NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
25 reportsClear category filter100,000 miles · Jan 22, 2013
VisibilityFire
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE MOTOR FOR THE HEATER BLEW HOT AIR AND HE SMELLED MELTING WIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE RESISTER, THE WIRING HARNESS, AND THE BLOWER MOTOR HAD FAILED AND NEEDED TO BE REPLACED. THE CONTACT PERSONALLY REPAIRED THE VEHI…
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TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE MOTOR FOR THE HEATER BLEW HOT AIR AND HE SMELLED MELTING WIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE RESISTER, THE WIRING HARNESS, AND THE BLOWER MOTOR HAD FAILED AND NEEDED TO BE REPLACED. THE CONTACT PERSONALLY REPAIRED THE VEHICLE BY REPLACING THE RESISTER, THE WIRING HARNESS AND THE BLOWER MOTOR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10493750
47,500 miles · Jun 21, 2010
Exterior LightingInterior LightingLatches/locks/linkages
I WAS DRIVING HOME FROM WORK ONE NIGHT, IT WAS RAINING, WHEN MY HEADLIGHTS, WIPERS, AND DASHBOARD JUST WENT OUT. I PULLED OVER IN A PARKING LOT, SHUT OFF THE ENGINE WAITING A COUPLE OF MINUTES AND TURNED IT BACK ON AND THEY STILL WOULDN'T WORK. I CAN NOT DRIVE MY CAR AT NIGHT OR WHEN IT IS RAINING, OR EVEN LOCK MY DOORS. THEY TR…
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I WAS DRIVING HOME FROM WORK ONE NIGHT, IT WAS RAINING, WHEN MY HEADLIGHTS, WIPERS, AND DASHBOARD JUST WENT OUT. I PULLED OVER IN A PARKING LOT, SHUT OFF THE ENGINE WAITING A COUPLE OF MINUTES AND TURNED IT BACK ON AND THEY STILL WOULDN'T WORK. I CAN NOT DRIVE MY CAR AT NIGHT OR WHEN IT IS RAINING, OR EVEN LOCK MY DOORS. THEY TRIED REPLACING THE IGNITION SWITCH AND STILL NO LIGHTS. *TR
NHTSA ODI #10339305
Mileage unknown · Feb 11, 2010
Exterior LightingVisibility
2001 DURANGO HAD HEADLIGHT AND WINDSHIELD WIPER FAILURE AT NIGHT IN THE RAIN AT 60 MILES AN HOUR. THE CENTRAL TIMING MODULE WENT OUT. WE COULDN'T SEE TO DRIVE AND ONCOMING DRIVERS COULDN'T SEE US. ITS WAS LIKE BEING BLINDFOLDED. YOU CANT NAVIGATE THE HIGHWAY WITHOUT HAVING THE ABILITY TO SEE.THE NHTSA WAS NOTIFIED, AND THEY TOL…
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2001 DURANGO HAD HEADLIGHT AND WINDSHIELD WIPER FAILURE AT NIGHT IN THE RAIN AT 60 MILES AN HOUR. THE CENTRAL TIMING MODULE WENT OUT. WE COULDN'T SEE TO DRIVE AND ONCOMING DRIVERS COULDN'T SEE US. ITS WAS LIKE BEING BLINDFOLDED. YOU CANT NAVIGATE THE HIGHWAY WITHOUT HAVING THE ABILITY TO SEE.THE NHTSA WAS NOTIFIED, AND THEY TOLD ME THAT UNLESS AN INVESTIGATOR FINDS A TREND, THEY CANT ISSUE A RECALL. UPON LOOKING AT THEIR WEBSITE I HAVE FOUND OVER 100 COMPLAINTS FOR THIS... WHICH TO ME IS A TREND. I GUESS SOMEONE HAS TO DIE BEFORE THIS WILL BE TAKEN SERIOUSLY. I CALLED THE DODGE CORP. OFFICE AND THEY ARE AWARE OF THE ISSUE BUT UNTIL THE NHTSA MAKES THEM RECALL, THEY WONT. SHAME ON