Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
19625–50K
38850–75K
22875–100K
199100–150K
95150K+
1,148 reports with mileage · 819 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 1,102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 281 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
106 crash reports20 fire reports49 injury reports
What owners actually said
1,967 reports
124,912 miles · May 25, 2008
Electrical System
WHILE DRIVING THE VEHICLE WILL DIE AND AFTER U PLAY WITH WIRES AND RELAYS OR THE PICKUP COIL IT WILL START THE PROBLEM IS IT WILL DIE AT RANDOM THE OTHER DAY MINE DIED ON ME TWICE WHILE I WAS ON THE INTERSTATE IT IS GOING TO KILL SOMEONE ONE OF THESE DAYS WHEN IT DIES U LOOSE ALL POWER I AM AFRAID TO DRIVE IT KNOW BECAUSE I AM A…
Read full complaint
WHILE DRIVING THE VEHICLE WILL DIE AND AFTER U PLAY WITH WIRES AND RELAYS OR THE PICKUP COIL IT WILL START THE PROBLEM IS IT WILL DIE AT RANDOM THE OTHER DAY MINE DIED ON ME TWICE WHILE I WAS ON THE INTERSTATE IT IS GOING TO KILL SOMEONE ONE OF THESE DAYS WHEN IT DIES U LOOSE ALL POWER I AM AFRAID TO DRIVE IT KNOW BECAUSE I AM AFRAID OF ENDANGERING MY KIDS. *TR
NHTSA ODI #10228862
60,000 miles · May 11, 2008
Engine And Engine Cooling
DURING ALL DRIVING CONDITIONS DURING THE LAST 6 YEARS AND WHILE BEING DRIVEN ON THE ROAD MY 1999 DODGE DURANGO PERIODICALLY SHUTS DOWN. THE ENGINE, POWER STEERING, AND POWER BREAKS FAIL AND THE VEHICLE EXHIBITS A "NO BUS" IN ITS ODOMETER. AFTER STALLING THIS WAY IT WILL RESTART AFTER 10 MINUTES TO AN HOUR. THE SHUTTING DOWN AT …
Read full complaint
DURING ALL DRIVING CONDITIONS DURING THE LAST 6 YEARS AND WHILE BEING DRIVEN ON THE ROAD MY 1999 DODGE DURANGO PERIODICALLY SHUTS DOWN. THE ENGINE, POWER STEERING, AND POWER BREAKS FAIL AND THE VEHICLE EXHIBITS A "NO BUS" IN ITS ODOMETER. AFTER STALLING THIS WAY IT WILL RESTART AFTER 10 MINUTES TO AN HOUR. THE SHUTTING DOWN AT FREEWAY SPEEDS IS DANGEROUS; HOWEVER, AFTER REPEATEDLY TAKING THE VEHICLE TO DIFFERENT DODGE DEALERS THEY CAN NOT PROPERLY DIAGNOSE OR SOLVE THIS LIFE THREATENING PROBLEM. *TR
NHTSA ODI #10227251
62,000 miles · May 2, 2008
Engine And Engine Cooling
1999 DODGE DURANGO SHUTS DOWN WHILE DRIVING ,YOU CAN'T STEER AND THE BRAKES DONT WORK . SOMEONE IS GOING TO DIE IF THIS PROBLEM IS NOT CORRECTED. *TR
NHTSA ODI #10226515
50,000 miles · Apr 6, 2008
Service Brakes, Hydraulic
ABS CONTROLLER MODULE ON VEHICLE IS FAULTY. THIS CAUSES RANDOM FAILURE OF ABS SYSTEM RESULTING IN UNSAFE BRAKING CONDITIONS. IT ALSO CAUSES BACK BRAKES TO LOCK UP AND NOT RELEASE CAUSING UNSTABLE DRIVING CONDITIONS. DEALER INDICATED THAT DESIGN IS FAULTY AND THAT DODGE DOES NOT MAKE PARTS, BUT CAN REPLACE THE WHOLE UNIT WITH …
Read full complaint
