYSLER TO PAY FOR THE REPAIR. TH…
Read full complaint
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP FOR NORMAL MAINTENANCE. THE MECHANIC STATED THAT THE STRUT TOWER WAS CORRODED. THE FAILURE IS DUE TO DEFECTIVE MATERIAL FROM THE MANUFACTURER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WANTS CHRYSLER TO PAY FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 105,000.
NHTSA ODI #10246957
100,000 miles · Oct 21, 2008
StructureSuspension
RUSTING STRUT TOWERS 2000 GRAND CARAVAN. I NOTICED RUST ON THE STRUT TOWER ABOUT A YEAR AGO. I SPRAYED UNDERCOATING ON THE TOP OF BOTH TOWERS TO PREVENT FURTHER RUST. I INSPECTED THE TOPS OF THE TOWERS THIS WEEK. BOTH THE DRIVER'S SIDE AND THE PASSENGER SIDE TOWER CONTINUE TO RUST IN SPITE OF SEVERAL LAYERS ON UNDERCOATING …
Read full complaint
RUSTING STRUT TOWERS 2000 GRAND CARAVAN. I NOTICED RUST ON THE STRUT TOWER ABOUT A YEAR AGO. I SPRAYED UNDERCOATING ON THE TOP OF BOTH TOWERS TO PREVENT FURTHER RUST. I INSPECTED THE TOPS OF THE TOWERS THIS WEEK. BOTH THE DRIVER'S SIDE AND THE PASSENGER SIDE TOWER CONTINUE TO RUST IN SPITE OF SEVERAL LAYERS ON UNDERCOATING APPLIED OVER THE LAST YEAR. AS I WAS SERVICING THE BRAKES I DETERMINED IT WAS TIME TO REPLACE THE STRUTS ON THE FRONT OF THE VAN. KNOWING THE TOWERS ARE RUSTED ON THE TOP SIDE I INSPECTED THE UNDERSIDE OF THE STRUT TOWERS THIS AFTERNOON. A CRACK HAS APPEARED ON THE UNDERSIDE OF THE STRUT TOWER ON THE PASSENGER'S SIDE. I WILL INSPECT THE DRIVER'S SIDE TOMORROW. AFTER DOING AN INTERNET SEARCH I HAVE FOUND THE RUSTING STRUT TOWERS TO BE A VERY COMMON PROBLEM IN BOTH THE US AND CANADA. THE PROBLEM EXISTS ACROSS SEVERAL YEARS AND MODELS OF DODGE AND CHRYSLER VEHICLES. IF A STRUT RUPTURES A COMPROMISED TOWER AT HIGHWAY SPEED, LIVES CAN AND WILL BE LOST. WITH THE NUMBER OF DODGE AND CHRYSLER VEHICLES ON THE ROAD, THE POTENTIAL FOR CATASTROPHIC FAILURE IS MULTIPLIED EXPONENTIALLY. I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THIS ISSUE. SOMEONE MUST BE ASLEEP AT THE WHEEL. *TR
NHTSA ODI #10246295
100,100 miles · Oct 15, 2008
SteeringCrashInjury
POWER STEERING FAILED, THEN BRAKES. SERPENTINE BELT WET FROM RAIN CAUSED POWER STEERING & BRAKES TO FAIL RESULTING IN VEHICLE FLIPPING ON ITS SIDE ON I-75. SERVICE DEPT SAID THAT THE POWER STEERING, ETC WAS DESIGNED TO SHUT DOWN WHEN BELT GOT WET. THIS WAS A NORMAL RAIN. VEHICLE WAS NOT IN HIGH WATER. VEHICLE WAS ULTIM…
Read full complaint
POWER STEERING FAILED, THEN BRAKES. SERPENTINE BELT WET FROM RAIN CAUSED POWER STEERING & BRAKES TO FAIL RESULTING IN VEHICLE FLIPPING ON ITS SIDE ON I-75. SERVICE DEPT SAID THAT THE POWER STEERING, ETC WAS DESIGNED TO SHUT DOWN WHEN BELT GOT WET. THIS WAS A NORMAL RAIN. VEHICLE WAS NOT IN HIGH WATER. VEHICLE WAS ULTIMATELY TOTALED. *TR
NHTSA ODI #10245544
92,000 miles · Sep 23, 2008
Fuel System, Gasoline
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT SPORADICALLY SMELLED A STRONG ODOR OF GASOLINE COMING FROM HIS VEHICLE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RES…
Read full complaint
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT SPORADICALLY SMELLED A STRONG ODOR OF GASOLINE COMING FROM HIS VEHICLE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS BETWEEN $312- $700. THE VEHICLE HAS NOT BEEN REPAIRED. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 92,000 AND CURRENT MILEAGE WAS 106,000.
NHTSA ODI #10243239
120,000 miles · Sep 3, 2008
StructureSuspension
MY 2000 DODGE CARAVAN VAN HAS A RUSTED SHOCK TOWER ON DRIVER SIDE DUE TO FAULTY DESIGN. THIS ISSUES HAS BEEN REPORTED ON MANY DODGE BLOG SITES.*TR
NHTSA ODI #10240852
120,000 miles · Aug 25, 2008
StructureSuspension
1. NORMAL VEHICLE OPERATION 2. THE FAILURE OF STRUCTURE SECURING AND RETAINING THE FRONT SUSPENSION (STRUT TOWER) DO TO EXCESSIVE CORROSION. UPON FAILURE THE ENTIRE FRONT SUSPENSION FALLS APART RESULTING IN CATASTROPHIC LOSE OF VEHICLE CONTROL AND SUPPORT. VEHICLE WILL SWERVE RESULTING IN COLLISION OR ROLL OVER. 3. WHAT NEED…
Read full complaint
1. NORMAL VEHICLE OPERATION 2. THE FAILURE OF STRUCTURE SECURING AND RETAINING THE FRONT SUSPENSION (STRUT TOWER) DO TO EXCESSIVE CORROSION. UPON FAILURE THE ENTIRE FRONT SUSPENSION FALLS APART RESULTING IN CATASTROPHIC LOSE OF VEHICLE CONTROL AND SUPPORT. VEHICLE WILL SWERVE RESULTING IN COLLISION OR ROLL OVER. 3. WHAT NEEDS TO BE DONE IS A RECALL TO REPLACE THE DEFECTIVE STRUT TOWER. *TR
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
2000 Dodge Grand Caravan Problems, Complaints & Recalls | Skip That Year