DODGE AND THE NHTSA FOR NOT FIXING THE DEFECT. THIS IS NOT AN INCONVENIENCE DEFECT, THIS IS A SAFETY DEFECT. IF YOU HAVE PROBLEMS WITH YOUR LIGHTS,WIPERS, ELECTRICAL SYSTEM PLEASE POST COMPLAINT SO THAT THE NHTSA WILL FINALLY SEE A TREND. THIS POTENTIALLY FATAL DEFECT MUST BE RECOGNIZED! PLEASE INVOLVE YOUR LOCAL MEDIA IF YOU GET NO RESPONSE WITH THE NHTSA. THE TIME FOR BAILOUTS TO THE CAR COMPANY'S' IS OVER IF THEY AREN'T REQUIRED TO MANUFACTURE A SAFE PRODUCT! THE NHTSA SAID THEY RECEIVE OVER 500 COMPLAINTS A DAY. WITH THAT MANY COMPLAINTS COULD THEY BE MISSING THIS DEFECT TREND? IT IS TIME TO CHECK INTO THE ELECTRICAL,TRANSMISSION, AND SEAT BELT ISSUES THAT DODGE IS HAVING. THE NHTSA SHOULD BE DOING ALL THEY CAN TO AVOID INNOCENT DEATHS FROM THE NEGLECT OF GREEDY CAR MANUFACTURERS. DRIVING WITHOUT WINDSHIELD WIPERS OR HEADLIGHTS=DEATH! *TR
NHTSA ODI #10308683
75,000 miles · Jan 29, 2009
Visibility
2001 DODGE DURANGO. IN 2007 MY FRONT DRIVER'S WINDOW WENT 1/2 WAY DOWN AND WOULDN'T GO BACK UP. I HAD TO REPLACE THE REGULATOR W/ THE MOTOR. AT AN EXPENSE OF ABOUT $200. THE MECHANIC SAYS THIS IS A HUGE PROBLEM HE SEES W/ THIS VEHICLE. IN 2008 THE SAME WINDOW IS OUT AGAIN AND SO ARE MY BACK TWO WINDOWS NOW. I CAN HEAR MY FRONT…
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2001 DODGE DURANGO. IN 2007 MY FRONT DRIVER'S WINDOW WENT 1/2 WAY DOWN AND WOULDN'T GO BACK UP. I HAD TO REPLACE THE REGULATOR W/ THE MOTOR. AT AN EXPENSE OF ABOUT $200. THE MECHANIC SAYS THIS IS A HUGE PROBLEM HE SEES W/ THIS VEHICLE. IN 2008 THE SAME WINDOW IS OUT AGAIN AND SO ARE MY BACK TWO WINDOWS NOW. I CAN HEAR MY FRONT PASS. WINDOW DOING THE SAME SO I HAVE STOPPED USING ALL WINDOWS. THIS IS A COSTLY THING REPLACING EVERY WINDOW ONCE A YEAR. WHY CANT THEY MAKE AN EFFECTIVE PART THAT IF REPLACED WILL LAST. YOU SHOULDN'T HAVE TO DO THIS EVERY YEAR. PLEASE CHECK INTO THIS MALFUNCTION. I SEE DODGE DURANGOS WINDOWS TAPED UP ALL OVER TOWN. OBVIOUSLY OTHER'S ARE EXPERIENCING THIS SAME PROBLEM. *TR
NHTSA ODI #10256906
133,000 miles · Jan 8, 2009
VisibilityFire
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE WIRING HARNESS THAT CONNECTS TO THE BLOWER MOTOR RESISTER BURNED AND NO LONGER WORKS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FILLED UP WITH SMOKE AND THE CONTACT SMELLED SOMETHING BURNING. THE WIRING HARNESS WAS REPLACED TWICE WITHIN TWO YEARS. THE DEALER STATED THAT THE …
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TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE WIRING HARNESS THAT CONNECTS TO THE BLOWER MOTOR RESISTER BURNED AND NO LONGER WORKS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FILLED UP WITH SMOKE AND THE CONTACT SMELLED SOMETHING BURNING. THE WIRING HARNESS WAS REPLACED TWICE WITHIN TWO YEARS. THE DEALER STATED THAT THE PARTS FOR THE HEATER WERE UNAVAILABLE AND WOULD POSSIBLY REMAIN THIS WAY UNTIL JANUARY 16, 2009. THE FAILURE MILEAGE WAS 133,000.