ABS CONTROLLER MODULE ON VEHICLE IS FAULTY. THIS CAUSES RANDOM FAILURE OF ABS SYSTEM RESULTING IN UNSAFE BRAKING CONDITIONS. IT ALSO CAUSES BACK BRAKES TO LOCK UP AND NOT RELEASE CAUSING UNSTABLE DRIVING CONDITIONS. DEALER INDICATED THAT DESIGN IS FAULTY AND THAT DODGE DOES NOT MAKE PARTS, BUT CAN REPLACE THE WHOLE UNIT WITH A NEW DESIGN FOR $2,000.00. IF THE DESIGN IS FAULTY THEN IT SHOULD BE A RECALL IN MY OPINION. *TR
NHTSA ODI #10223481
136,000 miles · Mar 29, 2008
Engine And Engine Cooling
DRIVING DOWN THE HIGHWAY AND SUDDENLY THERE WAS ZERO OIL PRESSURE. I PULLED TO THE SHOULDER OF A DANGEROUS HIGHWAY HOPING THE PROBLEM MIGHT REMEDY AFTER SOME COOLING DOWN. I WENT TO RESTART THE ENGINE AND IT MADE LOUD KNOCKING SOUNDS. I IMMEDIATELY SHUT IT OFF AND HAD IT TAKEN TO THE DEALERSHIP WHERE I HAD PURCHASED IT (NOW U…
Read full complaint
DRIVING DOWN THE HIGHWAY AND SUDDENLY THERE WAS ZERO OIL PRESSURE. I PULLED TO THE SHOULDER OF A DANGEROUS HIGHWAY HOPING THE PROBLEM MIGHT REMEDY AFTER SOME COOLING DOWN. I WENT TO RESTART THE ENGINE AND IT MADE LOUD KNOCKING SOUNDS. I IMMEDIATELY SHUT IT OFF AND HAD IT TAKEN TO THE DEALERSHIP WHERE I HAD PURCHASED IT (NOW UNDER NEW OWNERSHIP). THEY HAD REPLACED MY OIL PUMP WHEN THE VEHICLE WAS STILL UNDER THEIR WARRANTY BUT HADN'T TOLD ME THAT THESE ENGINES HAVE OIL SLUDGE BUILDUP PROBLEMS THAT CAUSE THE OIL PUMPS TO FAIL. NOW MY WARRANTY JUST EXPIRED LAST YEAR AND THE DEALER TOLD ME I HAVE A SEIZED ENGINE. *TR
NHTSA ODI #10222676
96,700 miles · Mar 26, 2008
Suspension
FOR MY 1999 DODGE DURANGO THE BALL JOINTS NEED TO BE REPLACED COSTING $800. I SEE THAT DODGE RECALLED THE 2000 - 2003 DURANGO'S FOR THIS ISSUE, OR AT LEAST THE UPPER BALL JOINTS. I DON'T UNDERSTAND WHY 1998 AND 1999 WERE NOT RECALLED AS WELL. ESPECIALLY SINCE THIS IS A SAFETY ISSUE THAT COULD CAUSE LOSS OF VEHICLE CONTROL AT …
Read full complaint
FOR MY 1999 DODGE DURANGO THE BALL JOINTS NEED TO BE REPLACED COSTING $800. I SEE THAT DODGE RECALLED THE 2000 - 2003 DURANGO'S FOR THIS ISSUE, OR AT LEAST THE UPPER BALL JOINTS. I DON'T UNDERSTAND WHY 1998 AND 1999 WERE NOT RECALLED AS WELL. ESPECIALLY SINCE THIS IS A SAFETY ISSUE THAT COULD CAUSE LOSS OF VEHICLE CONTROL AT HIGH SPEEDS. *TR
NHTSA ODI #10222404
Mileage unknown · Mar 3, 2008
Engine And Engine Cooling
I HAVE AN ENGINE PROBLEM THAT I THOUGHT WAS AN OIL PUMP THAT WAS BAD BUT WHEN I TOOK IT TO THE MECHANIC HE TOLD ME THAT I NEEDED TO REPLACE THE ENTIRE MOTOR. I CAME BACK HOME AND DID SOME RESEARCH ON THE 1999-2001 SERIES OF THE DODGE DURANGO AND CAME ACROSS A STAGGERING NUMBER OF COMPLAINTS TO THE SAME EFFECT OF WHAT WAS HAPPENI…
Read full complaint
