NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,967 reports102,000 miles · Jul 15, 2008
Service Brakes, Hydraulic
I HAVE A 1999 DODGE DURANGO AND THE "BRAKES" DOESN'T WORK. WHEN I WAS DRIVING I WOULD HEAR A RUMBLE SOUND THEN ALL OF A SUDDEN WHEN I TRY TO BRAKE THE "BRAKES" WOULDN'T WORK OR IT WOULD TAKE A SEC TO KICK IN. I HAVE READ A COUPLE OF CONSUMERS ISSUES WITH THIS AND IT SOUNDS LIKE IT ALL LEAD BACK TO THE ABS SYSTEM. SHOULDN'…
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I HAVE A 1999 DODGE DURANGO AND THE "BRAKES" DOESN'T WORK. WHEN I WAS DRIVING I WOULD HEAR A RUMBLE SOUND THEN ALL OF A SUDDEN WHEN I TRY TO BRAKE THE "BRAKES" WOULDN'T WORK OR IT WOULD TAKE A SEC TO KICK IN. I HAVE READ A COUPLE OF CONSUMERS ISSUES WITH THIS AND IT SOUNDS LIKE IT ALL LEAD BACK TO THE ABS SYSTEM. SHOULDN'T THIS BE A RECALL NOT JUST A SERVICE BULLETIN? *TR
NHTSA ODI #10234404
80,000 miles · Jul 10, 2008
Electrical System
1999 DODGE DURANGO - APPROX 80,000 MILES - 1 OWNER. ON HOT DAYS, WHEN OUTSIDE TEMP IS IN MID-80S OR ABOVE, VEHICLE STALLS AND NOBUS LIGHT COMES ON. VEHICLE IS CURRENTLY AS CHYRSLER DEALER FOR REPAIRS, ALTHOUGH THEY DON'T KNOW WHAT TO FIX. AFTER RESEARCHING THE INTERNET, I'VE FOUND ATLEAST 80 PAGES OF THE SAME COMPLAINT WITH THE…
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1999 DODGE DURANGO - APPROX 80,000 MILES - 1 OWNER. ON HOT DAYS, WHEN OUTSIDE TEMP IS IN MID-80S OR ABOVE, VEHICLE STALLS AND NOBUS LIGHT COMES ON. VEHICLE IS CURRENTLY AS CHYRSLER DEALER FOR REPAIRS, ALTHOUGH THEY DON'T KNOW WHAT TO FIX. AFTER RESEARCHING THE INTERNET, I'VE FOUND ATLEAST 80 PAGES OF THE SAME COMPLAINT WITH THE SAME YEAR/MAKE/MODEL. PEOPLE ARE BEGGING FOR A RECALL. IT IS A SAFETY ISSUE. I'VE CONTACTED CHRYLER TWICE AND HAVE BEEN GIVEN THE RUN-A-ROUND. HOW MANY PEOPLE HAVE TO REPORT THE SAME "DANGEROUS" PROBLEM BEFORE SOMETHING IS DONE ABOUT IT. ACCORDING TO OTHERS, IT HAS SOMETHING TO DO WITH A DEFECTIVE PCM. PLEASE, I'M BEGGING YOU TO TAKE THIS SERIOUSLY AND LOOK AT THE AMOUNT OF PEOPLE POSTING THIS PROBLEM. CHRYSLER NEEDS TO DO A RECALL. *TR
NHTSA ODI #10233752
98,000 miles · Jul 2, 2008
Engine And Engine Cooling
I AM THE OWNER OF A 99 DODGE DURANGO SLT SINCE 12/31/98. ABOUT 14 MONTHS AGO IT STARTED DYING ON ME WITHOUT ANY APPARENT REASON. I HAVE HAD IT SERVICED 7 TIMES AT 2 DIFFERENT DEALERSHIPS. ALL WITH THE SAME RESULT, TEMPORARILY FIXED. THE LAST 2 TIMES BEING THE WORST. EACH FROM A DIFFERENT DEALERSHIP. I HAVE BEEN DRIVING ON …