NHTSA ODI #10254271
93,515 miles · Dec 16, 2008
Visibility
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS AN ISSUE WITH HER DRIVER'S SIDE WINDOW. IT WOULD ROLL DOWN, BUT NOT BACK UP. THE DEALER REPLACED THE DRIVER'S SIDE WINDOW REGULATOR IN SEPTEMBER OF 2008 AT THE COST OF $431.89. HOWEVER, IN DECEMBER OF 2008, THE PASSENGER AND DRIVER'S SIDE SECOND ROW …
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TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS AN ISSUE WITH HER DRIVER'S SIDE WINDOW. IT WOULD ROLL DOWN, BUT NOT BACK UP. THE DEALER REPLACED THE DRIVER'S SIDE WINDOW REGULATOR IN SEPTEMBER OF 2008 AT THE COST OF $431.89. HOWEVER, IN DECEMBER OF 2008, THE PASSENGER AND DRIVER'S SIDE SECOND ROW WINDOWS BOTH EXPERIENCED THE SAME FAILURES. SHE DID NOT TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 99,748 AND FAILURE MILEAGE WAS 93,515.
NHTSA ODI #10251939
80,000 miles · May 14, 2008
Visibility
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 55 MPH, THE CONTACT ATTEMPTED RAISE THE FRONT DRIVER SIDE WINDOW, BUT IT JAMMED AND FELL BACK INTO THE DOOR. THE WINDOW WOULD NOT FUNCTION AFTERWARDS. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE WINDOW AND TWO REAR WINDOWS. THE MANUFACTURER STATED THAT THIS …
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TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 55 MPH, THE CONTACT ATTEMPTED RAISE THE FRONT DRIVER SIDE WINDOW, BUT IT JAMMED AND FELL BACK INTO THE DOOR. THE WINDOW WOULD NOT FUNCTION AFTERWARDS. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE WINDOW AND TWO REAR WINDOWS. THE MANUFACTURER STATED THAT THIS WAS A COMMON FAILURE. THEY FURTHER STATED THAT THE REGULATOR NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE CONTACT PLACED SCREWDRIVERS IN THE WINDOWS TO HOLD THEM UP, AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND CURRENT MILEAGE WAS 108,000. UPDATED 06/09/08 *BF
NHTSA ODI #10227752
100,000 miles · Sep 11, 2007
SeatsVisibility
TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 50 MPH, THE DRIVER SIDE FRONT WINDOW WOULD NOT ROLL UP. THE MECHANIC STATED THAT THE WINDOW WAS OFF TRACK AND HE REPLACED THE TRACKING. THE FAILURE HAS OCCURRED THREE TIMES. THE CONTACT STATED THAT THE DRIVER SIDE FRONT SEAT WOULD NOT LOCK WHEN THE VEHICLE STOPPED. THE…
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TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 50 MPH, THE DRIVER SIDE FRONT WINDOW WOULD NOT ROLL UP. THE MECHANIC STATED THAT THE WINDOW WAS OFF TRACK AND HE REPLACED THE TRACKING. THE FAILURE HAS OCCURRED THREE TIMES. THE CONTACT STATED THAT THE DRIVER SIDE FRONT SEAT WOULD NOT LOCK WHEN THE VEHICLE STOPPED. THE DEALER STATED THAT THE DRIVER'S SEAT TRACKING FAILED. AS OF SEPTEMBER 11, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 108,000.