I HAVE AN ENGINE PROBLEM THAT I THOUGHT WAS AN OIL PUMP THAT WAS BAD BUT WHEN I TOOK IT TO THE MECHANIC HE TOLD ME THAT I NEEDED TO REPLACE THE ENTIRE MOTOR. I CAME BACK HOME AND DID SOME RESEARCH ON THE 1999-2001 SERIES OF THE DODGE DURANGO AND CAME ACROSS A STAGGERING NUMBER OF COMPLAINTS TO THE SAME EFFECT OF WHAT WAS HAPPENING ON MY CAR. THE WEBSITE THAT I FOUND THESE ON IS HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/DODGE_DUR_OIL.HTML PLEASE GO ON THIS WEBSITE AND READ THESE COMPLAINTS! SOMETHING HAS TO BE DONE ABOUT THIS! OBVIOUSLY THERE IS A DEFECT IN THESE MOTORS AND THIS IS A HAZARD TO PEOPLE DRIVING ON THE ROAD! ONE COMPLAINT ON THERE WAS FROM A MAN WHO WAS DRIVING HIS WIFE TO THE HOSPITAL BECAUSE SHE WAS IN LABOR WHEN HIS ENGINE QUIT ON THE FREEWAY! THAT IS DANGEROUS! I WOULD TRULY APPRECIATE ANY FORM OF INVESTIGATION INTO THIS CONTINUING PROBLEM! THANK YOU DEEPLY FOR YOUR TIME! SINCERELY, A CONCERNED DRIVER. *TR
NHTSA ODI #10219971
102,000 miles · Mar 2, 2008
Suspension
MY 1999 DODGE DURANGO HAS BEEN MAKING STRANGE CREAKING NOISES FOR SOME TIME. EVERY TIME I HAVE TAKEN IT IN FOR SERVICE, I'VE BEEN TOLD EVERYTHING IS OKAY. JUST RECENTLY THOSE CREAKING NOISES BECAME WORSE. THIS TIME WHEN I TOOK THE CAR IN FOR SERVICE I FOUND OUT IT WAS A PROBLEM WITH THE BALL JOINT. IT WAS RECOMMENDED THAT I …
Read full complaint
MY 1999 DODGE DURANGO HAS BEEN MAKING STRANGE CREAKING NOISES FOR SOME TIME. EVERY TIME I HAVE TAKEN IT IN FOR SERVICE, I'VE BEEN TOLD EVERYTHING IS OKAY. JUST RECENTLY THOSE CREAKING NOISES BECAME WORSE. THIS TIME WHEN I TOOK THE CAR IN FOR SERVICE I FOUND OUT IT WAS A PROBLEM WITH THE BALL JOINT. IT WAS RECOMMENDED THAT I HAVE IT FIXED AS SOON AS POSSIBLE. IT COST $635 TO FIX. *TR
NHTSA ODI #10219816
107,000 miles · Feb 28, 2008
Power TrainFire
WHILE DRIVING AT 65 MPH HEARD A LOUD NOISE AND SMOKE COMING FROM UNDER THE SUV WITH LOSS OF SPEED. PULLED OVER AND SAW A FIRE. I PUT IT OUR AND HAD THE TRUCK TOWED. UPON RETURNING HOME AND INSPECTING THE TRANSMISSION IT WAS SPLIT ALL THE WAY AROUND AND WAS SPRAYING TRANSMISSION FLUID ON THE EXHAUST. TRANSMISSION WAS REPLACED…
Read full complaint
WHILE DRIVING AT 65 MPH HEARD A LOUD NOISE AND SMOKE COMING FROM UNDER THE SUV WITH LOSS OF SPEED. PULLED OVER AND SAW A FIRE. I PUT IT OUR AND HAD THE TRUCK TOWED. UPON RETURNING HOME AND INSPECTING THE TRANSMISSION IT WAS SPLIT ALL THE WAY AROUND AND WAS SPRAYING TRANSMISSION FLUID ON THE EXHAUST. TRANSMISSION WAS REPLACED AND NEW DODGE TRANSMISSION LASTED 7 MONTHS AND LOST REVERSE. *TR
NHTSA ODI #10219572
Mileage unknown · Feb 26, 2008
SeatsVisibility
THE ELECTRONIC DRIVER SEAT STOP WORKING AND THE BACK WINDSHIELD WIPER MOTOR. *TR
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
1999 Dodge Durango Problems, Complaints & Recalls | Skip That Year
Illustration