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I AM THE OWNER OF A 99 DODGE DURANGO SLT SINCE 12/31/98. ABOUT 14 MONTHS AGO IT STARTED DYING ON ME WITHOUT ANY APPARENT REASON. I HAVE HAD IT SERVICED 7 TIMES AT 2 DIFFERENT DEALERSHIPS. ALL WITH THE SAME RESULT, TEMPORARILY FIXED. THE LAST 2 TIMES BEING THE WORST. EACH FROM A DIFFERENT DEALERSHIP. I HAVE BEEN DRIVING ON THE FREEWAY AT 70 MPH AND HAD IT DIE. THIS SHUTS ALL POWER STEERING AND BRAKING DOWN. LUCKILY, I'VE BEEN ABLE TO AVOID BEING REARENDED OR HIT AS I COASTED TO THE SIDE OF THE ROAD. I STOPPED DRIVING WITH MY WIFE AND KIDS IN THE TRUCK, IN CASE OF BEING HIT. THE SERVICE DEPTS HAVE: CHECKED CONNECTIONS, REPLACED SPEED SENSOR UNIT, CENTRAL TIMER MODULE, CRANKSHAFT MODULE AND ARE NOW TELLING ME I NEED TO REPLACE THE PCM. HAVE SEEN ON THE WEB THAT THIS IS NOT AN ISOLATED INCIDENT. I LOVE THE TRUCK, BUT IT'S INOPERABLE BY MOST STANDARDS. *TR
NHTSA ODI #10232978
6,000 miles · Jun 27, 2008
Engine And Engine Cooling
INTAKE PLENUM GASKET FAILED. OVER A 1 MONTH TIME AND ONLY 60K IN MILEAGE. OIL IS SUCKED OUT OF THE ENGINE LIKE A STRAW. I SEE DODGE HAS A SERVICE BULLETIN ABOUT THE ISSUE BUT THIS REALLY IS A DEFECT SINCE IT HAS HAPPENED TO A WHOLE HELL OF ALOT OF PEOPLE. NEXT IS THESE CRAPPY BALLJOINTS. I HAD ONE FAIL 2 JEARS AGO WITH ONLY 49K …
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INTAKE PLENUM GASKET FAILED. OVER A 1 MONTH TIME AND ONLY 60K IN MILEAGE. OIL IS SUCKED OUT OF THE ENGINE LIKE A STRAW. I SEE DODGE HAS A SERVICE BULLETIN ABOUT THE ISSUE BUT THIS REALLY IS A DEFECT SINCE IT HAS HAPPENED TO A WHOLE HELL OF ALOT OF PEOPLE. NEXT IS THESE CRAPPY BALLJOINTS. I HAD ONE FAIL 2 JEARS AGO WITH ONLY 49K IN MILEAGE. I WENT TO THE DEALERSHIP TO FIND THAT THEY ONLY HAVE A RECALL ON 2001-2003 WHICH IS ASSANINE SINCE THE SAME CONTROL ARMS AND BALL JOINTS ARE USED IN THE 1998 AND 1999 MODELS TOO. THE PROPERTY DAMAGE INVOLVED IS THE DAMAGE TO MY VEHICLE FROM A DEFECTIVE GASKET OR ENGINE DESIGN.
NHTSA ODI #10232569
55,000 miles · Jun 17, 2008
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
MY DODGE DURANGO (1999) STARTED STALLING AT RANDOM TIMES TWO SUMMERS AGO. IT TOOK ME MANY TRIPS TO THE DEALER AND ALOT OF RESEARCH ON THE INTERNET AND A YELL FEST WITH THE DODGE FIELD REP. BUT I GOT IT FIXED. THEY HAD NO IDEA WHAT WAS WRONG WITH IT, IT IS THE PCM(POWER CONTROL MODULE).....FINALLY CONVINCED THEM THEY DIDN'T WANT …
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MY DODGE DURANGO (1999) STARTED STALLING AT RANDOM TIMES TWO SUMMERS AGO. IT TOOK ME MANY TRIPS TO THE DEALER AND ALOT OF RESEARCH ON THE INTERNET AND A YELL FEST WITH THE DODGE FIELD REP. BUT I GOT IT FIXED. THEY HAD NO IDEA WHAT WAS WRONG WITH IT, IT IS THE PCM(POWER CONTROL MODULE).....FINALLY CONVINCED THEM THEY DIDN'T WANT A LAWSUIT ON THEIR HANDS IF MY FAMILY WAS KILLED DUE TO THIS MAJOR DEFECT IN DURANGOS, MAINLY 1999 FROM WHAT I HAVE READ. PCM REPLACED, NO PROBLEMS WITH STALLING SINCE. *TR
NHTSA ODI #10231309
80,000 miles · Jun 16, 2008
Electrical System