NHTSA ODI #10202497
52,000 miles · Aug 1, 2006
Electrical SystemVisibility
THE BLOWER MOTOR RESISTOR, FOR THE AC/HEAT ON MY 2001 DODGE DURANGO SLT 4WD, HAS FAILED TWICE, SINCE I HAVE OWNED THE VEHICLE. A SERVICE GARAGE PERFORMED A TEST OF THE SYSTEM AND WANTED TO REPLACE THE BLOWER, BUT THE DEALER CLAIMED THIS WAS A COMMON PROBLEM WITH THIS MODEL AND REPLACED THE RESISTOR, AT A MUCH LOWER COST. UPON …
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THE BLOWER MOTOR RESISTOR, FOR THE AC/HEAT ON MY 2001 DODGE DURANGO SLT 4WD, HAS FAILED TWICE, SINCE I HAVE OWNED THE VEHICLE. A SERVICE GARAGE PERFORMED A TEST OF THE SYSTEM AND WANTED TO REPLACE THE BLOWER, BUT THE DEALER CLAIMED THIS WAS A COMMON PROBLEM WITH THIS MODEL AND REPLACED THE RESISTOR, AT A MUCH LOWER COST. UPON REVIEW OF DODGE DURANGO ONLINE FORUMS, THIS APPEARS TO BE AN ISSUE FOR MANY DODGE DURANGO OWNERS. APPEARS TO BE EITHER A DEFECT IN THE SYSTEM OR DESIGN DEFECT. PLEASE INVESTIGATE. *JB
NHTSA ODI #10164124
11,800 miles · Jul 22, 2006
Fuel System, GasolinePower TrainVisibility
I HAVE HAD MY DODGE FOR THREE YEARS AND SINCE THEN SEVERAL THINGS HAD TO BE REPLACED ON IT. I HAD TO HAVE MY TRANSMISSION REBUILT DUE TO THE COOLANT FAILURE. THE SENSOR STOPPED WORKING AND OVER HEATED THE ENGINE BURNT UP THE TRANSMISSION. THE MOTOR IN THE DRIVER WINDOW BURNT OUT AND HAD TO E REPLACED. THE DODGE STOP CRANKING SO …
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I HAVE HAD MY DODGE FOR THREE YEARS AND SINCE THEN SEVERAL THINGS HAD TO BE REPLACED ON IT. I HAD TO HAVE MY TRANSMISSION REBUILT DUE TO THE COOLANT FAILURE. THE SENSOR STOPPED WORKING AND OVER HEATED THE ENGINE BURNT UP THE TRANSMISSION. THE MOTOR IN THE DRIVER WINDOW BURNT OUT AND HAD TO E REPLACED. THE DODGE STOP CRANKING SO WE HAD TO REPLACE THE FUEL PUMP. WE ARE NOW HAVING PROBLEMS WITH THE COOLING FAN ON THE ENGINE THAT HAS BURNT OUT AS WELL. I AM VERY DISPLEASED WITH MY TRUCK AND WILL NEVER BUY ANOTHER DODGE AGAIN. ALL THESE THINGS HAPPENED IN A YEAR. MAN I HATE THIS TRUCK. *NM
NHTSA ODI #10163151
Official recalls
5Dec 4, 2007
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
Consequence & remedy
Consequence: EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
Consequence & remedy
Consequence: THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
Remedy: DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
Dec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
Consequence & remedy
Consequence: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 7, 2001
VEHICLE DESCRIPTION: LIGHT DUTY TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE ELECTRIC SHIFT TRANSFER CASE MAY NOT FULLY ENGAGE INTO GEAR WHEN THE OPERATOR MOVES THE TRANSFER CASE SELECTOR SWITCH.
Consequence & remedy
Consequence: THIS COULD CAUSE THE TRANSFER CASE TO END UP IN THE NEUTRAL POSITION UNEXPECTEDLY AND ALLOW THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED.
