NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
583 reports135,000 miles · Mar 11, 2008
Power Train
TWICE IN THE LAST 6 YEARS THE TRANSMISSION HAS HAD TO BE COMPLETELY REBUILT IN OUR 1997 DODGE GRAND CARAVAN DUE TO FAILURE. THE FIRST TIME, IN 2002, OCCURRED AS THE TRANSMISSION PERMANENTLY SLIPPED OUT OF GEAR. THE SECOND TIME, MARCH 2008, THE TRANSMISSION WOULD DOWN-SHIFT INTO FIRST GEAR - AT ANY SPEED AND AT ANY TIME. MORE …
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TWICE IN THE LAST 6 YEARS THE TRANSMISSION HAS HAD TO BE COMPLETELY REBUILT IN OUR 1997 DODGE GRAND CARAVAN DUE TO FAILURE. THE FIRST TIME, IN 2002, OCCURRED AS THE TRANSMISSION PERMANENTLY SLIPPED OUT OF GEAR. THE SECOND TIME, MARCH 2008, THE TRANSMISSION WOULD DOWN-SHIFT INTO FIRST GEAR - AT ANY SPEED AND AT ANY TIME. MORE OFTEN THAN NOT THE TRANSMISSION WOULD SHIFT OUT OF GEAR BEFORE DOWN-SHIFTING CAUSING THE ENGINE TO RACE HIGH. THE VAN IS NOT USED FOR ANYTHING BUT PASSENGER TRAVEL NOR IS IT USED FOR TOWING. *TR
NHTSA ODI #10220764
Mileage unknown · Jan 22, 2008
Power Train
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. AFTER THE CONTACT PARKED AND EXITED THE VEHICLE, IT BEGAN TO ROLL FORWARD. SHE MANAGED TO GET INSIDE THE VEHICLE AND DEPRESS THE BRAKE PEDAL BEFORE A CRASH OCCURRED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
NHTSA ODI #10215626
112,000 miles · Nov 28, 2007
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT FLUID HAS DRAINED INTO THE BRAKE SYSTEM. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE AND NO RECALLS WERE ISSUED. THE CONTACT NOTIFIED THE DEALER MONTHS LATER AND THEY STATED THAT HE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 96V215000 (SER…
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TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT FLUID HAS DRAINED INTO THE BRAKE SYSTEM. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE AND NO RECALLS WERE ISSUED. THE CONTACT NOTIFIED THE DEALER MONTHS LATER AND THEY STATED THAT HE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 96V215000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER). HE TOOK THE VEHICLE TO ANOTHER MECHANIC AND THEY DISCOVERED FLUID LEAKING INTO THE RESERVOIR OF THE SERVICE BRAKES FROM THE MASTER CYLINDER; HOWEVER, NO FLUID WAS LEAKING. AS A RESULT, THE FLUID BEGAN TO ENTER INTO THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 112,000 AND CURRENT MILEAGE WAS 113,000. UPDATED 12/31/07 *BF THE CONSUMER STATED WHEN HE ATTEMPTED TO APPLY THE BRAKES, HE REALIZED HE DIDN'T HAVE NORMAL BRAKING POWER. THE PEDAL WENT ALL THE WAY TO THE FLOOR. UPDATED *JB
NHTSA ODI #10210183
113,000 miles · Sep 13, 2007
Electrical System
DIGITAL DAHBOARD DISPLAY GOES BLANK WHILE DRIVING. DRIVER CANNOT READ ANY GAUGES. *TR
NHTSA ODI #10202862
184,000 miles · Sep 12, 2007
Electrical System
THE GAUGE CLUSTER ON OUT 1997 DODGE GRAND CARAVAN IS FAULTY. WE CANNOT TELL HOW FAST WE ARE GOING, WHAT GEAR THE CAR IS IN,ETC. IT IS A VERY DANGEROUS PROBLEM THAT THE MANUFACTURER SHOULD BE MADE TO FIX! *TR
NHTSA ODI #10202737
176,000 miles · Aug 14, 2007
Electrical SystemFire
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE CONTACT NOTICED SMOKE RISING FROM THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS ABLE TO CONTAIN THE FLAMES TO THE ENGINE COMPARTMENT BEFORE EXTINGUISHING THE FIRE. A POLICE AND FIRE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 176,000.
