NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,967 reports75,000 miles · Jan 13, 2009
Electrical SystemPower Train
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAS FAILED WITHOUT WARNING ON SEVERAL OCCASIONS. WHILE DRIVING 40 MPH, THE VEHICLE FAILED AND SHUT OFF WITHOUT ANY GIVEN NOTICE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND SEVERAL UNKNOWN REPAIRS WERE MADE AT THE COST OF $1,000. THE VEHICLE F…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAS FAILED WITHOUT WARNING ON SEVERAL OCCASIONS. WHILE DRIVING 40 MPH, THE VEHICLE FAILED AND SHUT OFF WITHOUT ANY GIVEN NOTICE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND SEVERAL UNKNOWN REPAIRS WERE MADE AT THE COST OF $1,000. THE VEHICLE FAILED AGAIN AFTER THE REPAIRS WERE MADE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BATTERY CABLES FAILED. THE VEHICLE WAS REPAIRED AGAIN AT THE COST OF $150. THE VEHICLE HAS CONTINUED TO FAIL AFTER THE REPAIRS WERE MADE TO THE BATTERY AND BATTERY CABLES. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE PCM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE MADE BECAUSE THE DEALER STATED THAT THE VEHICLE HAS NOT HAD ANY FAILURES BESIDES THE BATTERY CABLES, BATTERY, AND PCM BEING REPLACED. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER BACK FOR FURTHER ASSISTANCE IF THE FAILURE RECURS. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 80,000.
NHTSA ODI #10254857
125,307 miles · Jan 8, 2009
Service Brakes, Hydraulic
WE HAVE HAD A LITANY OF PROBLEMS WITH THE ABS SYSTEM, THE LAST ONE BEING IN OCTOBER 2008. THE MECHANIC REPLACED A SENSOR AND IT WAS FINE UNTIL 1/8/2009. WHILE DRIVING THE CAR THE ABS MOTOR SWITCHED ON AND WOULDN'T TURN OFF, EVEN WITH THE ENGINE OFF. DOBBS AUTO HAD TO DISCONNECT THE UNIT AND TRIED TO ORDER THE NEW MODULE, BUT …
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WE HAVE HAD A LITANY OF PROBLEMS WITH THE ABS SYSTEM, THE LAST ONE BEING IN OCTOBER 2008. THE MECHANIC REPLACED A SENSOR AND IT WAS FINE UNTIL 1/8/2009. WHILE DRIVING THE CAR THE ABS MOTOR SWITCHED ON AND WOULDN'T TURN OFF, EVEN WITH THE ENGINE OFF. DOBBS AUTO HAD TO DISCONNECT THE UNIT AND TRIED TO ORDER THE NEW MODULE, BUT IT BACKORDERED UNTIL JANUARY 30,2009. I NOW HAVE TO DRIVE THE CAR WITHOUT ANY ABS BRAKES AND IT WILL COST OVER $900 TO REPLACE MODULE. SINCE IT IS BACKORDERED THE MECHANIC BELIEVES THAT IS AN INDICATION OF A DEFECT WITH MODULE AND THUS I THINK IT SHOULD BE REPLACES BY DODGE, NO COST TO ME. WHEN I NOTIFIED DODGE THEY TOLD ME ONE OF THEIR MECHANICS WOULD HAVE TO LOOK AT IT. *TR
NHTSA ODI #10254255
39,000 miles · Dec 29, 2008
Suspension
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE CHANGING THE BRAKES ON THE VEHICLE, THE CONTACT NOTICED THAT THE UPPER BALL JOINTS WERE LOOSE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILU…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE CHANGING THE BRAKES ON THE VEHICLE, THE CONTACT NOTICED THAT THE UPPER BALL JOINTS WERE LOOSE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,000. UPDATED 01/14/09. *LJ UPDATED 01/21/09. *JB