Remedy: DEALERS WILL REPROGRAM THE TRANSFER CASE CONTROL MODULE. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA06011 · Vehicle UNDER-SEAT Fire
Opened Jun 19, 2006 · Closed Sep 22, 2006
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring
DAIMLERCHRYLSER CORPORATION (DCC) WILL RECALL 35,103 MY 2001-2003 DODGE DURANGO VEHICLES EQUIPPED WITH FRONT BENCH SEATS (RECALL # 06V339, SEE DEFECT REPORT FOR DETAILS).THE SUBJECT VEHICLES ARE EQUIPPED WITH EITHER FRONT BUCKET SEATS OR A 40-20-40 SPLIT FRONT BENCH SEAT.VEHICLES EQUIPPED WITH FRONT BENCH SEAT CONTAIN AN UNCAPPED, UNUSED CONNECTOR LOCATED UNDER THE FRONT EDGE OF THE SEAT.THE CONNECTOR PROVIDES POWER TO THE CENTER CONSOLE POWER OUTLET FOR VEHICLES WITH BUCKET SEATS, BUT IT IS UNUSED IN VEHICLES EQUIPPED WITH BENCH SEATS.THE CONNECTOR IS LOCATED REARWARD OF THE CUP HOLDER ON THE TUNNEL FOR VEHICLES EQUIPPED WITH THE BENCH SEAT.THIS CONNECTOR CONTAINS A FUSED B+ CIRCUIT WIRE (THAT IS CONTINUOUSLY POWERED WITH THE KEY OFF) AND A GROUND WIRE. DCC DETERMINED THAT IF LIQUID IS SPILLED FROM THE CUP HOLDER ONTO THE TUNNEL, THE UNCAPPED CONNECTOR MAY BECOME CONTAMINATED.THIS CONTAMINATION MAY ALLOW DEVELOPMENT OF A HIGH RESISTANCE SHORT CIRCUIT IN THE CONNECTOR, CAUSING LOCALIZED HEATING, WHICH COULD EVENTUALLY LEAD TO A FIRE.DCC WILL INSPECT THE UNCAPPED CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT LIQUID CONTAMINATION.ALL OF THE REPORTED UNDER-SEAT FIRES WERE ON SUBJECT VEHICLES WITH A 40-20-40 BENCH SEAT.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System
DAIMLERCHRYLSER CORPORATION (DCC) WILL RECALL 35,103 MY 2001-2003 DODGE DURANGO VEHICLES EQUIPPED WITH FRONT BENCH SEATS (RECALL # 06V339, SEE DEFECT REPORT FOR DETAILS).THE SUBJECT VEHICLES ARE EQUIPPED WITH EITHER FRONT BUCKET SEATS OR A 40-20-40 SPLIT FRONT BENCH SEAT.VEHICLES EQUIPPED WITH FRONT BENCH SEAT CONTAIN AN UNCAPPED, UNUSED CONNECTOR LOCATED UNDER THE FRONT EDGE OF THE SEAT.THE CONNECTOR PROVIDES POWER TO THE CENTER CONSOLE POWER OUTLET FOR VEHICLES WITH BUCKET SEATS, BUT IT IS UNUSED IN VEHICLES EQUIPPED WITH BENCH SEATS.THE CONNECTOR IS LOCATED REARWARD OF THE CUP HOLDER ON THE TUNNEL FOR VEHICLES EQUIPPED WITH THE BENCH SEAT.THIS CONNECTOR CONTAINS A FUSED B+ CIRCUIT WIRE (THAT IS CONTINUOUSLY POWERED WITH THE KEY OFF) AND A GROUND WIRE. DCC DETERMINED THAT IF LIQUID IS SPILLED FROM THE CUP HOLDER ONTO THE TUNNEL, THE UNCAPPED CONNECTOR MAY BECOME CONTAMINATED.THIS CONTAMINATION MAY ALLOW DEVELOPMENT OF A HIGH RESISTANCE SHORT CIRCUIT IN THE CONNECTOR, CAUSING LOCALIZED HEATING, WHICH COULD EVENTUALLY LEAD TO A FIRE.DCC WILL INSPECT THE UNCAPPED CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT LIQUID CONTAMINATION.ALL OF THE REPORTED UNDER-SEAT FIRES WERE ON SUBJECT VEHICLES WITH A 40-20-40 BENCH SEAT.THIS INVESTIGATION IS CLOSED.