NHTSA ODI #10199544
126,000 miles · Jul 19, 2007
Engine And Engine Cooling
THIS IS THE FOURTH TIME IN THE LAST SEVERAL MONTHS THAT MY SERPENTINE BELT FELL OFF WHILE TURNING A CORNER. I HAVE A 97 DODGE GRAND CARAVAN SPORT SE (3.3). THE FIRST TWO TIMES IT WAS RAINING AND THE SECOND TWO TIMES WERE IN GOOD WEATHER. EACH TIME IT WAS QUITE A JERK WHEN THE POWER STEERING WENT OUT ON THE TURN. WHAT IF THI…
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THIS IS THE FOURTH TIME IN THE LAST SEVERAL MONTHS THAT MY SERPENTINE BELT FELL OFF WHILE TURNING A CORNER. I HAVE A 97 DODGE GRAND CARAVAN SPORT SE (3.3). THE FIRST TWO TIMES IT WAS RAINING AND THE SECOND TWO TIMES WERE IN GOOD WEATHER. EACH TIME IT WAS QUITE A JERK WHEN THE POWER STEERING WENT OUT ON THE TURN. WHAT IF THIS HAD HAPPENED ON THE HIGHWAY WHEN I WOULDN'T HAVE BEEN ABLE TO CONTROL THE VEHICLE??? OBVIOUSLY, THIS IS QUITE A HASSLE HAVING TO GET THE CAR TOWED EACH TIME AND HAVING THE MECHANIC PUT THE BELT BACK ON AND LOOK FOR THE PROBLEM, AND NOT BEING ABLE TO TRUST MY VEHICLE ANYMORE. MY MECHANIC REPLACED THE TENSIONER,BELT, AND PULLEYS WITH THE GATES MV CONVERSION KIT. HE WAS AWARE OF THIS BEING A COMMON PROBLEM. I ALSO READ ONLINE ABOUT ALL THE OTHER PEOPLE WITH THE SAME PROBLEM AND HOW THIS SEEMED TO BE THE ONLY FIX THAT WORKED. THE DODGE DEALERSHIP HERE SAID THEY WERE NOT AWARE OF THIS PROBLEM! THIS IS A VERY DANGEROUS PROBLEM AND SHOULD BE CORRECTED BY CHRYSLER. DO PEOPLE HAVE TO DIE BEFORE CHRYSLER WILL TAKE RESPONSIBILITY FOR THIS DESIGN FLAW AND PROVIDE THIS FIX FOR EVERYONE? *TR
NHTSA ODI #10196812
120,000 miles · Jun 8, 2007
Service Brakes, HydraulicFire
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT SMELLS SOMETHING BURNING WHEN THE BRAKES ARE APPLIED. THE VEHICLE CONTINUES TO STOP NORMALLY. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER, BUT THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE ABS WIRES WERE TOUCHING. PRESENTLY, NO FAILURES HAVE OCCURRED. T…
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TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT SMELLS SOMETHING BURNING WHEN THE BRAKES ARE APPLIED. THE VEHICLE CONTINUES TO STOP NORMALLY. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER, BUT THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE ABS WIRES WERE TOUCHING. PRESENTLY, NO FAILURES HAVE OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 120,000. UPDATED 09/18/07 *TR
NHTSA ODI #10192747
111,000 miles · Jun 3, 2007
Tires
TIRES WORE OUT WITHIN 40,000 MILES AND THEY WERE SUPPOSED TO BE AN 80,000 MILE TIRE. I KEPT THE TIRES ROTATED EVERY 5,000 MILES, WAL-MART WOULD NOT HONOR THE 80,000 TREAD WEAROUT WARRANTY. *TR
NHTSA ODI #10192328
Mileage unknown · May 14, 2007
Exterior Lighting
BOTH OF THE HEADLIGHT COVERS ON THE 1997 GRAND CARAVAN WERE FROSTED FROM THE INSIDE AND THE LIGHTS DID NOT SHOWING UP AS BRIGHT. THEY APPEARED LOW LIT ALL THE TIME AS IF THE LIGHT COULD NOT FILTER THROUGH BECAUSE OF THE FROSTED LOOK ALL THE TIME. THIS WAS A HAZARD. I WOULD LIKE TO KNOW WHY THE HEADLIGHT COVERS LOOK…
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BOTH OF THE HEADLIGHT COVERS ON THE 1997 GRAND CARAVAN WERE FROSTED FROM THE INSIDE AND THE LIGHTS DID NOT SHOWING UP AS BRIGHT. THEY APPEARED LOW LIT ALL THE TIME AS IF THE LIGHT COULD NOT FILTER THROUGH BECAUSE OF THE FROSTED LOOK ALL THE TIME. THIS WAS A HAZARD. I WOULD LIKE TO KNOW WHY THE HEADLIGHT COVERS LOOKED LIKE THEY DID. THIS WAS A REAL PROBLEM. THEY LOOKED HORRIBLE. *AK
NHTSA ODI #10190703
Official recalls
5Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 6, 1998
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Nov 13, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
Oct 29, 1996
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
SQ96016 · Integrated Child Seat Belt Lockup
Opened Sep 18, 1996 · Closed Feb 4, 1997
Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.