NHTSA ODI #10253069
130,000 miles · Dec 26, 2008
Electrical System
MY 99 DODGE DURANGO 5.9 WILL JUST SHUT OFF ON ME WHILE DRIVING. VERY DANGEROUS SEEING I LOSE CONTROL OF THE VEHICLE. I HAVE BEEN STUCK IN THE HEAT MANY TIMES WITH YOUNG KIDS. *TR
NHTSA ODI #10252835
125,000 miles · Dec 18, 2008
Suspension
THE BALL JOINTS FAILED ON MY 1999 DODGE DURANGO WITH THE SAME CLUNKING NOISE THAT THE BALL JOINTS FAILED ON THE 2000 - 2003 DODGE DURANGO'S. YOUR NHTSA CAMPAIGN NUMBER: 04V596000 CLEARLY STATES THIS PROBLEM. SINCE YOU DIDN'T INCLUDE THE 1999 DODGE DURANGO'S IN THE RECALL I REPLACED THE BALL JOINTS MYSELF. USING THE APPROPR…
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THE BALL JOINTS FAILED ON MY 1999 DODGE DURANGO WITH THE SAME CLUNKING NOISE THAT THE BALL JOINTS FAILED ON THE 2000 - 2003 DODGE DURANGO'S. YOUR NHTSA CAMPAIGN NUMBER: 04V596000 CLEARLY STATES THIS PROBLEM. SINCE YOU DIDN'T INCLUDE THE 1999 DODGE DURANGO'S IN THE RECALL I REPLACED THE BALL JOINTS MYSELF. USING THE APPROPRIATE STEPS I REPLACED THE BAD SQUEAKY, CLUNKING BALL JOINTS WITH NEW MOOG BALL JOINTS. AFTER ABOUT 3 MONTHS THE FRONT END OF MY DURANGO SOUNDED AS IF IT WERE GOING TO FALL OFF. I TOOK MY CAR TO MIENEKE IN SPRING , TEXAS TO GET IT EVALUATED. THE MANAGER AT THIS OUTLET INFORMED ME THAT THE BALL JOINTS HAD WALLOWED OUT THE HOLES ON THE UPPER CONTROL ARM WHERE THE BOLTS GO THROUGH BALL JOINT AND THE UPPER CONTROL ARM. HE THEN CHARGED ME $1400.00 TO REPLACE THE UPPER CONTROL ARMS ON THE RIGHT AND LEFT SIDE AND INSTALL NEW BALL JOINTS. MY DODGE DURANGO BEGAN MAKING NOISE AGAIN ABOUT 2 MONTHS LATER. THE EXACT SAME PROBLEM. I CALLED HIM BACK AND LET HIM KNOW THE PROBLEM WAS HAPPENING AGAIN. HE SAID HE WOULD DO SOME RESEARCH AND GET BACK IN TOUCH WITH ME. A DAY OR TWO LATER HE CALLED ME AND INFORMED ME THERE WAS A SERVICE BULLETIN OUT THAT SAID YOU SHOULD NOT REPLACE JUST THE BALL JOINT BUT YOU SHOULD REPLACE THE WHOLE UPPER CONTROL ARM THAT HAS A NEW BALL JOINT RIVETED ON TO IT. HE SAID THE METAL ON THE CONTROL ARM IS TO WEAK AN MALLEABLE. HOW IN THE WORLD CAN DODGE GET AWAY WITH USING SUCH CHEAP METAL AND PARTS AND WHY DON'T ALL OF THE PARTS HOUSES AND REPAIR SHOPS KNOW ABOUT THIS PROBLEM? ONLY DODGE MAKES A REPLACEMENT UPPER CONTROL ARM WITH AN ATTACHED BALL JOINT FOR THE 2 WHEEL DRIVE DURANGO. IT COST APPROXIMATELY $400 FOR EACH SIDE. *TR
NHTSA ODI #10252191
121,000 miles · Dec 6, 2008
Air BagsEquipmentSuspensionCrashInjury
AFTER REPLACING HUB ASSEMBLY AT LES SCHWAB BRAKES DIDN'T WORK RIGHT WHEN STEPPING DOWN ON BRAKE IT WOULD MAKE A SOUND AS IF THEY WERE NOT CATCHING PULLING CAR FORWARD BRAKING ONLY DEPRESSED HALF WAY AFTER A FEW SECONDS BRAKE WOULD LET GO ALL THE DOWN AND THEN WOULD RETURN TO NORMAL I RETORTED TO LES SCHWAB THEY CHECKED BRAKES A…