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. ON APPROXIMATELY 24 OCCASIONS, WHILE DRIVING AT ANY RATE OF SPEED, THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ONCE AND THEY CLEANED AND TIGHTENED THE CONNECTIONS. THE VEHICLE HAD NOT STALLED FOR APPROXIMATELY 60 DAYS, BUT NOW THE FAILURE HAS RECURR…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. ON APPROXIMATELY 24 OCCASIONS, WHILE DRIVING AT ANY RATE OF SPEED, THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ONCE AND THEY CLEANED AND TIGHTENED THE CONNECTIONS. THE VEHICLE HAD NOT STALLED FOR APPROXIMATELY 60 DAYS, BUT NOW THE FAILURE HAS RECURRED. THERE ARE NO RECALLS FOR THIS FAILURE. THE CURRENT MILEAGE WAS 91,088 AND FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10231101
79,000 miles · Jun 6, 2008
Suspension
1999 DODGE DURANGO. I HAD THE RIGHT FRONT BALL JOINT REPLACED IN 2004 AND NOW IT IS BAD AGAIN (SAME ONE), WHICH INDICATES THAT THESE WEAR IMPROPERLY AND THERE SHOULD BE A RECALL. IF I CONTINUE TO DIVE MY VEHICLE, I COULD GET IN A SERIES ACCIDENT OR I HAVE TO COME UP WITH AROUND 800.00 FOR A SECOND TIME ON THE SAME PART.. *TR
NHTSA ODI #10230097
50,000 miles · Jun 3, 2008
Suspension
BALL JOINTS, BUSHINGS, CONTROL ARM, WHEEL BEARINGS FAILED. FRONT WHEELS HAD THREE-FOUR INCHES OF PLAY. WHEN THEY JACKED UP VEHICLE TO CHANGE TIRES THEY SAID THEY DID NOT KNOW WHY TIRES HAD NOT ALREADY FALLEN OFF. I COMMUTE ON HIGHWAY EVERY DAY AND OFTEN HAVE MY CHILDREN IN THE TRUCK. IT IS ONLY LUCK OR PROVIDENCE THAT I HAVE NOT…
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BALL JOINTS, BUSHINGS, CONTROL ARM, WHEEL BEARINGS FAILED. FRONT WHEELS HAD THREE-FOUR INCHES OF PLAY. WHEN THEY JACKED UP VEHICLE TO CHANGE TIRES THEY SAID THEY DID NOT KNOW WHY TIRES HAD NOT ALREADY FALLEN OFF. I COMMUTE ON HIGHWAY EVERY DAY AND OFTEN HAVE MY CHILDREN IN THE TRUCK. IT IS ONLY LUCK OR PROVIDENCE THAT I HAVE NOT HAD A FRONT END FAILURE AT HIGHWAY SPEED. THIS IS POTENTIALLY FATAL AND DODGE SHOULD STAND BEHIND THEIR FAULTY PRODUCTS AND MAKE IT RIGHT. *TR
NHTSA ODI #10229702
160,000 miles · Jun 2, 2008
Engine And Engine Cooling
1999 DODGE DURANGO STALLS OUT ON THE ROAD/HIGHWAY WITH A NO BUS WARNING IN THE ODOMETER WINDOW NO POWER STEERING NO ABS BRAKES JUST A DEAD STICK TO CONTROL AT HIGHWAY OR CITY SPEEDS. *TR
NHTSA ODI #10229629
104,000 miles · Jun 1, 2008
Fuel System, Gasoline
99 DODGE DURANGO / TRUCK KEEPS SHUTTING OFF WHEN IT IS HOT OUTSIDE,OR I DRIVE MORE THEN 10 MILES IF IT OVER 90 DEGREASE AND 40 MILES IF IT UNDER THE MOTOR RUNS AT NORMAL TEMP HAD IT CHECKED AND NO ONE CAN TELL ME WHAT IS WRONG NOTHING COME UP ON THE COMP. PLEASE HELP I'M AT THE POINT IF I CAN'T FIX IT THE TRUCK IS GOING IN TO LA…
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99 DODGE DURANGO / TRUCK KEEPS SHUTTING OFF WHEN IT IS HOT OUTSIDE,OR I DRIVE MORE THEN 10 MILES IF IT OVER 90 DEGREASE AND 40 MILES IF IT UNDER THE MOTOR RUNS AT NORMAL TEMP HAD IT CHECKED AND NO ONE CAN TELL ME WHAT IS WRONG NOTHING COME UP ON THE COMP. PLEASE HELP I'M AT THE POINT IF I CAN'T FIX IT THE TRUCK IS GOING IN TO LAKE MEAD. *TR
NHTSA ODI #10229436
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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