1997 Dodge Grand Caravan

CONSUMER RECEIVED NHTSA RECALL 00V268000 CONCERNING FUEL LEAKAGE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR A ROUTINE CHECK UP, AND THE MECHANIC INFORMED THE CONSUMER THAT THE RECALL REPAIRS WERE DONE PROPERLY. ON MA 3, 2004 WHILE DRIVING, THE CONSUMER NOTICED THAT SMOKE WAS COMING FROM THE HOOD. SUDDENLY THE VEHICLE CAUGHT ON FIRE. CONSUMER EXTINGUISHED THE FIRE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT DEALER WAS UNABLE TO RESOLVE THE PROBLEM. *AK WHILE BACKING OUT OF THE DRIVEWAY THE VEHICLE HESITATED AND WAS TURNED OFF. THE CONSUMER THEN TURNED ON THE VEHICLE BACK ON AGAIN RETURN BACK INTO THE DRIVEWAY WHEN THE SMOKE STARTED TO COME OUT OF THE ENGINE COMPARTMENT. THE MECHANICS IDENTIFIED THAT THE RUBBER BUSHINGS ON THE ORIGINAL FUEL RAIL. THE GAS LEAK WAS STILL PRESENT AND COMING FROM THE BUSHINGS. *SC THE VEHICLE WAS ORIGINALLY TAKEN TO THE DEALERSHIP FOR A ALTERNATOR PROBLEM. *JB

REPORTED PROBLEM TO DODGE CORP. SEVERAL YEARS AGO ABOUT WIPERS COMING ON BY THEMSELVES. WAS ADVISED THAT SINCE NO RECALL, NO REMEDY. ON THIS ISSUE, MY RESEARCH SHOWS THAT THERE HAVE BEEN ENOUGH COMPLAINTS AND THIS ISSUE SHOULD BE HANDLED BY A RECALL. SECONDLY, AND MOST RECENTLY. BOTH DRIVER AND PASSENGER WINDOWS FAILED. DODGE REPRESENTS THAT TIME/MILEAGE PRECLUDES REPAIR AT THEIR COST. REAR WING VENT WINDOW QUIT WORKING APPROX. A WEEK AGO (MAR. 2004). VEHICLE SEEMS TO BE FALLING APART ELECTRONICALLY. MILEAGE/WARRANTY SHOULD NOT BE AN ISSUE. DEFECTS ARE DEFECTS. RECALL REQUESTED. *JB *NM

VEHICLE HAS EXPERIENCED MULTIPLE ELECTRICAL PROBLEMS SINCE IT WAS PURCHASED THREE YEARS AGO: WINDSHIELD WIPERS COME ON BY THEMSELVES FOR NO REASON, CD PLAYER WORKS INTERMITTENTLY, INSTRUMENT PANEL GOES HAYWIRE AND WE LOSE THE GAUGES AND MILEAGE, POWER DOOR LOCKS WORK INTERMITTENTLY, KEYLESS ENTRY WORKS INTERMITTENTLY, AIR CONDITIONER ODOR AND FAN PROBLEMS, SOMETIMES COOL AIR SOMETIMES NOT AND THE LIST GOES ON. *LA

SEVERAL MONTHS AGO, WE HAD PROBLEMS INVOLVING THE CRUISE CONTROL, AND AIR BAG LIGHT. WE FOUND OUT ABOUT A RECALL IN REGARDS TO THIS PROBLEM, AND IT WAS CORRECTED BY THE DEALER. WITHIN A SHORT PERIOD AFTER THIS RECALL, OUR HORN WENT OUT AND WAS REPLACED BY THE SAME DEALER,(COST ALMOST $200.00). THREE MONTHS AFTER THE HORN REPLACEMENT, IT WENT OUT AGAIN, BUT THIS TIME THERE WAS NO CHARGE. I'M NOT A MECHANIC, BUT IT SOUNDS TOO COINCIDENTAL THAT WE HAD HORN PROBLEMS AFTER THE RECALL WORK. OUR VAN HAS 61,412 MILES ON IT. *LA

WE RECEIVED A SAFETY RECALL NOTICE ON A FUEL RAIL PROBLEM. ON 10/08/02 MY WIFE TOOK OUR VAN IN FOR THE APPOINTMENT AT SAVANNAH DODGE FOR THE REPAIR. WHEN SHE PICKED IT UP THEY TOLD HER THEY NOTICED THE AIR BAG LIGHT WAS ON AND THEY HAD DIAGNOSED IT AS A CLOCKSPRING FAILURE. THEY TOLD HER IT WOULD BE $181 TO REPAIR IT. WE TOLD THEM WE WOULDN'T DO IT THEN. ON NOVEMBER 5 MY WIFE WAS INVOLVED IN A LEFT FRONTAL COLLISION AND ONLY THE PASSENGER AIR BAG DEPLOYED. FORTUNATELY NO ONE WAS SERIOUSLY INJURED IN OUR CAR. THAT IS NOT THE POINT OF MY COMPLAINT. TODAY WE RECEIVED A HAND WRITTEN POSTCARD FROM THE DEALER SAYING OUR CAR WAS INVOLVED IN A FACTORY RECALL CLOCKSPRING B24. I THOUGHT THIS WAS QUITE UNUSUAL THAT THE NOTICE CAME FROM THE DEALER AND NOT CHRYSLER. I JUST DID SOME RESEARCH AND FOUND THAT IN AUGUST 2001 TSB 08-010-01 WAS ISSUED ON THIS PROBLEM, AND THERE'S QUITE A CONSUMER CONTROVERSY OVER WHETHER THIS IS A SAFETY ITEM OR NOT AND WHETHER IT WARRANTS A SAFETY RECALL. SO WHAT'S SUDDENLY CHANGED? IS IT REALLY A RECALL OR IS THE DEALER JUST TRYING TO DRUM UP BUSINESS? THIS SEEMS TO BE AN UNFAIR BUSINESS PRACTICE. I HAVE SAVED THE POSTCARD IN CASE YOU'D LIKE IT. DT