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AFTER REPLACING HUB ASSEMBLY AT LES SCHWAB BRAKES DIDN'T WORK RIGHT WHEN STEPPING DOWN ON BRAKE IT WOULD MAKE A SOUND AS IF THEY WERE NOT CATCHING PULLING CAR FORWARD BRAKING ONLY DEPRESSED HALF WAY AFTER A FEW SECONDS BRAKE WOULD LET GO ALL THE DOWN AND THEN WOULD RETURN TO NORMAL I RETORTED TO LES SCHWAB THEY CHECKED BRAKES AND FOUND NOTHING WRONG THE SAID MAY BE SOMETHING WAS HAPPENING TO SUSPENSION BUT IT SHOULD BE OK TO DRIVE IT WOULD CONTINUE OFF AND ON FOR A FEW WEEKS TWO DAYS AFTER THANKSGIVING RETURNING FROM SHOPPING SUN WAS JUST GOING DOWN WHEN BRAKING FOR A CAR I FRONT MY BRAKES GAVE OUT CAUSING ME TO HIT THE CAR IN FRONT OF ME DEPLOYING AIR BAGS TO BOTH SIDES AS WE WERE PUSHING CAR OUT OF ROAD THERE WAS O SKID MARKS AT ALL. *TR
NHTSA ODI #10250946
137,000 miles · Nov 18, 2008
Power TrainSuspension
I OWN A 1999 DODGE DURANGO, AND LIKE MANY, ALMOST SCARY AMOUNTS OF OTHER DODGE CUSTOMERS, AM HAVING NUMEROUS ISSUES WITH THIS VEHICLE WHICH PROVIDE EXTREME SAFETY HAZARDS TO THE DRIVERS AND OCCUPANTS. ONE OF WHICH IS AN UPPER BALL JOINT ISSUE, WHICH WAS RECALLED ON THE 2000 MODEL YEAR, BUT NOT OTHER YEARS WITH THE SAME DESIGN FL…
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I OWN A 1999 DODGE DURANGO, AND LIKE MANY, ALMOST SCARY AMOUNTS OF OTHER DODGE CUSTOMERS, AM HAVING NUMEROUS ISSUES WITH THIS VEHICLE WHICH PROVIDE EXTREME SAFETY HAZARDS TO THE DRIVERS AND OCCUPANTS. ONE OF WHICH IS AN UPPER BALL JOINT ISSUE, WHICH WAS RECALLED ON THE 2000 MODEL YEAR, BUT NOT OTHER YEARS WITH THE SAME DESIGN FLAW. ANOTHER OF WHICH IS THE AUTOMATIC TRANSMISSION NOT SHIFTING PROPERLY, OR AT ALL RENDERING THE VEHICLE 'IN NEUTRAL' AT TIMES WHILE IN TRAFFIC. ALSO, A PROBLEM, WHICH IS STARTING TO OCCUR INVOLVES THE VEHICLE TO SHUT DOWN OUT OF NOWHERE IN TRAFFIC, LEAVING THE DRIVER TO TRY TO NAVIGATE THIS BEAST TO THE SIDE OF THE ROAD WITHOUT POWER BRAKESW/STEERING ETC. IF YOU SEARCH THE INTERNET, YOU WILL FIND LITERALLY THOUSANDS OF PEOPLE WITH THESE PROBLEMS, SEVERELY ENDANGERING EVERY MAN, WOMAN AND CHILD WHO OCCUPY THESE TRUCKS. DODGE DEALERS CONSTANTLY GIVE OWNERS A RUNAROUND AND DENY THEY HAVE HEARD ANY OTHER CLAIMS OF THESE PROBLEMS. THESE TRUCKS ARE UNSAFE! CHRYSLER NEEDS TO KNOW THAT, AND DO SOMETHING ABOUT IT! *TR
NHTSA ODI #10249123
106,000 miles · Nov 16, 2008
Service Brakes, Hydraulic
BRAKES FAILED COMPLETELY, PETAL WENT TO THE FLOOR. I INSPECTED FOR CAUSE & DISCOVERED THAT METAL HYDRAULIC BRAKE LINES HAD MASSIVE LEAKS JUST BELOW POWER STEERING PUMP & JUST FORWARD OF REAR DRIVERS SIDE WHEEL. FAILURE APPEARS TO BE DUE TO CORROSION. PROBLEM OCCURRED WHILE PARKING CAR, NO INJURIES OR DAMAGE INVOLVED. I AM DI…