Electrical System:wiring
DAIMLERCHRYLSER CORPORATION (DCC) WILL RECALL 35,103 MY 2001-2003 DODGE DURANGO VEHICLES EQUIPPED WITH FRONT BENCH SEATS (RECALL # 06V339, SEE DEFECT REPORT FOR DETAILS).THE SUBJECT VEHICLES ARE EQUIPPED WITH EITHER FRONT BUCKET SEATS OR A 40-20-40 SPLIT FRONT BENCH SEAT.VEHICLES EQUIPPED WITH FRONT BENCH SEAT CONTAIN AN UNCAPPED, UNUSED CONNECTOR LOCATED UNDER THE FRONT EDGE OF THE SEAT.THE CONNECTOR PROVIDES POWER TO THE CENTER CONSOLE POWER OUTLET FOR VEHICLES WITH BUCKET SEATS, BUT IT IS UNUSED IN VEHICLES EQUIPPED WITH BENCH SEATS.THE CONNECTOR IS LOCATED REARWARD OF THE CUP HOLDER ON THE TUNNEL FOR VEHICLES EQUIPPED WITH THE BENCH SEAT.THIS CONNECTOR CONTAINS A FUSED B+ CIRCUIT WIRE (THAT IS CONTINUOUSLY POWERED WITH THE KEY OFF) AND A GROUND WIRE. DCC DETERMINED THAT IF LIQUID IS SPILLED FROM THE CUP HOLDER ONTO THE TUNNEL, THE UNCAPPED CONNECTOR MAY BECOME CONTAMINATED.THIS CONTAMINATION MAY ALLOW DEVELOPMENT OF A HIGH RESISTANCE SHORT CIRCUIT IN THE CONNECTOR, CAUSING LOCALIZED HEATING, WHICH COULD EVENTUALLY LEAD TO A FIRE.DCC WILL INSPECT THE UNCAPPED CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT LIQUID CONTAMINATION.ALL OF THE REPORTED UNDER-SEAT FIRES WERE ON SUBJECT VEHICLES WITH A 40-20-40 BENCH SEAT.THIS INVESTIGATION IS CLOSED.
PE06008 · Fire Under The Driver's Seat
Opened Feb 2, 2006 · Closed Jun 19, 2006
Status: closed (inferred from source dates) · Electrical System:wiring:interior/under Dash; Seats
ODI IS AWARE OF 10 REPORTS ALLEGING THAT A FIRE ORIGINATES UNDERNEATH THE DRIVER'S SEAT.SIX OF THEFIRES OCCURRED WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH TURNED OFF (KEY NOT IN THE IGNITION).THE SUBJECT VEHICLES ARE EQUIPPED WITH MANUAL SEATS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, (EA06-011), TO ALLOW FURTHER INVESTIGATION OF THE ISSUE.
Additional source detail variants (2)
Electrical System:wiring:interior/under Dash
ODI IS AWARE OF 10 REPORTS ALLEGING THAT A FIRE ORIGINATES UNDERNEATH THE DRIVER'S SEAT.SIX OF THEFIRES OCCURRED WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH TURNED OFF (KEY NOT IN THE IGNITION).THE SUBJECT VEHICLES ARE EQUIPPED WITH MANUAL SEATS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, (EA06-011), TO ALLOW FURTHER INVESTIGATION OF THE ISSUE.
Seats
ODI IS AWARE OF 10 REPORTS ALLEGING THAT A FIRE ORIGINATES UNDERNEATH THE DRIVER'S SEAT.SIX OF THEFIRES OCCURRED WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH TURNED OFF (KEY NOT IN THE IGNITION).THE SUBJECT VEHICLES ARE EQUIPPED WITH MANUAL SEATS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, (EA06-011), TO ALLOW FURTHER INVESTIGATION OF THE ISSUE.
EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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