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BRAKES FAILED COMPLETELY, PETAL WENT TO THE FLOOR. I INSPECTED FOR CAUSE & DISCOVERED THAT METAL HYDRAULIC BRAKE LINES HAD MASSIVE LEAKS JUST BELOW POWER STEERING PUMP & JUST FORWARD OF REAR DRIVERS SIDE WHEEL. FAILURE APPEARS TO BE DUE TO CORROSION. PROBLEM OCCURRED WHILE PARKING CAR, NO INJURIES OR DAMAGE INVOLVED. I AM DISCARDING VEHICLE BUT FEEL OBLIGED TO REPORT THIS INCIDENT SINCE I CANNOT IMAGINE A MORE SERIOUS SAFETY FAILURE AND HOPE APPROPRIATE ACTION WILL BE TAKEN TO SAVE LIVES AND PREVENT INJURIES & DAMAGE. *TR
NHTSA ODI #10248952
136,000 miles · Nov 5, 2008
Power TrainCrash
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED AT A BOAT DOCK, IT SHIFTED OUT OF PARK AND INTO REVERSE. THE VEHICLE LANDED IN THE WATER. THE VEHICLE WAS DECLARED TO BE DESTROYED BY THE CONTACT'S INSURANCE COMPANY. THERE WERE NO INJURIES, BUT A POLICE REPORT WAS FILED. THE VIN WAS NOT INCLUDED IN NHTS…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED AT A BOAT DOCK, IT SHIFTED OUT OF PARK AND INTO REVERSE. THE VEHICLE LANDED IN THE WATER. THE VEHICLE WAS DECLARED TO BE DESTROYED BY THE CONTACT'S INSURANCE COMPANY. THERE WERE NO INJURIES, BUT A POLICE REPORT WAS FILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 01V077000 AND 07V555000 FOR THE 2001 DODGE DURANGO FOR THE AUTOMATIC TRANSMISSION COLUMN SHIFT COMPONENT. THE DEALER DID NOT ASSIST AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CONTACT STATED THAT HE COULD PROVIDE THE POLICE REPORT AND ORIGINAL PRODUCTION STICKER, IF NECESSARY. THE CURRENT AND FAILURE MILEAGES WERE 136,000. UPDATED 11/25/08. *LJ UPDATED 1125/08. *JB
NHTSA ODI #10247777
200,000 miles · Nov 3, 2008
Electrical System
VEHICLE SHUTS DOWN WITHOUT WARNING. IN MARCH 2007 THE DURANGO STARTED TO LOOSE ALL POWER AND JUST SHUT DOWN. WE HAD IT TOWED TO A SHOP, AND HAD NEW PCM INSTALLED. A FEW MONTHS AGO, PROBLEM STARTED TO RE-OCCUR AGAIN. HAD IT TOWED A FEW MORE TIMES, BACK IN THE SHOP TO HAVE NEW STARTER. DIES 2 DAYS LATER, PUT IN NEW BATTERY AN…
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VEHICLE SHUTS DOWN WITHOUT WARNING. IN MARCH 2007 THE DURANGO STARTED TO LOOSE ALL POWER AND JUST SHUT DOWN. WE HAD IT TOWED TO A SHOP, AND HAD NEW PCM INSTALLED. A FEW MONTHS AGO, PROBLEM STARTED TO RE-OCCUR AGAIN. HAD IT TOWED A FEW MORE TIMES, BACK IN THE SHOP TO HAVE NEW STARTER. DIES 2 DAYS LATER, PUT IN NEW BATTERY AND CABLES. DURANGO SHUT DOWN IN MIDDLE OF BUSY INTERSECTION, AND HAS NOW BEEN TOWED TO AN AUTO SHOP. MECHANIC SUGGESTS A NEW ALTERNATOR, BUT WEBSITES SHOW OTHER HAVE HAD THE SAME PROBLEMS: HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/1999/ELECTRICAL/VEHICLE_SHUTS_DOWN_WITHOUT_WARNING.SHTML *TR
NHTSA ODI #10247599
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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